Gobble, Gobble: TSA Helpful Holiday Travel Tips

Can you believe it? It’s that time of year again where turkeys head for the hills and people head for the airports. It’s the busiest travel time of the year and a time when people who rarely fly, or have never flown, take to the skies, so we wanted to provide some clarification and tips for those who might come to the blog looking for some information.

Here’s some guidance related to the most common questions we’ve been hearing lately. Please remember that each time our officers have to search a bag or a person, the line slows down.

The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): Let me start by saying this. If you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you understandably would not like to pay to check your luggage. If you’d rather take liquids in your carry-on, please continue reading…

3-1-1 is the name for our liquid policy. You can read here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close.

Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers may have to search your bag.

If you have liquids, aerosols, or gels that are used for medical purposes, they do not need to adhere to our 3-1-1 policies and do not have to be placed in a bag. You may be asked to go through a TSA Family Lane (see below) so we can expedite the screening process. The liquids, gels and aerosols will need to be removed from your bags.

Answers to common questions: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is. Also, any liquid makeup such as eyeliner should be place in the baggie. That goes for perfume as well. Powder makeup is fine.

Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also, as stated earlier, anybody carrying medically necessary liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane.

Foods: Pies are permitted, but they are subject to additional screening if our officers see any anomalies. (Additional screening of pies does not include our officers tasting the pie, no matter what they tell you…) Cakes, bread, donuts, turkeys, etc. are all permitted. If it’s a live turkey, you might want to have a word with the airline. Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

Gifts: Wrapped gifts may need to be unwrapped. If there’s something in the gift that needs to be inspected, we have to open it. Our officers try their best not to mangle the gift wrap, but it’s not a guarantee and it also slows down the line for everybody else when we have to do this. It is suggested that you wrap the presents when you arrive at your destination. You also have the option of shipping the items as well.

Snow Globes: We are not in cahoots with the Heat Miser, but snow globes are not permitted in your carry-on luggage. They are sealed containers full of liquid that would have to be opened and destroyed to test. We’re not in the business of busting snow globes, so we suggest you place them in your checked baggage or mail them ahead of time

ID & Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your acceptable ID and boarding pass out and ready to present to our officer. If your ID is in a plastic sheath or other type of holder, it will need to be removed so our officers can properly inspect your IDs. By having your ID and boarding pass out and ready, you’ll help move the line along faster. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

Also, folks have had questions about the Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions for us.

Inconsistencies: You may notice your screening experience at one airport doesn’t match the experience of another airport. We realize this happens, and some of it is intentional. While it can be a little confusing for our passengers, it also makes things unpredictable for those who might wish to do us harm. Our officers also can use their discretion in different scenarios that allows them to use common sense and not abide by a checklist mentality that can be studied and defeated by those who wish to do us harm.

Shoes on Belt: We recommend you place your shoes on the X-ray belt as opposed to placing them in a bin. Why? It keeps the bins from getting too cluttered and allows our officers to get a better look at items to ensure prohibited items do not get on the plane. It also speeds things up when they get a better view and don't have to stop the X-ray belt for searches.

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The best piece of advice I could give a traveler is to arrive early if you have the time. No matter what happens, (aside from a flight being cancelled) if you get to the airport early, you should be fine. Worst case scenario is you’ll have some time to kill while you wait on your flight.

For any pilgrims who might be flying, be sure not to bring your muskets through the checkpoint and clothing with large buckles is discouraged as it will most likely alarm the walk through metal detector.

Is this all a bit too much to remember? Print out this handy dandy checklist (PDF) so you don’t forget anything.

For a complete rundown, check out our “What to Know before You Go” blog post. It has everything broken down by category.

Also, we’re going to be Tweeting a TSA Holiday Travel Tip every day, so follow us on Twitter @tsablogteam for travel tips, blog post announcements, and other useful information.

Thanks,

Blogger Bob

TSA Blog Team

Holiday Travel Refresher: What if I Lose or Forget My ID?

It’s been a while since we talked about IDs and what happens if you lose or forget your ID on the way to the airport. With the busiest travel time of the year quickly approaching, I thought it would be wise to do a quick refresher on the subject.

So, what if you show up at a TSA checkpoint and you can’t find your ID? Does that mean you won’t fly? Nope… You’ll still be able to fly as long as you provide us with some information that will help us determine you are who you say you are. Verifying the identity of people coming through checkpoints is an important part of security, just as vetting passenger names against the No Fly and Selectee lists.

Using the information you provide, if we can confirm your identity, you’ll be cleared to go through security, and you may or may not have to go through some additional screening. If we can’t confirm your identity with the information you provide or you’re not willing to provide us with the information to help us make a determination, you may not be able to fly.

You can find a list of acceptable IDs here.

Also, prior to the new ID rules rolling out last year, there were tons of questions, and we addressed the questions with several blog posts you can review here:

- 8.13.2008 You won’t be put on a TSA “List” if you forget Your ID
- 8.11.2008 Furthering the Dialogue on IDs
- 7.03.2008 Yet Another ID Post...With Some Answers to Your Questions
- 7.02.2008 ID Q&A
- 6.27.2008 ID Update and Word on the Blog
- 6.23.2008 New ID Requirements: The First 48
- 6.20.2008 New ID Requirements Begin Tomorrow
- 6.11.2008 Why is ID Important for Security?

Blogger Bob

TSA Blog Team

Veterans Day: Thank You

We sleep soundly in our beds because rough men stand ready in the night to visit violence on those who would do us harm." - Winston Churchill

Veterans Day is a time to remind our nation to reflect on all of the people who served and sacrificed as members of the United States military and thank them for that service. From the battles of Lexington and Concord to the current wars in Iraq and Afghanistan, this nation has always had a strong core of people who were willing to serve, fight, and sometimes die for their country and that is truly honorable.
TSA has a strong core of Veterans who have come to TSA to continue to serve and protect their country- in a different capacity. Over 15,000 of our employees are Veterans and over 3,000 employees are serving in the military reserves. Many are currently deployed to Afghanistan and Iraq.

Whether these dedicated men and women served in a kitchen or a foxhole - or were an expert with an M-16 or a Clarinet - their selfless service to our country is something to appreciate and recognize - today and every day.

So, on behalf of TSA, I would like to extend a sincere thank you to all of our nation’s Veterans.

Blogger Bob

TSA Blog Team

TSA Stops Medical Supplies for Cape Verde?

Over the weekend, an article ran stating that TSA Officers in Boston had stopped medical supplies from traveling in checked baggage to Cape Verde. The article states the items confiscated included Tylenol, vitamin C, mosquito repellents, hand sanitizers and rubbing alcohol.

TSA did prevent most of the insect repellant, but everything else was permitted. Why the repellant? Well…

FAA regulations state that Personal Care Items containing hazardous materials (e.g., flammable perfume, aerosols) totaling no more than 70 ounces may be carried on board. Contents of each container may not exceed 16 fluid ounces.

The repellant was in 6.5oz containers (approx), and most bags contained more than the limit of 10 or 11 cans ranging from 2-128 cans over the limit. Most bags were large suitcase bags completely full of just bug spray.

In cases such as these, TSA is required to return the entire bag (s) to the airline so they can remove the hazmat. In this case, due to the high volume of items, TSA Boston worked with air TACV representatives in the baggage screening location to ensure the 70oz rule was followed for each bag.

Our officers followed the proper protocol spelled out by the FAA and included in our SOPs. If anybody else plans to take items such as insect repellent to Cape Verde to help with the Dengue fever, it is highly recommended an alternate shipping method is found so the items will be permitted. Our thoughts go out to the people of Cape Verde.

***Update 11/12/09***

FORCV updated their web page to correct inaccuracies.

Thanks,

Blogger Bob

TSA Blog Team

Response to: “Oops: Backscatter X-ray machines tear apart DNA"

This article has been receiving quite a bit of attention and it’s leading people to believe the Backscatter Advanced Imaging Technology (AIT) used by TSA emits terahertz radiation. Recent studies are showing that terahertz radiation may “unzip double-stranded DNA, creating bubbles in the double strand that could significantly interfere with processes such as gene expression and DNA replication.”

(I know… who knew that your DNA could be unzipped? Hey buddy, your barn door’s open!!!)

I forwarded the article around to a few subject matter experts here at TSA and was provided with some interesting information:

“TSA has not tested nor procured any terahertz AIT systems.”

That sentence should sum it up for most of our readers, but for those who like to get into the weeds, here is some more interesting information that was given to me from the fine folks at the Office of Security Technology (OST):

The Transportation Security Administration (TSA) has assessed multiple types of AIT systems including X-ray backscatter and millimeter wave. Both offer safe and effective whole body screening for weapons and explosives concealed on a person’s body. Backscatter X-ray technology uses X-rays that penetrate clothing, but not skin, to create an image. Millimeter wave technology uses sensors to collect millimeter wave energy to measure the difference in radiated energy relative to each object against a common background (the human body produces these signatures in typical screening applications) to construct a composite image.

Backscatter - Relies on a narrow, low intensity X-ray beam scanned over the body’s surface at high speed that is reflected back from the body and other objects placed or carried on the body, where it is converted into a computer image of the subject and displayed on a remote monitor. For comparison purposes, the X-ray dose received from the backscatter system is equivalent to the radiation received in two minutes of airplane flight at altitude (.04 millirem by backscatter (2 scans) compared to .0552 millirem for two minutes of flight). Newer technologies require less scanning time, reducing individual X-ray exposure to .002 millirem for the entire process. The backscatter AIT meets and exceeds the American National Standards Institute (ANSI) standard for personnel security screening systems using X-rays.

Millimeter Wave - Uses non-ionizing radio frequency energy in the millimeter wave spectrum to generate an image based on the energy reflected from the body. The frequency range for millimeter wave technology exists in the range between 30-300 gigahertz. The three-dimensional image of the body is displayed on a remote monitor for analysis. The energy projected by the system is 10,000 times less than a cell phone transmission (.00000597 mW/cm2 for millimeter wave technology compared to 37.5 mW/cm2 for a cellphone).

Other Safety Information

“TSA security screening technologies are required to meet consensus standards, such as those issued by the American National Standards Institute (ANSI), as well as regulatory requirements such as those issued by the Food and Drug Administration (FDA). Our systems are independently tested as well by such laboratories as Johns Hopkins Applied Physics Laboratory (APL) and the National Institute for Standards and Technology (NIST) and FDA. We also apply an aggressive maintenance program to ensure that these systems continue to meet these performance standards. Additionally, TSA Occupational Safety Health and Environment (OSHE) is an active participant in our project integrated project teams. TSA OSHE assists in the development and validation of technology safety requirements. We also conduct safety evaluations as part of our laboratory, TSA Systems Integration Facility (TSIF), operational and site acceptance testing procedures.”

TSA tells its employees, namely Transportation Security Officers (TSOs), about the safety of advanced imaging technology machines, including the radiation exposure, during training on the equipment. In addition, TSA’s Office of Occupational Safety Health and Environment has individuals who work directly with TSOs to communicate safety information about operating the equipment. Information is available to TSOs through the OSHE Web site and employees can contact members of OSHE directly with questions.

Thanks,

Blogger Bob

TSA Blog Team

Response to "TSA Takes Big Gulp over Britney"

Photo Courtesy of Steven Depolo

A video was posted earlier today by a popular celebrity tabloid showing Britney Spears traveling through airport security at LAX with a large drink cup.

We checked with the airport and I'm happy to report there's nothing to see here.

Her cup had a few ice chips in it, not liquid. Ice is a solid. Therefore, ice is permitted through the checkpoint, as long as it's screened by the X-ray (Which it was).

I should also add that Ms. Spears did have a bottle of liquid in her purse which was identified on the X-ray and voluntarily surrendered at the checkpoint.

One thing to remember when bringing ice through the checkpoint: it can't be partially melted. It has to be just the ice with no liquid at the bottom.

While I'm at it, I'll take this opportunity to answer a common question. Yes, empty bottles and cups are also allowed through the checkpoint.


*** Update: 11-4-09 ***
After reading the incoming comments this morning on our blog, it was very apparent that we had left some inaccurate information on the TSA.gov web page:

"Frozen gels/liquids are permitted if required to cool medical and infant/child exemptions. Frozen gels/liquids for any other purpose are not permitted."

This information has recently changed and should have been updated. An update has been posted in its place.

If you encounter any problems, please contact a TSA Customer Support Manager by using the Got Feedback? program.

***Update 11/6/2009***

Clarification on Frozen Liquids… and Britney

Earlier this week, Britney Spears came through a checkpoint at LAX. The paparazzi were there taking pictures and presumed they landed a big story when they saw what they thought was TSA giving Ms. Spears the “celebrity treatment.” They presumed the cup in her hand was a full beverage. It was also assumed that we let Ms. Spears through the checkpoint with her beverage instead of prohibiting it, which led to allegations of TSA just letting her slide by.

What really happened was Ms. Spears had a cup with a few ice chips. Ice and other frozen solid liquids are permitted as long as they’re frozen solid and X-ray screened.

So, why are frozen solidified items permitted when they’re eventually going to melt once the passenger is in the gate area or on their flight? Good question. It is highly improbable that the explosives TSA is concerned about could be frozen by traditional means. The key word here is frozen. Not thawing. Not a slush or slurry. Frozen solid.

I’ve read comments saying things similar to “Huh, but you wouldn’t let me bring my [Insert Frozen Item Here] before… what’s the deal?” As a result of many questions from our officers on the front lines, we previously clarified the treatment of solidified liquids through internal processes.

So, while something may have been prohibited by an officer in the past, it may not be now. Please remember that even permissible items get a closer look at times, so don’t be surprised if we take a closer look. So you might want to think twice before going overboard and freezing your entire pantry or medicine cabinet and packing it in your carry-on.

Another question that comes up is “Why not just ban all liquids?” Another great question… I just answered this recently, so excuse me while I cut and paste. At first, all liquids were banned. This wasn’t sustainable long term. People have liquid medications and mothers need to travel with breast milk and formula, etc. So, using the intelligence at hand, it was determined how much liquid could be allowed on planes by a passenger so that we could balance security with convenience. Hence 3-1-1… TSA is now working on technology that will hopefully bring an end to it – so that liquids could be screened along with everything else in your bag – and no little plastic baggie. The day that technology allows liquid to stay in your bags, our HQ will look like a vintage victory parade. Tickertape will be streaming out of our windows and bands will be marching around the building.

You have to keep in mind that these procedures were put in place to as an effective measure until the necessary technology can be deployed. 3-1-1 was never intended to be the perfect permanent fix. There is still a lot of work to be done on this and we are as disappointed as you are that the technologists have not been able to find solutions as quickly as we had hoped. Remember that 3-1-1 is in use throughout most of the world and all of our counterparts are working on a solution as well.

Now back to Britney…

Some of you are saying our officers were star struck and gave Ms. Spears special treatment and didn’t even X-ray her bags. First off, this is LAX. Our officers are pretty accustomed to screening celebrities, so I doubt they get star struck. Secondly, if you watch the TMZ video, you’ll notice that her purse is brought over first by a TSO.

There ‘s an opening on all of our X-rays that is next to the X-ray operator and allows a bag search officer to grab the bag as it comes out of the X-ray. This prevents bags that need inspected from getting to the passenger and causing a security breach. That opening is not visible on the TMZ video, but here is a picture.

OK, when the purse is brought to her, watch her expression. You’ll see an “Oops I did it Again” expression as she is informed that she has a bottle of perfume in her purse. (Which she voluntarily surrenders) Next you’ll see an officer bring the bin to her with the cup in it. Notice the officer to the left looking over the bin to inspect it. That’s when it was confirmed that there were just a few ice chips in her cup. (After it had already gone through the X-ray) There is no straw and you can clearly see her get an ice cube out of the cup and not a drink.

Blogger Bob

TSA Blog Team

Response to “Bag Check” Cartoon

On the surface, this cartoon resonates with many passengers who’ve had to abandon their liquids or adjust their travel to adhere to TSA’s 3-1-1 liquid policy.

This cartoon compares the allowance of laptop batteries with a bottle of water. It leads the reader to believe batteries are more dangerous than the water. While that might be true, it leaves out the reasoning behind 3-1-1. The batteries may be more dangerous than a bottle of water, but they are not more dangerous than a water bottle filled with liquid explosives.

When you show us a bottle of liquid, we can’t tell if it’s a sports drink or liquid explosives without doing a time consuming test on it. We’re developing the proper technology to allow us to expedite the screening of all liquids, but in the meantime, to screen everybody’s various types of liquids over 3.4 oz. would cause gridlock at the checkpoints.

Why is 3.4 oz. and below OK and what’s up with the baggies? To date, I think those questions were answered best in an interview with Ars Technica’s Jon Stokes. I highly suggest you read it to get the big picture of what lead to 3-1-1.

Additional information on Lithium (laptop) batteries: They’re permissible in checked and carry-on luggage when they’re in the devices they are intended for. Spare batteries are not permissible in checked baggage, but they can be transported in your carry-on luggage if they are packaged properly.

You can read more about the Federal Aviation Administration’s (FAA) rules on traveling with batteries at the SafeTravel web page.

(Cartoon Courtesy of XKCD)

Thanks,

Blogger Bob

TSA Blog Team

Response to “My Daughter the Terror Suspect”

I came across a post yesterday about a cute little four year old girl who was believed to be on the No Fly List because every time she flies with her father, he has to check in at the ticket counter and can’t print tickets from home or from a kiosk. The author also described that even though his daughter had a nuclear meltdown at Target, she was by no means a terrorist.

I can relate to nuclear meltdowns at Target since my daughter had one there last year. I carried her out of the store like a sack of potatoes and she was screaming all the way. I really expected somebody would call the police, but they didn’t.

It may seem like semantics here, but first off, I wanted to let you know that your daughter is not on the No Fly List. It sounds as if her name is a match or similar match to an actual individual on the Selectee Watch List. You can’t obtain a boarding pass if you’re on the No Fly List. If you’re on the Selectee Watch List, you can fly after you’ve received additional screening.

Many have been misidentified as a match or possible match for the Selectee Watch List and the only thing they could do is work with the Redress Office to correct the problem.

But who is that I see? Is it a bird? Is it a plane? No, It’s Secure Flight! Airlines are beginning to ask for name, date of birth, and gender as it appears on the government ID you plan to use when traveling. This is a part of the Secure Flight program. The program will be in full effect for domestic airlines by the first quarter of 2010 and the rest of the airlines will be on board by the end of 2010. It will reduce mismatched names by 99.9%.

So, this will not be a problem in the future.

In the short term, individuals who have been misidentified as a match or possible match for a Watch List can work through the DHS Redress process to resolve the issue.

Secure Flight Related Posts on the TSA Blog

Thanks,

Blogger Bob

TSA Blog Team

Why We Screen Wheelchairs Part II

Our officers work in what some have referred to as a large fishbowl. Everything they do is being observed by passengers. So, when they screen veterans & active military, children & seniors, and people in wheelchairs, people notice. It doesn’t sit well with them and we often hear about it. All wheelchairs must be screened and it's important to remember that some people, including terrorists are looking to sneak things through, by pretending to have a disability.

Lynn wrote the last “Why We Screen Wheelchairs” as a result of a passenger trying to smuggle two packages of cocaine onto a plane. Wherever you can hide drugs, you can hide bombs and other items, so we thought it was a good example to help explain why we screen people in wheelchairs.

