USA Flag

Official website of the Department of Homeland Security

Scheduling Operations Officer

Security Careers

Duties and Responsibilities: The incumbent of this position assists with coordinating the day-to-day operational activities related to screening functions at an assigned airport. Schedules all screener operations activities. Responsible for the efficient implementation, performance, and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area.   Assists the Administrative Officer with questions regarding human resource issues such as hiring, training, and benefits.  Creates daily personnel schedules for all shifts and ensures sufficient coverage during operating hours.  Maintains personnel check-in/out sheets to ensure appropriate log-in.  Prepares, distributes, collects, and maintains all records, reports, files, paperwork and logs for supervisors.  Receives daily briefings from Duty Manager regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, incident reports, etc.  Performs quality assurance audits as directed.  Communicates information concerning personnel policy and procedures, safety hazards and equipment to Federal Security Director.  Performs semi-annual screening security risk assessments and stays abreast of local airport emergency plans (e.g., alarms, evacuations, etc.)

Key Skills

  • Skill in workforce planning and scheduling.
  • Ability to plan, organize, and coordinate work activities and set priorities to meet deadlines.
  • Knowledge of security screening or other related security processes.
  • Ability to communicate orally and in writing in a variety of situations with individuals of diverse groups at various levels.
Latest revision: 14 January 2013