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Sheila Danabar, center, facilitates a dialogue. Photo courtesy of TSA OaklandSheila Danabar keeps TSA employees informed about the agency’s resolution processes. As the National Resolution POC for Oakland, Stockton and Modesto airports, Danabar is also responsible for working with TSA leadership to create a work environment that ensures employees excel at TSA’s top priorities of risk based security, workforce engagement and organizational efficiency.

A big part of her job is to ensure every employee is successful at maintaining the highest levels of accountability, integrity, and professionalism.

“What I do matters because our mission is critical and there is no room for error. Utilizing my mentoring, coaching and facilitation skills I help employees and teams to maximize the effectiveness, efficiency and quality of their interactions. I take pride in my contribution to the development of a work environment where employees and leaders are willing and able to effectively resolve conflicts and where differences in ideas, style, and opinions are valued and discussed in a productive manner.

“I am a strong believer that our employees are TSA’s most important resource and that the best innovative ideas come from those who do the jobs on a daily basis. Ensuring the workplace supports an environment where employee ideas and input can be expressed, received, and addressed respectfully and responsibly is what I strive for every day I come to work.

“I am most proud when a group of employees can come to the table in good faith and respectfully discuss their varied perspectives, opinions and experiences and are able to focus on identifying gaps, revamping and innovating processes and systems.  I am also energized and inspired by employees who are open to coaching and feedback and continually work on improving their knowledge, skills and abilities in order to maximize their contribution to TSA and its security mission.

“One of TSA’s greatest strengths is its diversity and along with this incredibly unique asset come the natural complexities of managing the range of styles, norms, and perspectives of so many different backgrounds and experiences. I am challenged every day to make sure that I treat every employee with the dignity and respect they deserve.”

From the Office of Strategic Communications/Public Affairs

Latest revision: 18 October 2013