TSA Receives Award for Worker’s Compensation Program
News & Happenings
TSA received the 2009 Theodore Roosevelt Workers’ Compensation and Disability Management Award for its National Nurse Case Management Program (NCM). Specialty Risk Services, LLC presents the award to government agencies and non-profit companies, for their work to reduce the cost of injuries to employees while on the job.
In 2005, TSA implemented the NCM to provide assistance and direction for early medical intervention for injured members of the TSA workforce, to help reduce the length of time employees are away from the work site.
The Office of Human Capital, Workers’ Compensation Program in collaboration with the NCM was able to reduce injuries by 74 percent. In addition there was a 63 percent decrease in lost production days per 100 employees. The average lost time decreased from 45 calendar days to 12 calendar days.
“Every day TSA employees secure our nation’s aviation infrastructure and the physical demands only make their work all the more challenging,” said Office of Human Capital Assistant Administrator Richard Whitford. “We are pleased to receive this award because it not only demonstrates the effectiveness of the process, but our commitment to ensuring the safety and health of our workforce.”
Early intervention is an important piece of TSA’s NCM. When an employee is injured, a contracted nurse contacts the employee within 24 hours of the injury to provide support and assistance. Through on-going contact, the nurse monitors the employee’s medical condition to ensure quality medical care to facilitate their medical progress and safe return to duty.
Within NCM, TSA also facilitates early intervention through a 24/7 Injury Reporting Hotline. Through the program, TSA works closely with injured employees, health service providers and airport staff to ensure a safe return to work.
