What better way to start my first blog post than to let you know I am very interested in what the public has to say. My top priorities include improving TSA's counterterrorism focus through intelligence and cutting edge technology, supporting the workforce, and strengthening our relationships with stakeholders and the traveling public.
I've seen firsthand that strong counterterrorism efforts include an engaged and informed public and it’s imperative that we listen.
Because I think the public’s voice is so important, I am launching “Talk to TSA.” It works the same as “Got Feedback?” did. You go to the web page and you can leave detailed feedback for a specific airport’s Customer Support Manager. The new and improved part of this process is that I will also be regularly reviewing your input along with the comments that are made here on the blog.
I commit to you that I will utilize “Talk to TSA” to address some of the more commonly asked questions and themes. I’ll be addressing those concerns right here on the blog. So send us your ideas, suggestions, and feedback. I’m listening.
John S. Pistole