Employee Stories

MIA checkpoint photo

TSA names its airports of the year

January 7, 2021

Big or small, all airports play a crucial role in protecting the nation’s travelers. TSA honored four airports – two large, two smaller – with the agency’s top honor – 2020 Airport of the Year.


 Aberdeen Regional Airport, South Dakota

Kudos Across America – Aberdeen, South Dakota

January 6, 2021

On a recent trip from Aberdeen through Minneapolis-St. Paul to Los Angeles, I discovered that my wallet had slipped out of my pocket while in the waiting room to board in Aberdeen. When I got to Minneapolis, I got hold of [Aberdeen Supervisory…

DSADM Miklos photo

TSA Surface Operations celebrates first year

January 5, 2021

TSA is best known for keeping the nation’s air travelers safe, but the agency also plays a critical role in protecting the country’s massive surface transportation network.

The TSA Modernization Act of 2018…

SJU Master Training Instructor Paola Miranda on duty at the document checker podium (Photo courtesy of TSA SJU)

TSA uses new technology to discover fake IDs at Luis Munoz Marin International Airport in Puerto Rico

January 4, 2021

Using technology developed to make document checking more efficient and effective, officers at Luis Munoz Marin International Airport (SJU) in San Juan, Puerto Rico denied entry to three passengers who presented fake…

A little downtime for a job well done. (Photo by Amanda Adams)

Keith Gray Named 2020 TSA Canine Handler of the Year

December 29, 2020

As with many of the TSA Honorary Award winners, when you review their accomplishments you wonder if they ever sleep. That’s the case with the TSA 2020 National Honorary Canine Handler of the Year, Indiana Transportation Security Specialist-…

Supervisory TSA Officer Kristin Campanella in the driver’s seat. (Photo by Jerry Dedloff)

It’s beginning to look a lot like Christmas, Yakutat style

December 23, 2020

If you think this is a story about Santa’s house, you are wrong. That happens to be about 500 miles to the North, as the raven flies. This is about how officers that live and work in the remote Alaskan town of Yakutat brought their community…

John Houck photo

LA surface inspector named TSA’s best

December 21, 2020

For the last 10 years, John Houck has served TSA in a job not many people talk about.

Houck is a surface transportation security inspector, or TSI. TSA has over 200 TSIs to conduct surface transportation…

TSS McGreevy photo

TSA plays key role in battling cyber, insider threats in Gulf

December 21, 2020

TSA is on the frontlines battling cybersecurity and insider threats.

TSA partnered with the U.S. Coast Guard and the Gulf of Mexico Area Maritime Security Committee to bring together oil and gas companies in the…

SAT Human Resources Specialist Ahasuerus Hope

Employee Spotlight: Human Resources Specialist Ahasuerus Hope

December 15, 2020

As Human Resources Specialist for San Antonio International Airport (SAT) and seven other airports in the area, Ahasuerus Hope resolves difficult human capital issues. She provides leadership with guidance, training and…

Officer at x-ray machine photo

Coffee break ends abruptly as Orlando TSA officer saves passenger’s life

December 14, 2020

It wasn’t the kind of coffee break TSA Officer Kenneth Ordenana anticipated.

“It’s around 5:30 a.m. at Orlando International Airport (MCO), and I’m drinking coffee on my break,” said Ordenana, “when the airport…

LTSO Hayes photo

Kudos Across America – Boston, headquarters

December 10, 2020

Mr. Pekoske,

I am writing to praise several TSA employees who went the distance to help me.

Adm. Pekoske photo

Administrator Pekoske one-on-one with aviation leader

December 10, 2020

The line of communication between TSA and one of its top aviation partners was on full display during the American Association of Airport Executives (AAAE) 20th annual Aviation Security Summit this week.

A one-on-one interview between…

usss tents photo

TSA partnership with Secret Service advances security, cultivates unity

December 4, 2020

TSA frontline officers are subject matter experts when it comes to screening airline passengers, so it’s not surprising the U.S. Secret Service turned to TSA to help screen attendees at dozens of high-level political…

The transportation security team at Atlantic City International Airport

Atlantic City transportation security team brightens holidays for locals in need

December 4, 2020

The transportation security team at Atlantic City International Airport made the holiday season special for the Atlantic City Rescue Mission.

They donated blankets, comfort care packets and 10,000 pairs of socks to help community members…

Marina office photo

Employee Spotlight: Marina Blanciforte

December 3, 2020

Marina Blanciforte has a difficult job – some may even say it’s one of the most unenviable jobs at TSA. As the Customer Service and Quality Improvement Manager (CSQIM) for Boston Logan International Airport (BOS), Blanciforte owns customer…

Annette Carr photo

Employee Spotlight: Annette Carr

December 2, 2020

As Disability Program Manager, what Annette Carr does matters because she works to ensure TSA has a barrier-free work environment, allowing all employees to be successful in carrying out TSA’s mission. To understand her…

Group photo

Washington Dulles International Airport TSA wins Tower of Dulles Award

November 25, 2020

The TSA team at Washington Dulles International Airport received the prestigious 2020 Tower of Dulles Award, given for “meritorious service providing for the betterment of Dulles Airport and the Dulles Economic Corridor.”

2020 has been a…

Corporal Walton photo

Northern Virginia TSA officers’ great care of WWII veteran leaves lasting impressions

November 25, 2020

The rock star status World War II veterans enjoy today is…

Administrator Pekoske photo

Administrator Pekoske promotes partnership at TSA Industry Day

November 23, 2020

“Partnership is key.”

Those were the words of TSA Administrator David Pekoske during TSA Industry Day, which was held virtually this year.

“What I would like to emphasize today is partnership,” Pekoske…

ASTA Summit photo

TSA partners with travel groups to rebuild passenger confidence

November 17, 2020

During these challenging times of COVID-19, partnerships are crucial in rebuilding confidence among the traveling public, and TSA is right in the middle of this team effort.

TSA Policy, Plans and Engagement…