TSA hosts 14th Annual Disability and Multicultural Coalition Conference

National Press Release
Tuesday, September 20, 2016

WASHINGTON – The Transportation Security Administration (TSA) hosted disability, multicultural organizations, and federal agencies at the 14th Annual TSA Coalition Conference Sept. 20, 2016, at the Pentagon Ritz-Carlton Hotel in Arlington, Virginia. Held annually, the conference brings together TSA leadership and leaders from organizations representing various religious, cultural, and disability communities to discuss security screening and issues of concern to coalition constituencies.

“Every day, TSA screens a diverse community of people as part of our critical mission to ensure the security of the traveling public,” said TSA Administrator Peter Neffenger. “TSA’s partnerships with members of religious, cultural, and disability communities help us to improve our training and increase our awareness of, and sensitivity to, the unique challenges some travelers face. We look forward to engaging with these important stakeholders, whose insight and experience help our employees understand and learn more about disabilities and multicultural issues.”

“Working and collaborating with the coalition is important as we seek to improve our training methods and better accommodate the needs of travelers from disability and multicultural groups,” said TSA Assistant Administrator Kimberly Walton, Office of Civil Rights and Liberties, Ombudsman and Traveler Engagement. “Every day, TSA officers screen nearly 2 million diverse travelers, and we want to ensure each individual is treated with respect and courtesy.”

This year’s conference focused on TSA programs and initiatives that address concerns from various coalition communities and ways to improve the security screening experience for passengers with disabilities as well as individuals from religious and cultural groups. Speakers from TSA shared information about TSA Cares, employment of individuals with disabilities at TSA, TSA Pre✓®, AskTSA, DHS TRIP (redress), and information on filing a claim for property damage. There were also opportunities for attendees to learn about and apply for TSA Pre✓® and DHS TRIP – the Traveler Redress Inquiry Program.

For more information about our civil rights and liberties program, passenger support program, or special screening procedures, visit our webpage.