In this most recent case, a gentleman came through the checkpoint at Milwaukee’s MKE airport in his wheelchair and whoops -what’s that??? Underneath the cushion of his wheelchair was not one, but two firearms. Our officers found the following:

- One 9mm loaded with 15 rounds and one chambered

- One 32 caliber loaded with seven rounds and one chambered

It turns out that the gentleman didn’t have any nefarious intentions(He forgot the guns were there) but it is yet again another example of why we screen wheelchairs and the people in them.

To help us better understand how to screen persons with disabilities (PWDs), TSA established a coalition of over 70 disability-related groups and organizations with disabilities and medical conditions. These groups have assisted TSA with writing our policies to help us thoroughly screen PWDs while ensuring they are treated with dignity and respect. Our officers are regularly trained on screening people with disabilities.

You can go to TSA.gov to read more about traveling when you have a disability.

Blogger Bob

TSA Blog Team

Response to "TSA Agents Took My Son"

A blog post has been circulating today from a woman who wrote a very emotional story about being separated from her child while traveling through a TSA check point. Two things went through my mind after reading her post.

1. As a father of two small children, I empathized with her about the alleged circumstances.
2. As a TSA employee and former TSO, I felt it could not be true -- especially since our policy is that TSA will not ask parents to do anything that would distance them from their children during the screening process.

TSA works daily to achieve the balance of effective security and passenger convenience. We diligently review claims of improper conduct. But when inaccurate passenger accounts are made either via media outlets or on the blogs, TSA works to resolve them and present both sides of the story. In this case, TSA has made the decision to post the CCTV video of the incident online to allow for transparency.

After watching the video footage, you'll see the video clearly shows that this individual was never separated from her baby by TSA. You'll also see that a lot of the other claims are also unfounded.

Blogger Bob
TSA Blog Team

***Update - 10/18/09 - 7:00 PM***

On Friday, TSA posted the video footage pertaining to the portion of the process where the individual said that TSA removed her child from her presence. There are 9 camera angles of the incident which were placed into sequence to show the time frame in question. For full transparency, TSA is posting the entirety of the footage from each camera of the entire time the passenger was within camera range at the checkpoint.

Part 1 - Entering Checkpoint

Part 2 - Loading Items on X-ray

Part 3 - Waiting to be Screened (Different Angle)

Part 4 - Waiting to be Screened

Part 5 - Walking to Screening Area

Part 6 - Security Screening

Part 7 - Security Screening (Different Angle)

Part 8 - Exiting Checkpoint

Part 9 - Exiting Checkpoint (Different Angle)

Also, TSA's Atlanta Federal Security Director and the TSA blog team reached out to the individual on behalf of TSA on more than one occasion regarding the incident and have not heard back.

The individual has also acknowledged on her blog that this is her in our CCTV footage.

Thanks ~ Blogger Bob

Dakota to Chicago Via Virginia

Earlier this week, a 14 year old boy used his mother’s credit card to purchase a plane ticket and board a flight using his mother’s name, Virginia.

When asked at the checkpoint, the boy told the TSA officer that his name was indeed Virginia. With names like Moon Unit, Apple, etc., I’m not shocked by anyone’s name anymore. There are many names out there that can be gender neutral. For example, his real name is Dakota, a name given to both males and females.

Minors under the age of 18 are not required to show ID. Regardless of age, everyone who goes through a security checkpoint is screened. The boy was screened and had nothing dangerous on him.

TSA’s mission is to protect the Nation’s transportation systems to ensure freedom of movement for people and commerce. At the end of the day, we did just that. No dangerous items made it onto the plane.

We’re glad Dakota’s family was able to locate him and bring him home safely.

Thanks,

Blogger Bob

TSA Blog Team

TSA to Receive $355 Million for Airport Security Projects

(DHS) Secretary Janet Napolitano recently announced that TSA will receive $355 million for more than a dozen airport security projects funded by the American Recovery and Reinvestment Act (ARRA).

The $355 million is going to be used for a lot of really nifty improvements to aviation security including:

Inline Baggage Screening Systems: Inline baggage screening systems help keep transportation safe. $254 million will be spent on inline baggage handling systems at six airports—including Washington Dulles International Airport, Mineta San Jose International Airport, San Antonio International Airport, Portland (Maine) International Jetport, Port Columbus International Airport, and Hartsfield-Jackson Atlanta International Airport. Watch this video about inline baggage screening at ATL.

CCTV: $38 million will be spent to support new and enhanced closed circuit television (CCTV) systems at six airports, including Chicago Midway International Airport, Little Rock National Airport/Adams Field, Kansas City International Airport, Omaha Eppley Airfield, Washington Dulles International Airport, and Tampa International Airport.

Backscatter Advanced Imaging Units: Backscatter machines use advanced imaging technology that allow our officers to better detect a wide range of threats in a matter of seconds, including explosives. More than $25 million will fund the purchase and deployment of approximately 150 backscatter advanced imaging units to airports across the nation. This deployment follows a successful pilot phase, during which 46 imaging technology units were deployed at 23 airports and passengers opted to use imaging technology for primary screening 98 percent of the time. It is important to note that this technology is always optional to passengers.

Next Generation Explosives Trace Detection: If you’ve seen our officers swabbing passengers and luggage with white swabs, that is our Explosives Trace Detection (ETD) machines. ETDs can detect even the smallest traces of explosives and are a very important part of our layers of security. $15 million will be spent on Next Generation Explosives Trace Detection (ETD) units.

Next Generation Bottled Liquid Scanners: $22 million will be spent on Bottled Liquid Scanners (BLS), a technology that screens medically necessary liquids such as infant formula and liquid medications to ensure they do not contain a threat.

Also, be sure to check out Tom Frank’s USA Today article on TSA’s purchase of 150 backscatter machines.

Blogger Bob

TSA Blog Team

Did Newark’s Mayor Really Add Conan O’Brien to the No Fly List?

Conan O’Brien recently included the following in his monologue: “The Mayor of Newark, NJ wants to set up a city wide program to improve resident’s health. The health care program would consist of a bus ticket out of Newark.”

Cory Booker, the mayor of Newark, responded with this humorous video and jokingly informed Conan he’d been added to the No Fly list for Newark’s EWR airport.

I knew right away this was a joke, (a pretty funny one I thought) but after reading some comments around the blogosphere, it seems that some are buying this gag. First off, airports don’t operate on individual No Fly lists. The No Fly list encompasses all airports.

Also, the mayor of Newark – or any elected official for that matter - cannot add somebody to the No Fly list. It is a much more stringent process. The FBI’s Terrorist Screening Center has to add you to their Terrorist Screening Database (TSDB), and they can’t do that unless you are known or appropriately suspected to be or have been engaged in conduct constituting, in preparation for, in aid of, or related to terrorism are included in the TSDB per the Homeland Security Presidential Directive 6. (HSPD-6.)

So, if you’re not familiar with the No Fly list, you’re probably wondering what it’s all about.

From the TSA FAQ Section: The No Fly list is a list of individuals who are prohibited from boarding an aircraft. The "Selectee" list is a list of individuals who must undergo additional security screening before being permitted to board an aircraft. After 9/11 the Terrorist Screening Center (TSC) was created through a Presidential Directive to be administered by the Federal Bureau of Investigation, U.S. Department of Justice, in cooperation with the Departments of Homeland Security, Defense, State, and Treasury, as well as the Central Intelligence Agency. The purpose for the TSC is to consolidate terrorism based watch lists in one central database, the Terrorist Screening Center Database (TSDB), and make that data available for use in screening. Intelligence and law enforcement agencies nominate individuals to be put on the watch list based on established criteria, with the list maintained by the TSC. TSA's No Fly and Selectee lists are subsets of the TSDB and are maintained by the TSC.”

The terror watch lists keep legitimate terror threats off of airplanes every day, all over the world. According to the GAO, terror watch lists have "helped combat terrorism" and "enhanced U.S. counterterrorism effort."

If you think you are on the No Fly list, let me ask you this question: Have you obtained a boarding pass? If so, you are not on the No Fly list. If you obtained a boarding pass and an airline employee told you that you were are on the list, they were mistaken. Your name was probably a match or a similar match to the name of somebody actually on the list. Have you flown? You would not be allowed on a flight if you were on the No Fly list.

This is a good opportunity for me to segue into Secure Flight. Secure Flight is a behind the scenes program that streamlines the watch list matching process. It will improve the travel experience for all passengers, including those who have been misidentified in the past. In fact, Secure flight will reduce mismatched names by 99.9%.

Contrary to popular belief, Conan regulars Eyeballs O'Shaughnessy, Todd the Tiny Guy, Triumph the Insult Comic Dog, and La Bamba, are not on the No Fly list.

Key Takeaways:

-Mayor Booker was joking and did not place Conan on the No Fly list

-If you are able to obtain a boarding pass, you are not on the No Fly list

-Secure Flight will reduce mismatched watch list names by 99.9%

Thanks,

Blogger Bob

TSA Blog Team

Law Enforcement Officers Flying Armed

(Photo courtesy of Paul Keleher)

As of July 15, 2009, TSA implemented security enhancements to the process that allows state, local, territorial, and tribal Law Enforcement Officers (LEOs) to fly armed.

When LEOs need to fly armed, they will now obtain a unique identifier code from the TSA via a secure law enforcement network. This new system is replacing the old method of clearance via written authorization from the officer's police department.

The beautiful thing about the security enhancements is that they use an existing infrastructure, so no additional costs are incurred while security is strengthened.

So now, in order to fly armed, a LEO will need to present their credentials along with their unique identifier code when traveling through a TSA checkpoint.

Why are we updating security procedures? As you can imagine, allowing somebody in the aircraft cabin with a weapon has to involve the most secure of check-in process. These enhancements to the process allow us to ensure that only properly credentialed LEOs with a need are flying armed.

Law enforcement officers flying armed serve as a deterrent aboard commercial aircraft. To date, due to support from our law enforcement partners, the rollout has been extremely smooth.

Law Enforcement Officers who meet the requirements can go here to get more info.

No additional costs + enhanced check in process + added security for passengers = WIN!

Blogger Bob

TSA Blog Team

Quadrennial Homeland Security Review Phase III

On July 31, I blogged about the Quadrennial Homeland Security Review (QHSR) and mentioned its 3 phases. The first phase and second phases have included more than 26,000 unique participants. The third and final phase is right around the corner and will be September 28 – October 4.

The third and final National Dialogue session is focused on receiving feedback on the final proposals concerning:

-Counterterrorism and Domestic Security Management
-Securing Our Borders
-Smart and Tough Enforcement of Immigration Laws
-Preparing for, Responding to, and Recovering from Disasters
-Homeland Security National Risk Assessment
-Homeland Security Planning and Capabilities

The QHSR is a congressionally mandated review of the nation’s homeland security policies and priorities that will guide homeland security for the next four years.

Some of the discussion will be web-based and we invite you to participate.

For all you need to know about the QHSR including a video message from Secretary Napolitano, you can go to the QHSR Homeland Security Dialogue page.

Thanks,

Blogger Bob

TSA Blog Team

TSA Paperless Boarding Pass at 4 More Airports

That’s right, the paperless boarding pass pilot is at 34 airports now! It was brought to my attention after my blog post last week that 4 airports were not included in my list. Here is the complete up-to-date list:

Airports:

--Atlanta Hartsfield International (ATL) – Delta/Northwest
--Austin-Bergstrom International (AUS) - Continental
--Baltimore-Washington International (BWI) - Continental
--Boston Logan International (BOS) – Continental
--Charlotte Douglas International (CLT) – Continental
--Chicago Midway (MDW) – Delta/Northwest
--Chicago O-Hare International (ORD) – Continental, American
--Cincinnati/Northern Kentucky International (CVG) – Delta/Northwest
--Cleveland Hopkins (CLE) - Continental
--Detroit Metropolitan Wayne County (DTW) – Delta/Northwest
--Ft. Lauderdale-Hollywood International (FLL) - Continental
--George Bush Intercontinental Airport (IAH) - Continental
--Indianapolis International (IND) – Delta/Northwest
--John Wayne, Orange County, CA (SNA) – American, Delta/Northwest
--Las Vegas McCarren (LAS) – Continental, Delta/Northwest, American
--Los Angeles International (LAX) – Continental, American
--Memphis International (MEM) – Delta/Northwest
--Miami International Airport (MIA) - Continental
--Minneapolis-St. Paul International (MSP) – Delta/Northwest
--New Orleans International (MSY) - Continental
--New York LaGuardia (LGA) – Continental, Delta/Northwest
--Newark International (EWR) - Continental
--Orlando International (MCO) – Continental, Delta/Northwest
--Philadelphia International (PHL) - Continental
--Phoenix Sky Harbor International (PHX) – Continental
--Portland International (PDX) - Continental
--Raleigh-Durham International (RDU) - Continental
--Ronald Reagan Washington National (DCA) – Continental
--Salt Lake City International (SLC) – Delta/Northwest
--San Antonio International (SAT) - Continental
--San Diego International (SAN) - Continental
--San Francisco International (SFO) - Continental
--Seattle-Tacoma International (SEA) - Alaska
--Tampa International (TPA) - ContinentalAirlines:

Airlines:

Alaska: SEA

American: LAS, LAX, ORD, SNA

Continental: AUS, BOS, BWI, CLE, CLT, DCA, EWR, FLL, IAH, LAS, LAX, LGA, MCO, MIA, MSY, ORD,PDX, PHL, PHX, RDU, SAN, SAT, SFO, TPA

Delta/Northwest: ATL, CVG, DTW, IND, LAS, LGA, MCO, MDW, MEM, MSP, SLC, SNA

Also, while I’ve got your attention, the question keeps coming up as to how people will travel if they don’t own a PDA or cell phone. No worries... There are still people who don’t own computers, so we’re well aware that many passengers do not an will not ever own a cell phone or PDA.

TSA is working with airlines to roll out bar codes and scanning capabilities to paper boarding passes as well. We have begun preliminary testing at SEA, ORD, LAX, and SNA. Also, it’s important to realize this is still in the pilot phase and while it is expanding, it’s only in 34 airports right now.

Thanks,

Blogger Bob

TSA Blog Team

What happens to your prohibited items?

CNN ran a story today titled: From carry-on to eBay: The journey of airport security booty. It talks about what happens to items that passengers have to surrender at checkpoints.

It’s been a pretty popular piece so far, so I thought I would open it up for discussion on our blog.

Our officers would really rather not have you lose the trusty pocket knife your grandfather gave you. They would really prefer you didn’t have to surrender the knife you used to cut your wedding cake. When prohibited items come through the checkpoint, passengers are given options:

1) Take the item to the ticket counter and check it in your baggage or a box provided by the airport.
2) Many airports have a US Postal Service or other shipping services area where boxes, stamps and envelopes can be bought so you can ship your items home.
3) If there is somebody seeing you off, you can hand the prohibited item to them.
4) If your car is parked outside, you can take the item to your car.

If you’re not given these options, you should ask to speak with a supervisor or manager. You can also use the “Got Feedback?” program to contact TSA Customer Support at that specific airport.

We understand passengers aren’t always able to use these options due to the chance of missing flights, etc.

So, what happens to these items if passengers can’t use one of the options? Many folks are under the wrong impression that our officers get to keep the items. It just doesn’t happen. If somebody is caught pocketing the surrendered items, they are terminated. There is zero tolerance for theft at TSA. I know of somebody who was fired for stealing .69 cents.

Nico wrote a really informative blog post on this last year that can be found here.

For your convenience, I’ll just copy and paste it:

So What Exactly Happens To All Of That Stuff? 5.05.2008

As every passenger and visitor to this blog probably knows, hundreds of thousands of items are identified each year by our security officers that are prohibited from being carried onto an aircraft. Of course, occasionally, items get through, but that’s a whole different post.

There are two classifications of items, prohibited and illegal. The prohibited category includes things like knives, scissors (larger than 4 inches), some tools, chain saws, swords, boulders, replica guns, bottled water, soda, toothpaste, hair gel, snow globes and on and on.

Illegal items are obviously guns, brass knuckles, switch blades. When discovered at the checkpoint, we contact law enforcement and they do what they need to do, maybe arrest, maybe a citation,…. it really depends on each jurisdiction.

We often refer to prohibited items internally as Voluntary Abandoned Property. Passengers call them confiscated…, either way; these items become possessions of the federal government, and are deemed excess government property.

While it may seem like we enjoy taking this stuff, the fact is passengers have choices. A passenger can go back to the airline and place the item in his/her checked bag. Some airports have mailing facilities or mail back programs so travelers can mail the item home. The item can be given to a loved one seeing you off at the airport or, if you drove yourself to the airport, you can go place the items in your car. Or for that matter, a passenger can go throw the items away in a nearby trash can. If they decide to do none of these and "surrender" the prohibited item to a security officer, they are considered excess government property.

Now before you go and post a comment about the options, I’m not saying they are good or bad options, I’m just pointing out that there are options. I know if someone is late for a flight, the last thing they are going to do is go back to their car, and wait in line again. Can we just agree these are options? Of course, the best option is to know what is in your bag and not bring a prohibited item to the checkpoint to begin with, but that’s not the point of this post.

Of interesting note, of all the items I have seen, most, almost all, could have made it from Point A to Point B, had the passenger simply taken the time to place it in a checked bag.

Depending on the size of the airport, each day, week or month, the items are picked up. Because the items are excess government property, we must follow General Services Administration guidelines for the disposition of the material. Many airports use a TSA-provided contractor who collects the “stuff” and disposes of it….. quite literally, throws it away. Or, as some airports do, we donate items to approved, non-profit organizations in accordance w/GSA regulations.

We have heard of local schools receiving the scissors. We have heard of local police departments training with the mace. Some VA hospitals sell some of the items to help make ends meet. Some non-profits, including several state surplus property divisions, sell the material on the auction web site eBay, and put the profits in THEIR coffers. TSA does not sell or profit in any way from the selling of this voluntarily abandoned property.

There have been references to this practice on this very blog, but the fact is, those news reports are plain wrong. Again, we are required to follow GSA guidelines for the disposition of this property and we do.

Now liquids are another story. As you can imagine we have voluminous amounts of liquid items surrendered daily and from airport to airport the disposition is different. Some airports have the local janitorial staff pick up the trashcans. Some are collected and picked up by our contractor and in some airports, both can happen, depending if a passenger throws the item away prior to screening or in the security checkpoint. Either way, it’s disposed of … that goes for liquor, water, lotions and everything in between.

Early on, there was a move to donate the liquid items to local homeless shelters but we were forced to suspend that practice after the determination was made that there is a liability risk. We couldn’t continue to donate items and not know if the if the water was truly water or if the shampoo was truly shampoo. While unfortunate, the litigious world in which we live forced the abandonment (pun intended) of that process. So now, those items are tossed out.

It is important to note, that currently there is a California state senator-sponsored bill that would require all California airports to donate these liquid items to homeless shelters. While it is unclear exactly how that would work, an effort to actually put these items to use is in the works; at least in one state.

A question raised many times on this blog is how can we justify throwing all of these liquids away in a trash can near the checkpoint if they are such a danger. While a fair question, the answer has been available in many different threads though not directly answered, so here it goes.

We have said since the institution of the liquid ban that the fear or threat is the combination of items, including liquid explosives while in flight to create an improvised explosive device. That combination means explosives, detonator and other components to have a fully assembled bomb. Take one component away and you have a collection of harmless items. Of course we don't want liquid explosives anywhere near us but without the other components, they're not causing catastrophic damage.

That’s why it is safe for us to store the items together in a trash can near the checkpoint and that's what we do with prohibited items. ~ Nico

Thanks,

Blogger Bob

TSA Blog Team

Paperless Boarding Pass Now at 30 Airports

You know, everywhere I go, people say: “Hey Blogger Bob, I hear the paperless boarding pass is available in more airports now. If you could blog about it, that would be awesome.”

So here goes…We’ve been trying out this paperless boarding pass thingamabob since 2007 and it’s been working pretty swell so far. Any cell phone or PDA that can receive and open attachments can be used. A 2-D bar code is sent to your cell phone/PDA, you open the attachment, scan it, and presto, you’re on the way through the checkpoint and to your gate.

Check out this blog post for more information on the pilot.

It’s now being piloted in 30 airports with 5 airlines participating. Here is the updated list:

George Bush Intercontinental Airport (IAH), Ronald Reagan Washington National (DCA), Newark International (EWR), Boston Logan International (BOS), Austin-Bergstrom International (AUS), San Antonio International (SAT), Cleveland Hopkins (CLE), New York LaGuardia (LGA), Indianapolis International (IND), Detroit Metropolitan Wayne County (DTW), Minneapolis-St. Paul International (MSP), Seattle-Tacoma International (SEA), Chicago O’Hare International (ORD), John Wayne, Orange County, CA (SNA), Los Angeles International (LAX), Las Vegas McCarran (LAS), Memphis (MEM), Atlanta Hartsfield International (ATL), Salt Lake City International (SLC), Cincinnati/Northern Kentucky International (CVG), San Francisco International (SFO), San Diego International (SAN), Ft. Lauderdale-Hollywood International (FLL), Tampa International (TPA), Portland International (PDX), Phoenix Sky Harbor International (PHX), Charlotte Douglas International (CLT), New Orleans International (MSY), Raleigh-Durham International (RDU), Orlando International (MCO)

Airlines:

Continental: IAH, DCA, EWR, BOS, AUS, SAT, CLE, LGA, LAS, SFO, ORD, LAX, SAN, FLL, TPA, PDX, PHX, CLT, MSY, RDU, MCO

Delta/Northwest: ATL, LAS, MEM, MSP, DET, SLC, CVG

Delta only: LGA

Northwest only: IND

Alaska: SEAAmerican: ORD, SNA, LAX

Thanks,

Blogger Bob

TSA Blog Team

TSA Blog: 1,000,000 Hits!

I just wanted to make a quick mention that as I checked the hit-o-meter (delete-o-meter's arch-nemesis) this morning I was surprised to see that the TSA Blog had passed its one millionth hit. Some folks were sure we wouldn’t last more than a month after the launch, but one and a half years and a million hits later, we’re still kicking. One million hits! That’s almost as cool as Jerry Reed costarring on Scooby Doo. Almost…

We launched the blog in January of 2008 and have since published 188 posts (this is 189) discussing everything from exploding chickens to the most recent post on the screening of powders.

The blog has been a great way for us to explain the why’s of security while also addressing current TSA related events and busting myths. Make sure you check out our archives for a complete chronological list of our posts.

Thanks to all of our readers for helping us reach this milestone and we look forward to the two millionth hit!

Blogger Bob

TSA Blog Team

New Procedures for Traveling with Powders

TSA is enhancing its ability to test powder at checkpoints across the nation. We haven’t received any specific threats that led us to this new procedure but certain types of powders can be used in improvised explosive devices (IED) so it just makes sense.

Q: How will you test my powder?
A: Our officers will be using explosives detection tools including X-ray machines and mobile test kits.

Q: How much powder can I bring?
A: As much as you like as long as it’s not one of the prohibited powders such as black powder or other hazmat.

Q: Is this new procedure going to slow down the screening process?
A: No. Based on the frequency of the inspections during the pilot phase, you stand a very small chance of having your powder inspected. However, some items will alarm which TSA may not be able to clear.

Q: What should passengers do if they are carrying powders?
A: Nothing different. Just be aware that some powders may require further screening. The majority of most commonly carried powders such as baby formula and makeup are unlikely to require any additional screening.

Q: Will my powdered baby formula need to be inspected?
A: Probably not. During the pilot phase, we found that powdered baby formula did not cause any problems, but there is always the chance that it could happen.

Q: Is this new?
A: No. We’ve been looking at various ways to screen powders since late 2008 at several airports: LAX, JFK, DCA, DTW. Also, we’ve been screening powders all along, but now we have a new tool we can use when we need to take a closer look.

Q: Does this timing of this have anything to do with 9-11?
A: No. We’re starting this procedure now because the kits we tested in 2008 are ready to be deployed nationally. What we’ve learned from 9-11 and the UK liquids plot is that those who wish to do us harm are looking to use items that aren’t prohibited, and in the case of August 2006, items that seem harmless, to do damage to planes. This kit allows powders to come through checkpoints without inconveniencing the vast majority of passengers.

Q: Is this an effort to find narcotics?
A: No.

Q: What types of powders can be used as explosives?
A: Certain types of explosives, mixtures of fuels and oxidizers, can come in a powdered form and could be used as components of an improvised explosive device.

Q: Will TSA require passengers to open urns with human remains to test the contents?
A: No. We have procedures in place to screen urns in a very respectful manner without opening them. But there might be a need for an officer to swab the exterior of the urn and run a test using this same kit.

Q: What will officers do if they find a threatening powder?
A: They will follow the same procedures that are in place now. Bomb Appraisal Officers will be summoned to the checkpoint, and possibly law enforcement officers if necessary.

Key Takeaways:

There is no ban on powder;

Inspections of powder are few and far between.

On the lighter side of things…

Q: Am I allowed to powder my nose?
A: Yes.

Q: Can I wear a powdered wig through the checkpoint?
A: Only if you’re a barrister or a member of the UK Parliament.

Q: Have you seen the movie “Powder?”
A: Yes and it really creeped me out.

Blogger Bob

TSA Blog Team

Traveling in the Key of Security: Musical Instruments & TSA

I’m a former professional musician - now it’s just a hobby - and can understand the fears of musicians who are traveling with their precious gear.







Trust me...musicians aren’t just being picky. Each instrument has its own feel and tone and sometimes it takes years for a musician to find their perfect implement of noise and expression. Instruments can also cost a pretty penny and most musicians aren't exactly living high on the hog.

You've probably seen the old movie cliché where somebody doesn’t like their car touched, let alone looked at? Well… some musicians are exactly the same way about their instruments.

Every type of musician travels with their “axe.” Our officers see every type of instrument imaginable and successfully screen them daily. Pan Flutes, Sitars, Dulcimers, Theramins, you name it...

So here’s the guidelines and some tips on how to travel with your musical instruments:

First off, you can’t bring a grand piano through the checkpoint.

Instruments can be checked or carried on the plane. Check with your airline about stowing your instrument in the cabin (Especially if it is a larger instrument such as a cello) prior to travel so you can fully understand their policies.

If you have a fragile instrument such as a stringed instrument, it is suggested you carry it on the aircraft. Brass instruments are safe to check as luggage as long as you have the proper case.

Our officers need to either X-ray, or physically inspect your musical instrument. You’ll be involved in the process as much as possible. Basically, you can advise the officer the best way to handle the instrument, but you won’t be able to touch it until the inspection is complete.

Your instrument may need to undergo an explosives trace detection test which involves running a soft cotton or paper swab across the case and instrument.

If your instrument is a collector’s item and you are uncomfortable with others seeing what you have, you can request a private screening.

It is not uncommon to check instruments as checked luggage and there are manufacturers that make road worthy and tough travel cases that will prevent damage. So basically, it wouldn’t be wise to put your guitar in a soft sided case and check it as luggage.

When checking your instrument as checked baggage, include short written instructions, where an officer will notice them, for handling and repacking your instrument. Make sure these instructions are very clear and understandable to someone with no musical background.

If you check your instrument as luggage, be sure it is either unlocked, or that you are using a TSA recognized lock. If your case is locked with a lock we can’t open, we may have to remove the lock if the instrument needs to be inspected.

There are many great tips and advice on the web for traveling musicians:

League of American Orchestras’ Tips for Traveling Musicians (PDF)

And many more…

And now, I'll exit with some of my favorite extra corny jokes about instruments:

Q: Why did the man eat the Oboe?
A: He had a strange taste in music.

Q: What is the difference between an Oboe and a Bassoon?
A: You can hit a baseball further with a Bassoon.

Q: How do you fix a broken Tuba?
A: With a tuba glue.

Q: What do you do when a drummer knocks on your door?
A: Pay them for the pizza.

Two musicians are walking down the street, and one says to the other, "Who was that piccolo I saw you with last night?" The other replies, "That was no piccolo, that was my fife."

I play the harmonica. The only way I can play is if I get my car going really fast, and stick it out the window. ~ Steven Wright

Thanks,

Blogger Bob

TSA Blog Team

Quadrennial Homeland Security Review Phase II

On July 31, I blogged about the Quadrennial Homeland Security Review (QHSR) and mentioned its 3 phases. The first phase (August 3 – 9) included more than 10,000 unique participants. The second phase is right around the corner and will be August 31 – September 9.

The second National Dialogue will focus on these six study areas:

-Counterterrorism and Domestic Security Management
-Securing Our Borders
-Smart and Tough Enforcement of Immigration Laws
-Preparing for, Responding to, and Recovering from Disasters
-Homeland Security National Risk Assessment
-Homeland Security Planning and Capabilities

The QHSR is a congressionally mandated review of the nation’s homeland security policies and priorities that will guide homeland security for the next four years. Some of the discussion will be web-based and we invite you to participate.

For all you need to know about the QHSR including a video message from Secretary Napolitano, you can go to the QHSR Homeland Security Dialogue page.

Thanks,

Blogger Bob

TSA Blog Team

Imaging Technology: The Bigger Picture

Millimeter Wave (Click Photo)

Backscatter (Click Photo)


Many have asked to see a bigger picture than what we had on our TSA.gov web page. So, we're not only showing you the bigger pictures here on the blog, we also updated them on the web page as well. They are male/female – front/back – Millimeter Wave/Backscatter.

To read more about Imaging Technology, check out these blog posts from our archives:

-The First Significant Deployment of Aviation Security Technology

-Catch a Wave and Avoid a Pat Down

-Safety & Privacy Concerns Regarding the Millimeter Wave Whole Body Imager

-You asked for it...You got it, Millimeter Wave images.

-Pilot Program Tests Millimeter Wave for Primary Passenger Screening

-CNN Article: Airport security bares all, or does it?

-Will Children be Screened by Whole Body Imagers?

-New Imaging Technology at Cleveland Hopkins Airport

Thanks,

Blogger Bob

TSA Blog Team

Secure Flight Q&A II

This Saturday, August 15, the second phase of Secure Flight will roll out. I blogged about it last month and explained that Secure flight will be phased in over the next few months and that you may or may not be asked for your birth date and gender.

Since then, many questions have come up. I provided the questions to the Secure Flight Office and they were kind enough to provide some answers. I’d like to publically give the Secure Flight Office kudos for being so openly willing to provide answers for the blog. They understand transparency and the benefits involved in keeping everybody informed and knowledgeable about a program.

Miscellaneous Secure Flight Questions & Answers

Q: Any word on the apparent Secure-Flight requirement that anyone who books their ticket within 72-hours of travel or changes their itinerary within 72 hours of travel (say due to a flight cancellation, weather delay, reroute, etc.) will be subject to HaraSSSSment via SSSSelectee SSSScreening?

A: Facilitating passenger air travel is a key goal of the Secure Flight program. To achieve that goal, Secure Flight was designed to be able to perform real-time watch list matching for passengers who are standing by or who have last minute flight changes.

Q: What if I don't feel like providing my birth date or I just make one up??

A: TSA requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.

Q: This particular "layer" isn't terribly effective. If this "layer" of security can be circumvented by anyone with a printer and a word processor, this doesn't seem to be a terribly useful "layer" ... especially looking at the amount of money being expended on this particular "layer". It might be that this money could be more effectively spent on other "layers".

A: TSA uses layers of security to ensure the security of the traveling public and the Nation's transportation system. Secure Flight’s watchlist name matching constitutes only one security layer of the many in place to protect aviation. Others include intelligence gathering and analysis, airport checkpoints, random canine team searches at airports, federal air marshals, federal flight deck officers and more security measures both visible and invisible to the public.

Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.

Q: What effect will the requirement to ask about sex ... What effect will the requirement to ask about sex have on transgendered persons? I can see many incredibly humiliating scenarios coming forward where someone's biological sex (appearing on their gov't issued ID) seems not to match their visible gender markers or how they'd like to be identified.

A: Under Secure Flight, passengers will be required to provide their name, gender, and date of birth when making a reservation to fly. The gender provided when making the reservation should match the gender indicated on the passenger’s government-issued identification.
Once the passenger has made the reservation, their information will be sent to Secure Flight to perform watch list matching. If the passenger is cleared, there will be no further need to provide gender information from that point forward for purposes of the Secure Flight program. While the passenger may be required to provide an ID at the security checkpoint, this process is not a part of the Secure Flight program. (See last paragraph)

In the event that the individual is deemed a potential match to the watch list, that individual will need to go through the resolution process which occurs at the airport. At the ticket counter (or in some cases at an airport kiosk), name, date of birth, and gender information are taken directly from the passenger’s government-issued ID and submitted to Secure Flight.

Please note that Secure Flight will not impact the process at the security checkpoint in any way. The security checkpoint at airports serves to ensure that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists.

Q: I remember a couple of years ago, it was revealed that the airlines gave personal information about 12 million passengers to the government without their permission or knowledge. How can anyone trust TSA after that?

A: TSA developed the Secure Flight program in accordance with the widely-accepted Fair Information Practice Principles and privacy laws. The most fundamental principle is notice. Consumers should be given notice of an entity's information practices before any personal information is collected from them. TSA has issued a Final Rule, Privacy Impact Assessment, and System of Records Notice. These public notices discuss the purposes, uses, and protections for passenger data, and outline which data elements are to be collected and from whom. The public notices also require that the airlines make a privacy notice available on public Web sites and self-serve kiosks before collecting any personally identifiable information from passengers.

Q: What safeguards are there to prevent the passenger database that will be generated by SecureFlight from being used by other government agencies -- say, police departments for warrant service, or any other agency that may have interest in an individual's travel plans?

A: TSA is authorized to share information with other law enforcement agencies and organizations in certain situations. Entities with whom this information is shared are identified in the Secure Flight System of Records Notice (SORN) which includes the categories of users and the purposes of such uses. According to the Secure Flight Privacy Impact Assessment (PIA), organizations with which TSA shares information must agree to maintain reasonable physical, electronic, and procedural safeguards to appropriately protect the shared information. If you would like more information, the Secure Flight PIA provides for both the purpose of collecting information and the authorized uses for the information collected.

Q: Can I use an existing government ID that doesn’t meet current information requirements?

A: With regard to acceptable forms of ID, TSA requires that a passenger present an ID that includes their full name, gender, date of birth, and a picture. The ID provides a means by which an airline representative can verify the identity of a passenger if need be. In order to facilitate this verification process, the aforementioned items must be included on the ID.

Q: What if I just got out of prison and don’t have any ID (stolen, etc), but I have, my birth certificate, and SS card, etc?

A: TSA requires that passengers provide a government-issued photo ID if they are a potential match to the watch list. To the avoid unnecessary delays that may occur at the airport if a passenger does not have a government-issued ID that includes a photo, TSA recommends taking the necessary steps to obtain one.

Questions about Names on Boarding Passes Matching Names on ID

Q: So, would the use on the ticket of a shortened form of the first name (eg, Jim, Tom, Ed) with no middle name be a problem for the next few months?

A: TSA has built some flexibility into the processes regarding passenger name accuracy. Because Secure Flight data requirement timelines are related to booking dates, not travel dates, if you have booked a flight that uses a shorter name such as Jim, Tom or Ed, for the near future, you should not notice any changes. Other common minor differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, also should not cause a problem for the passenger. Over time, passengers should strive to obtain consistency between the name on their ID and the travel information they use for booking flights.

Q: Your blog says that in the near future your name on a boarding pass will have to match the name on your ID such as passports etc. As of now many airlines don't have a provision to enter a middle name when purchasing tickets online. So, how far away is the "near future" and what kind of coordination will be in place to make sure the airlines are on board with this?” I hope that there will not be any problems for the people who do not have their middle names on the tickets.

A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the coming months. Passengers shouldn't be concerned if particular airlines don't ask them to provide the additional information right away; it should not impact their travel. Each airline will request this information as their capability to capture it is integrated into their individual systems.

Q: I purchased tickets last week for a trip from ORD to CUN, due to credit card issues (fraud alert went up on my card when trying to purchase the tickets) my session timed out, while on the phone w/ my credit card company I put all information back in but ended up putting one of the names in last/first. I have called the airline and they assure me it won't be an issue but of course I'm less worried about the airline and more worried about whether TSA will allow it to go through. Can you please give me any insight on what we can expect and if there is anything we can do about it now? I asked about paying to reissue the ticket correctly but the airline says it's not necessary. Thank you.

A: If you entered your name incorrectly when making the reservation, you should follow the airline’s guidance regarding correcting the mistake.

Q: My wife does not use a last name. So her name is only her first name. When she applied for her US visa, they stamped her name as "FNU Fname" on her visa. FNU is for First name Unknown and they used her first name to be her last (something about the visa office /requiring/ last name to be not empty in their database). So, my question is, how do we book her tickets going forward?? "FNY Fname" as that's the name on her visa or just Fname, the way it appears on the front page of her passport? Thanks.

A: In designing the Secure Flight process, TSA anticipated these types of issues and provided airlines with specific instructions on the submission of passenger names for individuals whose government issued ID contains only a single name. These instructions permit the airlines to accept and submit such names to Secure Flight for appropriate processing. The passenger needs only to ensure that the airline with which he/she makes a reservation to fly is aware that he has only one name.

Please note that Secure Flight does NOT require that the information on the boarding pass itself match the ID. Whether or not the information on the boarding pass matches the reservation information depends on the capabilities of each individual airline. Some airlines’ boarding passes do not currently have the ability to support names exactly as they appear on the ID.

Q: I am concerned because I've already purchased my airline tickets back in Feb. for trips in Oct. and Jan. I used my short name, which is a part of my full name, and my boarding pass cannot be changed. Will Security allow me to board my flight?

A: Secure Flight requirement timelines are related to booking dates, not travel dates. For reservations that are made prior to the dates that Secure Flight has established for data collection requirements, aircraft operators are not required to collect the required Secure Flight Passenger Data (SFPD).

Secure Flight requires that domestic aircraft operators request and collect full name as of May 15, 2009, and date of birth and gender as of August 15, 2009 for their domestic flights. For international flights, full name, date of birth, and gender must be requested and collected as of October 31, 2009. These data elements are collectively referred to as SFPD.

Q: Name change due to marriage –Reservation is changed/unchanged name from ID.

A: Under the Secure Flight program, TSA requires aircraft operators to collect a passenger's full name, date of birth, and gender. Full name is defined as the name as it appears on the identification document that the passenger plans to use when traveling. This definition applies equally to a newly married woman. If she plans to travel prior to legally changing her name on her government issued identity document she uses when traveling, she should make her reservation using the name as it appears on that document.

