Update on Verified Identity Pass, Inc. Clear®'s Missing Computer

TSA Public Affairs
(571) 227-2829

WASHINGTON — The Transportation Security Administration (TSA) continues to investigate the circumstances surrounding the loss of a Clear®-owned laptop computer on July 26 that contained unencrypted data of approximately 33,000 customers.

TSA has verified that a laptop was discovered by Clear® officials yesterday at San Francisco International Airport. It was voluntarily surrendered to TSA officials for forensic examination.

TSA is conducting a broad review of all Registered Traveler providers' information systems and data security processes to ensure compliance with security regulations.

Clear® enrollments remain curtailed at this time. Current customers are not affected by this action and will not experience any disruption when using Registered Traveler.