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Official website of the Department of Homeland Security

Transportation Security Administration

Frequently Asked Questions

Click below for responses to frequently asked questions. Contact TSA for additional information.

General Screening

Can I bring my Samsung Galaxy Note 7?

The U.S. Department of Transportation, with the Federal Aviation Administration and the Pipeline and Hazardous Materials Safety Administration, have issued an emergency order to ban all Samsung Galaxy Note7 smartphone devices from air transportation in the United States. Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in carry-on baggage, or in checked baggage on flights to, from, or within the United States. For more information, read the announcement.  

Can I film and take photos at a security checkpoint?

TSA does not prohibit photographing, videotaping or filming at security checkpoints, as long as the screening process is not interfered with or sensitive information is not revealed.

Interference with screening includes but is not limited to holding a recording device up to the face of a TSA officer so that the officer is unable to see or move, refusing to assume the proper stance during screening, blocking the movement of others through the checkpoint or refusing to submit a recording device for screening.

Additionally, you may not film or take pictures of equipment monitors that are shielded from public view.

Can I take my pet through the security checkpoint?

Please remove your pet from the carrying case and place the case through the X-ray machine. You should maintain control of your pet with a leash and remember to remove the leash when carrying your pet through the metal detector. Animal carriers will undergo a visual and/or physical inspection.

Contact the airline to determine your airline's policy on traveling with pets before arriving at the airport.

How early should I arrive to the airport prior to my flights departure?

You are encouraged to arrive at the airport two hours prior to flight departure for domestic travel and three hours for international travel. This allows time for parking and shuttle transportation, airline check-in, obtaining a boarding pass, and going through the security screening process, which includes screening of your carry-on baggage.

You are encouraged to contact your airline as times may vary depending on the airport and date of travel.

I forgot my identification; can I still proceed through security screening?

In the event you arrive at the airport without proper ID, because it is lost or at home, you may still be allowed to fly. By providing additional information, TSA has other ways to confirm your identity, like using publicly available databases, so you can reach your flight.

If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.

May I keep head coverings and other religious, cultural or ceremonial items on during screening?

Persons wearing head coverings, loose fitting or bulky garments may undergo additional security screening, which may include a pat-down. A pat-down will be conducted by a TSA officer of the same gender. If an alarm cannot be resolved through a pat-down, you may ask to remove the head covering in a private screening area.

Religious knives, swords and other objects are not permitted through the security checkpoint and must be packed in checked baggage.

Inform the TSA officer if you have religious, cultural or ceremonial items that require special handling.

Should I remove my body piercing?

Certain metal body piercings may cause the machines to alarm and a pat-down may be required. If additional screening is required, you may be asked to remove your body piercing in private as an alternative to the pat-down.

What are the screening procedures for transgender persons?

Transgender persons will be screened as he or she presents at the security checkpoint. The advanced imaging technology used to screen passengers has software that looks at the anatomy of men and women differently. If there is an alarm, TSA officers are trained to clear the alarm, not the individual. This process ensures every individual is screened effectively according to procedures prior to entering the secured area of an airport. You may request private screening or to speak with a supervisor at any time during the screening process

Please contact our Office of Civil Rights and Liberties for more information.

Learn more about the screening process and travel tips for transgender passengers.

What are the size restrictions for carry-on bags?

Size dimensions of carry-on baggage allowed in the cabin of the aircraft vary by airline. Contact your airline to ensure what can fit in the overhead bin or under the seat in front of you.

What steps are taken to screen musical instruments?

Musical instruments must undergo screening when transported as carry-on or in checked baggage. Musical instruments transported as carry-on require a physical inspection at the security checkpoint. Inform the TSA officer if your instrument requires special care and handling. Pack brass instruments in your checked baggage.

Check with your airline prior to your flight to ensure your instrument meets the aircraft size requirements.

REAL ID

Can I use my driver’s license to board an aircraft?

Yes. TSA will continue to accept valid driver’s licenses and identification cards issued by all states until January 22, 2018.

Do I need a passport to travel domestically in 2016 and 2017?

No. TSA will continue to accept driver’s licenses and identification cards from all states until January 22, 2018.

Is a passport my only other option if my driver's license or state ID is not acceptable?

No. TSA accepts and will continue to accept other forms of identity documents. Read about other acceptable forms of identification you may present at the security checkpoint.

What happens if I show up without an acceptable driver's license or state ID? Will I be allowed to fly?

Starting January 22, 2018, travelers who do not have a license or identification card from a compliant state or a state that has been granted an extension will be asked to provide alternate acceptable identification. If you cannot provide an acceptable form of identification, you will not be permitted through the security checkpoint.

Starting October 1, 2020, every traveler will need to present a REAL ID-compliant license or another acceptable form of identification for domestic air travel.

For schedule updates and to see if your state is compliant, visit the DHS REAL ID schedule and enforcement brief. Also read the frequently asked questions about REAL ID for additional information.

What is REAL ID?

Passed by Congress in 2005, the REAL ID Act established minimum security standards for state-issued driver’s licenses and identification cards and prohibits federal agencies, like TSA, from accepting licenses and identification cards for official purposes from states that do not meet these standards.

When will I need to change how I travel domestically?

Starting January 22, 2018, passengers who have driver’s licenses or identification cards issued by a state that is not compliant with REAL ID and that has not received an extension will need to show an alternative form of acceptable identification for domestic air travel. 

Starting October 1, 2020, every traveler will need to present a REAL ID-compliant license or another acceptable form of identification for domestic air travel.

Will minors need to have a driver’s license or state ID to fly domestically?

TSA does not require children under 18 to provide identification when traveling with a companion within the United States. The companion will need acceptable identification.

Advanced Imaging Technology

How does the imaging technology screening process work?

You will be asked to remove all items from your pockets (including non-metallic items) and walk into the imaging portal. Once inside, you are required to stand in position and remain still for a few seconds while the technology creates an image in real time. You will then exit the opposite side of the portal and collect your belongings. The entire process takes a matter of seconds.

Millimeter wave imaging technology uses harmless electromagnetic waves to detect potential threats, which are highlighted on a generic outline of a person appearing on a monitor attached to the unit. If there isn’t an alarm, an “OK” appears on the screen with no outline.

Is imaging technology safe?

Advanced imaging technology is safe and meets national health and safety standards. In fact, the energy emitted by millimeter wave technology is 1000 times less than the international limits and guidelines.

Is screening by imaging technology optional?

Generally, passengers undergoing screening will have the opportunity to decline AIT screening in favor of physical screening. However, some passengers will be required to undergo AIT screening if their boarding pass indicates that they have been selected for enhanced screening, in accordance with TSA regulations, prior to their arrival at the security checkpoint. This will occur in a very limited number of circumstances. The vast majority of passengers will not be affected.

What is advanced imaging technology?

Advanced imaging technology safely screens passengers without physical contact for both metallic and non-metallic threats, including weapons and explosives, which may be concealed under a passenger’s clothing.

What is done to protect my privacy during screening?

TSA has implemented strict measures to protect passenger privacy, which is ensured through the anonymity of the image. Automated target recognition software detects any metallic and non-metallic threats concealed under clothing by displaying a generic outline of a person on a monitor attached to the advanced imaging technology unit highlighting any areas that may require additional screening. The generic outline of a person will be identical for all passengers. If there isn’t an alarm, an “OK” appears on the screen with no outline.

Disabilities and Medical Conditions

Am I allowed to carry my CPAP machine onboard the plane, do I have to remove it from my carry-on?

A nebulizer, CPAP, BiPAP and APAP must be removed from its carrying case and undergo X-ray screening. Facemasks and tubing may remain in the case. You may provide a clear plastic bag to place the device through the X-ray.

I am traveling with medication, are there any requirements I should be aware of?

All passenger items must undergo security screening. It is recommended that medication be clearly labeled to facilitate the screening process.

You may bring medically necessary liquids, medications and creams in excess of 3.4 ounces or 100 milliliters in your carry-on bag. Remove them from your carry-on bag to be screened separately from the rest of your belongings.

I have a service animal, what type of screening should I expect?

You and your service dog/animal will be screened by a walk-through metal detector. You may walk through together or you may lead the animal through separately on a leash. You will undergo a pat-down if you are not screened by the walk-through metal detector.

If the metal detector alarms, you and your service dog/animal will undergo additional screening, including a pat-down.

I have an ostomy pouch, do I have to remove it for screening?

You can be screened without having to empty or expose the ostomy pouch during advanced imaging technology, metal detector and pat-down screening. Please inform a TSA officer that you have an ostomy pouch before you enter the screening area. The ostomy pouch is subject to additional screening and may require you to conduct a self pat-down of the pouch, followed by a test of your hands for any trace of explosives. You may also undergo a standard pat-down of areas that will not include the ostomy pouch.

I need special assistance during screening, whom can I contact before arriving to the airport?

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.

Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or email TSA Cares.

What are the procedures if I have an internal or external medical device, such as a pacemaker or metal implant?

Advanced imaging technology can facilitate your screening and reduces the likelihood of a pat-down. Inform the TSA officer that you have an artificial knee, hip, other metal implant or a pacemaker, defibrillator or other internal medical device. You should not be screened by a walk-through metal detector if you have an internal medical device such as a pacemaker. Consult with your physician prior to flying.

If you choose to not be screened through the advanced imaging technology or you alarm the walk-through metal detector, you will undergo a pat-down screening.

Lost or Damaged Item

How do I recover a lost item left at the airport?

Contact lost and found to locate items left at the security checkpoint. For items left elsewhere in the airport, please contact the airport authority.

I have a missing or damaged item. How do I file a claim?

You may file a claim if you are injured or your property is lost or damaged during the screening process. Screening at certain airports is performed by private companies and not TSA.

What information should I provide on the claim?

Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Contact your airline for lost or missing baggage.

What is the status of my claim?

Please allow up to six months to fully investigate your claim. Claims that require investigation by law enforcement require additional processing time.

All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. You can check the status of your claim at any time.

Pat-down Screening

What can I do to prevent an alarm?

To reduce the likelihood of an alarm that results in pat-down screening, remember to remove all items from your pockets before you go through screening. You should avoid wearing clothes, shoes and jewelry with a high metal content.

What can I expect during pat-down screening?

At any time during the screening process, you may request private screening and have  a witness of your choice present. The screening is conducted by a TSA officer of the same gender. The officer will explain the pat-down process before and during the screening. Since pat-down screening is conducted to determine whether prohibited items are concealed under clothing, sufficient pressure must be applied in order to ensure detection. You should inform the officer if you have a medical condition or any areas that are painful when touched.

Why would I receive pat-down screening?

Pat-down screening is used to resolve alarms; provide an alternate to metal detectors and imaging technology; and as an unpredictable security measure.

Will children receive pat-down screening?

TSA officers will work with parents to resolve any alarms at the checkpoint. TSA has modified screening procedures for children 12 and under that reduce the likelihood of pat-down screening.

Permitted and Prohibited Items

How do I retrieve a prohibited item that was removed from my baggage?

There are no provisions for returning prohibited items removed from checked baggage. Passengers should contact their airline with further questions about possible hazardous materials.

Is breast milk, formula and juice exempt from the 3-1-1 liquids rule?

Formula, breast milk and juice in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage and do need to not fit within a quart-sized bag. These items should be separated from other liquids, gels and aerosols limited to 3.4 ounces.

Ice packs, freezer packs, frozen gel packs and other accessories required to cool formula, breast milk and juice are allowed in your carry-on. If these accessories are partially frozen or slushy, they are subject to the same screening as described above. You may also bring gel or liquid-filled teethers, canned, jarred and processed baby food in carry-on baggage. These items may be subject to additional screening.

May I pack food in my carry-on or checked bag?

Yes, you may pack food in your carry-on or checked bag, but remember all food must undergo x-ray screening. Foods that are liquids, gels, or aerosols must comply with the 3-1-1 liquids rule. TSA officers make the final decision on whether certain items are permitted into the secured areas of the airport.

What happens if TSA determines I am traveling with an item that is deemed hazardous material?

If hazardous materials are found in a passenger’s checked baggage, those items are brought to the attention of the airline with which the passenger is booked.  Once the airline determines whether the item is permitted or prohibited, TSA officers accept the airline’s determination.

What is the 3-1-1 liquids rule?

Each passenger may carry liquids, gels and aerosols in travel-size containers that are 3.4 ounces or100 milliliters. Each passenger is limited to one quart-size bag of liquids, gels and aerosols. Common travel items that must comply with the 3-1-1 liquids rule include toothpaste, shampoo, conditioner, mouthwash and lotion.

TSA Pre✓®

Applying for TSA Pre✓®

Can foreign citizens participate in TSA Pre✓®?

To be eligible to participate in TSA Pre✓®, foreign citizens must meet specific citizenship/residency requirements. Before you apply, we recommend that you review the various DHS trusted traveler programs such as the TSA Pre✓® Application Program, Global Entry, NEXUS, or SENTRI to ensure you meet the eligibility requirements and determine the best program for you.

Does the name on my airline reservation have to match the name on my application?

Yes. The name submitted on your airline reservation must be an exact match to the name you provided on your application. If you use a frequent flyer account or online travel profile, ensure that your name is properly saved.

How can I find an enrollment center?

How do I apply for TSA Pre✓®?

It takes five minutes to submit an online application and schedule an in-person appointment that includes a background check and fingerprinting at an enrollment center.

Before you apply, we recommend that you review the various DHS trusted traveler programs, such as the TSA Pre✓® Application Program, Global Entry, NEXUS, or SENTRI, to ensure you meet the eligibility requirements and determine the best program for you.

How should I fill out my name on my application?

The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. The name provided must be the name used when making your airline travel reservations.

How was the application fee determined?

The application fee covers an in-depth background check, fingerprinting, identity verification, and other administrative costs of the program.

How will I know that I have TSA Pre✓®?

Participating airlines print a TSA Pre✓® indicator directly on your boarding pass if you are eligible for TSA Pre✓® on that flight. In addition to the indicator, TSA Pre✓® eligibility is embedded in the barcode of the boarding pass. Once the boarding pass is scanned at the checkpoint, the TSA officer may refer you to the TSA Pre✓® lane. If you do not have a valid boarding pass with TSA Pre✓® embedded in the barcode, you cannot access the TSA Pre✓® lane.

Is there an age restriction to apply for TSA Pre✓®?

There is no age restriction to apply for TSA Pre✓®. However, family members ages 12 and under traveling with an eligible parent or guardian with a TSA Pre✓® indicator on their boarding pass can participate in expedited screening.

My personal information has changed. How do I update my information so that I can continue to receive TSA Pre✓®?

If you are a member of theTSA Pre✓® Application Program, you may call (855) 347-8371 weekdays, between 8 a.m. and 10 p.m. ET, to make changes to your name, address, or other information contained in your records. You may also submit your inquiry online. You will be provided information regarding documentation needed to process the change.

If you are a member of Global Entry, NEXUS, or SENTRI, please submit an email, call (855) 873-4637, or visit the online information center.

What are the accepted payment methods for the application fee?

You may pay the $85 TSA Pre✓® Application Program fee with a credit card, money order, company check, or certified/cashier’s check. 

Global Entry applicants are required to pay the $100, one-time fee online by credit card or through an electronic bank transfer. If you are applying to a different trusted traveler program, such as NEXUS or SENTRI, you may submit an email, call (855) 873-4637, or visit the online information center.

What happens after I submit my application?

Individuals who apply directly through the TSA Pre✓® Application Program will receive written notification within two to three weeks after the in-person appointment.  Many individuals are approved several days after completing the in-person appointment, so you are encouraged to check your status online.

If you applied to Global Entry, NEXUS, or SENTRI, please review your online account for instructions on scheduling an interview at an enrollment center and further instructions or contact CBP by submitting an email, calling (855) 873-4637, or visiting the online information center.

What if I cannot provide fingerprints at enrollment that meet the FBI requirements?

TSA may submit a request for the FBI to conduct an alternate verification process. This alternate process may require an additional two to four weeks of processing time.

If you applied for Global Entry, NEXUS, or SENTRI, you may submit an email, call (855) 873-4637, or visit the online information center.

Will I receive an ID card or other credential to use TSA Pre✓® lanes?

No. A TSA Pre✓® indicator will be printed on your boarding pass and embedded in the barcode if you are eligible for TSA Pre✓® on your flight. When TSA scans your boarding pass at the security checkpoint, you may be referred to a TSA Pre✓® lane. We do not issue cards or credentials to access the TSA Pre✓® lane.

Although members of Global Entry, NEXUS, and SENTRI may be issued a card when approved for the program, you cannot use these cards to access the TSA Pre✓® lane. A TSA Pre✓® indicator will be printed on the boarding pass and embedded in the barcode if you are eligible for TSA Pre✓® for your flight.

Experiencing TSA Pre✓®

Can I access the TSA Pre✓® lane by showing my Global Entry, NEXUS, or SENTRI card or TSA Pre✓® approval letter?

No. To receive TSA Pre✓®, you must include your known traveler number in the appropriate field of your airline reservation, and the TSA Pre✓® indicator must be visible on your boarding pass and embedded in the barcode. You will not be eligible to access the TSA Pre✓® lane by presenting a trusted traveler card, TSA approval letter, or other documentation.

Can I use TSA Pre✓® when flying from a U.S. airport to a foreign country?

Yes. TSA Pre✓® is available if you are traveling domestically within the United States and when departing from a U.S. airport to locations outside the country. You may also be eligible for TSA Pre✓® when connecting to a domestic flight after arrival in the United States.

Does my boarding pass indicate that I can use the TSA Pre✓® lane?

Participating airlines print a TSA Pre✓® indicator (such as TSAPRECHK, TSA PRE, or TSA Pre✓®) on boarding passes to help you recognize when you are eligible for TSA Pre✓® on your flight.

I am traveling with my family; can they also use the TSA Pre✓® lane?

Children ages 12 and younger may use the TSA Pre✓® lane when traveling with a parent or guardian who has the indicator on their boarding pass. Travelers 13 and older who do not have a TSA Pre✓® boarding pass must go through standard security lanes or apply. Before applying, TSA recommends reviewing the various DHS trusted traveler programs, such as the TSA Pre✓® Application Program, Global Entry, NEXUS, and SENTRI, to determine the best program for your family.

If TSA Pre✓® is not available at my airport, why was TSA Pre✓® printed on my boarding pass?

Travelers are vetted for TSA Pre✓® every time they fly. TSA and airlines do not limit printing of the TSA Pre✓® indicator to participating airports.

Which airlines participate in TSA Pre✓®?

Why can’t I use the TSA Pre✓® lanes when traveling on any airline?

Passengers must be traveling on an airline that has entered into a partnership with TSA. Under this partnership, TSA works with the airline to establish system and checkpoint requirements and determine operation of TSA Pre✓® lanes at airports.

Global Entry, NEXUS, and SENTRI

I am having trouble with my Global Entry/NEXUS/SENTRI membership; whom can I contact?

I forgot my PASSID. How do I find it?

What are a CBP PASSID and known traveler number?

The CBP PASSID is assigned to you upon approval for membership in Global Entry, NEXUS, or SENTRI. This nine-digit number usually begins with 98, serves as your known traveler number, and can be found on the back of your NEXUS, SENTRI, or Global Entry card or by logging on to the Global Online Enrollment System.

Your trusted traveler card will not grant you access to TSA Pre✓® lanes. The TSA Pre✓® indicator must be printed and embedded in the barcode of your boarding pass in order to receive expedited screening benefits. 

What is the difference between NEXUS, SENTRI, and Global Entry?

Each program offers different expedited customs screening experiences.  Before you apply, please review the various DHS trusted traveler programs to ensure you meet the eligibility requirements and determine the best program for you.

Known Traveler Number

How do I add my KTN to my frequent flyer profile on one of the participating airline?

Ask your airline(s) to update your profile information and/or saved Secure Flight data. By updating your airline profile, you still have to notify your airline to make sure your KTN/Secure Flight data is in each reservation correctly, with the same information used when applying for one of the trusted traveler programs. Some airlines may need proof of your full name to make changes to your frequent flyer profile. Please contact your airline directly for more information. Updating your frequent flyer profile will not automatically update any previous reservations.

How do I add my KTN to previous reservations?

Contact your airline by phone or online to add your KTN to any existing reservations or reservations made before you received your KTN. The airline also can confirm that your first/middle/last name are in the correct Secure Flight fields. The KTN will be submitted along with Secure Flight passenger data to TSA. Remember to enter your full name, date of birth and KTN exactly as you provided during enrollment.

How do I use my known traveler number or KTN?

Once you have been assigned a KTN, you must include this number in the ‘known traveler number’ field of each reservation you make with a participating airline. The KTN also can be added when booking reservations online via a participating airline website, by phone with an airline reservation agent or with the travel management company making reservations. Save your KTN to any frequent flyer profiles, employer booking systems or online travel websites that you use.

I booked my travel via a third-party website and/or travel agency; will I receive TSA Pre✓®?

We recommend calling your airline after making a reservation through a third-party website, such as Expedia and Orbitz, and/or travel agent to ensure your known traveler number, name and date of birth correctly transmitted from their system. On occasion, third-party systems may not properly transmit passenger data. Confirming that your information was received by the airline is the best way to ensure you receive proper consideration for TSA Pre✓® on your next flight.

I forgot my KTN. How do I find it?

I have more than one KTN. Which should I use?

You may use any active KTN that you have been assigned. However, please verify that the airline has the first/middle/last name and correct date of birth that is associated with that KTN. Your individual reservation must include your KTN. Travelers can check with the airlines to verify their KTN is listed in their reservation. An incorrect name or date of birth on your reservation will prevent you from receiving proper consideration for TSA Pre✓®.

TSA Pre✓® Disqualification, Suspension and Expiration

Can I be disqualified/suspended from TSA Pre✓®?