_________________________________________________________________

I would like to thank the Secure Flight Office for taking the time to provide answers to your questions. They have provided answers and information in the past for the following blog posts:

Secure Flight Update 7/15/09
Secure Flight Q&A 6/2/09
What’s In a Name 5/15/09

Thanks,

Blogger Bob

TSA Blog Team

ExpressJet Incident in Rochester

Due to thunderstorms, a flight bound for Minneapolis on Friday, August 7, was diverted to Rochester, Minnesota. Passengers were stuck inside the plane for several hours after ExpressJet made the decision not to deplane.

Earlier today, there were media reports that led some to believe TSA regulations prevented the passengers from deplaning.

TSA does not make decisions on whether or not passengers can deplane. We do however have the ability to recall our officers and open a checkpoint at the request of an airline or airport. No requests were made by ExpressJet on Friday or Saturday. The checkpoint resumed normal operations at 4:30 a.m. on Saturday.

Also, passengers did not need to be screened or rescreened to deplane and re-board as long as they didn’t exit past the checkpoint and leave the non-screened sterile area of the airport.

Please note the airline has since publically apologized to the passengers.

Thanks,

Blogger Bob

TSA Blog Team

New Imaging Technology at Cleveland Hopkins Airport

With all of the comments on the TSA Blog about this technology, I just had to share the link to this article.

Check out this interesting read on Cleveland’s testing of new imaging technology:

Full-body airport images not pretty, but not porn: Connie Schultz

(To read more about new imaging technology at TSA, click here.)

Blogger Bob

TSA Blog Team

Got Feedback: Happy Birthday!

Got Feedback was launched on August 1st, 2008, and since its launch, thousands of people have used the program to communicate kudos, complaints, questions, ideas and suggestions to TSA at the airport level via e-mail and telephonically.

In case you haven’t heard of Got Feedback, you've probably gathered by now that it’s a communications initiative that facilitates two-way communication between passengers and TSA.

Passengers find out about Got Feedback through stickers located at our checkpoints as well as the links on our blog and web page. After arriving at the Got Feedback page, you simply go to the map, click on the state you traveled through, and select the airport you want to contact from the drop down box.



After selecting your airport, you simply fill out the form and submit it which sends it to the Customer Support Manager (CSM) for that airport.



You can also check out the blog post from last year for a more detailed explanation.

Many passengers are hesitant or just in too much of a hurry to talk to our supervisors at checkpoints, and the Got Feedback program seems to be just what they need to communicate with TSA.

We asked our CSMs to do their best to reply in 24 hours or less. We understand that doesn’t happen sometimes due to scheduled days off and workloads, but it’s still a pretty rapid response. In some cases, CSMs have responded to passengers in as little as 5 minutes.

When should you use Got Feedback? Well, anytime you have a question that involves the security portion of your travel at a specific airport. You can use it for kudos, complaints, suggestions, questions, and so forth.

When should you not use Got Feedback? Hmmm... You shouldn't use it for dining recommendations unless you want to be directed to a food court. You shouldn't use it if you're lonely and just want to talk about your garden and your crazy neighbors. Basically, Got Feedback is not a travel agent, and it's not a chat line. It's a human connection at the airport who will contact you via phone or e-mail to help handle your conundrum. Brilliant!

Here is how a few our CSMs feel about the Got Feedback program.

• “Passengers appreciate the feedback immensely and the timeliness of the program. I WISH EVERY PASSENGER WOULD USE GOT FEEDBACK!” ~ Lara PIT
  



• “Got Feedback is one of many conduits TSA has for gathering feedback from our customers. I’m continually amazed at how people can say TSA isn’t listening…We are!” Lynda SAT

• “Got Feedback is an excellent way to stay in contact with the traveling public. I have received great feedback both positive as well as… let’s say constructive. I think it gives travelers a safe and convenient avenue to let us know how we are doing.” Kevin LIT
  

Here is an assortment of some responses from passengers after they were contacted by a CSM:

• Thank you very much for your comprehensive explanation and suggestions to my email. And, thank you for your very quick turnaround.
  


• Thanks for the response - that, in and of itself, is really enough for me!
  


• Your response and the kindness of the US Air ticket agent in retrieving my bag is proof that there is still kindness in this crazy world. Thanks!
  


• You totally amaze me! Such a detailed and concerned reply within an hour of writing is a credit to you and TSA.
  


• Thank you for the email follow-up (which I was not actually expecting).
  


• Thank you very much for your very prompt and efficient response to my inquiry. Even though you didn't find the item my wife lost, you did everything possible to help in locating our lost piece of jewelry. Having served as a Homeland Security Officer myself since the inception of the department, it pleased me greatly to see someone with such ethical conduct and efficient customer service protecting our nation and serving our citizens. Your treatment and legitimate concern to my issue was outstanding, and you are a pleasure to deal with.
  


• Thank you for your quick response and appreciate all that your agency is doing. PS - but does this mean that when I travel thru MGM next month I will be now on the terrorist list and find myself in a spread eagle stance before I can board! Again all kidding aside - thank you and TSA is doing a great job!
  

In an effort to try not to appear that I'm sugar coating everything, I'll note that everybody is not always happy with the response they get, but one thing is consistent, they are almost always happy they at least got a response. Almost...

Blogger Bob


TSA Blog Team

The Quadrennial Homeland Security Review and You

So what is the Quadrennial Homeland Security Review (QHSR) and why should you care? To be brief, the QHSR is a congressionally mandated review of the nation’s homeland security policies and priorities that will guide homeland security for the next four years. Some of the discussion will be web-based and we invite you to participate.

This is a major collaborative effort involving a huge host of stakeholders.

Internal agencies and external partners including federal agencies, state, local and tribal governments, first responders, business leaders, academics, policy experts and the concerned public will be engaged. That’s where you come in! This is another way your voice can be heard and you can help shape the department’s policies and priorities over the next four years.

There will be three web based dialogues involving the following topics between August and October of 2009:

Counterterrorism and Domestic Security Management

Securing Our Borders

Smart and Tough Enforcement of Immigration Laws

Preparing for, Responding to, and Recovering from Disasters

Homeland Security National Risk Assessment

Homeland Security Planning and Capabilities

For all you need to know about the QHSR including a video message from Secretary Napolitano, you can go to the QHSR Homeland Security Dialogue page.

You can also follow QHSR on Twitter: @qhsrdialogue

Mark your calendars for

August 3rd–9th

August 31st–September 6th

September 28th–October 4th

Blogger Bob

TSA Blog Team

Can I Take my Hand Grenade on the Plane?

Just as with my fireworks post, I'm about to state the obvious again. Hand grenades are not allowed on a plane.

Obvious: Grenades (smoke, stun, sting, concussion, percussion, incendiary, etc) are not permitted on planes.

Not So Obvious: Realistic replicas of grenades (belt buckles, lighters, paperweights, inert training grenades, and other gadgets) are not allowed on planes.

On a regular basis, checkpoint lanes and checkpoints are closed because of novelty or inert grenades and grenade shaped items. When checkpoints are closed… Flights are delayed and missed causing the airline and passengers major frustration and a loss of money.

So why is it such a big deal if the grenades are inert or just a novelty item? Well, that’s why passengers usually don’t think twice about bringing these items. They know inert grenades or novelty grenade shaped items can’t cause any harm. However, we don’t know that. All we see on the x-ray is a realistic image of a grenade complete with pin and spoon and we have to go through the motions.

As a TSO back in 2002, I witnessed the checkpoint at Islip MacArthur Airport coming to a screeching halt because the image of a hand grenade popped up on the x-ray screen. It ended up being a metal lighter in the shape of a classic pineapple grenade with the spoon, pin and all. Even though it was a small lighter that would fit in the palm of your hand, it appeared as a larger than life grenade on the screen.

Grenade shaped belt buckles, lighters, paperweights, inert training grenades, and other gadgets can all look like the real deal on the x-ray screen. Please leave them at home or mail them to your destination.

Blogger Bob

TSA Blog Team

TSA Wants You! Send Us Your Top 5 Questions

We want you! That’s right, we want your input. I know, I know, there are thousands of comments within this blog overflowing with input you’ve given us, and I have already sent in my top 5 based on feedback I've read from the blog.

What do we want? TSA wants to better communicate the “Why’s” behind security to the traveling public, and to do so, we need your expertise. We want you to send us the top 5 questions you have about TSA’s security procedures. What “Why” questions would you like to see addressed?

Your responses will be reviewed and the most common questions will help us generate signage and other materials that address the concerns that flying public has.

This is a huge collaborative project that not only includes you, but the TSA workforce as well. The results should be interesting.

Please provide responses by 5 p.m. EDT Monday, July 27, 2009 to OPAfeedback@dhs.gov This is not a blog project, I'm just providing a virtual megaphone, so please make sure to submit your feedback to the provided e-mail address. By all means, you can post your top 5 here, but make sure you send them to OPAfeedback@dhs.gov

Thanks!

Blogger Bob

TSA Blog Team

TSA Blog Podcast Interview With Airplane Geeks

I joined Max Flight, Dan and Rob from Airplane Geeks for a podcast interview about the TSA Blog.

Also, spread around the podcast like mustard on a fine bologna sandwich, you’ll find another interview, good music, and some aviation related news.

By all means, listen to the entire entertaining podcast, but my interview starts at 34:25 and 1:21:10 where I am quite deservedly blown up.

Listen to Episode 57 of the Airplane Geeks Podcast by clicking here.

Blogger Bob

TSA Blog Team

Blog Post Archives

The archive index on our page isn't the most user friendly, so I've added all of the posts here (sorted newest to oldest) and will continue to update the list as new posts go live. I'll also add an "Blog Post Archives" hyperlink to the side bar. ~ Blogger Bob

11/20/2009 Gobble, Gobble: TSA Helpful Holiday Travel Tips View
11/16/2009 Holiday Travel Refresher: What if I Lose or Forget My ID? View
11/11/2009 Veterans Day: Thank You View
11/10/2009 TSA Stops Medical Supplies for Cape Verde? View
11/7/2009 Response to: “Oops: Backscatter X-ray machines tear apart DNA" View
11/03/2009 Response to "TSA Takes Big Gulp over Britney" View
10/23/2009 Response to "Bag Check" Cartoon View
10/22/2009 Response to "My Daughter, the Terrorist View
10/21/2009 Why We Screen Wheelchairs Part II View
10/16/2009 Response to "TSA Agents Took My Son" View
10/14/2009 Grenades: A Refresher Course on Checkpoint Etiquette View
10/7/2009 Dakota to Chicago Via Virginia View
10/6/2009 TSA to Receive $355 Million for Airport Security Projects View
10/2/2009 Did Newark’s Mayor Really Add Conan O’Brien to the No Fly List? View
9/30/2009 Law Enforcement Officers Flying Armed View
9/25/2009 Combining Security & Convenience: A Balancing Act View
9/25/2009 Quadrennial Homeland Security Review Phase III View
9/22/2009 TSA Paperless Boarding Pass at 4 More Airports View
9/21/2009 What happens to your prohibited items? View
9/18/09 Paperless Boarding Pass Now at 30 Airports View
9/11/2009 Remembering 9-11 View
9/10/2009 TSA Blog: 1,000,000 Hits! View
9/8/2009 New Procedures for Traveling with Powders View
9/2/2009 Traveling in the Key of Security: Musical Instruments & TSA View
8/27/2009 Quadrennial Homeland Security Review Phase II View
8/18/2009 Imaging Technolgy: The Bigger Picture View
8/12/2009 Secure Flight Q&A II View
8/10/2009 ExpressJet Incident in Rochester View
8/5/2009 New Imaging Technology at Cleveland Hopkins Airport View
8/3/2009 Got Feedback: Happy Birthday View
7/31/2009 The Quadrennial Homeland Security Review and You View
7/29/2009 Can I Take my Hand Grenade on the Plane? View
7/24/2009 TSA Wants You! Send Us Your Top 5 Questions View
7/24/2009 TSA Blog Podcast With Airplane Geeks View
7/15/2009 Secure Flight Update View
7/14/2009 TSA Bomb Appraisal Officer View
7/2/2009 Can I Take My Fireworks on a Plane? View
7/1/2009 You're Fired! But not yet... View
7/1/2009 Clear: What Gives? View
6/22/2009 St. Louis Incident Update View
6/18/2009 TSA Paperless Boarding Pass Pilot Expanding View
6/10/2009 Camping, Hunting & Fishing Gear On a Plane View
6/5/2009 Is TSA Really Taking Fingerprints of Passengers??? View
6/2/2009 Secure Flight Q & A View
5/22/2009 Millimeter Wave Whole Body Imager Photos View
5/21/2009 Explosive Trace Detection View
5/19/2009 Will Children be Screened by Whole Body Imagers? View
5/18/2009 CNN Article: Airport security bares all, or does it? View
5/15/2009 What's in a Name? View
5/14/2009 Shoes on the X-ray belt, or in a bin??? View
5/9/2009 TSA Urban Legends View
5/1/2009 What Does A Terrorist Look Like? View
4/29/2009 BWI Checkpoint Rollout Anniversary (And More...) View
4/27/2009 Dishing the Dirt View
4/23/2009 See SPO. See SPO Screen. Screen, SPO, Screen! View
4/21/2009 Missing Crematory Remains View
4/15/2009 TWIC Casts a Security Net Over Ports View
4/14/2009 Traveling With Large Amounts of Cash View
4/10/2009 What to Know Before You Go View
4/9/2009 Two Scabies Cases Reported at Boston Logan International View
4/8/2009 Welcome New Blog Team Members View
4/7/2009 TSA Customer Support Manager View
4/3/2009 Incident at St. Louis International Airport View
3/31/2009 Can I Take Photos at the Checkpoint and Airport? View
3/27/2009 Blogger Paul's Visit to the TSIF View
3/25/2009 Traveling With Homemade Gadgets View
3/20/2009 Gate Screening View
3/17/2009 Traveling 101 for Diabetics View
3/12/2009 An Interview with Blogger Bob View
3/10/2009 Smooth... View
3/5/2009 A Day In The Life Of: Transportation Security Inspector View
3/2/2009 Frozen Monkey Heads & Other Fun Stuff View
2/25/2009 3 oz or 3.4 oz? What gives??? View
2/20/2009 Pilot Program Tests Millimeter Wave View
2/18/2009 Why We Do What We Do: Shift Briefs View
2/9/2009 Why We Do What We Do: Screening People in Wheelchairs View
1/30/2009 Welcoming the New Secretary View
1/22/2009 Vlogging With Blogger Bob View
1/19/2009 Administrator Kip Hawley's Final TSA Blog Post View
1/14/2009 The Ad Council: A Final Post From Ellen Howe View
1/9/2009 Comment Policy Refresher View
1/8/2009 TSA’s Work Abroad View
1/6/2009 Formalde-hype View
12/31/2008 Ring in the New Year, Not the Metal Detector View
12/22/2008 TSA on 60 Minutes View
12/19/2008 TSA Outside of the Airport View
12/16/2008 Artful Concealment? View
12/9/2008 In-Line Baggage Screening View
12/3/2008 On the Other Side of the Line View
11/28/2008 Thanksgiving Holiday Airport Traffic Decreased Nationwide View
11/26/2008 Just Back from BWI - A Thanksgiving Checkpoint Report View
11/26/2008 Easy as Pie View
11/25/2008 Blogger Roundtable at TSA HQ View
11/24/2008 Thanksgiving Travel Projected to Decrease this Year View
11/19/2008 Why? View
11/13/2008 FAMS Director Comments on USA Today Story View
11/10/2008 Family/Special Needs Lanes Coming to All Airports View
11/5/2008 Paperless Boarding Pass Testimonial View
11/4/2008 Blogger Paul's Intro View
10/24/2008 The Path Forward on Liquids View
10/21/2008 TSA’s Take on the Atlantic Article View
10/14/2008 From Obscurity to Oprah View
10/8/2008 Zero Tolerance View
10/7/2008 Message In a Carry-On View
10/3/2008 Technology Aims to Address Existing Liquid Threat View
10/1/2008 Pilots for Pilots View
9/23/2008 Black Diamond Update View
9/16/2008 Bar-Coded Boarding Passes View
9/11/2008 Seven Years Later View
9/8/2008 An Update on Checkpoint Friendly Laptop Bags View
9/5/2008 More on Passive Millimeter Wave Technology View
8/28/2008 New Security Technologies Make Airport Debut View
8/20/2008 Information on the Chicago Aircraft Inspections View
8/20/2008 Covert Testing Results Critical to Security View
8/15/2008 Checkpoint Friendly Bag View
8/13/2008 You won’t be put on a TSA “List” if you forget Your ID View
8/11/2008 Furthering the Dialogue on IDs View
8/6/2008 Encryption Is the Issue In Case of Missing Laptop View
8/4/2008 Answers to Your Top 10 Questions View
8/1/2008 "Got Feedback?" View
7/30/2008 Leave your shoes on? View
7/23/2008 Pay For Performance; Good For Security View
7/18/2008 Calling All Lurkers View
7/14/2008 Myth Buster: Watch List One Million People Strong View
7/11/2008 $30,000.00 Watch Returned to Passenger View
7/10/2008 Shocking, but False View
7/7/2008 The evolution of the Bag: Going "Checkpoint Friendly" View
7/3/2008 Yet Another ID Post...With Some Answers to Your Questions View
7/2/2008 ID Q&A View
6/27/2008 ID Update and Word on the Blog View
6/23/2008 New ID Requirements: The First 48 View
6/20/2008 New ID Requirements Begin Tomorrow View
6/16/2008 The Evolution Continues View
6/13/2008 Why Did the Chicken Cross the Road? View
6/11/2008 Why is ID Important for Security? View
6/5/2008 A Day in the Life of Checkpoint Evolution at BWI View
6/3/2008 Is this really a better checkpoint? View
5/30/2008 Why there are so many different lines? View
5/27/2008 Which is it: Millimeter Wave or Backscatter? View
5/23/2008 Friday Afternoon Cartoons View
5/19/2008 The Science Behind 3-1-1 View
5/16/2008 UK Liquid Explosives Trial View
5/12/2008 Checkpoint Lines - What Do You Think? View
5/9/2008 You asked for it...You got it, Millimeter Wave images... View
5/7/2008 What’s the Best Way to Screen Airport Employees? View
5/5/2008 So What Exactly Happens To All Of That Stuff? View
5/2/2008 Duty Free Debunked View
5/2/2008 TSO Gun Incident View
4/28/2008 Checkpoint Evolution Up and Running at BWI View
4/25/2008 The TSA Puppy Program View
4/24/2008 Safety & Privacy Concerns Regarding the Millimeter Wave View
4/17/2008 Catch a Wave and Avoid a Pat Down View
4/15/2008 First Significant Deployment of Aviation Security View
4/11/2008 Passenger Feedback Used in Checkpoint Evolution View
4/3/2008 Checkpoint Evolution: Passenger Engagement View
4/1/2008 Behavior Detection Officers Lead to Arrest in Orlando View
3/30/2008 Checkpoint Changes Coming View
3/28/2008 TSA and Piercings View
3/25/2008 Rumor Alert- Shortage Of Federal Air Marshals? View
3/24/2008 Layers of Security View
3/20/2008 Update: Bob Screens the Apple MacBook Air View
3/18/2008 Diamonds Are a Passenger’s Best Friend (Diamond Lanes) View
3/17/2008 How We Do What We Do: Baggage Screening View
3/16/2008 Rumor Alert: Conflict of Interest at TSA? View
3/14/2008 Some of the Hardest Working Dogs in the Nation View
3/11/2008 Apple MacBook Airs are Cleared for Takeoff View
3/4/2008 How Intelligence Drives Operations at TSA View
3/4/2008 When Security Officers Find Illegal Items at the Checkpoint View
2/29/2008 The Truth Behind the Title: Behavior Detection Officer View
2/28/2008 Alien Flight School Program: "9/11 Redux?" View
2/27/2008 Welcome to the Delete-O-Meter View
2/25/2008 Zip Lane View
2/23/2008 Saturday Morning Strange But True... View
2/21/2008 And Now, a Word from Our Lawyers… View
2/20/2008 Update on Black Diamond Pilot in Salt Lake City - ... View
2/16/2008 What is Your Lane? Go at Your Own Pace in Salt Lake View
2/15/2008 The TSA, Our Officers, The Public and Theft View
2/13/2008 What It Takes to be a Transportation Security Officer View
2/11/2008 Additional Screening for People with Hip Replacements View
2/10/2008 A Few Thoughts on Consistency and Where We're Going View
2/8/2008 RUMOR ALERT! LAPTOPS View
2/8/2008 Why We Screen Veterans and Active Members of the Military View
2/6/2008 HOORAY BLOGGERS! View
2/4/2008 More on the Liquid Rules: Why We Do the Things We Do View
2/1/2008 Questions We Hear Everyday View
1/31/2008 Wow! What a Response View
1/31/2008 Lighters, Nail Clippers and Lithium Batteries View
1/31/2008 Shoes View
1/30/2008 Welcome View

Miscelanious Posts
Aviation News of the Weird View
Comment Policy View
Gripes & Grins, Part 1 View
Gripes & Grins, Part 2 View
Gripes & Grins, Part 3 View
Gripes & Grins, Part 4 View
Inconsistencies, Part 1 View
Inconsistencies, Part 2 View
Liquids, Part 1 View
Liquids, Part 2 View
Meet Our Bloggers View
TSA Blog E-Mail Address View

Note: Got Feedback in its pilot form was disabled when the program went live. We disabled comments on the old Got Feedback posts, but kept the contents available to be viewed.

