TSA Announces Key Enhancements To Contact Center Procedures
WASHINGTON – The Transportation Security Administration (TSA) today announced through a notice in the Federal Register that individuals who contact the TSA Contact Center (TCC) to report suspicious activity will now receive a tracking number as confirmation of their phone call or email—fulfilling a key requirement of the Implementing Recommendations of the 9/11 Commission Act of 2007 and providing improved follow-up tools for both TSA and the reporting individual.
