Persons with Medical Conditions and Special Situations
Persons with medical conditions or special situations should be aware that there's often no method for a screener to recognize your particular medical condition or special situation. You can, but are not required, to inform the screener if you have a medical condition or special situation, which requires extra care, sensitivity, or special treatment during the screening process.
If you are required to undergo a personal search, you can notify the screener that you are in pain due to a recent surgery or medical procedure (e.g. area where you just had surgery, have staples, sutures, reconstruction area, or newly implanted device) that will require greater care.
Notify the Security Officer when you have a special situation requiring sensitivity when a pat-down inspection is necessary. You may request a private area for this screening.
Security Officers should be sensitive to your condition by avoiding accidentally bumping or hitting the handwand against your body where a sensitive area is located. They should also use light pressure and contact when inspecting a sensitive area.
You can advise the Security Officer when you have a special situation such as accompanying loved one's remains, accompanying a terminally ill parent/family member, en route to a medical facility for an operation, medical procedure, or treatment. Screeners have been trained to offer their support and assist you during these difficult times.