Yes. If you commit certain violations of federal security regulations, such as interference with security operations, access control violations, providing false or fraudulent documents, making a bomb threat, or bringing a firearm, explosive, or other prohibited item to an airport or onboard an aircraft, you are denied expedited screening for a period of time. The duration of disqualification from participation in TSA Pre✓® is related to the seriousness of the violation and/or a repeated history of regulatory violations.

If you have questions concerning your TSA Pre✓® status, call the TSA Contact Center at (866) 289-9673. If you received a notice of violation, please contact your case agent.

What happens when my membership expires?

What if I received a preliminary determination of ineligibility letter?

TSA Pre✓® for Active Duty Military and DoD Civilians

Are all individuals who have a common access card or DoD ID card eligible?

At this time, only members of the U.S. Armed Forces and DoD federal civilians are eligible for TSA Pre✓® through the existing partnership between DoD and TSA. Eligible DoD federal civilians must opt-in via milConnect. Members of the U.S. Armed Forces are not required to opt-in.

Am I eligible for TSA Pre✓® if I make my reservations through a Commercial Travel Office?

Yes. When the commercial travel offices asks you to verify your Secure Flight personal information (full name, birthdate, gender), provide your DoD ID number as the known traveler number. The office is not required to ask travelers for their known traveler number, but will enter it in the reservation if the traveler volunteers the information.

Can I use TSA Pre✓® for personal travel?

Yes. To participate, include your DoD ID number in the known traveler number field when making reservations through an airline or travel website. Travelers may also save their DoD ID/KTN in their frequent flyer program profile.

Do I need to be in uniform to participate?

No. Members of the U.S. Armed Forces do not need to be in uniform or on official travel to participate in TSA Pre✓®.

Do I present my common access card at the checkpoint to access the TSA Pre✓® lane?

No. All members of the U.S. Armed Forces must include their DoD ID number in the known traveler number field when making flight reservations and a TSA Pre✓® indicator must be visible on your boarding pass. The airlines will print a TSA Pre✓® indicator (such as TSAPRECHK, TSA PRE, or TSA Pre✓®) on boarding passes to help you recognize when you are eligible for TSA Pre✓® on your flight.

You cannot access the TSA Pre✓® lane by presenting your CAC or other documentation.

How can I opt-in for TSA Pre✓® as a DoD Civilian?

DoD federal civilian employees must opt-in to TSA Pre✓® by visiting the milConnect website. After selecting the “My Profile” and the “CIV” menu tab when logged into the website, users will be guided through the opt-in process for TSA Pre✓®. Civilian employees need to opt-in only once. Members of the U.S. Armed Forces do not need to opt-in.

How do I get TSA Pre✓® as a member of the U.S. Armed Forces?

Enter the DoD ID number from the back of your common access card into the “known traveler number” field of your flight reservations or when updating your Defense Travel System profile for official travel.

TSA Pre✓® for Persons with Disabilities and Medical Conditions

Can I request to use the TSA Pre✓® lane because of my disability or medical condition?

No. Only travelers who have a valid boarding pass with the TSA Pre✓® indicator printed on the boarding pass and embedded in the barcode will have access to the TSA Pre✓® lanes.

Can the fee for TSA Pre✓® be waived because I have a disability or medical condition?

No. The application fee covers the cost of the background check and cannot be waived.

I contacted TSA Cares for assistance. Will someone meet me at the checkpoint?

The level of assistance you receive may vary by airport. If you have any concerns when you arrive at the checkpoint, you may ask to speak with a supervisor or a passenger support specialist for assistance.

I need assistance during screening. Is there a number I can call before my flight?

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.

Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or email TSA Cares.

What does "lacking mental capacity" mean in Question 6 on the TSA Pre✓® application form?

This question determines mental capacity relating to criminal cases closed as “not guilty by reason of insanity.”

What happens if I cannot go through, or opt-out of, metal detector screening?

What if I have TSA Pre✓® and I use a wheelchair or scooter?

As a TSA Pre✓®-eligible traveler, you are allowed to leave on your shoes, belt, and light jackets, unless instructed otherwise by a TSA officer.  TSA Pre✓®-eligible travelers are also allowed to keep their laptops and 3-1-1 compliant liquids in their carry-on luggage. Your screening process is determined by your ability to stand and walk. If you can stand and walk without the support of a person or device, you may be screened using advanced imaging technology or walk-through metal detector. If you can neither stand nor walk, you will be screened by a patdown while you remain seated.

A transportation security officer will physically inspect your wheelchair or scooter, including the seat cushions and any non-removable pouches or packs. If the wheelchair or scooter has any removable pouches or bags, you will need to remove them for x-ray screening.

What if I need assistance completing my application?

Other Frequently Asked Questions

Civil Enforcement

Are prohibited items returned to the owner?

Federal law and operational considerations restrict the return of prohibited items that are left at the security checkpoint.

Do I need an attorney?

The choice to hire an attorney is solely your decision. You are afforded the options of requesting an Informal Conference or a Formal Hearing (see related questions below), with or without legal representation.

How can I contact the Special Enforcement Program Office after receiving a notice of violation?

All disputes or mitigating information specific to an individual case must be submitted to the Special Enforcement Program Office in writing. The preferred way to contact us is by email, at NOV.APO@dhs.gov. If you are unable to contact us by email, you can send your correspondence, in writing, to:

U.S. Department of Homeland Security
Special Enforcement Program Office (TSA-801)
601 South 12th Street
Arlington, VA 20598-6801

Please include your full name, TSA case number (in the notice of violation), and your contact information (e.g. telephone numbers, mailing address, email address).

