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Secretary (Office Automation)

Security Careers

Duties and Responsibilities: The incumbent serves as secretary in a small-size airport environment for the Transportation Security Administration (TSA).  The incumbent performs a variety of secretarial and administrative functions to implement the office’s administrative programs, policies, and procedures.  Provide administrative support to the Administrative Officer in the areas of human resources, finance, and procurement.  Duties and responsibilities may also include:  ensures the manager is provided with background and the most current information on particular subjects by researching files and other documents for pertinent data before referring visitors; maintains the manager’s appointment calendar; handles incoming correspondence, information, and documents which flow through the office, ensuring timely handling of sensitive material; reads and reviews all outgoing correspondence, reports, and other material; makes travel arrangements; develops and maintains an effective filing system; coordinates and schedules meetings and conferences; receives, screens, and directs incoming phone calls, visits, and mail; maintains time and attendance reports; and responds to general inquiries.

Key Skills

  • Knowledge of the duties, priorities, commitments, policies, and program goals of the manager to perform routine assignments
  • Knowledge of administrative concepts and practices sufficient to enable incumbent to recommend changes in administrative policies, devise and install procedures and office practices.
  • Knowledge of a variety of office automation software such as data processing, calendars, and spreadsheets.
  • Ability to plan, develop, coordinate, communicate, orally and in writing.
Latest revision: 16 July 2014