Employee Stories
Kudos Across America – Charlotte, North Carolina
December 5, 2022
Because I have multiple body parts that are titanium, I always need to be physically screened. The young lady (Charlotte Douglas International Airport TSA Officer Frankie Logan) who did this for me was wonderful. She was very patient and…
HC branch chief shares personal infertility story, describes game-changing new health coverage
December 5, 2022
TSA Human Capital Branch Chief Kathy Carnevale has an intensity in her voice when she speaks about insurance plans offered in the 2023 Federal Employee Health Benefits (FEHB) program. Carnevale, who oversees the staff responsible for…
Kudos Across America – Dulles, Virginia
November 30, 2022
I was flying from Dulles (International Airport) to San Francisco, and a TSA officer asked for my ID. It was in a small leather case, and (the officer) said that I couldn’t walk through the security screening monitor system with it in hand.…
Day in the life: assistant federal security directors
November 30, 2022
At 21 years old, TSA has reached the age of majority, a maturation reflected in the number of leaders who have grown their careers from the ranks of the front line. When former uniformed officers Jeffrey Tyler,…
Employee Spotlight on Supervisory TSA Officer Shawn Jackson celebrating Native American Heritage Month
November 29, 2022
Born and raised in the Alaskan village of Kake, population 538, Juneau International Airport Supervisory TSA Officer Shawn Jackson’s golden rule approach to life is a throwback from his native Tlingit culture and traditions. “Most aspects…
TSA Grand Rapids No. 1 in ACI poll
November 28, 2022
A top aviation group ranks the TSA team in Grand Rapids, Michigan, No. 1 when it comes to security screening.
Meeting people where they are at TSA
November 23, 2022
A calm checkpoint is crucial to an effective screening process. Passengers need to hear TSA officer advisements, and officers must be able to clearly hear passenger questions. This is usually the way it is at Ted Stevens Anchorage…
TSA Officer donates life-saving blood stem cells to cancer patient
November 22, 2022
TSA Officer Brandi Jenkins is a frequent donator at local blood drives. Since high school, she has taken the time to give back to the community in this way.
Boise TSA officer saves several from river
November 16, 2022
Floating along the Boise River is a favorite local pastime. The river’s “Greenbelt” was developed into a multiuse recreation area with walking paths, benches and picnic tables, along with tube rentals and “put-in” and “…
Gift to TSA employees: Mission Hall virtual experience
November 16, 2022
TSA is unwrapping a special anniversary gift to employees, but it’s a gift everyone can enjoy. In conjunction with the agency’s 21st anniversary commemoration this week, TSA is launching a unique virtual experience of TSA headquarters and…
Brainchild behind TSA flagship exhibit
November 15, 2022
“Remembering the past, informing the future.”
California TSA honor guard participates in virtual honor flight, describes privilege
November 10, 2022
Veterans received a hero’s welcome from cheering onlookers as they arrived for their virtual Sacramento to Washington, D.C., honor flight. However, there was a slight change in the standard operating procedure at the “Travel Document Checker” (…
Man with many hats grows TSA partnerships in Wisconsin
November 9, 2022
Frank Pipia is a man with many hats and is known for wearing each hat well – all with the goal to carry out TSA’s mission and enhance the agency’s partnerships in Wisconsin. Pipia is TSA Wisconsin’s customer support manager, quality…
Day in the life: supervisory TSA officer, manager
November 8, 2022
TSA’s Strategy says, “TSA’s most important assets are the dedicated professionals securing our nation’s transportation system.” As leaders in their airports, Sara Sierra, Matthew…
TSA Caribbean shows resilience in hurricane recovery
November 7, 2022
On September 29, Puerto Rico’s Luis Muñoz Marín International (SJU) and Rafael Hernandez Marín International (BQN) Airports were set to commemorate the 20th anniversary of TSA security operations there when Hurricane…
Canine Team Creates Lasting Bond With Community
November 3, 2022
We all know not to disturb an on-duty canine, especially when the dog is working at the airport. TSA’s canine teams constantly train, keeping their skills sharp to best protect the traveling public from possible threats. Their abilities…
The Annual Austin Surge
November 2, 2022
Similar to a Formula One (F1) race car speeding into a tight turn on the Austin Circuit of the Americas racetrack, F1 aficionados and international air travelers arrived at…
Kudos Across America – Ft. Myers, Florida
November 1, 2022
I was flying with my Dad to Wisconsin for his memorial on Saturday. These kind TSA agents [Southwest Florida International Airport TSA Officer Andrew Whitehair and Lead TSA Officer Ryan Bacidore] were very gentle when asking if I was OK…
Hundreds of TSA employees in Miami celebrate 20 years
October 31, 2022
Nearly one-fourth of TSA’s employees at Miami International Airport (MIA) have been with TSA since its inception. This milestone is a tremendous sign of dedication and commitment to the agency and its mission to protect…
Kudos Across America – Newark, New Jersey
October 27, 2022
I want to make you aware of the extraordinary effort and compassion that was demonstrated by one of your managers at Newark [Liberty] International Airport (EWR) this past week.