How is my item considered a weapon, explosive, or incendiary?

The TSA interpretive rule found in the Federal Register (Vol. 68, No. 31) provides guidance to the public on the types of property TSA considers to be weapons, explosives, and incendiaries prohibited in airport sterile areas and in the cabins of aircraft under the TSA regulations. The interpretation also provides guidance on the types of items permitted in sterile areas, the cabins of passenger aircraft, and in passengers’ checked baggage. You may view the TSA interpretive rule in its entirety.

How was the penalty amount determined?

TSA’s civil penalty amounts are based on published Sanction Guidance. Proposed penalty amounts are generally set at the low end of each violation category range. In some cases, however, penalties may be higher based on aggravating circumstances present in the case (e.g. repeat violations). You read the TSA Sanction Guidance Table in its entirety. If you believe that you cannot afford the proposed amount, you may select Option 3 in the Options Sheet and follow the instructions provided.

I had a prohibited item at a security screening location. Will I be able to receive TSA Pre✓®?

You are not authorized to access this content.

I have additional questions that were not addressed here regarding the notice of violation I received. Can I talk to someone?

You may contact the Special Enforcement Program Office at (571) 227-3994. Be prepared to leave a message providing your name, phone number, the case number and correct spelling of the individual who is listed on the notice of violation, and your case agent’s name. Your message will be directed to your case agent for a return call. It is the goal of TSA to return all calls within 72 hours; however, in the event of a delay, the date of your message will be taken into consideration.

I received a notice of violation, how do I pay the civil penalty?

You may submit your payment electronically through www.pay.gov, a secure website administered by the U.S. Department of the Treasury. Select “DHS/TSA” on the “Find an Agency” page to access TSA civil penalty payments. When entering your TSA case number, do not enter the preceding “N”, your case number will begin with the number “2.”

You may also mail your payment with the payment page provided in your notice of violation to:

Transportation Security Administration
P.O. Box 530262
Atlanta, GA 30353-0262

If you are paying my check or money order, please make your payment payable to: Transportation Security Administration and write your case number and name on the check or money orders.

I was told at the airport that I would not be issued a civil penalty, why am I receiving a notice of violation?

TSA is unable to advise passengers/individuals at the time of the incident whether or not they will be assessed a civil penalty. When an incident occurs, the screening personnel forward the information to the TSA regulatory department to determine if a violation of the Transportation Security Regulations occurred. Once the investigation has concluded and it is determined that a violation did occur, the individual is notified by a notice of violation.

Is the notice of violation a criminal charge?

A notice of violation does not make any criminal charges against you; it is only a civil (non-criminal) monetary penalty for a regulatory violation. Any criminal action taken as a result of an incident would be handled separately by criminal prosecutors, and through separate notification. TSA does not decide which cases will be charged criminally.

What do I do after receiving a notice of violation?

You may respond to the notice of violation by choosing one of the five options listed in the options sheet that is attached to your notice. Instructions for submitting your response are contained in the options sheet.

All communications with TSA in regard to a specific notice of violation must be made in writing with an appropriate options sheet selection by either emailing NOV.APO@dhs.gov, or by mailing to:

U.S. Department of Homeland Security
Special Enforcement Program Office (TSA-801)
601 South 12th Street
Arlington, VA 20598-6801

Your response is due within 30 days of your receipt of the NOV.

What does 49 § 1540.105 say?

What does 49 § 1540.111 say?

What happens if I request a formal hearing?

What happens if I request an informal conference with a TSA official?

The informal conference is a meeting with a TSA official to discuss your case. It allows you to present information that you would like the TSA to consider before making a final decision. If you request an Informal Conference, a TSA official will be assigned to your case and will contact you to schedule and hold the Informal Conference. Further action is determined on a case-by-case basis and may vary based on the facts and circumstances of each case.

What if I don’t respond to the notice?

If you fail to respond to the notice of violation within 30 days of receipt, TSA will issue you a final notice. If you fail to respond to the final notice within 15 days of receipt, TSA will then assess against you the full civil penalty amount proposed in your NOV, and may refer this matter to the U.S. Department of the Treasury or to the U.S. Department of Justice for collection of this debt owed to the U.S. government.

What is a Notice of Violation?

A notice of violation is a notification by TSA of the initiation of a civil penalty action against an individual for an alleged violation of a security requirement outlined in the Transportation Security Regulations.

Why did I receive a notice of violation?

The notice of violation was sent to you because you are alleged to have violated a security requirement when you were at an airport.

Why is a 50 percent payment option offered?

This option is a settlement offer by the TSA in an effort to resolve this matter fairly and quickly.

Electronic Baggage Screening Program

Can additional funds be requested for currently or previously funded projects?

Projects previously funded for facility modification by the Electronic Baggage Screening Program through either another transaction agreement or memorandum of agreement are not eligible for additional funds.

Should projects previously funded by TSA require additional funds, the project sponsor should submit a request including a detailed cost estimate. TSA will not reimburse for anything outside of the existing scope or for cost incurred before it is executed. The project sponsor must contact the appropriate point of contact.

Can funds be requested to cover costs already incurred?

TSA will not provide funding for a checked baggage inspection system project that does not have an authorized funding agreement in place.

Can more than one project be submitted?

Airports may submit applications for more than one project; however, a separate application for each individually designed and constructed project is required for the following reasons:

  • To ensure a unique request identification number is included in each application in order to track the status of the project.
  • To avoid confusion regarding additional information requirements for a specific project.
  • To resolve design review comments for specific projects.
  • To allow for resolution of issues regarding one project without jeopardizing any other projects.

What costs will be considered for funding?

