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Frequently Asked Questions

Claims Management Branch (CMB)

Where should I send my claim forms?

Claim forms can be downloaded in PDF format.

Please submit claim forms:

Once you submit the forms...

You should receive an acknowledgement letter from TSA within three weeks if you submit the claim by USPS (within 6 days if submitted by fax). This letter will include a TSA control number and instructions. Use this number to check the status of your claim online or for any other communications with the TSA Claims Management Branch.