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Transportation Security Administration

Passengers with Disabilities

  • August 24, 2016 | 94 (# of comments)
    There have been some reports that a nine-year-old child with a pacemaker was prevented from flying home because TSA thought his pacemaker was a bomb. Long story short, nobody thought his pacemaker was a bomb, and the boy and his mother made their...
  • April 08, 2014 | 27 (# of comments)
    When traveling with portable oxygen, the first thing travelers should do is contact their airline. Not all airlines allow the use of portable oxygen concentrators, so that’s a very important first step. Travelers should also check with the...
  • April 01, 2014 | 61 (# of comments)
    If you are being treated for diabetes or some other medical condition and have concerns about TSA’s screening process, please contact the TSA Cares Helpline. Travelers or families of passengers with disabilities and medical conditions can call the...
  • February 25, 2014 | 44 (# of comments)
    Insulin Pump (Photo Courtesy of Energy.gov)Many travelers rely on personal medical electronic devices (PMEDs) (pacemakers, neurostimulators, implantable cardio defibrillators, insulin pumps, blood glucose monitors, etc.), so it’s understandable that...
  • April 23, 2013 | 23 (# of comments)
    More than 3,000 TSA officers have volunteered to represent TSA in a new collateral role as a Passenger Support Specialist (PSS).PSS’s are Transportation Security Officers, Lead TSOs and Supervisors who have volunteered to take on the responsibility...
  • March 20, 2013 | 65 (# of comments)
    There have been many reports about a U.S. Marine Wounded Warrior who was recently screened at Phoenix (PHX). Unfortunately, there has been a lot of misreporting.After reviewing TSA video (CCTV), interviewing and receiving written statements from all...
  • February 21, 2013 | 126 (# of comments)
    An incident involving a girl in her wheelchair has been getting a lot of attention. I’ve been reading a lot of articles, tweets, and posts about this and I feel some clarification is needed. First off, we regret that this happened and TSA has...
  • July 20, 2012 | 86 (# of comments)
    You may have been following the story about the person who is claiming Transportation Security Officers (TSO) at Dallas Love Field (DAL) “strip searched” her and inappropriately handled her feeding tube in order to obtain an explosives trace sample....
  • July 12, 2012 | 82 (# of comments)
    Following a National Association of the Deaf (NAD) conference, a passenger who is deaf traveled through Louisville (SDF) and posted a blog about his alleged experience at the SDF checkpoint and issues with his airline. While the passenger has since...
  • March 19, 2012 | 68 (# of comments)
    Over the weekend, a video filmed in spring of 2010 started making its way around the web and has since become viral. The child had a cast and was in a wheelchair, and as a result, alternate procedures needed to be used.TSA has modified our screening...

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