The TSA Funding of Checked Baggage Inspection System Project Costs Policy Memo contains additional information regarding allowable and allocable costs, up to the not-to-exceed value of each project, covered by design and facility modification applications.  

Costs identified as allowable and allocable will be part of the project funding negotiations between TSA and the airport depending on the option selected from those included in the submitted alternatives analysis. The airport’s ability to fund future increases in annual operations and maintenance costs related to the operation of an in-line system is essential to the overall analysis of project viability. TSA recommends airports perform a thorough analysis of the costs associated with the implementation of an in-line system to identify potential increases in operational cost.

What happens if the application package is incomplete?

If the application package is deemed incomplete, the airport executive point of contact will be contacted via email and the missing information will be requested. The airport will then have the opportunity to submit the missing information in order for it to be included with the application.

What is the application process?

Interested project sponsors must submit a completed application to the federal security director or designated representative. The current version of the design application or facility modification application must be used.

Prior to submission, the security director will submit a request via the equipment request interface, receiving a request identification number from the requirements management advisory group – this number must be included on the application. For submission, please email your application.

TSA reviews the application and contacts the airport executive point of contact if any information is missing. After review, a technical interchange meeting is held. If determined an in-line system is not suitable for a given screening zone, the airport will be notified the application will not be considered for funding.

What is the funding application review process?

Applications will be reviewed only after all requested documents and plans have been received. Applications failing to include all the required documentation are incomplete and may not be considered in the current funding cycle. Upon receipt, a funding application is:

  • Reviewed for compliance against submission information requirements.
  • If incomplete or non-conforming, email identifying the missing information is sent to the airport executive point of contact.
  • If project is outside the scope of the Electronic Baggage Screening Program, email communication is sent to the airport executive point of contact.
  • Some projects require design review for compliance. As part of the process, TSA coordinates between airport and airport’s baggage handling system designer to review and resolve any comments or outstanding issues.
  • Upon completion of the review process, TSA sends notification of current status to the airport.

What is the process for submitting an application?

Electronic submissions are preferred, please email your submission.  If the airport encounters transmission problems due to file size limitations, please send two copies of the documents, with scalable drawings, on a CD via express mailing service to the following address:

EBSP RPC Point of Contact
Mail Stop TSA TSIF - #32
Transportation Security Administration
3701 West Post Office Road
Washington, D.C. 20528-6032

Documents should be provided in the file formats specified.

What supporting documentation is required?

The Planning Guidelines and Design Standards outline the supporting documentation requirements for in-line and mini in-line system. The required deliverables for mini in-line and in-line systems can be found in the figure entitled “Deliverables Checklist for In-line CBIS.” The “Contents” section includes all figure titles in the document for easy reference. It is imperative that the airport complies with submission of all required and applicable documents in the checklist to prevent unnecessary delays during the design review process. Read the design standards for Checked Baggage Inspection Systems.  

In addition, when submitting the Facility Modification OTA application, all supporting National Environmental Policy Act documents must be attached. Additional information can be found in the application guidance for the facility modification.

What types of baggage screening projects are eligible for funding?

TSA funds new in-line projects based on its funding prioritization criteria. A project sponsor can proactively apply for design and construction funding related to building a new in-line checked baggage inspection system, a checked baggage resolution area upgrade, or an efficiency project for an existing inspection system. Only projects using qualified product list equipment are eligible for funding.

What types of projects are not eligible for funding?

Non-eligible projects include any request not related to a new in-line baggage screening system including, but not limited to:

  • Stand-alone baggage screening systems.
  • Equipment decommission and/or removal.
  • Equipment relocation.
  • Ancillary and/or safety equipment.
  • Reimbursement of electronic detection projects that are already completed.
  • Equipment recapitalization.

Which application should be submitted for a project?

The Design OTA application should be completed if the project sponsor is requesting funding for the design of an eligible checked baggage inspection system. The project sponsor must be prepared to provide its cost share for the design phase. Cost share and other financial information requirements are provided in the application guidance.

The facility modification application should be completed to request funding for construction of an eligible inspection system. As part of an application, the project sponsor must be prepared to provide its required cost share for the entire construction project.

Project sponsors are strongly encouraged to coordinate with local and headquarters TSA entities via project coordinators as early as possible when inspection system projects are being considered and conceptually planned.

Which version of the Planning Guidelines and Design Standards is applicable to the application?

Will applicants not funded have to reapply?

Projects that have received an evaluated unfunded letter will be considered during the next funding cycle.

Additional information and data may be required or requested in order to meet the current funding process requirements. A request for this information will be sent to the airport executive point of contact identified on the initial application.

If project application details change, please email your updates.  TSA will send a communication quarterly to solicit updates.

FOIA

Can I submit a FOIA request for someone else?

In the case of third party requests, DHS regulations require a statement from the individual verifying his or her identity and certifying that individual's agreement that records concerning him or her may be accessed, analyzed and released to a third party. You must also complete and sign an Affirmation Declaration Statement.

How can I obtain a copy of my official personnel folder?

Current TSA employees may access their records through the electronic OPF. You may request assistance from your facility's Human Resource/Administrative Office or read the list of frequently asked questions.

Former Federal Civilian Employees (the person of record) may obtain copies of most civilian and personnel medical records on file at the National Personnel Records Center, including copies of the Standard Form 50 (Personnel Action) via written request. Different release procedures apply for archival civilian personnel records. Please note, OPFs are retired to the center within 120 days after separation from federal employment. If less than 120 days have elapsed since separation, write to the last employing federal office.

