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Official website of the Department of Homeland Security

Transportation Security Administration

TWIC®

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The Transportation Worker Identification Credential, also known as TWIC®, is required by the Maritime Transportation Security Act for workers who need access to secure areas of the nation’s maritime facilities and vessels. TSA conducts a security threat assessment (background check) to determine a person’s eligibility and issues the credential. U.S. citizens and immigrants in certain immigration categories may apply for the credential. Most mariners licensed by the U.S. Coast Guard also require a credential. Regarding card usage and facility access requirements, please contact the U.S. Coast Guard.

Apply

Complete the online application or you can complete the entire process in person at an application center.
Schedule an appointment online or call (855) 347-8371 weekdays, 8 a.m. to 10 p.m. ET. Walk-ins are welcome but appointments take priority.
Visit a TWIC application center to:
  1. Provide required documentation, be fingerprinted and take a facial photo. Bring your current U.S. passport or a driver’s license and birth certificate. See other acceptable documents.
  2. Pay a non-refundable fee valid for five years with a credit card, money order, company check or certified/cashier’s check.
    • New applicant: $125.25
    • New applicant reduced rate: $105.25*
    • Replacement card: $60
  1. You can have your card mailed to your home address or you can pick it up at the application center. You can check your status online at any time.
 

To be eligible for the reduced rate you must present a valid driver license with a hazardous materials endorsement, or a Free and Secure Trade card. Please note, if you select the reduced rate, your new TWIC card will be valid for five years from the chosen document’s issuance date.

Eligibility

You may apply if you are a U.S. citizen, lawful permanent resident, naturalized citizen or a nonimmigrant alien, asylee, or refugee who is in lawful status.

Applicants may be ineligible due to:

TWIC® FAQ

Can a TWIC® card be confiscated or taken from an individual by an employer?

No. The TWIC® card is the property of TSA.

Exception: an employer must retrieve a TWIC® card from an alien when their work visa expires and return it to TSA. Law enforcement, TSA or U.S. Coast Guard personnel may also confiscate a TWIC if used in conjunction with a crime.

How can I go to work—gain access to a facility—while waiting for my replacement card?

U.S. Coast Guard policy allows workers who meet certain requirements to continue to have access to a regulated facility while waiting for their replacement card.  One of the conditions is to have a receipt showing that you ordered a replacement card.  Please contact the U.S. Coast Guard for further details on their policy.

How can I make an appointment for in-person enrollment?

You may make an appointment online through the Universal Enrollment Services website or by calling (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET. If pre-enrollment is available, you may make an appointment online during the pre-enrollment process.

How can I request a replacement TWIC® card or request a card transfer?

Request a TWIC® replacement card or card transfer online or call 855-347-8371 weekdays from 8 a.m. to 10 p.m. ET. If paying by company check or with a money order, you must visit an application center and have the card ordered.

How does TSA protect the privacy of the information I provide?

To ensure your privacy is protected, your data is encrypted, stored and transmitted securely using methods that protect the information from unauthorized retrieval or use.

How do I renew my TWIC®?

Follow the same steps as a new applicant to renew your TWIC® card.

How much does a TWIC® card cost?

The fee for TWIC® is $125.25, and the credential is valid for five years. If you hold a valid Hazardous Materials Endorsement (HME) or a Free and Secure Trade (FAST) card, you may pay a reduced fee of $105.25. If you choose to pay the reduced fee, you must present your HME or FAST card at the time of enrollment. If you pay the reduced fee, your TWIC® card expiration date will be five years from the issuance date of the supporting FAST card or the expiration date of your current, unexpired HME.

How will my name appear on my TWIC® card?

Your first name, middle initial, and last name will be displayed on your TWIC® card. Prefixes and suffixes are not displayed.

If I find my lost card after I reported it missing, can I still use it?

No. If you find your card after ordering a replacement, then you should destroy the old card or return it directly to TSA to the address on the back of the card.

What are the rules for handling a TWIC®?

  • Protect your card by keeping it in the hard plastic case provided with your TWIC.
  • Do not place or hang in direct sunlight (for example, do not place on dashboard, visor, or hang from rear view mirror of automobile).
  • Do not flex, bend, or punch a hole in the card.
  • Do not carry the TWIC in your wallet, as it is subject to bending.
  • Do not laminate or apply any tape or labels to the TWIC.
  • Do not punch a hole in the card to wear it on a string; use the card holder.
  • Do not place the card near a magnet or in a strong magnetic field.Industrial magnets (e.g. scrap yards, container lifters, etc.) may damage a TWIC if it is in close proximity to the magnetic source.

What happens after I submit my application?

TSA’s goal is to provide you with a response within 30-45 days of receiving the information you provided at enrollment. This may take longer if there was difficulty capturing your fingerprints during enrollment. You can check your status online at any time.

What if I haven’t received my TWIC® card yet?

TWIC® applicants who request their TWIC® card by mail will receive a phone or email notification that the card has been mailed. After notification, it should arrive at the address provided during enrollment or at an enrollment center within 10 days. If it is not received within the ten days, applicants have 60 days to report non-receipt of the card by visiting the Universal Enrollment Services website or calling (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET. Failure to report non-receipt of the card within 60 days will result in a $60 fee to replace the lost card.

What if I no longer meet the eligibility requirements?

You must report the disqualifying condition to TSA and surrender your TWIC to TSA by mailing the card to the address on the back.

What if I receive a Preliminary Determination of Ineligibility letter from TSA?

If TSA finds potentially disqualifying information, TSA will send you a letter with instructions on how to proceed.

What is the legal interpretation of the phrase “field of transportation”?

The legal interpretation of the phrase “field of transportation” as it relates to fees covering the cost of vetting services can be found on the Federal Register as Docket ID TSA-2016-0001.

What is the TWIC annotated B-1 visa and who can apply for one?

Foreign nationals who perform maritime services in the United States and require access to secure areas of facilities and vessels can apply for this type of B-1 visa, specifically designed for the TWIC program. These individuals are required to meet the eligibility requirements set forth by the Department of State for a B-1 visa (‘Temporary Visitor for Business’) and are required to provide an official letter from their employer stating that a TWIC is required to perform the individual’s job in the maritime industry.

This letter must be provided to the relevant U.S. Embassy or Consulate as part of the individual’s visa application. The employer letter must contain details such as the type of work performed by the individual, the location and duration of the work, as well as employer contact information is required if additional information or follow up is necessary.

What personal information is stored on my TWIC® card?

Your full name, expiration date, digital photo and two fingerprints.

Where can I find information about TWIC® readers?

Who is considered part of the field of transportation and can pay for TSA’s vetting services through user fees?

According to fee statute (6 U.S.C. 469(a)), the field of transportation includes any individual, activity, entity, facility, owner or operator that is subject to regulation by TSA, the Department of Transportation or the U.S. Coast Guard. This also includes individuals applying for trusted traveler programs, such as TSA Pre✓®.

TWIC® NexGen Card FAQ

Can I keep my old TWIC® on receipt of my new or replacement TWIC® card?

No. The TWIC® card is property of the federal government.

During the enrollment process, TWIC® applicants are required to acknowledge their understanding that when they receive or pick up a new/replacement TWIC®, or when their TWIC® card expires, they are responsible for turning in their previous TWIC®. On receipt of the new TWIC® NexGen card, please send the previous and/or expired TWIC® to the TSA address on the back of the card or return the card to an enrollment center.

Can I still renew my TWIC® card via an enrollment center?

Yes. Even if you currently possess a TWIC® card, you must complete the in-person enrollment process at an enrollment center. You will be required to provide the necessary identity/immigration documentation and submit fingerprints during your in-person enrollment.

We recommend that you schedule an appointment. If appointments are not immediately available at the enrollment center of your choice, we encourage you to schedule an appointment at one of the alternate enrollment centers in the area. Appointments are encouraged to save you time but are not required as most enrollment centers will accept walk-ins for TWIC® applicants.

To expedite the application process, you may complete an optional online pre-enrollment. Please visit the Universal Enrollment Services website or call (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET for more information.

Does this change the way I apply for my TWIC® card?

No. You must continue to complete the in-person enrollment process at an enrollment center. You will be required to provide the necessary identity/immigration documentation and submit fingerprints during your in-person enrollment. We recommend that you schedule an appointment. Visit the Universal Enrollment Services website or call (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET for more information.

Do I need to replace my existing TWIC® card with the NexGen card?

No. The current TWIC® design will remain valid until the expiration date listed on the card. Both the current and new TWIC® NexGen cards will be accepted.

How long will it take to receive my new TWIC® NexGen card through the mail?

Dependent on potential disqualifying factors or delivery issues, most new TWIC® cards will arrive within 7-10 business days after enrollment. If the U.S. Postal Service cannot deliver your card to the address you provided, it will not be forwarded and the card will be returned to TSA. Please make sure you maintain an updated address with Universal Enrollment Services.

Applicants may check the status of their enrollments at the Universal Enrollment Services website or by calling (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET. Please note, when checking your status online you will be required to enter the same contact information (phone or email) provided during enrollment.

