Employee Stories

Alex Schnell photo

TSA canine training instructor awarded Bronze Star Medal for courage under fire in Afghanistan

September 23, 2020

The newest Training Instructor at the TSA Canine Training Center brings more than just a great resume to TSA.

Staff Sgt. Alex Schnell earned a Bronze Star medal with a “V” for Valor, for heroic achievement and courage under fire during a…

Angela Brooks photo

TSA Women in Aviation: Angela Brooks

September 23, 2020

Editor’s Note: This story features a leading woman in aviation and is in recognition of Girls in Aviation Day on September 26 sponsored by Women in Aviation International. Through this…

Karin Glasgow picture

TSA Women in Aviation: Karin Glasgow

September 22, 2020

Editor’s Note: This story features a leading woman in aviation and is in recognition of Girls in Aviation Day on September 26 sponsored by Women in Aviation International. Through this story on Karin…

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TSA Women in Aviation: Karen Hanlon

September 22, 2020

Editor’s Note: This story features a leading woman in aviation and is in recognition of Girls in Aviation Day on September 26 sponsored by Women in Aviation International. Through this…

Matthew Edds photo

Dayton TSA officer saves fellow officer from choking

September 21, 2020

You never know what to expect when you report for duty with TSA. Most employees never foresee finding themselves in a life or death situation, especially in the TSA breakroom.

Dayton (Ohio) International Airport TSA Officer Matthew Edds…

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Kudos Across America – Denver

September 16, 2020

Hello. I apologize for just getting to this now, but my family flew through the Denver airport back in March. We have a very medically fragile daughter and were very impressed with the gentleman who helped us through security with her and all her…

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Resumption of airport services and recovery efforts underway after Hurricane Laura pummels Southwest Louisiana

September 16, 2020

Heeding mandatory evacuation orders, twelve Lake Charles Regional Airport (LCH) officers and one Supervisory Transportation Security Inspector sought safer ground a day ahead of Hurricane Laura’s landfall late Wednesday, August 26. All LCH…

New terminal sim

New Salt Lake City airport opens for business

September 15, 2020

A brand new airport with a $4 billion price tag is now open for business in Utah’s capital city.

Salt Lake City International Airport (SLC) opened on Tuesday with a new terminal, two new concourses and a new parking garage. This is the…

Cogswell Retirement 2020

Acting Deputy Administrator Patricia Cogswell retires, celebrates 24 years of public service

September 11, 2020

When asked years ago where she wanted to be when she retired from government service, Patricia Cogswell, or Patty as she is known by her contemporaries expressed TSA. The last two years as TSA’s Acting Deputy Administrator is fulfillment of that…

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Lanai TSA officers give back to community, launch beach cleanup effort

September 10, 2020

For the last six months, COVID-19 turned our world upside down, but TSA officers at Hawaii’s Lanai Airport (LNY) rose above the pandemic to come together as a team to help the local environment.

Supervisory TSA Officer Lemual Schutt felt…

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TSA manager leads food drive for New Jersey residents impacted by pandemic

September 9, 2020

The COVID-19 pandemic is leading to reduced work hours, lost jobs, and wages down the drain for millions of Americans. When TSA lead manager Bruce Moore learned how the virus was impacting his hometown of North Plainfield, New Jersey, he decided…

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Raising the bar on protecting surface transportation passengers

September 9, 2020

Protecting the nation’s surface transportation travelers is moving to the next level. TSA is partnering with transportation experts from across the country to strengthen surface transportation security.

“Surface transportation security is…

Two TSA officers at Washington Dulles International Airport

Technology + critical thinking skills = good catch

September 4, 2020

Two TSA officers at Washington Dulles International Airport used screening technology, critical thinking skills and their network resources to detect a replica explosive in checked baggage.

Officer Tim Simmons flagged the bag for further…

EWR wedding dress

Lost and Found bag containing dress makes it to the wedding on time

September 4, 2020

Leaving behind a magazine in the checkpoint bin or forgetting to pack a toothbrush may be an inconvenience, but chances are it won’t ruin your trip. You can always buy what you need at your destination. But forgetting a bag packed with a one-of-a…

Colorado banner

Our team: TSA Colorado

September 2, 2020

The TSA operation in Colorado is home to 14 airports and more than 1,300 TSA employees.

Over 1,100 of those employees work under the iconic white canopies at the Denver International Airport (DEN), which serves as the hub for the state.…

Parking garage Denver

Denver TSO thwarts serial offender

September 1, 2020

On the night of July 23, Denver TSO Martin Martinez was off duty and anxious to get home after a long shift. “It had been a pretty steady, normal day in Denver,” said Martinez.

As he walked to his car in the west garage, he noticed someone…

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Alaska officers support their communities

August 26, 2020

When many people think of Alaska, they think polar bears and snow – lots of snow. The image of the rugged, self-sustaining individualist and maybe the misty glaciered bays, majestic mountains and legendary howling winds and wolves across the…

Nyxica Blackshear

Las Vegas inspector knows the small details have a big impact

August 24, 2020

Looking at the big picture is what drives Aviation Inspector Nyxica Blackshear.

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Kudos Across America – Charleston, South Carolina

August 21, 2020

When passing through security, I emotionally broke down.

My mother had passed away and I was leaving my father behind. They had been married for 46 years. I began crying, almost uncontrollably, and a very nice TSA officer [Avril Gray] with…

Bethany Pesley

Stranded passenger has a place to sleep

August 21, 2020

Transportation Security Officer assists young soldier in distress after mistakenly arriving in Dothan, AL.

When an Army soldier arrived in Dothan, Alabama on June 25, he was left stranded and confused.

The 18-year-old…