Got Feedback? View
Got Feedback: Logan Airport View
Got Feedback: Dallas / Fort Worth View
Got Feedback: Los Angeles View
Got Feedback: Salt Lake City View
Got Feedback: Dallas-Love Field View
Got Feedback: Reagan National Airport View
Got Feedback?: Bradley View
Got Feedback?: JFK View

Secure Flight Update

Read Transcript (txt, 1Kb)

On August 15th, the second phase of Secure Flight will roll out. What does that mean?

It just means that in addition to making sure the name on your government ID matches your reservation, domestic airlines will also start asking for your birth date and gender. I should also point out that Secure Flight will be phased in over the next few months, so you may or may not even be asked for this information the next time you travel. The program will not be fully in place until 2010.

The Secure Flight program is a "behind the scenes" security feature that is intended to:

• Identify known and suspected terrorists;
• Match individuals against government terrorist watch lists keeping travel safe.
• Facilitate passenger air travel; and
• Protect individuals' privacy.

The biggest perk to passengers is that the program will greatly reduce the number of people who are misidentified as being on the watch list just because somebody else shares their name.

Follow the links below for a plethora of information on Secure Flight

• What’s In a Name Blog Post 5/15/2009
• Secure Flight Q&A Blog Post 6/2/2009
• Top 5 Secure Flight Questions Answered
• Frequently Asked Questions from travelers, aircraft operators, and travel agencies.

(From the questions we’ve read, it seems that passengers are concerned they’re going to get to the checkpoint and be told they can’t fly since the name on their boarding pass is not an exact match to the name on their government ID. No worries! Secure Flight does not affect the way you are screened. The name you give the airline while booking your travel is used to perform watch list matching before your boarding pass is even issued, so small differences on IDs and boarding passes should not impact travel.)

Thanks,

Blogger Bob
TSA Blog Team

What In the Heck Does That Person Do: TSA Bomb Appraisal Officer (BAO)

BAO is an acronym that has been appearing more and more in TSA related news stories and blog posts. So what does BAO stand for?

a) Branch Artery Occlusion
b) Best Atomic Orbital
c) Best Available Option
d) Bomb Appraisal Officer

While “c” is the best available option, if you chose “d” you are correct. A Bomb Appraisal Officer is another TSA position that you may or may not have heard of. Some of you may have even been fortunate enough to meet a BAO after your bag triggered the suspicion of one of our officers.

What does a BAO do and what experience must one have to become a BAO? To answer these questions and more, Richard, a BAO at Cincinnati/Northern Kentucky International Airport, (CVG) stepped out of the shadows to shed some light on his critical position.

Blogger Bob: So what is a BAO? Tell our readers a little about the day in the life of a BAO.

BAO Richard: BAO is an acronym for Bomb Appraisal Officer. All BAOS serve three primary roles.
1. Workforce Training. This is where we are expected to focus the majority of our efforts. BAOs are charged with finding effective ways to share their expertise and years of real-world experience with the workforce. We build simulated explosive devices and run them through the screening process to show the workforce what the terrorists are doing and what they are capable of. This is challenging in that no two airports or groups of TSOs are exactly the same. It is incumbent on the BAOs to find effective way to do this, regardless of the challenges.

2. Conduct Advanced Alarm Resolution (AAR). When the conventional alarm resolution process has been exhausted and the alarm has not been resolved, the BAO is to be called. At his point, the BAO is responsible for resolving the alarm, with zero margin for error.

3. Serve as the TSA subject matter expert liaison for law enforcement and bomb squad partners. BAOs speak both TSA and bomb squad languages. This is important during a critical response event. In addition, it is not uncommon for law enforcement and bombs squads to request technical assistance and advice from BAOs for incidents at the airport as well as those unrelated to airport operations.

Blogger Bob: Tell our readers a little about your experience prior to the TSA.

BAO Richard: My personal experience came from 21 years in the US Army with 19 of those years as an Explosive Ordnance Disposal (EOD) Technician. I then spent 5 years as a contractor/instructor for the US Department of State Anti-Terrorism Assistance Program (ATAP) training and certifying Bomb Technicians for allied countries around the world. Essentially, I have been doing bomb disposal response or training for the last 29 years.

Blogger Bob: Do other Bomb Appraisal Officers share a similar background as yours? What kind of experience do you need to have under your belt to become a BAO?

BAO Richard: Typically all BAOs have a very similar background. We’re “Bomb Guys”. Either as a military EOD Technician or as an FBI certified Public Safety Hazardous Devices Technician. TSA has established as a minimum requirement that all BAO candidates have been a Certified Bomb Technician from either of these two programs and served a minimum of 3 years as a technician in a Bomb Disposal Unit. All BAOs are interviewed, tested and hired based upon their experience, background and understanding of the terrorist threat. Nationally, if you add it up and divide by our numbers you are looking at an average of 17.5 yrs experience, per BAO across the board. That is an incredible amount of expertise at TSA's fingertips.

Blogger Bob: Before BAOs, how did TSA handle situations with possible explosives? How have things changed since Bomb Appraisal Officers came on board?

BAO Richard: In the old days (2 years ago) the only safe procedure was for the TSOs to contact the local Law Enforcement Officers (LEOs), evacuate the terminal and wait until a Bomb Squad arrived and cleared the item. These evacuations cost the aviation industry millions of dollars annually. More importantly, the increased security risks inherent in evacuations are significant. The presence of BAOs available to TSOs prevents unnecessary evacuations and minimizes disruptions in service and risks to all. Adding BAOs to the resolution process allows a Bomb Technician trained individual the opportunity to look at the item, look at the X-Rays and make a “more knowledgeable” determination of whether the item is dangerous and whether the terminal should be evacuated or not. Since implementation of the BAO Program, BAOs working with the TSOs have responded to and safely resolved thousands of alarms at their airports over the past two years.

Blogger Bob: Have you ever had any experiences at the TSA where you thought you had a bomb on your hands?

BAO Richard: Thinking I actually had a bomb? No, but when BAOs respond, we all approach with the understanding that if the TSO has called us for assistance, then we assume a viable threat until we determine it is not. Safety first, then a methodical process for checking and determining whether a hazard is there. Understand though that if we still cannot make a positive determination the item is not a bomb, then passengers are evacuated and the Bomb Squad is notified.

Blogger Bob: With all of the shared experience of Bomb Appraisal Officers, it makes sense that they train Transportation Security Officers and share their knowledge. Can you touch more on the training side of your job?

BAO Richard: Training TSOs IS the BAO mission. Here at CVG our BAOs are on the floor, providing training approximately 6 hours of their 8 hour day. Each day, each BAO is required to build a new training device and use that device to provide a “new learning point” to the TSOs, and we provide 24-hr a day support. Our goal is to keep TSOs current on the products, procedures and practices of the bad guys, so they can better identify it when it is presented to them. Currently ongoing as we speak every TSA employee at CVG is receiving a 6 hr block of classroom instruction and demonstration from the BAOs on explosives, IEDs and terrorist methodology.

Read Transcript (txt, 1Kb)

Blogger Bob: Do BAOs go through any training even if they have extensive prior experience?

BAO Richard: Absolutely, all new BAOs are required to complete a 3 Phase training certification program. Phase-I all BAOs are required to complete Basic Screener Training (CP and CB). Phase-II is the BAO Certification and Instructor Presentation Skills Course. Since all BAOs will be spending most of their time conducting training, IPS certification is required. Then in Phase-III each new BAO is required to complete a minimum 40hr OJT course with a Senior BAO at an airport with an established and successful BAO-TSA Training program. Once all 3 phases are completed they are certified as operational BAOs.

Blogger Bob: To many travelers who don’t understand the liquid threat, they feel that prohibiting items over 3.4 oz such as toothpaste and mouthwash is insane. The baggie baffles many a passenger. How would you defend the legitimacy of the 3-1-1 program if confronted by a curious passenger?

BAO Richard: The last two liquid explosives threats have originated in Europe and targeted U.S. flagged airlines. This type of threat is not new, but our enemies are persistent and totally committed. They learn from their mistakes and then make adjustments all the time to try and stay ahead of security. Explosives come in ever changing shapes and materials to include a caulk like explosive that looks and feels just like toothpaste or Sunscreen. If we added personal hygiene products such as toothpaste to the “must be sampled” list, the lines would back up forever. It is just simpler, easier, and more logical to restrict those things in the sizes already established to minimize the risks to passenger aircraft.

Blogger Bob: Do you have any frequently asked questions you’d like to answer?

BAO Richard: The most common question we get is based upon the word Appraisal in our title….. “So, what does a Bomb cost?” :) To TSA, it would cost a lot if it makes it on a plane, but seriously, All BAOs are trained and certified explosives security specialists and what we provide is an expert assessment of the item or material of concern based on the totality of circumstances. After doing so, we determine what the appropriate course of action should be. Our focus is, training every day, and safety all the time.

I have to add that the BAOs are not stand alone security assets. While much is made of BAO expertise, we rely on the expertise of the TSO workforce in order to do our job. We are all partners with a common goal and we add an additional expert resource to the TSA’s many layers of security.

Blogger Bob: What does the future hold for the BAO program?

BAO Richard: The success of the program has driven an increasing need from the Federal Security Directors for more BAOs. Originally authorized to hire approximately 300 BAOs, TSA is now looking to add additional BAOs to expand the program significantly. Expansion provides the opportunity to train more people and nobody loves to talk about their job more than a “Bomb Guy”.

Thanks to Rick for taking the time to answer my questions. He and the other BAOs in the field are an extremely critical part of TSA’s mission and we are fortunate to be able to learn from all of their combined experience.

Thanks,

Blogger Bob

TSA Blog Team

Can I Take My Fireworks on a Plane?

It’s almost the 4th of July! Certain things come to mind on the 4th. American flags, green lawns, BBQ, the smell of lighter fluid burning on charcoal, cold beverages, hot dogs, hamburgers, pies, and fireworks.

Fireworks... symbolic of our fight for independence from Great Britain, they are the one constant major staple in every town across America on the 4th of July. Some states allow fireworks, others don’t. Some enforce the ban, others are lenient. There is one constant though...

Fireworks are never allowed on a plane.

You can’t check them in your baggage and you can’t put them in a carry-on. Every year though, people all over the country try to fly with fireworks.

For all of you history buffs out there, here is a timeline of Independence Day milestones over the years:

1777 – Thirteen shots were fired, toasts were made and parades marched in Philadelphia.

1938 – Congress makes Independence Day a paid holiday for federal employees.

1978 –Young Blogger Bob burns his thumb while lighting a bottle rocket.

2009 –A traveler’s holiday is ruined because they packed fireworks in their luggage and end up missing the only flight to their destination.

Have a great holiday and stay away from the kid on your block that likes to point roman candles at people and pets. Don’t be the guy at 15 seconds into this ATF video, and beware of the sparkler or you could end up like this little girl.

Q: Can I take my fireworks on a plane?

A: No.

Blogger Bob

TSA Blog Team

You're Fired! But not yet...

When one of our employees ends up in hot water for a serious crime, the first thing we hear is “Why didn’t you can that employee on the spot?” Well, I went to our lawyers and asked that very same question and they fired me! (Joking) They graciously agreed to write a blog post. It kind of makes me feel bad about telling lawyer jokes at a party last night. (I’m kidding, I’m kidding…) Many thanks goes out to the TSA legal team for all they have done for our blog! ~ Blogger Bob

From our Lawyers:

Our Blog readers have asked why TSA simply does not fire an employee “on the spot” when the employee is arrested for a serious crime. Here is a general answer to that question.

Like other Federal employees, TSA employees who have completed a trial period (or probationary period, if applicable) are entitled to certain procedural safeguards and due process prior to removal from their government position.

The procedural safeguards for TSA non-trial period employees are set forth in TSA’s policy on addressing unacceptable performance and conduct. Prior to being removed, an employee is entitled to receive written notice of the agency’s proposal to terminate their employment, entitled to review any and all evidence relied upon, and the employee must be given an opportunity to respond to the alleged misconduct, orally and/or in writing. This is the “due process” referenced above.

TSA must have sufficient factual information to propose an employee’s removal. Arrests are usually based on off-duty misconduct, and TSA will not likely have sufficient information/evidence to immediately initiate a removal, even if the arrest is based on a serious violation of law. TSA officials work closely with Federal, state and/or local law enforcement officials to gather all of the information necessary to take appropriate action. Once the information/evidence is gathered, the proposal to remove is issued and the employee generally has seven days to respond to the proposed removal.

An indefinite suspension is also an option available to TSA management when an employee has been arrested, there is more than a mere suspicion or allegation of misconduct, and management believes prompt action is necessary. An employee who is indefinitely suspended is not in the work place and does not receive pay during the indefinite suspension. In the interim, TSA decides how to address the misconduct.

By placing an employee who has been arrested for a serious crime on indefinite suspension, TSA can protect the security of other TSA employees and the traveling public while taking the time to effectively investigate the misconduct and provide the affected employee with his/her job related procedural safeguards.

In certain cases involving Transportation Security Officers (TSOs), TSA has special authorities, which enable us to act more quickly when TSOs engage in serious misconduct. Specifically, when there is clear evidence that TSOs have engaged in conduct involving theft, illegal drugs or alcohol use on duty, managers may issue what we refer to as a “one step” removal notice, which immediately terminates their employment. Similarly, when the agency becomes aware of allegations of TSOs engaging in serious misconduct but needs to gather additional information, a “one step” indefinite suspension may be used. In these “one step” actions, the employee is provided the opportunity to respond before the “one step” removal or “one-step” indefinite suspension is effected. This opportunity to respond is known as the “pre-decisional” provision under TSA policy and comports with due process requirements. The “one-step” concept allows management to effect the action immediately after the pre-decisional requirement is completed, if appropriate.

In most cases, the agency spokespeople cannot disclose exactly what disciplinary action, if any, is taken against an employee. This is because specific information concerning employees, including any disciplinary action taken, is protected by the Privacy Act, which often constrains us from disclosing the information. Even if we cannot tell the public these details, rest assured that TSA takes such issues very seriously and will take appropriate action to address any misconduct.

This has been a word from our TSA Lawyers.

Clear: What Gives?

First off, for those of you who aren’t familiar, Clear was one of the three Registered Traveler programs that allowed you to move to the front of the line after paying them a fee and providing some info for ID purposes. It was money that many road warriors will willing to spend to save some time.

Last week, Clear announced they were ceasing operations.

Clear was not a TSA program, but many are looking to TSA for answers. Here are some of the questions that keep popping up:

Can I still use my Clear card as ID at a TSA checkpoint?

Clear cards are no longer accepted as a primary form of ID.Are there any other Registered Traveler programs in operation right now?Yes. Two service providers remain in operation at this time. FLO Corporation and Vigilant Solutions.

What’s going to happen to the customer data that Clear collected? Is it secure?

Questions about how the data is managed should be directed to Clear.

Will there be another company that takes over the program in airports?

Good question. This is a market-driven, private sector venture offered in partnership with airports and airlines. Another vender could potentially enter the field.

Will Clear members be able to transfer memberships to other service providers?

That decision is between CLEAR, the other service provider, and the card holder.

After TSA’s pilot ended in July 2008, all RT service providers were obligated to follow data security standards to continue offering service. Service providers’ use of data, however, is regulated under its own privacy policy and by its relationship with its customers and sponsoring airport or airline. The information provided to TSA during the pilot will be destroyed as shown in the schedule on our web page.

***Update. This post was edited on 7/2/09 at 1300 to reflect additional information that was provided after it went live. ***

St. Louis Incident Update

In April, I blogged about an incident in St. Louis where a passenger’s cash box was searched.

Since this is in the news again, I thought I would write a quick recap with some updates.

On March 29th, a metal box containing a large amount of coins and cash was flagged for additional screening. Any large amount of metallic objects in one place (loose change or rolls of coins) appear as opaque images and are difficult and sometimes impossible to clear without being searched. I blogged about this type of search last October. If we can’t see through something on the x-ray, we have to take a closer look by opening the box/bag. Due to the contents, the passenger was taken to a private screening area which is customary when screening money or high dollar value items such as jewelry.

While it’s legal to travel with any amount of money you wish to carry when flying domestically, movements of large amounts of cash through the checkpoint may be investigated by law enforcement authorities if suspicious activity is suspected. As a general rule, passengers are required to cooperate with the screening process. Cooperation may involve answering questions about their property. A passenger who refuses to answer questions may be referred to appropriate authorities for further inquiry. When traveling internationally, a passenger must file a report with U.S. Customs when flying with amounts exceeding $10,000. (or its foreign equivalent)

A TSA employee and members of the St. Louis Airport Police Department can be heard on the audio recording. TSA holds its employees to the highest professional standards. The tone and language used by the TSA employee was inappropriate and proper disciplinary action was taken.

Blogger Bob

TSA Blog Team

TSA Paperless Boarding Pass Pilot Expanding

We’ve talked about this before, but the paperless boarding pass pilot program is picking up steam and I thought I’d give you an update.

It was just rolled out at the Cincinnati-Northern Kentucky International Airport. Check out the press conference with CVG Federal Security Director Paul Wisniewski and Delta Field Director Paul Baird, along with a brief demonstration.



The program rolled out in 2007 and is now operating at the following 20 airports:

Atlanta Hartsfield International (ATL), Austin-Bergstrom International (AUS), Boston Logan International (BOS), Chicago O-Hare International (ORD), Cincinnati/Northern Kentucky International (CVG),Cleveland Hopkins (CLE), Detroit Metropolitan Wayne County (DTW), George Bush Intercontinental Airport (IAH), Indianapolis International (IND), John Wayne, Orange County, CA (SNA), Las Vegas McCarren (LAS), Los Angeles International (LAX), Memphis (MEM), Minneapolis-St. Paul International (MSP), New York LaGuardia (LGA), Newark International (EWR), Ronald Reagan Washington National (DCA), Salt Lake City International (SLC), San Antonio International (SAT), Seattle-Tacoma International (SEA)

Alaska: SEA
American: ORD, SNA, LAX
Continental: IAH, DCA, EWR, BOS, AUS, SAT, CLE, LGA, LAS
Delta/Northwest: ATL, LAS, MEM, MSP, DET, SLC, CVG
Delta only: LGA
Northwest only: IND

So what do we mean by paperless? Are boarding passes being made out of plastic? Nope… Passengers will be able to receive their boarding passes on their cell phones or PDAs.

Why are we doing this? Well, it’s hip to be green, right? That’s kind of cool, but this has some other perks. First off, you don’t have to worry about that troublesome boarding pass any longer. Now the boarding pass is your phone. You’re far less likely to lose your phone than you are your tickets.

The paperless boarding pass will also prevent fraudulent paper boarding passes that could be created and printed from home.

The paperless boarding pass has a two dimensional state of the art tamper resistant super duper bar code as well as your name and flight information. Our Travel Document Checkers (TDCs) will scan your paperless boarding pass as seen in the video above.

I bet you’re wondering how the two dimensional state of the art tamper resistant super duper bar code works? I can’t just give something a title like that and not take the time to explain it, can I?

Unlike the usual one dimensional single line bar code you would normally see on a box of Cap'n Crunch, this bar code is two dimensional. The encrypted code contains passenger information as well as authentication information from the airline that can only be decoded by a TSA scanner. TSA is also working with the airlines to create the same type of bar code for those who choose to use paper boarding passes. How is it tamper resistant you might ask? Well, I guess you could manipulate the code if you really wanted to, but the scanner will detect any sign of tampering.

As long as youre phone/PDA can receive and open attachments and you’re flying out of one of the airports listed above on a participating airline on the second Tuesday of the month, you can take part in this pilot program. (OK, I was kidding about the second Tuesday of the month…)

Blogger Bob

TSA Blog Team

Camping, Hunting & Fishing Gear On a Plane

I received an e-mail from someone today asking about bear mace, and thought maybe I should write a blogpost for all of you summer campers, hunters and fishermen out there. (And in case you didn’t know, bear mace is more effective than a gun, as bullet wounds usually just make bears more aggressive)

Summer is here and people are heading for the sticks. (Via a jetliner) You either like to rough it like me and pack nothing but a loincloth and flint & steel, or you go to your local sporting goods store and max out your card on all the latest camping gear.

So listed here are some popular camping items with a quick note as to whether or not you can take them on a plane:

Animal repellants can go in your checked luggage if the volume is less than 4 ounces and its active ingredient is less than 2%. Bear Mace usually exceeds these limits.

Camp Stoves can go in either your carry-on or checked bag. Oh yeah, you do have to empty the fuel first. (It has happened)

Insect repellents that are sprayed on the skin are considered a personal use item and are permitted in carry-on (3-1-1 applies) and checked baggage.

Insecticides that are used to kill little creepy crawlies (Ant killers, cockroach killers, spider killers etc) are prohibited altogether."

Empty Gas Cylinders are allowed in checked or carry-on bags as long as the regulator valve is removed and we can see inside.

Flare Guns are allowed in your checked baggage, but they have to be stored and declared just like a regular firearm. The flares are a no go and have to be purchased at your destination.

TSA allows fishing poles, but if you’re taking them as a carry-on, you might want to give your airline a ringy-dingy and see if the pole exceeds their carry-on limits. Tackle is OK as a carry-on, but just be sure that you don’t have any knives or large deep sea fishing hooks. Also, tools can’t be larger than 7 inches.

Spear Guns. Umm…yeah Captain Nemo, these can’t go in the cabin, but you can check them in the belly of the plane.

Bow & Arrows. See Spear guns…

Guns & Ammo are allowed to be checked in the belly of the plane as long as you follow the proper procedures.

Safety Matches are allowed in your carry-on luggage one pack per passenger per FAA safety regulations. Strike anywhere matches (I love to light those from my boot heel) are not allowed at all.

Lighters were once banned, but are now permitted in your carry-on as of August, 2007. Torch lighters are still prohibited.

Hatchets and Survival Knives are permitted in your checked baggage, but not permitted in your carry-on.

If you’re planning on participating and camping out at a renaissance festival this summer, we ask that you kindly not carry your broadsword through the checkpoint. Suits of armor are also frowned upon. Did they have jets in the renaissance period?

I hope you have a great time this summer and feel free to use this blog, check out our Web page, or use the Got Feedback? program if you have any additional questions as to what you can or can’t take on a plane.

Blogger Bob

TSA Blog Team

***Update 6/11 @ 3:20 PM***

The original line that read “Bug Spray along with insecticides are not allowed in your checked or carry-on bags” has been edited to:

Insect repellents that are sprayed on the skin are considered a personal use item and are permitted in carry-on (3-1-1 applies) and checked baggage.

Insecticides that are used to kill little creepy crawlies (Ant killers, cockroach killers, spider killers etc) are prohibited altogether.

Blogger Bob

TSA Blog Team

Is TSA Really Taking Fingerprints of Passengers???

I’ve been seeing this around the blogosphere, so I thought I’d attempt to clear this up a little bit.

Is TSA Really Taking Fingerprints from Passengers??? Yes, but only at Atlanta checkpoints from non-US citizens leaving the country. Our sister component, U.S. Customs and Border Protection, is conducting the same tests in Detroit.

This is all part of the Department of Homeland Security’s US VISIT pilot program. Fingerprints (biometrics) are already collected from incoming non-US citizens applying for visas and also at ports of entry and are used to stop criminals and immigration violators. Exit prints will help identify when non-US citizens exit the country, how long they’ve been here, or if somebody has stayed in the states illegally.

TSA is assisting with this pilot program and fingerprints about 800 passengers at ATL daily.

The US VISIT pilot program will end in July. The Department of Homeland Security plans on launching the new exit procedures within the next year.

By the way, these are digital fingerprints, so you don’t have to worry about ending up with an accidental ink mustache or a trendy fingerprint patterned shirt or tie. For more information on US VISIT, you can read the press release , web page, or the privacy impact assessment.

Bob

TSA Blog Team

Secure Flight Q & A

Paul recently blogged about Secure Flight. Since then, the fine folks from the Secure Flight program have been monitoring the comments and have been kind enough to answer some of your questions.

So here goes…

Q: We’ve still never gotten a definitive answer on what law compels travelers to reveal all this personal information. ~ Adrian

A: The 9/11 Commission Report recommended that TSA take over watch list matching from the airlines. The Intelligence Reform and Terrorism Prevention Act (IRTPA) of 2004 codified this recommendation and requires DHS and TSA to assume pre-flight comparisons of airline passenger information to federal government watch lists. TSA is implementing the Secure Flight program to meet this Congressional mandate. The Secure Flight Final Rule provides the regulatory authority for the implementation of the Secure Flight program.

Q: Also, how else will this information be used? Will the airlines be allowed (or compelled) to keep all of this personal information about us? Will the TSA or other government agency be building a database of the times we fly? ~ Adrian

A: TSA collects as little personal information as possible to conduct effective watch list matching. Also, personal data is collected, used, distributed, stored, and disposed of in accordance with stringent guidelines and all applicable privacy laws and regulations. Secure Flight has published an updated Privacy Impact Assessment (PIA) in conjunction with the Final Rule and System of Records Notice (SORN) published in the Federal Register, August 23, 2007 provide detailed information about the program’s privacy approach. TSA does not collect or use commercial data to conduct Secure Flight watch list matching. Data elements collected under Secure Flight will only be retained for seven days if the traveler is not a match to the No Fly or Selectee lists. For these travelers, all data will be purged from TSA systems after seven days. For travelers who are identified as a potential match, but later determined to not be an exact match to the watch list, data will be retained for seven years. Data elements for individuals identified as an exact match to a No Fly or Selectee terrorist record will be retained for law enforcement purposes for 99 years by Secure Flight.

Q: When one is mistakenly added to the Selectee or No Fly lists, how do they get off? ~ Adrian

A: If you were able to obtain a boarding pass, your name is not on the No Fly list. Redress is an opportunity for passengers who believe they have been improperly or unfairly delayed or prohibited from boarding an aircraft to seek resolution and avoid future delays. The affected passengers often have the same or a similar name to someone on the watch list. The DHS Traveler Redress Inquiry Program (TRIP) provides a one-stop shop for passengers seeking redress. Secure Flight uses the results of the redress process in its watch list matching process to help prevent future delays for misidentified passengers.

Q: How do people who do not have a government-issued photo ID deal with these rules? Getting a government-issued photo ID typically requires a birth certificate. My great grandmother’s birth certificate was lost in a court house fire decades ago, and she never had a driver’s license or passport. ~ Adrian

A: Federal regulations require that passengers present a government-issued photo ID during the check-in and screening process. If a passenger doesn’t have a government-issued ID, it is recommend they take the necessary steps to obtain one. It just makes sense to take a couple of hours to get a Government ID to avoid delay at security checkpoints while TSA confirms their identity and ensures they do not pose a threat to security.

Q: It's funny that many ticketing websites don't allow you to use your full middle name, yet the state asks for you to do it. This is nothing but a pain and more security theater. Thanks for making sure the lines get longer at security. Will you be adding staff to deal with it? Or will you continue to have too few checkpoints open at most airports? You're worse than Target! Q: Did TSA check with travel and airline web sites to give them time to update their data fields before adopting this policy? My wife went to Orbitz today to change her profile name and Orbitz only has space for a middle initial. But both her driver's license and my passport list her full name. How are we supposed to handle things like this? My wife also checked with United.com and they don't even offer a spot for a middle initial. I expect this new TSA policy has been planned for years. If so, why didn't TSA give the airlines and travel agencies time to update their records? What in the world is the hurry?

A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the next few months. Passengers shouldn't be concerned if particular airlines or travel websites don't ask them to provide the additional information right away or if they’re not yet able to accept full name or other information required by Secure Flight; it should not impact their travel. Members of the travel industry will request this information as their capability to capture it is integrated into their individual systems. As for longer lines at airport security, Secure Flight will not impact the process at the security checkpoint in any way. At the security checkpoint, TSA strives to ensure you are who you say you are. TSA performs travel document checking to see that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists. The additional data elements that you may be asked to provide, such as date of birth and gender, serve to better differentiate you from individuals on the government watch list. Secure Flight will not impact the security checkpoint experience. While Secure Flight and travel document checking are both critical security functions, they serve different purposes at different points in the security process.

Q: My passport/passport card driver's license and credit cards differ in how they display my name (full middle name, middle initial, not indicator of middle name), so this may take some fiddling to make certain things match up for the TSA folks. One interesting thing none of those show is that actual CORRECT spelling of my name, because most US font sets do not include Slavic diacritic marks... ~ Tomáš

A: Passengers should ensure that the name used when making a reservation matches their government-issued ID used when traveling. Depending on which government ID you plan to use for a particular trip, you should provide your name as it appears on that ID for your travel. TSA has built some flexibility into the processes regarding passenger name accuracy. For the near future, small differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, should not cause a problem for you. Over time, you should strive to obtain consistency between the name on your ID and your travel information.

A big thanks goes out to the Secure Flight program office. By the way, check out the press release about the new Ad Council campaign aimed at raising awareness of Secure Flight.

Blogger Bob

TSA Blog Team

Millimeter Wave Whole Body Imager Photos

It’s tinfoil hat time. I’ll give you a couple of seconds to don your protective headwear and then I’ll begin.

[Intermission Music]

OK. Let’s go… It’s been brought to our attention that the photos we provide of the millimeter wave (MMW) whole body imager (WBI) are different than the ones that CNN used in their article earlier this week. Yes, you are correct. They are different. One photo is a stock image given to us by the vendor and the other is a screen shot taken from a CNN video. Two different photos of two different people…

-Here is what 60 minutes saw, filmed and aired last December. Notice the part at 00:53 where Leslie Stahl says “To be frank, I thought I was going to see something almost pornographic and it’s not.” The video clip also shows the actual image on the screen as the officer sees.
-Here is what CNN filmed.
-Here is what Salt Lake’s KSL TV filmed.
-Here are the stock photos that TSA uses on its web and blog pages.
-Here are the front and back images that CNN used in this week’s article.

Also, there is scuttlebutt that TSA is trying to be hush-hush about this technology. In addition to the links I provided above, here are all of the places we have talked about Whole Body Imaging here on the blog:

-The First Significant Deployment of Aviation Security Technology Since the 1970s
-Catch a Wave and Avoid a Pat Down
-Safety & Privacy Concerns Regarding the Millimeter Wave Whole Body Imager
-You asked for it...You got it, Millimeter Wave images.
-Pilot Program Tests Millimeter Wave for Primary Passenger Screening
-CNN Article: Airport security bares all, or does it?
-Will Children be Screened by Whole Body Imagers?

There you have it. (Remove hats now) Have a great holiday weekend.

Blogger Bob

EoS Blog Team

Will Children be Screened by Whole Body Imagers?

This question keeps popping up on our blog as well as other forums around the internet. Will children be screened by Whole Body Imagers (WBI)?

Yes and no.

Anybody can opt out of WBI screening. Adults, children, Klingons, etc… If you opt out of WBI screening, you will receive a patdown search in lieu of the WBI screening.

Children are allowed to be screened by the WBI if they’re able to stand motionless with their arms outstretched and feet shoulder width apart for 5 seconds. (If your child is like my 4 year old, they can’t stand still for a single second unless they’re watching that yellow sponge guy who shares my name)

Things to remember:

- Children do not have to be screened by the WBI. (Anybody can opt out)
- Parents carrying infants or children will not be screened by the WBI.
- Parents accompanying children may opt out of WBI screening to prevent separation of family.
- WBI screening is still in the pilot phase and has not been deployed at all checkpoints.
- Did I mention you can opt out?

Bob

EoS Blog Team

CNN Article: Airport security bares all, or does it?

CNN has an article in the travel section today on Whole Body Imaging (WBI). Follow the link to read the article along with the many interesting comments.

Airport security bares all, or does it?

Bob

EoS Blog Team

Shoes on the X-ray belt, or in a bin???

Starting this week, officers will be asking passengers to put their shoes directly on the X-ray belt instead of in a bin at the checkpoint.

This will help to declutter bins and give officers a better view of shoes coming through, as well as everything else. Our officers are seeing some pretty packed bins with shoes, electronics, wallets and other items, and when they can’t get a good look, a cluttered bin is more likely to get pulled aside for additional screening. Nobody likes that.

If you don’t hear the directions or put your shoes in the bin by accident, fear not - you won’t be sent back to the end of the line for a do-over.

Safe travels!

Lynn

EOS Blog Team

What Does A Terrorist Look Like?

We just received some valuable Intel today… We now know what terrorists look like. BOLOs are being sent internationally as we speak. Terrorists wear colorful oversized clothing and have round red noses. They’ve been known to paint smiles or frowns on their faces and often wear wigs and large honking shoes.

In all seriousness…At airports all over the country, day in and day out, Transportation Security Officers hear over and over: “Do I look like a terrorist? You should be spending your time looking for the real terrorists instead of wasting time on me.”

Which got me thinking - what exactly does a terrorist look like? There’s no manual showing you what terrorists look like. We could put a Magic 8 Ball at each checkpoint lane and shake it every time a passenger comes through asking “Is this person a terrorist?” Some of the answers would really prove troublesome:

*Reply hazy, try again.
*Concentrate and ask again.
*Better not tell you now.
*Cannot predict now.
*Ask again later.

If my Magic 8 Ball idea sounds silly, it is. I used that example, because it would be just as effective as taking somebody’s word who says “I’m not a terrorist.”

In a perfect world, TSO training would include a class on what a terrorist looks like. But the fact is, terrorists look like anybody else coming through the checkpoint. All races, sexes, ages, and sizes… They can be an evil genius or dumb as a rock.

You don’t have to be taller than the sign to be a terrorist. You get the point…

I can’t count how many times I’ve heard somebody say “I don’t pose a threat.” Intelligence has shown that western acting/looking terrorists are being recruited just for that reason.

What I’m trying to say is you know you’re not a terrorist, but we don’t…and we can’t take any chances and just take your word. This is another reason why our Behavior Detection Program is so important. We focus on behaviors to flush out the possible terrorists, not appearance.

Blogger Bob

EoS Blog Team

BWI Checkpoint Rollout Anniversary (And More...)

Did you know this is the 7th anniversary of TSA rolling out the first federalized airport checkpoint? It was at Baltimore Washington International Airport. (BWI)

It’s also the 1st anniversary of the day we launched Evolution at BWI. The nationwide re-training of our frontline officers is just about completed.

To celebrate these milestones in our short but rich history, I figured I’d post a few interesting TSA stories on the blog that I came across recently.

First off, check out this article from Rick Seaney, FareCompare.com CEO, on ABCNews.com: The TSA Nightmare: Airport Security. The headline is a bit misleading - it actually dispels a few common myths about our officers.

Secondly, while scanning the blogosphere as I do every morning, I came across a weekly column from a Transportation Security Officer in the Londonderry Online Hometown News called “Joe’s Two Cents.” His latest article describes a day where his checkpoint screened a group of Wounded Warriors. Check out his touching story: No Big Deal…

I just came across this one a few minutes ago on process improvement at TSA.

I hope you enjoy these links as much as I enjoyed my wife’s PB&J sandwiches she packed in my lunch today. Mmmm…

Blogger Bob

EoS Blog Team

Dishing the Dirt

I’ve been reading some statements around the web about a recent incident at Piedmont Triad Airport (PTI) in North Carolina involving dirt and fossils being mistaken for a possible bomb.

To the flying public, I fully understand that it has to seem ridiculous that dirt and fossils could be mistaken for a bomb. If I didn’t know anything about how x-ray images looked or what TSA was looking for, I’d probably be on the “you guys actually thought that was a bomb?” bandwagon.

I’m going to try to make this as simple as I can, saying what I am able to say.

1) Images of items on the x-ray monitor often look nothing like they normally do to the naked eye.

2)Dirt and fossils as well as many other normal day to day items can resemble what our officers are trained to look for on the x-ray monitor.

3) Bags often contain electronics and wires that overlap these items making them look even more suspicious.

As a former TSO I can think of a couple of times where by chance, everyday normal harmless items were laid out in a bag in such a way to look exactly like a textbook improvised explosive device. (IED)

In this particular case, a Bomb Appraisal Officer (BAO) was summoned and they eventually determined there was no threat. When you think there might be an explosive in a bag, you don’t just whip it out of the x-ray tunnel and dive into it. There are procedures that must be followed for the well-being of everybody involved. Of course, once the bag was opened, it was obvious what the items were and that they did not pose a threat.

