Visual Disabilities
Travelers with Disabilities and Medical Conditions
You may ask the Security Officer to...
- Explain the security process to you.
- Verbally communicate to you throughout each step of the screening process.
- Provide you with assistance by placing your items on the X-ray belt.
- Provide you with assistance by providing you with an arm, hand, or shoulder as you move through the process.
- Find someone to escort you through the security process.
- Let you know where the metal detector is located.
- Let you know when you will be going through the metal detector.
- Let you know when there are obstacles you need to avoid.
- Perform a physical inspection (in lieu of an X-ray inspection) of your white collapsible cane. This will allow you to guide yourself through the walk-through metal detector. Inspection of your white collapsible cane will be completed after you go through the walk-through metal detector. If your white cane cannot be cleared with by physical inspection, the Security Officer will notify you that the cane must be X-rayed.
- Perform a hand inspection of equipment (e.g., Braille note-takers) if you are concerned that the X-ray inspection may damage them.
- Reunite you with all of your carry-on items and assistive devices after the X-ray or physical inspection of the items is completed, including electronic equipment that has been specially adapted for your use.
- Verbally direct you toward your gate once the screening has been completed.
For information on dog guides, please see the "Service Animals" section.
Please refer to the links below to assist you as you make travel preparations:
