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Transportation Security Administration

TSA Transportation Security Operations Center: Still on Watch

Wednesday, May 07, 2014
TSOC Watch Floor

TSOC Watch Floor

The Transportation Security Operations Center (TSOC) is where TSA connects with the Department of Homeland Security, Federal Aviation Administration, FBI and other law enforcement and security agencies to analyze and monitor the entire U.S. transportation network.

Established in 2003 in response to 9/11, TSOC acts as the primary coordination point for multiple agencies that oversee and respond to security-related operations, incidents and crises in aviation and transportation security.

he center’s watch floor is a hub for communication, coordination and collaboration with the Department of Homeland Security’s National Operations Center. When an incident occurs such as a plane being diverted, a bomb threat or airspace violation, TSOC plays a critical role in the response and management of these scenarios.

9/11 Monument at TSOC

9/11 Monument at TSOC

TSOC also houses a monument to the victims of 9/11, which includes a World Trade Center girder, Pentagon stone and fragments from the wreckage of United Airlines flight 93.This monument serves to remind every employee of the importance and value of their work.

As public service recognition is celebrated this week, TSA honors its employees who are dedicated to protecting the Nation's transportation systems as well as all public servants who are #Proud2ServeUSA.

Take an inside look at the Transportation Security Operations Center and watch how security information is reported in real-time.

http://youtu.be/xWj17svLDvk

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TSA Blog Team

If you have a travel related issue or question that needs an immediate answer, you can contact us by clicking here.

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Comments

Submitted by Anonymous on

So how does this qualify as a Tuesday Travel Tip?

Nothing these people do should impact me directly unless I present for screening with a weapon or have some other issue, none of which are addressed in the article.

Waste of white space.

Submitted by Laura Monteros on

Nice post. Thanks.

Submitted by Bill Gray on

None of us likes the inconvenience when we travel, but thanks so much to the thousands of employees who are courteous and who do their best to keep us safe.

Submitted by BungalowMo on

"Anonymous said...
So how does this qualify as a Tuesday Travel Tip?"

It doesn't, since it was posted Wednesday

Submitted by BungalowMo on

"Anonymous said...
So how does this qualify as a Tuesday Travel Tip?"

It doesn't, since it was posted Wednesday. Just sayin'

And the "These People" reference...nice touch.

Submitted by Anonymous on

I continue to wait for some justification for active duty military being included in pre-check, but not retired military or holders of current DoD or LE background investigations. military retirees have at least 20 years documented service to this Nation, pretty much proving their lack of risk. both DoD and LE background investigations should reveal any risk factors. active duty military do not, necessarily, have a background check or any significant length of service. neither citizenship nor a background investigation is required to enlist in the military, in fact there are likely illegal immigrants serving. if it is really about safety, then why are potentially unscreened non-citizens allowed through? sounds like it is just pandering to an admirable group to get PR, not adjusting the rules to ease screening on those who present a lower likelihood of threat.
Let me be clear: pre-911 screening should be the norm. it is all that is required, now that cockpit doors have been reinforced and locked, and flight crews and passengers know that the rules have changed and passivity=death. however, if we are going to continue this massive waste of tax dollars on security theatre, at least have _some_ of the rules make sense.

Submitted by RB on

Unsigned article.

Who is the author?

Submitted by Anonymous on

Thank you TSA for all you do to protest the USA; you are much appreciated.

Submitted by Beverly on

Every Tue post is not a travel tip. Some just provide interesting information, like this one.
I appreciate the work TSA officials do, and know that it affects me directly each time I board. Keep up the good work!
There should be a similar memorial in every airport terminal near the entrance to the screening area.

Submitted by Anonymous on

Can you say staged photo? Two of the monitors are showing the exact same video (flagged draped coffin) at the exact same time...

Submitted by Wintermute on

So, if they're still on watch, how do you explain TSA's SOP (the parts the public sees, anyhow), which appear to have absolutely zero risk analysis done to back it up? Should this group not be tasked with those, or is that task left for someone even less competent?

Submitted by Anonymous on

"The Department of Homeland Security said on Wednesday it is creating six positions as part of its "loaned executive" program to advise the TSA and U.S. Customs and Border Protection on how to improve operations affecting travel and tourism."

As a frequent traveling business executive I have a foundational insight for the TSA that will save millions of taxpayer dollars wasted on programs like the one mentioned above - most normal well adjusted American business executives don't like strangers (including TSA employees) inappropriately touching them at airport checkpoints.

Submitted by Eastern Sunset on

Where's my comment I submitted 1.5 days ago?

It conformed with TSA Blog comment policy.

Submitted by Anonymous on

Anonymous,
1. It's Wednesday so it doesnt qualify as a Tuesday Travel Tip.
2. "The purpose of this blog is to communicate with the public about all things TSA related."

Submitted by Anonymous on
"Take an inside look at the Transportation Security Operations Center and watch how security information is reported in real-time."

Any reports of exploding breast milk? Terrorist toothpaste? Dangerous 4-year-olds? Wheelchair-bound criminals? Scary double-amputees? Cupcakes?

Come on, where's the good stuff?!
Submitted by Susan Richart on

I like this comment

"Thank you TSA for all you do to protest the USA; you are much appreciated."

It's fitting. ;-)

screen shot

Submitted by Susan Richart on

Beverly wrote:

"There should be a similar memorial in every airport terminal near the entrance to the screening area."

Beverly, you need to get over 9/11 and move on with your life. It's people who think like you do that keep alive the fallacy that DHS and TSA are keeping us safe.

screen shot/DHS OIG statement

Submitted by Anonymous on
Anonymous said...
Thank you TSA for all you do to protest the USA; you are much appreciated.
May 7, 2014 at 4:38 PM

What a perfect, unwittingly sublime typo! Thank you for all you do to "protest the USA" -- indeed! Because the TSA does nothing to protect the USA but everything to "protest" it. It "protests" everything for which the USA supposedly stands.

Other than that, it's clear that TSA/DHS employees are out in force in this comment section.

screen shot
Submitted by RB on

Beverly said...Every Tue post is not a travel tip. Some just provide interesting information, like this one. I appreciate the work TSA officials do, and know that it affects me directly each time I board. Keep up the good work!There should be a similar memorial in every airport terminal near the entrance to the screening area.May 7, 2014 at 5:59 PM
------------------------------
"ABOUT THIS BLOG

The purpose of this blog is to communicate with the public about all things TSA related. Check in regularly for "Travel Tips Tuesday" and our end of week "TSA Week in Review" posts on Fridays."
_______________________
Are you speaking from a TSA employee perspective? Based on the About this blog note this article certainly looks to have been the Tuesday post just a day late..

Submitted by Mike Toreno on

Clerk Beverly, yes, there should be a memorial near the checkpoint. It should have a water bottle, a cupcake, a snowglobe, and a driver's license from Washington, D.C., because those are the dangers from which the TSA protects us every day. They do not protect us from threats against aviation.

Submitted by SSSS For Some Reason on

Annnnnddddd........

Nope.

No terrorists.

No terrorist plots foiled.

No arrests anywhere either.

I am beginning to think there aren't as many bad guys as you would have us believe. And apparently even fewer of them making any effort to take control of an aircraft for any kind of criminal activity.

Keep looking, TSA. Just by the sheer volume of numbers statistics say you will eventually catch a terrorist.

Submitted by Wintermute on

SSSS for Some Reason said...
"Keep looking, TSA. Just by the sheer volume of numbers statistics say you will eventually catch a terrorist."

The law of infinite probability also states that one day, I could open my dryer and all my clothes are already folded. At this point, I'm not sure which of the two is more likely.

Submitted by GSOLTSO on

Anon sez - "Waste of white space."

We disagree, TSOC is an integral part of the transportation security system. They do important work and letting people know a little bit about them was nice (IMHO).

Laura Monteros sez - "Nice post. Thanks."

Thanks, and you are welcome Laura, nice to see you around again!

Bill Gray sez "None of us likes the inconvenience when we travel, but thanks so much to the thousands of employees who are courteous and who do their best to keep us safe."

Thank you for the kind sentiments Bill!

Anon sez - "Thank you TSA for all you do to protest the USA; you are much appreciated.

One letter makes all the difference in the world sometimes.

Beverly sez - "I appreciate the work TSA officials do, and know that it affects me directly each time I board. Keep up the good work!
There should be a similar memorial in every airport terminal near the entrance to the screening area."

Thank you for the kind comments Beverly. I think that memorials are an intense personal experience for many people, while they are wonderful to help us remember, some folks are a bit unnerved by them. I personally love to see things like memorials and historical plaques and the like (I do love a good museum), but one at every airport may be a bit much for some folks.

RB sez "Unsigned article.

Who is the author?"

This piece was composed by TSAs Office of Public Affairs.

West
TSA Blog Team

Submitted by Eastern Sunset on

West, really? You only reply to compliments and answer none of the critical questions? You delete critical comments too.

Why are you and the rest of your staff ignoring Americans who have legitimate questions and comments about the TSA and this site?

And whether you think it's "nice" to waste tax dollars with a vague, pointless post adds no value or justification.

Will this comment make it through or be deleted?

Submitted by Wintermute on

West said...

"This piece was composed by TSAs Office of Public Affairs."

Shouldn't this entire blog be run by them? The fact that it isn't says a ton about how serious the TSA's stated mission for the blog. Regardless, was it composed by committee or does it have an individual author whose name could be attached?

Submitted by Anonymous on

Thank you for all you do ... alot of work goes unnoticed under the publics eye, they do a job well deserved and we appreciate it.

From a former TSA employee.