Employee Stories

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Kudos Across America – Dallas, Texas

March 11, 2021

I was flying for the first time with my brand new puppy. I flew from St. Louis into Dallas Love Field [Airport] and met the breeder at the airport. I had one hour to make it through screening and get to my gate for my return flight home.

New class photo

TSA Atlanta conducts first new hire orientation in pandemic era

March 11, 2021

In response to TSA’s hiring initiative ahead of the anticipated summer travel season, Hartsfield-Jackson Atlanta International Airport (ATL) safely conducted its first Transportation Security Officer (TSO) new hire…

Officer Carrasquillo photo

TSA Houston shares stories of peril during, after massive winter storm

March 11, 2021

The massive winter storm that paralyzed much of the South in February had a huge impact on TSA officers in the region and will continue to have a big impact for some time to come.

Officers White and Hendley photo

TSA Officer saves life of choking co-worker

March 9, 2021

Choking is probably the furthest thing from your mind when you sit down to eat, but a group of Palm Beach International Airport (PBI) screeners learned firsthand that quick action can save a life.

jasmine photo

TSA Phoenix officers confiscate knife passenger ‘forgot’ she hid in bra she was wearing

March 2, 2021

Working the frontlines at TSA requires that officers keep their cool under pressure and stay vigilant to ensure security – even when the unexpected happens and things get a bit chaotic.

An example of this…

Officer Burrus photo

Kudos Across America – Houston, Texas

February 25, 2021

I just passed through the TSA checkpoint at Houston’s airport [William P. Hobby] where the passenger in front of me caused an amazingly unnecessary and embarrassing scene.

She was VERY RUDE to TSA Officer Sonequa Burrus, who was doing her…

Officer Boyden photo

Atlantic City screening officer turns 86, going strong

February 23, 2021

Boyden Brandon joined TSA as a frontline screener in 2005. He was only 70 then. This week (Saturday, February 27), Brandon turns a young 86 years old and is still going strong as a screening officer at New Jersey’s…

Kudos - EWR photo

Kudos Across America – Newark, New Jersey

February 22, 2021

Newark Liberty International Airport TSA officers Melissa Javier and Elaine Pascoal understood how important the last batch of Grandma Jo's pickled string beans was to us. Unfortunately, she is no longer with us; these are her legacy to us. …

Principal Security Inspector

Employee Spotlight: Crystal Daniel

February 18, 2021

It’s an understatement to characterize Crystal Daniel as goal-oriented. A self-described go-getter, thinking strategically is how this Principal Security Inspector for Policy, Plans and Engagement (PPE) is wired. It’s…

TSA Officer David Griffith

Good Samaritan, random act of kindness or hero?

February 18, 2021

“Sorry to bother you, but my neighbor’s house caught on fire early this morning, and they woke me up at 3 a.m.,” said South Carolina Greenville-Spartanburg International Airport (GSP) TSA Officer David Griffith in an…

Tampa checkpoint photo

All hands on deck at Tampa International after Super Bowl LV

February 11, 2021

Because of the COVID-19 pandemic, Super Bowl LV didn’t bring the usual huge crowds of football fans to Tampa, Florida, but it was still all hands on deck at Tampa International Airport (TPA).

Officer May photo

Kudos Across America – Meridian, Mississippi

February 10, 2021

I have traveled all around the world and today's experience was one of the best. 

I was with my boyfriend and his three young kids. We were greeted by James May at security.

He was kind, patient and very helpful with each of the…

TSA partners with police group photo

Furry friends flock to Tampa for Super Bowl LV

February 9, 2021

Dozens of lovable but security-minded canine teams flocked to Tampa, Florida, to keep fans who journeyed to the world’s biggest football stage safe and secure.

PDX TSA officer

Ticketing mistake sends family to wrong Portland, officer goes extra 3,000 miles to help them get across country

February 8, 2021

A misguided but well-intentioned travel agent mistakenly books a family of three to the wrong Portland. Instead of landing in Portland, Maine they wind up 3,000 miles from their destination in Portland, Oregon.

FSD Skinner vaccine photo

TSA-HSI-Coast Guard collaboration vaccinates 300 ahead of Super Bowl LV

February 4, 2021

Before the COVID-19 pandemic even arrived in the U.S., TSA officials at Tampa International Airport (TPA) observed airport security and planning for the 2020 Super Bowl in Miami, preparing for their turn as host airport…

Aberdeen Regional Airport STSO Leslie High

What people are saying about TSA

February 4, 2021

Aberdeen, South Dakota

After a TSA officer mailed a lost wallet found at the checkpoint, an Aberdeen, South Dakota passenger said the officer left him with a good feeling that his concerns had been resolved. “Officer Les…

Wood and Gill photo

Kudos Across America – Killeen, Texas

January 29, 2021

Texas Officers provide “the best TSA experience I’ve ever had.”

TSI Alazraki photo

Employee Spotlight: Lindsey Alazraki

January 28, 2021

For Lindsey Alazraki, the answer to “What do you want to be when you grow up?” was cemented in the days and weeks following the 9/11 attacks. In the aftermath, Alazraki’s Maitland, Florida school created and sold flag…

Officer Hanson photo

Observant TSA officer thwarts car break-in at Boston Logan International

January 27, 2021

While walking through the airport garage to clock in for his shift, Boston Logan International Airport TSA Officer Derek Hanson noticed a stranger sitting in his buddy’s car. Curious, Hanson approached fellow Officer…

TSO Officers

Ammo found in gum case at LaGuardia checkpoint

January 27, 2021

A passenger found himself in a sticky situation after TSA officers found 13 bullets concealed in a chewing gum container at New York’s LaGuardia Airport.

Officer Chennae Rodrigo Butler was on X-ray when a duffel…