I hope this clears things up a little bit in regards to items being mistaken for IEDs.

Thanks,

Blogger Bob

EoS Blog Team

Incident at St. Louis International Airport

At approximately 6:50 p.m. on March 29, 2009, a metal box alarmed the X-ray machine at Lambert-St. Louis International Airport, triggering the need for additional screening. Because the box contained a number of items including a large amount of cash, all of which needed to be removed to be properly screened, it was deemed more appropriate to continue the screening process in a private area. A Transportation Security Administration (TSA) employee and members of the St. Louis Airport Police Department can be heard on the audio recording. The tone and language used by the TSA employee was inappropriate. TSA holds its employees to the highest professional standards. TSA will continue to investigate this matter and take appropriate action.

Movements of large amounts of cash through the checkpoint may be investigated by law enforcement authorities if criminal activity is suspected. As a general rule, passengers are required to cooperate with the screening process. Cooperation may involve answering questions about their property, including why they are carrying a large sum of cash. A passenger who refuses to answer questions may be referred to appropriate authorities for further inquiry.


Bob

EoS Blog Team

Click here to view Comments 201 & above.

Message In a Carry-On

As some of you might have seen on other blogs, Evan Roth is an artist who is designing personalized messages you can send to TSA security officers. He laser cuts the letters out of a sheet of stainless steel. The sheet is designed to be placed inside of a passenger’s bag so they can send personal messages to the officer. Have to give the guy credit, he’s creative. Even we got a laugh out of it.
This may seem like a clever gag, but actually the joke is on whoever decides to use one of these plates. Based on the preliminary examples shown on Mr. Roth’s web page, the metal plate will get the passenger’s bag searched every time. And no, it’s not because of what the plate says, it’s because the metal plate acts as a shield and conceals items below it. If an officer can’t get a good look at what’s in the bag, it’s “bag check” time. Fair warning: there are detailed procedures on how to search this type of bag and it’s not one of our quicker searches.

Mr. Roth goes on to explain that you can get your message across with his creation while also obscuring the contents you don’t want the TSA to see. After rubbing my goatee for a second, it was clear to me as to why Evan is an “artist” and not in the security business. Here’s the problem - many folks who might think it’s funny to “talk back” to TSA won’t be too happy when they find themselves spending extra time in the security line. Here’s the reality of what could happen:

1) You could be cited for interfering with the screening process by deliberately causing a distraction.

2) If there is a prohibited item concealed underneath the plate, you will be cited for artful concealment of a prohibited item.

3) If the message on the plate could be interpreted as a threat, you could be responsible for the closing of a checkpoint, not to mention the inconvenience you’ve just caused your fellow travelers.

4) Whoever is in line behind you will now have to wait even longer to get through the screening process.

So before you put your order in, please be aware of what could happen.

By the way, I thought this one was pretty funny.

Pilots for Pilots

One of the requirements of the 9/11 Bill asked TSA to look at ways to enhance security by identifying airline flight deck crew members (pilots) and giving them a faster way to get through security.

TSA is now piloting a couple of ways to meet this requirement, which will get pilots to their planes a little faster without compromising security.

The Airline Pilots Association (ALPA) is currently testing a system called CrewPass at Baltimore Washington Thurgood Marshall International Airport (BWI), Pittsburgh International Airport (PIT) and Columbia Metropolitan Airport (CAE) in South Carolina. At these three airports, pilots using specified exit lanes approach the Transportation Security Officer at the podium and present their airline badge. The officer enters the pilot’s badge number into a device. The pilot’s face appears on the screen allowing the officer to ensure that both faces match up.

Concurrently, testing of another system is being done at BWI called Secure Screen. Developed with Southwest Airlines, this program is currently in use for participating Southwest Airline pilots only flying out of BWI. Similar to CrewPass, they arrive at a specified exit lane and approach the officer on duty. They present their pilot’s badge and at the same time enter a “clear key” - similar to a USB drive - into a reader. The reader displays the photo of the pilot and waits for the pilot to place their thumb or finger on the clear key. The system verifies that the biometric thumb print matches the fingerprint being placed on it. This system combines identification verification with a biometric component.


Commercial flight deck crew members are responsible for the safety of hundreds of passengers at any time and are trusted to operate million dollar aircraft on a daily basis. Allowing them to move more efficiently through the security process, while also being able to verify they are who they say they are, fits into our risk-based security approach.


Bob

EoS Blog Team

Seven Years Later

As many of us reflect on 9/11, I wanted to share the story about how I came to TSA and what it meant to wear the TSA uniform. In September 2001, I lived in Fairfield, Ohio and was living the rock and roll dream as a musician. My wife was working third shift. When I got out of bed on 9/11, my wife was still sound asleep.

I went through my normal morning routine, making coffee and reading the news on the internet. I pulled up CNN and read a developing story about a plane that had just hit the World Trade Center. The first thing I thought of was the B-25 Bomber Plane that hit the Empire State Building in 1945. I was sure it had to be a similar type of accident.

I turned on the television and saw the World Trade Center tower on fire with giant plumes of smoke pouring out. Nobody quite knew what to make of it, but it was all too apparent what was going on after the second plane hit the south tower. America was under attack.

As I watched the news, my wife slept peacefully. I couldn’t bring myself to wake her. The world she knew when she went to bed that night would never be the same again.

It was hard for me to believe that I was feeling the same things as I had more than ten years earlier when the first Gulf War ground effort began. In 1991, I wore the uniform of a soldier of the United States Army while serving in the Persian Gulf with the 3rd Armored Division.

Thinking back, I remember wishing I was still in the Army so I could do something. In my college political science class, we talked about terrorism coming to America. I knew this was just the beginning and we’d get hit again eventually. So when I read about the formation of TSA, I was intrigued. I jumped at the chance to serve my country again. I proudly wore a new uniform, this time the one of at Transportation Security Officer, and serving again on the frontline to prevent another attack. Many other former military folks joined TSA along with me - today 25 percent of our frontline officers are veterans. Others also jumped at the chance to serve their country. I actually met people that took a pay cut to come work for TSA because the mission and the job meant that much.

The uniforms we wore weren’t the greatest, but we were proud to wear them. They identified us as frontline officers serving in the war against terrorism. Today, at airports around the country, passengers will see the new TSA uniform. I think the blue shirts look better, but most importantly, they better represent the dedication and professionalism of our officers. They also represent the evolution of our agency. The training, experience and nature of an officer's work today are far different than the job of a pre-9/11 "screener."

The uniform and badge are part of a series of changes at TSA, both cultural and operational. Soon, every person on the frontline, both officers and managers, will undergo two full days of revolutionary new training that will continue to change the focus from looking for bad things to looking for bad people. Security isn't better when officers follow a static checklist mentality - it's better when officers use their experience, judgment and training to assess the whole situation and look for the people with intent to do harm - people who might use common, everyday items like drinks or remote control toys converted into IEDs. That's why looking at behavior and other anomalies are so important.

Thinking back to 9/11 and when I joined TSA, I remember how people often said hello and even shook our hands. For the traveling public, it's been seven years without an attack in the U.S., and to many, the rules are now burdensome and our checkpoints are a necessary evil. For officers, it's one day at a time, with some days when you find a gun, a knife, hollowed out shoes, or items in bags that look like plastic explosives or an IED. Things that make the hair on the back of your neck stand up, your heart stop, because it's a threat until you can prove it's not one. It happens far more than you think, so when an officer asks to get a better look at you or your bag, know that it's because they want to make sure everything's okay.

Today, at airports around the country, officers on duty at 8:46 a.m. participated in a moment of silence to mark 9/11. The new uniform also carries a reminder of 9/11. If you look closely at the patch on an officer's left shoulder, you’ll see nine stars and eleven stripes behind the eagle. If you look at the eagle’s wing, you will see the Twin Towers. We think about it all the time so passengers can get safely to their destination. Our personal creed is “not on my watch.”

Bob

EoS Blog Team

More on Passive Millimeter Wave Technology

Some folks are getting the wrong idea that the SPO-7 passive millimeter wave technology used at Denver and Minneapolis-St. Paul airports during the recent conventions is a mobile Millimeter Wave portal and can see through clothing. That’s not the case. These are two separate technologies that look for threats in different ways.

The Millimeter Wave portal - the booth you walk into at checkpoints in certain airports - penetrates garments and provides an image. The SPO-7, which uses passive millimeter wave technology to detect threats from a distance, produces an image, but it’s simply the type of image you would see on a video camera. Images are not stored.

The SPO-7 unit consists of two separate sensors and a monitoring location. By simultaneously comparing the illumination levels from two locations on an individual’s body, the SPO-7 detects potential threats such as suicide vests and other improvised explosive devices (IEDs) that are hidden under individuals’ clothing. On the screen, it produces a light, using a red-to-green scale, that suggests anomalies such as the presence of explosives. That's why the screen and the officer viewing the screen doesn't need to be in a remote location.

Security officers operating the SPO-7 will work closely with Behavior Detection Officers. The teams will be equipped with wireless headsets to communicate with each other about possible concerns. TSA also partners closely with local law enforcement who will respond if called.

Unlike the stationary (and large) millimeter wave portal, the SPO-7 is mobile and only requires a few hours of training for use. This comes in handy to provide an additional layer of security in specific areas, in both the aviation, mass transit and maritime environments.

In crowded public areas such as ferry terminals, mass transit stations and most recently, airports, the SPO-7 works without breaking passengers’ stride.

And lastly, to address safety and privacy concerns, the SPO-7 does not shoot X-rays or any other type of radiation at people. It merely measures energy that emanates from the human body. Signage is prominently displayed where the SPO-7 is used to notify the public. SPO-7 enables TSA to add an unpredictable security measure without adding inconvenience to passengers.

The SPO-7 pilots will continue at the Denver and Minneapolis-St. Paul airports for 60-90 days.

So, the two key things you should take away from this post are:

The SPO-7 cannot see through your clothing.

The SPO-7 does not project X-rays or any other types of radiation.

Here are some screen shots of what the operator sees:





Bob

TSA EoS Blog Team

Leave your shoes on?

Wouldn’t it be great to show up at a checkpoint and just when you were reaching down to untie your shoes, you heard an officer say “You can leave your shoes on.”

The TSA is well aware that the removal of shoes is not our most popular policy. In fact, it probably ranks up there with root canals and doing your taxes.

What you’ve seen up until now has been our officers enforcing an unpopular policy that is based on the unfortunate truth that intelligence tells us that terrorists are still very interested in hiding items in their shoes.


Today, the X-ray is simply the quickest, most effective way to ensure nothing is hidden inside. What you haven’t seen is all the hard work that’s been going on behind the scenes trying to find an alternative. Our experts and the private sector have been looking for ways to screen footwear while allowing passengers to keep their shoes on for quite some time.

Last year, TSA tested a shoe scanner from General Electric in Orlando. Today, we’re testing shoe scanning technology at Los Angeles International Airport (LAX) from L3 Communications. If all goes well, these tests could lead the way to quelling of one of our most unpopular policies.

LAX received two units from L3 Communications last week. Since this is a test to collect data, passengers will still need to remove their shoes prior to walking through the magnetometer. Hey, don’t kill the messenger. I’m just giving you a heads up! :)

DHS Science and Technology, a sister agency of TSA, is also testing this shoe scanner and will collaborate with us on their findings.

Programs like the shoe scanner, the checkpoint friendly laptop bag and diamond lanes are not only good for passenger convenience but they help to reduce the chaos and frustration at checkpoints. This is good for security because it allows more than 2,000 Behavior Detection Officers to better focus on passengers with harmful intent.

And yes, we are going to answer your top 10 questions. :)

Bob

EoS Blog Team

New ID Requirements Begin Tomorrow

If you're flying tomorrow, or anytime in the near future, you may want to make a note that tomorrow is the day the TSA enhances its ID requirements. There have been many misconceptions of the new requirements and I just wanted to attempt to clear things up a little bit.

We've all been there. You've got a million things to do before you fly. Pay bills, pack, get the kids ready, get your clothes from the dry cleaner, you name it. Whatever it is you have to do, it's inevitable that you'll forget at least one of them from time to time. (Hopefully not the kids) I usually forget my toothbrush.

What if you forget your ID? Is your vacation ruined? Are you going to miss your meeting? Are you going to miss the Elvis Costello show this weekend at the Glasgow Royal Concert Hall? Not at all… If you simply state you forgot your ID, we will work with you to verify your ID, you may undergo some additional screening and will be permitted to fly.

On the other hand, if you do not cooperate and state that you're not willing to show us your ID, you will not be permitted to fly.

You show your ID to test drive a car, view an apartment, buy a house, cash a check, buy cigarettes or alcohol, rent videos and so forth. The list could go on and in some of these circumstances; they hold onto your card or make a copy. We're just asking for a few moments of your time to ensure your name matches the name on your ticket.

Is this about control? No. It's about knowing who is getting on the plane. It's about shifting our focus towards people instead of items on a list. You know as well as we do that you can make a weapon out of anything. The naked human body of someone skilled in martial arts is far more dangerous than most people with a weapon. We know that and we're shifting towards that line of thought. It is going to be a huge change in our culture, but I and others firmly believe this is the proper evolution path for security.

If our goal is to keep bad people off of planes, and our law enforcement and intelligence partners have gone to the lengths of creating watch lists of known terrorists to keep them off said planes, we have to know for sure that each person who goes through matches the name on their boarding pass and is who they say they are. Most people are not a threat, but we know there are people out there that could pose a threat. Letting anyone go through who says "I don't want to show my ID" is not good security. It's not a poke in the eye to certain folks – it's about security for everyone and we view verifying identity as importantly as we view having passengers pass through metal detectors.

Make sure you also check out Christopher's blog post on IDs.

Bob
EoS Blog Team

Why is ID Important for Security?

Last week we announced on our Web site a plan to begin REQUIRING ID from travelers on June 21st. This plan includes enabling our officers to refuse entry into the area beyond the security checkpoint to anyone who does not cooperate with us to establish his or her identity. The exclusive reason to do this is to ensure people are who they say they are and are not gaming the system by using a boarding pass with a fake name; a well-known endeavor of professionals and college kids alike that could potentially circumvent the no-fly list.

Does that mean that if you lose your wallet in the cab on the way to the airport you’re going to have to walk home?

Absolutely not…this rule is solely focused on the passenger who simply will not provide ID or help us establish their identity.

So for the security experts in the crowd (and you know you’re out there) you might be asking yourself a few questions, like:

So if a terrorist shows up and says his dog ate his ID, you’ll just let him go?

The answer is a simple and clear NO. Under today’s rules, you show up, say you lost your ID, get a quick pat down, have your bag searched and you’re on your way. One enterprising fellow has even advocated it as a quicker way through security in the past.

Starting June 21, that person could be subjected to a range of options, including interviews with behavior detection officers and local and/or federal law enforcement, enhanced pat-downs or other options. By increasing our options, people with bad intentions don’t know what exactly to plan against, have to beat multiple layers at the checkpoint and need to be ready to face any number of obstacles to their plans.

Why would a terrorist show up and say he has no ID when he can just show a fake and breeze right through?

Ah hah, that’s where layers of security really come into play. TSA has deployed thousands of highly-trained document checkers to identify fake IDs. We’ve caught everything from Spring Breakers with terrible IDs to fraudulent passports. Our officers are very adept at finding fake documents and work closely with behavior detection officers on a daily basis. The old story of the airline contractor not even looking up at a person while checking IDs is long in the rear view mirror.

This is just an assault on my personal freedoms and security theater.

The only reason we’re doing this is to make sure people are who they say they are and not someone who is a known threat to aviation.

Also, our partners in the law enforcement and intelligence communities work tirelessly to identify potential threats to aircraft. Enhancing our ID requirements further enables TSA security officers to ensure that individuals are who they say they are when they enter the security checkpoint and not individuals who may pose a threat.

And for all the legal eagles out there, it is my constitutional right to fly without ID.

Under the law that created TSA, the Aviation and Transportation Security Act, the TSA administrator is responsible for overseeing aviation security (P.L. 107-71) and has the authority to establish security procedures at airports (49 C.F.R. § 1540.107). Passengers who fail to comply with security procedures may be prohibited from entering the secure area of airports to catch their flight (49 C.F.R. § 1540.105(a)(2). Additionally, in Gilmore v. Gonzalez, 435 F.3d 1125 (9th Cir. 2006) the Ninth Circuit Court of Appeals rejected the plaintiff’s constitutional challenges to a passenger identification policy.

This initiative is simply a way for us to better enforce the no-fly list and ensure the safety of the traveling public. No secret motives, no hidden agendas, just a security enhancement aimed at people trying to game the system.

For more information, go here.

Christopher

EOS Blog Team

Update: 6/14/08

Just a quick note… Our ticket checkers found a fraudulent ID at JFK. Just thought some of you might be interested.

At New York Kennedy Airport (JFK) on Thursday, June 12, a passenger was interviewed by police after attempting to enter into a security checkpoint with a fraudulent ID.

A TSA Travel Document Checker noticed a passenger trying to use a fraudulent New York driver’s license and notified the Port Authority Police Department who came and interviewed her. The Port Authority Police Department released the passenger after issuing a Summons to Appear.

Travel Document Checkers are TSA officers that are specially trained to detect fraudulent IDs and boarding passes to help keep our airports safe and secure.

Bob

EoS Blog Team

A Day in the Life of Checkpoint Evolution at BWI

Just like scientists strap cameras to wildebeests in the Serengeti, we have strapped a camera to a passenger. For the first time ever, you’ll be able to see exactly what a passenger sees as they walk through their brand new checkpoint at BWI. Watch as the passenger winds through the blue glow of the quiet jungle of machines. It’s like you’re actually there.



Listen to what passengers and Transportation Security Officers have to say about the new checkpoint.





Learn about the new passenger engagement training our Transportation Security Officers are receiving.



Read more about Checkpoint Evolution.

Thanks,

Bob
EoS Blog Team

Which is it: Millimeter Wave or Backscatter?

As TSA continues to deploy new technology, some people continue to be confused about whole body imagers. Millimeter wave, backscatter, privacy filters… it all adds up to a confused traveling public.

Since one of our readers asked about the difference between millimeter wave and backscatter images in a previous post and we’ve also seen other blogs get the two confused, we thought we’d put the correct information and images out there to clear up any misinformation. Both millimeter wave and backscatter fall under the classification of whole body imaging, which gives security officers a virtual image of a passenger that highlights potentially dangerous items.

Here’s the lowdown on the two technologies:

How millimeter wave works:

Beams of radio frequency (RF) energy in the millimeter wave spectrum are projected over the body’s surface at high speed from two antennas simultaneously as they rotate around the body.


The RF energy reflected back from the body or other objects on the body is used to construct a three-dimensional image.

The three-dimensional image of the body, with facial features blurred for privacy, is displayed on a remote monitor for analysis. The image is not saved – once it’s off the screen it’s gone forever.

This is the millimeter wave image a security officer sees:

A millimeter wave machine looks like this:

Here’s how Millimeter Wave imaging works (WMV, 3.4 MB).

Here’s how Millimeter Wave technology detects threats (WMV, 3.4 MB).

How backscatter works:

A narrow, low intensity X-ray beam is scanned over the body's surface at high speed.
The technology relies on the X-ray radiation that is reflected back from the body and other objects placed or carried on the body, where it is converted into a computer image, embedded with a modesty filter and displayed on a remote monitor.

