USA Flag

Official website of the Department of Homeland Security

Transportation Security Administration

First Observer Plus™

The First Observer Plus™ Program provides transportation professionals with the knowledge needed to recognize suspicious activity possibly related to terrorism, guidance in assessing what they see, and a method for reporting those observations.

Trained first observers can report suspicious transportation-related activities to 9-1-1 and to TSA at (844) TSA-FRST, (844) 872-3778. If possible, include the following information in your report:

  • Your name and telephone number (optional)
  • Vehicle ID (make, model, color, plate, number)
  • Person ID/description
  • Activity observed
  • Location
  • Time of the day

First Observer Plus™ does not replace 9-1-1. In any emergency or a life-threatening situation, call 9-1-1 immediately, or follow your company/agency reporting procedures. Do not attempt to intervene.


Some training links have been temporarily removed while revisions are made. Please check back later. We apologize for the inconvenience.

Online Video Training

Online video training is available for the following transportation sub-modes. Please click on the title applicable to your field to access the appropriate training modules. After viewing the material, please register to receive a certificate of completion for your records.

On-site Classroom Training

Register for First Observer Plus™ classroom course already taken

On-site classroom training is also available. For more information, please email your inquiry.

First Observer Plus™

First Observer Plus™ Hotline

(844) TSA-FRST