Employee Stories

TSA officers explain screening procedures to veteran with his dog

TSA, Paws and Stripes ease flying fears for New Mexico veterans

July 19, 2019

Dogs can be a calming influence, and some military veterans in Albuquerque, New Mexico, found that out firsthand through a partnership between TSA and the New Mexico-based Paws and Stripes program.

Six veterans and four dogs went through…

Guiding Eyes Group

Future guide dogs get TSA checkpoint training in Baltimore

July 18, 2019

Future guide dogs had an opportunity to practice going through a TSA checkpoint at Baltimore/Washington International Thurgood Marshall Airport to become familiar with the checkpoint screening process so they know what to expect when they come to…

HOU STI Alexi Chairez

Houston TSA officer takes quick action to save passenger’s life

July 15, 2019

A passenger was found unconscious in a women’s restroom at Houston’s William P. Hobby Airport, and TSA Supervisory Transportation Security Officer Alexi Chairez put his emergency training to the test by taking quick action to save the woman.…

FSD Mike Duffy with TSOs

Alaska’s Mike Duffy makes rare career progression

July 11, 2019

TSA offers multiple career progression opportunities for employees, but one advancement that’s rare is a Transportation Security Officer being promoted to the role of Federal Security Director. Alaska’s Pete Duffy joined TSA in 2002 shortly after…

Manchester-Boston Regional Airport TSM Bruce Starkey

New Hampshire manager arranges special trip for passenger who missed flight

June 26, 2019

A passenger was scheduled to fly out of New Hampshire’s Manchester-Boston Regional Airport (MHT) late in the afternoon. Well, that was the original plan.

The flight was switched from a 7:30 p.m. to a 2:45 p.m. departure, but when finding…

Boston Knives - Knee Brace

TSA Boston officers foil attempt to bring knives onto aircraft

June 25, 2019

At Boston Logan International Airport, TSA officers prevented a passenger from boarding an international flight after discovering four knives in the woman’s knee brace.

Arriving at the checkpoint in a wheelchair, the woman placed her knee…

Michael Whitney Photo

TSA trainee witnesses accident, then takes charge of scene

June 18, 2019

One evening this June, TSA officer-in-training Michael Whitney was walking down Ocean Boulevard in St. Simons Island, Georgia, with several other classmates from the TSA Basic Training program, when a silver Camaro went speeding by, lost control…

TSO Faulkner

Boston officer saves life of fellow officer choking

June 10, 2019

TSA Officer Robert Reynolds knew he was in trouble. He desperately needed help.

Reynolds was getting a bite to eat in the breakroom at Boston Logan International Airport when he felt a piece of food stuck in his throat. He was choking.…

Denver Officers

Denver officers rush to rescue motorcyclist after crash

June 10, 2019

TSA officers from Denver International Airport were driving from Denver to Fort Collins/Loveland Airport to screen a flight when a man riding a motorcycle suddenly lost control of his bike and crashed into the median. 

The TSA team, who…

Transportation Security Administration (TSA) officer Olen Cook

Cleveland TSA officer provides CPR to unconscious passenger

June 6, 2019

Lead Transportation Security Administration (TSA) officer Olen Cook was having a regular day on the checkpoint at Cleveland-Hopkins International Airport when another officer requested leadership assistance. Arriving at the travel document…

TSA explosives specialists cowboy up for robot rodeo

May 31, 2019

TSA explosives specialists from Albuquerque International Sunport participated in the 13th annual Robot Rodeo and Capability Exercise hosted at Kirtland Air Force Base by the Department of Energy’s National Nuclear Security Administration. The…

Transportation Security Officer Tony Sanchez with Acting Deputy Secretary Pekoske at the El Paso International Airport checkpoint.

Acting Deputy Secretary, Administrator Pekoske honors employees during Texas stop

May 31, 2019

Department of Homeland Security Acting Deputy Secretary and TSA Administrator David Pekoske was the guest of honor during a visit to Texas’ El Paso International Airport, but Pekoske took the opportunity to honor and recognize the achievements of…

Ronald Reagan Washington National Airport TSA officer Juliet Gillette

Washington, D.C., TSA officer helps law enforcement provide life-saving CPR

May 22, 2019

While on break, a passenger came up to Ronald Reagan Washington National Airport (DCA) TSA officer Juliet Gillette and told her another passenger was having difficulty breathing.

First, she contacted the Metropolitan Washington Airports…

Puerto Rico officer gives man second chance at life

Puerto Rico officer gives man second chance at life

March 13, 2019

Thanks to the quick work of a San Juan, Puerto Rico TSA officer, an airport passenger is alive today.

Lead TSA officer Jose Aviles was in a public restroom at Luis Muñoz Marin International Airport (SJU) when he suddenly heard a gasping…

TSO Officers at MGM

Alabama officers team up to perform life-saving CPR on passenger

March 1, 2019

TSA Officer Dustin Hunsinger was working near the ticket counter at Alabama’s Montgomery Regional Airport (MGM) when an elderly gentleman in line collapsed.

“I originally thought he just tripped and fell,” said Hunsinger.

When…

Human Capital Military and Veteran Programs Manager Mark Escherich

Furloughed TSA employee volunteers for life-saving medical evacuation

February 21, 2019

When Human Capital Military and Veteran Programs Manager Mark Escherich first heard he would be furloughed during the recent partial government shutdown, he was not too worried since he already planned to be off for the holidays.

As the…

TSO Stallings

Alabama officer rescues driver from burning truck

February 15, 2019

A driver trapped inside his pickup truck after running off a rural Alabama road may be alive today thanks to the heroic actions of Alabama’s Dothan Regional Airport TSA officer Tim Stallings.

Earlier this week, Stallings was on his way to…