I applied for a TWIC® right before the new version was introduced. Can I get the new TWIC® NexGen card before my existing TWIC®

Yes. You can obtain a replacement for a $60.00 fee. Please visit the Universal Enrollment Services website or call (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET, or visit an enrollment center to request a replacement TWIC® card.

If I have not yet received my new TWIC® NexGen card, will TSA accept my expired TWIC® to board a plane?

No. TSA will not accept an expired TWIC® to board a plane. Please plan to apply for and receive a new TWIC® prior to the printed expiration date.

My current TWIC® is still valid. Do I need to do anything now?

No. The current TWIC® cards will remain valid until the expiration date printed on the card. TWIC® card holders are not required to request a new or replacement TWIC® card until the card expires.

Note: Eligible TWIC® card holders may apply for a TWIC® and extend the validity of their TSA Security Threat Assessment at any point during its 5-year validity. TSA encourages TWIC® card holders to apply for a new TWIC® card at least 30 days prior to expiration to ensure timely delivery and/or pick-up of the new TWIC® card.

What are some of the features of the new card?

The new TWIC® card design incorporates enhanced security features, including tactile printing, holographic laminate, and an Integrated Circuit Chip with the card holder’s name and photograph, card expiration date, and two biometric fingerprint templates. Additionally, the TWIC® NexGen card design will include a color-coded expiration date to promote secure validation of TWIC® by inspectors and facility or vessel owners and operators.

What if I’m in a rush and need my TWIC® quickly?

It’s important to plan ahead to ensure you complete the TWIC® application with enough time to receive a TWIC® card through the mail or via an enrollment center. Most applicants without disqualifying factors will receive their TWIC® cards in less than 10 business days.

Due in part to potential disqualifying factors or delivery issues, TSA suggests applicants apply a minimum of 30 days in advance. TSA does not offer next day or expedited delivery at this time. Please use the Universal Enrollment Services website or call (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET for additional assistance.

When will TSA begin issuing NexGen TWIC® cards?

TSA began issuing the new TWIC® NexGen cards on July 10, 2018, for all new and replacement TWIC® cards. In July, TSA ended production of the current TWIC® design and all cards issued by TSA will be the new, more secure card. 

Why is TSA producing TWIC® cards with a new design?

TSA first issued the TWIC® card in 2007. Over the past decade, the TWIC® card’s vulnerability to potential counterfeiting efforts and fraudulent use has increased. The new TWIC® NexGen card design uses the latest technology to safeguard your identity and promote the secure use of the credential at regulated facilities or vessels.

Will I have to pay more for the new TWIC® NexGen card?

No. There is no fee increase for the new cards.

Will I receive my new TWIC® NexGen card when applying at an enrollment center?

No. You will not receive your new TWIC® card during your enrollment. All cards will be printed and mailed from a central facility to the applicant’s designated address or an enrollment center for pick-up. Generally, TWIC® applicants without disqualifying factors will receive their TWIC® in approximately 7-10 business days. Due in part to potential disqualifying factors or delivery issues, TSA suggests applicants apply a minimum of 30 days in advance.

Will the new TWIC® NexGen card meet ID requirements to board a plane?

Yes. The new card meets TSA security standards for valid identification, and a valid unexpired TWIC® can be used to board planes. TSA officers are trained to recognize the TWIC® as an acceptable form of identification.

Note: Certain airports, facilities or vessels may request additional information to verify one’s personal identity. Please see the access requirements of individual authorities, owners or operators for additional information.

Will TSA continue to offer direct mail delivery of the new TWIC® NexGen?

Yes. TSA will continue to direct mail TWIC® cards to the card holder’s designated address. Alternatively, TWIC® applicants may request to have their TWIC® card shipped to an enrollment center for in-person pick-up.

Contact TWIC

(855) 347-8371
Weekdays:
8 a.m. to 10 p.m. ET

News

  • TWIC® NexGen

    On July 10, 2018, TSA began issuing a new more secure TWIC®.  The new design aims to deter counterfeiting efforts and mitigate the fraudulent use of the credential by incorporating enhanced security features.  The new card design is compatible with qualified TWIC® readers.

  • TWIC Fee Change

    Effective October 1, 2016, the fee for a new TWIC enrollment has been reduced to $125.25.  Reduced fee enrollments and replacement card fees will not change.

  • New Requirement

    Starting July 1, 2015, applicants who were born in the United States, and who claim U.S. citizenship, must provide documents to prove their citizenship. Visit required documentation for updated information.

  • Mailed Cards

    Applicants who request to receive their card by mail will receive a phone or email notification that the card has been mailed. You have 60 days to report if you did not receive the card. Failure to report in 60 days will result in a $60 fee to replace the lost card.