USA Flag

Official website of the Department of Homeland Security

Transportation Worker Identification Credential (TWIC®)

Security Programs

A vital security measure that will ensure individuals who pose a threat do not gain unescorted access to secure areas of the nation’s maritime transportation system.

Latest News!

1)  4/4/14: Important Notice for TWIC Applicants:  TSA is upgrading its technology to improve reliability, expand capabilities, and more effectively support TSA’s mission.   During the system upgrade, specific TWIC card services will be TEMPORARILY UNAVAILABLE:

  • Services for Card Transfers, Card Replacements and Extended Expiration Date (EED) TWIC will be unavailable from Tuesday, April 22nd through Sunday, May 4th, 2014: 

    • If you need to utilize these services and require your TWIC prior to or during this time period, please place your order on or before Monday, April 14th.

  • Card Pick-Up, Activation and Personal Identification Number (PIN) Resets will be unavailable from Saturday, April 26th through Sunday, May 4th, 2014:

    • If you have a card that is ready for pick up and activation or need to have a PIN reset, please consider visiting the designated Universal Enrollment Services (UES) enrollment center for activation by Friday, April 25th or after May 4th.


  • Please note that all enrollment sites for TWIC, HME and TSA Pre✓™ Application Program WILL BE OPEN and AVAILABLE for enrollment services and NOT impacted by the system upgrade.  All TWIC card services will become available beginning Monday, May 4th.
  • If you have any questions about the availability of card services, please contact the Universal Enrollment Services (UES) Call Center at 1-855-DHS-UES1 (855-347-8371) between 8am – 10pm Eastern, Monday through Friday.

2)   If you hold a TWIC that expires on or before December 31, 2014 and you are a U.S. citizen or U.S. national you will be able to replace your expiring TWIC with a 3-year Extended Expiration Date (EED) TWIC. To order an EED TWIC or a card replacement, you may contact the UES Call Center at 1-855-DHS-UES1 (1-855-347-8371) Monday through Friday from 8 AM - 10 PM Eastern.  Alternatively, click here to order your EED TWIC or card replacement online.

Transportation Workers

Employers,Unions, and Facility Owner/Operators

If you have questions regarding TWIC enforcement and policy guidance, please contact the USCG Help Desk at 1-877-MTSA-AID (1-877-687-2243; option #1) or at  Note: Owners/operators/FSOs/VSOs/CSOs are encouraged to seek guidance directly from their local Captain of the Port TWIC action officer.

Program Updates

hand holding magnifying glass

  • Click here for the latest TWIC Dashboard Report
  • Click here for an accessible version of the latest TWIC Dashboard Report
Latest revision: 17 April 2014