Passengers will walk up to the backscatter unit, assisted by a transportation security officer and remain still for several seconds while the technology creates an image of the body.
Images will be deleted immediately once viewed and will never be stored, transmitted or printed (the passenger imaging units have zero storage capability).

This is the backscatter image the security officer sees:




This is a backscatter machine.

Click here to see a demonstration of backscatter (2Mb, wmv).

And while we’re at it:

Because we see it time and time again, we wanted to clear up another bit of misinformation. This is a raw backscatter image with NO privacy algorithm. This is NOT what security officers see – this image was used to show what the capabilities of the technology are.

You asked for it...You got it, Millimeter Wave images.

Here are the much requested, much anticipated, full body images of millimeter wave - both front and back, male and female just like so many of you asked for.

These were provided to TSA by the manufacturer of the technology, L-3. We asked L-3 to blur the facial features just like they are blurred when our officers see the images in Phoenix, Baltimore, LAX and JFK. These are exactly what officers see at airports today and will see in future deployments.

While we have said this many times, it bears repeating, TSA will not keep, store or transmit images. Once deleted, they are gone forever. For additional privacy, the officer viewing the image is in a separate room and will never see the passenger and the officer attending to the passenger will never see the image. The officers have 2-way radios to communicate with other in case a threat object is identified.I venture to say, Mikhail Baryshnikov may have exposed more in his ballet costume than these robotic images portray.

Why did we decide to put them up now? Because you've asked for it... Hopefully the editors of Reader's Digest will consider these for their next cover.

What do you think?

- Bob

05/10/08 6:10 p.m. Christopher said:

There have been a couple of incorrect assumptions made regarding the actual screening that I feel are important to clear up.

The actual scan itself takes about 2.5 seconds. That is the length of time a passenger should stand still in the machine (which is clear Plexiglas, allowing passengers to view their items as they come out of the x-ray used to inspect carry-on bags). The remaining time, between 15-45 seconds, is used by the officer at the remote viewing location to evaluate the image. During that time, the passenger can move around at will next to the machine while the officer attending the machine waits to hear via wireless comms that the image is free of any potential threats. This is an important point as ALL items must be removed from passenger's pockets prior to entering the millimeter wave machine because they will show up and must be removed to ensure they are not threat items.

A couple of bloggers have advocated for the officer viewing the image to be out in the public area. We specifically require the remote location to protect the privacy of passengers using the machine. We just don’t think it’s appropriate for other passengers, airport, airline employees or just anybody walking by to see the images, much less snap a photo with a camera phone or anything else and post that image to TMZ.com or who knows where. That’s also why officers are not allowed to bring anything, including phones, bags or other items into the remote viewing location.

While we’re still collecting acceptance stats, the early word is that a great majority (more than 85 percent) of passengers prefer using this machine in lieu of a pat-down, which contrary to one poster takes much longer than 5 seconds and requires physical contact.

Hope this information helps.

Christopher
EoS Blog Team

Safety & Privacy Concerns Regarding the Millimeter Wave Whole Body Imager

We've received many questions on the safety and privacy of the Millimeter Wave Whole Body Imager. As you can see from the chart above, the Millimeter Wave emits a smaller dose than simply walking outside on a sunny day.

I’ll quote a few noteworthy items from the Privacy Impact Assessment for TSA Whole Body Imaging. (PIA) I suggest you read the entire assessment for more information.

The Millimeter wave technology uses non-ionizing radio frequency energy in the millimeter wave spectrum to generate an image based on energy reflected from the body. The energy projected by the system is 100,000 times less than a cell phone transmission (.00000597 mW/cm2 for millimeter wave technology compared to 37.5 mW/cm2 for a cell phone)

The images created by whole body imaging technologies are not equivalent to photography and do not present sufficient details that the image could be used for personal identification.

While the equipment has the capability of collecting and storing an image, the image storage functions will be disabled by the manufacturer before the devices are placed in an airport and will not have the capability to be activated by operators.

The TSA is not the first organization to use Millimeter wave technology. It's currently used in various government locations across the United States, as well as international aviation and mass transit environments including:

Domestic locations Federal Court House (VA), Colorado Springs Court House (CO), Department of Corrections facility (PA), Los Angeles County Court House (CA), Cook County Court House (IL)

International airports U.K., Spain, Japan, Australia, Mexico, Thailand, Netherlands

The results in the first week of use at LAX and JFK speak for themselves.

LAX: 544 passengers were screened from 4/18 to 4/22 using Millimeter Wave technology. Only 18 passengers chose not to undergo the screening.

JFK: 1212 passengers were screened from 4/17 to 4/22 using Millimeter Wave technology. Only 33 passengers chose not to undergo the screening.

Bob

TSA EoS Blog Team

-----Update 5/25/2008-----7:00 PM EST-----

These are the signs that are displayed in front of the millimeter wave whole body imagers.

Bob

TSA EoS Blog Team

The First Significant Deployment of Aviation Security Technology Since the 1970s

If you weren’t watching C-SPAN today, you missed Kip's testimony before the Committee on Homeland Security's Subcommittee on Transportation and Infrastructure. The Congressional Hearing was centered on how the Transportation Security Administration will continue to enhance security for all modes of transportation.

Kip announced the purchase of 580 AT X-rays (in addition to the 250 we’ve already planned to deploy). While technology isn't the only answer, this is the first significant deployment of proven aviation security technology since the 1970s. This equipment is part of the Checkpoint Evolution and will greatly strengthen our Layers of Security while also streamlining the process for passengers making things a little faster.

The AT X-rays allow TSOs to view multiple views of the item in the X-ray which will reduce the amount of bag checks and allow the lines to move faster while improving the quality of security. The AT X-rays are upgradeable so they can evolve with any future threats. Once we deploy these 580 machines, nearly half of the lanes at our checkpoints will have this new technology.

Millimeter wave will allow our TSOs to view a noninvasive image of a passenger revealing any items that were not divested. These images are friendly enough to post in a preschool. Heck, it could even make the cover of Reader’s Digest and not offend anybody. Privacy and security go hand in hand, so the millimeter wave must pass muster with the public. It’s important to keep the public safe, but it’s equally important to protect the public’s privacy. The millimeter wave is currently in use at the Phoenix Sky Harbor Airport. More than 90 percent of passengers have elected to undergo screening with this technology instead of being subjected to a pat-down.

• Click here to read more about it on TSA.gov.

Bob
TSA EoS Blog Team

The Truth Behind the Title: Behavior Detection Officer

Ever get the feeling you’re being watched? Usually it’s just nerves or a good dose of electromagnetic energy, but if you’re traveling through a TSA checkpoint, chances are there are several sets of eyes on you. What are they looking at? Is your hair messed up? Looking flustered after problems at the ticket counter? Have toilet paper stuck to the bottom of your shoe? No. You’re being watched by Behavior Detection Officers, or BDOs in government acronym-speak.

The program was designed by Paul Ekman (PhD), a psychology professor at the University of California Medical School, San Francisco. He’s been studying behavioral analysis for the past 40 years and has taught the TSA, Customs and Border Protection, CIA, FBI and other federal agencies to watch for suspicious facial expressions of tension, fear or deception. He has even taught animators at Disney-Pixar to create convincing faces for film characters. After passing along his skills to US Customs, their “hit rate” for finding drugs during passenger searches rose to 22.5 percent from 4.2 percent in 1998.

Behavior analysis is based on the fear of being discovered. People who are trying to get away with something display signs of stress through involuntary physical and physiological behaviors. Whether someone’s trying to sneak through that excellent stone ground mustard they bought on vacation, a knife, or a bomb, behavior detection officers like me are trained to spot certain suspicious behaviors out of the crowd. Once we make our determination, we refer these passengers for additional screening or directly to law enforcement.

Just recently at the Cincinnati Northern Kentucky International Airport, (CVG) two of my fellow BDOs spotted behaviors on a passenger and conducted secondary screening. They were unaware at the time the individual was an undercover “passenger” involved in covert testing. The concealed item was an unassembled weapon in a carry-on bag. The BDOs caught this right away, and when the testing was over, it was revealed that the passenger also had plastic explosive simulants in the cups of her bra. This was an excellent catch, and proof the behavior detection program works. If this were the real thing, we would have caught it.

Between July 1, 2007 and February 7, 2008, 514 people were arrested after being referred for additional screening or directly to law enforcement officers by behavior detection officers. The arrests include unlawfully carrying concealed firearms or other weapons, possession of fraudulent documents, transporting undeclared currency, possessing illegal drugs, immigration law violations, and outstanding warrants.

Some will say that it shouldn’t be TSA’s job to look for drugs, or money - our job is airport security. But when we spot someone behaving suspiciously, we don’t know what they have; all we know is they’re behaving in a way that says they might pose a threat. In many cases, we find things that might have otherwise gotten through security (money, drugs) and that’s a good sign because it could just as easily been plastic or liquid explosives. The behaviors these drug and currency smugglers exhibit are the same behaviors we expect a terrorist to exhibit.

In the ABC interview below, former United Airlines ticketing agent Mike Tuohey discusses gut feelings he had about behaviors Mohamed Atta and Abdulaziz al-Omari were displaying on 9/11. BDOs are trained to recognize behaviors and likely would have subjected them to secondary screening and questioning.



At a time when almost anything can be made into a weapon, it’s important to focus on the people with intent to do harm, not just on the items they might use. For more information on the program, click here.

Bob
TSA Evolution Blog Team and Behavior Detection Officer

Why We Screen Veterans and Active Members of the Military

I’ve noticed many comments from concerned passengers as to why we screen soldiers and veterans at our checkpoints. Some folks find this shameful while others (including most soldiers and vets) realize it’s a necessity.

Let me preface this post by saying I have the utmost respect for our men and women in uniform. My Grandfather who I never met was a Combat Medic in an 82nd Airborne Glider Battalion during WWII. He lost his life during a practice rescue mission while serving in Alaska in 1949. I grew up hearing stories about his military career, which helped foster my fascination and respect for the military. My father was in the National Guard for 10 years. I was raised to respect soldiers and spent many a Sunday morning on the couch with Dad watching war documentaries and John Wayne movies. I eventually joined the Army myself and became a Nuclear, Biological and Chemical Decontamination Specialist with the 3rd Armored Division. I served in Desert Storm and spent 3 years in the Army before being honorably discharged and starting college. While in the Army, I met some of the best people I’ll ever meet. Hardworking, loyal, trustworthy, respectable… It is natural to see one of our soldiers in uniform and instantly put them up on a pedestal. We should… they deserve respect for their service to our country. They sacrifice much of their freedom to protect ours. However, let me caution you that simply because somebody wears a uniform, it does not warrant blind trust.

Did you know that we’ve had soldiers bring grenades with them to the airport? Chances are there was no ill intent, but a grenade on a plane is a grenade on a plane. It just shouldn’t be there. (Kind of like snakes on a plane) We’ve also caught passengers impersonating soldiers thinking they would be able to bypass the screening process. Go to any Army/Navy store in America and for less than $50 dollars you too can look just like an active duty soldier, sailor, airman or marine.

The fact that any soldier serves is honorable, but soldiers and veterans are just as capable of committing unspeakable acts as any other human being. In Kuwait in 2003, US Army Sgt. Hasan Akbar killed two 101st Airborne officers and wounded 14 when he lobbed two grenades into a command tent. John Allen Muhammad (The DC Beltway Sniper) was a Sergeant in the Army and served for 16 years. Timothy McVeigh and Terry Nichols (Oklahoma City Bombing) were both Army Veterans. My roommate of 2 years in the Army stole weapons from an armory and died in a shootout with police after killing two officers. My first year on the job with the TSA, a young man serving in the U.S. Air Force told me he was going to blow up the plane he was about to depart on. These are just a few examples of many. Would we need military prisons if all of our soldiers were the spotless squeaky-clean individuals we believe them to be?

The TSA gives Soldiers special accomodations , but just like any other passenger, if they alarm the walk through metal detector, or have something in their bag we need to look at, they will undergo secondary screening. We owe that to the safety of all passengers to resolve any alarm we receive. In fact, the same thing happens to a TSA employee when they are traveling. If they alarm, they get screened.

Lastly, I just want to touch on the amount of respect TSA employees have for our members of the Armed Forces both current and veterans. Many in our ranks are prior military. Some of us served for a couple of years and others retired with 20 plus years under their belts. Some during times of peace and others during war. I can’t count how many times I’ve seen a TSO stop to shake a service members hand and thank them for their service. Some of our employees even have family members and friends serving in Iraq or Afghanistan right now. At my airport and I’m sure many others, we have written letters and sent care packages to soldiers. In fact, some of us have adopted platoons and send items regularly. I’ve also screened many soldiers and veterans who have thanked me for screening them including a Battle of Bulge vet who limped due to frostbite from the war.

Read about the experience a Lead TSO had with a Medal of Honor Recipient this past summer.

Bob

Evolution Blog Team

Questions We Hear Everyday (Commenting Disabled)

Throughout the ages, there have been many unanswered questions that continue to baffle the human race. Who built Stonehenge? Is there life on other planets? Why does the TSA make me place my liquids in a clear sealable baggie?

Unfortunately, even the experts at the TSA were not able to solve all of the world's mysteries, but they were able to crack the code on a few.

For your viewing pleasure, we filmed some of our experts explaining a couple of TSA's most frequently asked questions from the flying public. We have others and will post those in the future but for today we have:

• Why do you screen the elderly and little children?
  (streaming .wmv)
• Why can't I bring certain liquids through the checkpoint? Why must they be in a bag?
  (streaming .wmv)
• Why do we scan Shoes? Why do we have to take them off?
  (streaming .wmv)

We know, we know, what about shoes? Well we're working on a video for this question and plan to update this post with that video this afternoon. In the meantime, check out our post on shoes in the link off to the right. We updated it this morning with a picture of a really funky pair of shoes we found on a guy flying from Alaska last year. We have also posted the x-ray image of a standard pair of shoes. We think it shows pretty clearly that we can actually tell if they've been altered.

You'll notice there's no mention of good old shoe bomber Richard Reid yet. That's because the current rule is not in place only because of one of the more famous residents of the Supermax in Kansas. No, it's all about intel and us knowing that terrorists are still interested in hiding explosives, detonators and other items we really don't want in the cabin of an airplane in their shoes.

Don't forget, we want your feedback but it has to be in the right place because we can't move comments around on this blog yet. Post shoe comments and questions in that link, post liquids issues and scientific research proving us wrong in the liquids page. For anyone interested in discussing screening the elderly and children, feel free to comment right here.

Finally, you'll be happy to know that Kip does not own shares in the plastic baggie business and he is fond of the elderly and small children. I'm also willing to bet you wouldn't even have to take your shoes off at his house. Enjoy...

Bob
Evolution Blog Team

Lighters, Nail Clippers and Lithium Batteries

Just wanted to jump in with a quick post based on some of the comments we’ve received so far about lighters, nail clippers and batteries. We just wanted to let you know that lighters and nail clippers are allowed through the checkpoint. Lighters were allowed starting in July 2007, (not including torch lighters) and nail clippers, as well as smaller scissors and tools, have been allowed through the checkpoint since December 2005. Unlike improvised explosives devices (IEDs), these items do not present a significant threat to an airplane.

Also, recent rules about spare lithium batteries in checked bags were enacted by the Federal Aviation Administration, not TSA. Click here (pdf) to see the FAA rules.

Liquids, Part 1 (Commenting Disabled)

Liquids cover 70% of the earth and they also make up a good percentage of our comments from the traveling public. Post all of your suggestions and concerns about liquids in this blog post. Refresh your knowledge of traveling with liquids.

So, how much damage could a liquid explosive cause? See for yourself from the Myth Busters page on TSA.gov:

» Click here to see our video (wmv, streaming).

Inconsistencies, Part 2 (Commenting Disabled)

Did you have to take your shoes off in Ohio but not Colorado? Post all of your thoughts about Inconsistencies on this blog post. (Click here for Part 1)

Meet Our Bloggers

Moderators/Bloggers

Blogger Bob
Hi, I'm Bob, and I started with the TSA in September 2002. I worked at the Cincinnati-Northern Kentucky International Airport (CVG) for 5 years and am currently residing at TSA headquarters. I started as a Transportation Security Officer (TSO), and have since been promoted to a Management Analyst with the Office of Strategic Communications and Public Affairs.

In my nearly 6 years with TSA, I've also worked as an Operations Watch Officer, Instructor, Training Coordinator, Behavior Detection Officer, and I served as the Vice Chairman on TSA's first National Advisory Council - a group representing TSA's frontline workforce in discussions with TSA leadership on security and workplace issues.

I live in Northern Virginia with my wife, two daughters, and a 100 pound German shepherd named Clarence.

Prior to the TSA I was a singer songwriter and traveled the world with my band. Songwriting is now one of my hobbies along with record collecting, ugly ties and photography. My favorite type of music is psychedelic garage rock music from the 1960s.

Lynn
I’m Lynn, and I joined TSA on September 11, 2006. It’s somewhat coincidental because on September 11, 2001, I was nine months pregnant, headed to work in DC and heard about the first plane hitting the WTC as I was driving past the Pentagon. By the time I got to my office, the Pentagon had been hit. The image of dazed people crossing the highway and the smoke pouring out of the Pentagon as I drove home is still fresh in my mind. After my son was born, I spent the next five years as a full-time mom and got hooked on blogging. I also honed my skills in traveling with small children.

At TSA, I manage information sharing efforts, work on Web 2.0 initiatives, collect data and stats, and provide incident management support. I’m an information junkie, participate regularly on various message boards and travel sites, and I’m a huge fan of the Darwin Awards and the DC City Paper’s News of the Weird, which makes me want to post regularly on the wacky things we see at TSA on a regular basis.

Nico
I'm Nico and I have been with the TSA since just about the beginning, January 3, 2002 to be exact, 35 days after Congress created the agency. I currently manage public affairs for the agency in the Pacific region which includes California, Arizona and Hawaii, though I have served as the primary media POC for as many as 16 states at one time or another.

I came to the TSA after serving 10 active years in the Navy and am now a Navy Reserve officer with over 17 years in uniform. My wife served in the Navy for 10 years, my brother continues to serve, another brother served and my kids can't wait to serve. A Navy family some would say.

On September 11, I was scheduled to attend a meeting in the Pentagon, in the same corridor where the plane hit, though I avoided the meeting because I was watching television coverage of the World Trade Center. On that day it became clear that the world my children would grow up in is a significantly different world than the one we knew. Securing our homeland is certainly a passion for me.

Commenters/Bloggers

West
Hi, my name is West, and I started with TSA in February of 2005. I work at GSO (Piedmont Triad International Airport in Greensboro, NC) and truly enjoy working at my airport. I was hired on as a Transportation Security Officer (TSO) and have since been promoted to Lead Transportation Security Officer (LTSO). I have worked as an On the Job Training (OJT) Monitor, and have been training new TSO’s since my first year with TSA.

I live in Greensboro, NC with my significantly better half Charlene, Jacob and Esau (the two cats that actually own the house), and Montana and Darwin (the dogs that are a pair of walking comedy reels).

Prior to working with the TSA, I put in 8 years with the US Army as a Military Police Officer. I also put in 8 years as a Silversmith Apprentice and am now a Journeyman Silversmith. My hobbies include sitting on a pier/boat with a fishing pole and being able to fix broken metal things.