Employee Stories

Nashville International Airport Supervisory TSA Officer Loretta Brown (left) and TSA Officer Stefanie Certeza examine an X-ray image.  (Photo by Judith Kolanda)

Kudos Across America - Nashville, Tennessee

December 16, 2021

I am writing to let you know of the extreme kindness shown to my wife and me on a recent trip through the Nashville airport. The TSA officer to whom I am referring is Loretta Brown [Nashville International Airport Supervisory Officer]. Officer…

Making his list and checking it twice, TSA Intelligence and Analysis Specialist James K. Brown has intel on who’s on the nice list. (Photo by Travis Rogers)

TSA intelligence specialist has intel on who’s naughty and who’s nice

December 16, 2021

A dapper dresser, TSA Intelligence Operations Specialist James K. Brown turns heads when dressed in his most recognizable suit. Not many men can pull off red, but Brown does it convincingly. Add an authentic yak-haired beard and the…

Salt Lake City International Airport Supervisory TSA Officers Chelsie Derby and Amanda Cook with TSA Administrator David Pekoske. During a recent visit to Salt Lake City, Pekoske presented Cook the Administrator’s Challenge Coin for her heroic actions.  (Photo courtesy of TSA SLC)

Utah TSA officer prevents tragedy

December 15, 2021

“It all happened so fast that it took a minute to realize what happened,” said Supervisory TSA Officer (STSO) Angel Stephensen as she recalled the lunchtime incident.

Four Salt Lake City International Airport TSA officers were in the…

Partners from TSA and the Federal Railroad Administration (FRA) survey an area on the grounds of the Surface Transportation Security Readiness Facility in Pueblo, Colorado. (Photo by Melvin Carraway)

TSA, CBP closely partner to boost surface transportation security

December 15, 2021

TSA’s partnership with another well-known Department of Homeland Security (DHS) component is alive and well. The close surface transportation partnership with Customs and Border Protection (CBP) was on full display…

Casper, Wyoming

What people are saying about TSA

December 14, 2021

Casper, Wyoming

A Casper, Wyoming passenger said “I have never had a more pleasant experience going through an airport [Casper/Natrona County International Airport] and I just had to send an email saying this.”

Fort Lauderdale-Hollywood International Airport TSA Officer Kacian Jackson (Photo courtesy of the Federal Law Enforcement Training Center)

Alert Florida TSA officer stops imposter at checkpoint entrance

December 14, 2021

Working at the travel document checking podium, Fort Lauderdale-Hollywood International Airport (FLL) TSA Officer Kacian Jackson examined a traveler’s driver’s license and boarding pass. The documents checked out, but a red flag went up in…

Officer Ross MNF photo

Kudos Across America – Raleigh-Durham, North Carolina

December 8, 2021

I just wanted to take the opportunity to give a huge thank you to Ms. Ross [TSA Officer Hazel Ross] and the other TSA team members who assisted me with my husband. It seemed like everything that could go wrong did, but she was definitely a…

Officer Kirk observes photo

Kudos Across America - Philadelphia

December 3, 2021

Greetings, TSA Leaders,

Kiamos scans screen photo

An Extra Good Catch in Upstate New York

December 2, 2021

It was a busy afternoon at Buffalo Niagara International Airport (BUF) as TSO Spilios Kiamos operated the X-ray in August. Everything looked fine until the next bag showed on the screen. His heart skipped a beat. 

US map with Alaska shown

Employee Spotlight: Rose Richardson and Michelle Thomassen

November 30, 2021

Editor’s note: TSA celebrates National Native American Heritage Month to recognize the achievements and contributions of American Indian and Alaska Native champions who have inspired others to achieve success. …

Orlando officers photo

TSA officers in Orlando recognized for dedication, service

November 24, 2021

TSA officers and other frontline workers were recognized with a standing ovation at this year’s Global Business Travel Association’s (GBTA) Convention in Orlando, Florida.

The event, which is an annual networking…

AFSD Van Horn reads proclamation photo

South Carolina governor proclaims TSA Appreciation Day

November 23, 2021

TSA’s 20th anniversary was a special day in more ways than one in South Carolina. In addition to commemorating the agency’s milestone birthday, South Carolina Governor Henry McMaster issued an official proclamation,…

Florida TSA Surface Inspector Tim Knox. (Photo courtesy of Tim Knox)

Florida TSA inspector heroically pulls driver from burning semi

November 22, 2021

A TSA surface inspector put his own life on the line to heroically pull a semi driver from a burning truck on a busy northern Florida highway.

Tim Knox was driving with his family on I-10 from Jacksonville to…

Raleigh-Durham International Airport Human Resources Assistant Cyrena Silvera (Photo by Marjorie Roberts)

A TSA officer’s journey: ‘How a TSA supervisor changed my life’

November 18, 2021

Working for TSA offers many growth opportunities. For Cyrena Silvera, it is no exception.

Prior to TSA, Silvera was considered a “renaissance woman.” She worked several jobs for short periods from retail to moving furniture, nonprofit…

Assistant Federal Security Director Myriam T. Berio shares a TSA memory

Remembering our past, securing our future

November 18, 2021

On November 19, TSA will celebrate its 20th anniversary. To recognize this milestone, we asked TSA employees to share their memories from the past 20 years.

As an immediate result of 9/11, my twenty-year aviation…

29th Anniversary Banner

This Day in TSA History: November 19, 2001

November 18, 2021

This Day in TSA History:  November 19, 2001

The Aviation and Transportation Security Act and the birth of TSA.

On this day, November 19, 2001, former President George W. Bush signed the Aviation and Transportation…

Remembering our past, securing our future

Remembering our past, securing our future

November 17, 2021

On November 19, TSA will celebrate its 20th anniversary. To recognize this milestone, we asked TSA employees to share their memories from the past 20 years.

I remember 20 years ago; I was in…

Justin Frazier banner

Remembering our past, securing our future

November 16, 2021

On November 19, TSA will celebrate its 20th anniversary. To recognize this milestone, we asked TSA employees to share their memories from the past 20 years.

On a warm night in August…

BOS team photo

TSA Boston teams to de-escalate suicide threat

November 16, 2021

Two TSA officers teamed with a pair of managers to help save a suicidal passenger’s life at Boston Logan International Airport (BOS).

It all started when TSA Supervisory Officer Aneuris Alberto Javier heard a…

Veterans' Day banner

TSA holds Veterans Day ceremony; agency named one of best employers for veterans

November 15, 2021

TSA Administrator David Pekoske honored and thanked the men and women who served in the military at TSA’s Veterans Day ceremony at agency headquarters in Springfield, Virginia. Pekoske and keynote speaker Mississippi Federal Security Director Kim…