Federal law 5 USC 552a(b) requires that all requests for records and information be submitted in writing. Each request must be signed in cursive and dated within the last year. Please identify the documents or information needed and explain the purpose of your request.

Certain basic information needed to locate civilian personnel records, includes the full name used during federal employment, date of birth, Social Security Number (if applicable), name and location of employing federal agency, and beginning and ending dates of federal service.

Written requests must be signed and dated. Mail or fax to:

National Personnel Records Center, Annex
1411 Boulder Boulevard
Valmeyer, IL 62295

Fax: 618-935-3014

What exactly can I request?

Existing documents, writings, photographs, videos, sound recordings, drawings, computerized records, electronic mail, agency policies and procedures, executive decisions, or any other material or information that can be retrieved and duplicated.

What if I am not satisfied with the results of a FOIA request?

You may file an appeal for a denial of records or a no-records response. If you are dissatisfied with the results released, you have the right to appeal in writing at:

Office of Civil Rights & Liberties, Ombudsman and Traveler Engagement
601 South 12th Street
East Building, E7-121S
Arlington, VA 20598-6033

Submit your appeal within 60 days from the date of the response letter. with the TSA assigned FOIA request number. Please include the reasons for your appeal and mark your mailing envelope “FOIA Appeal.”

What is the fee for a FOIA request?

There is no fee to make a FOIA request. However, there may be a fee associated with the search and response process.

Search fees will be charged for all requests except those made by:

  • Academic institutions
  • Noncommercial scientific institutions
  • Members of the press

Review fees will be charged for all commercial use requests. You will be advised if the fees total more than $25.

What records does TSA provide under FOIA?

Any type of record may be requested. Typically, incident reports at airports, complaints lodged against TSA, weapons surrendered at airports, contracts, and employment application results are requested. When making a request, please provide TSA with information on where the records may be held.

Who can submit a FOIA request?

All citizens and non-citizens, private individuals, academic institutions, public interest groups, corporations, associations, non-profit groups, and other state, local, and foreign governments can submit a FOIA request.

HAZMAT

Do applicants with HMEs have to repeat the STA if they are applying for TWICs?

No. Applicants who apply for a TWIC do not have to pay the full price for the TWIC STA if they apply successful clearance results from their most recent HME STA, and as a result, the fee for the TWIC is reduced by $22.75. All TWIC applicants must pay the fees that cover the other components of the TWIC program, including enrollment and card issuance. Applicants are always offered the option to apply for a full-fee TWIC STA if they determine it is more cost effective to do so.

Does this rule apply to drivers entering the U.S. from Canada and Mexico?

This rule applies only to drivers who hold a CDL issued by a state of the U.S. Generally, this would not include drivers from Canada and Mexico. There is a separate rule that addresses Canadian drivers hauling explosives into the U.S. Eventually, all drivers will have to meet threat assessment and eligibility standards that are comparable to the standards that now apply to Hazmat drivers in the U.S.

How do I transfer my HME?

If you have completed a security threat assessment and you are transferring your HME to a new state, you may not have to go through a new threat assessment for the transfer, provided your new state can issue you an HME that expires within five years of your last assessment.

How often must a driver be fingerprinted and qualified under this rule? How do I renew my HME?

Generally, you must renew your HME every five years, although some states may require more frequent reviews based on shorter license cycles. You will be required to submit new fingerprints at the time of renewal of the endorsement. Per state requirements, you may be required to satisfactorily complete written competency tests as a prerequisite to the issuance of a new, renewed, or transferred HME.

I do not have a copy of my birth certificate. How do I obtain a copy of my state birth certificate?

Please contact the Vital Records department in the state you were born.

I require a copy of my approval letter of my employer/employment. What do I do?

If TWIC holders choose to use comparable TWIC STAs, when will their HMEs expire?

The HME will be issued with the same expiration date as the individual’s TWIC STA. Therefore, individuals should consider the expiration date of their current TWIC STA to determine if it is cost effective to apply for a comparable HME STA.

Is there a reduced fee if I already have a TWIC®?

You are eligible to pay a reduced fee if you hold a TWIC security threat assessment at least one year remaining before expiration in the following states:

(Arizona, California, Delaware, District of Columbia, Hawaii, Missouri, Nebraska, Nevada, New Mexico, North Carolina, Oregon, South Dakota, Utah, Virginia, Washington, West Virginia, Wyoming)

In addition, you are eligible to pay a reduced fee if you hold a TWIC security threat assessment at least four years remaining before expiration in the following states:

(Alabama, Colorado, Kansas, Minnesota, Montana, New Jersey, North Dakota, Ohio, Oklahoma, Vermont)

Applicants in all States above, except Virginia, can confirm their eligibility online with TSA during the HME STA application process here. The State of Virginia will confirm the eligibility of applicants online with TSA.

What happens after I submit my application?

TSA’s goal is to provide you with a response within 30-45 days of receiving the information you provided at enrollment. This may take longer if there was difficulty capturing your fingerprints during enrollment.

If cleared, you will receive notification by untracked first-class mail. Your letter of clearance is for informational purposes only and should not be required for proof of clearance from an employer or state. TSA sends official notification to your state of license only, and your state reflects your clearance result when it issues you a CDL with HME. Please check with your state as to what it may require you to do once you receive notification from TSA.

What if I receive a Preliminary Determination of Ineligibility letter from TSA?

If TSA finds potentially disqualifying information, TSA will send you a letter with instructions on how to proceed.

What is the legal interpretation of the phrase “field of transportation”?

The legal interpretation of the phrase “field of transportation” as it relates to fees covering the cost of vetting services can be found on the Federal Register as Docket ID TSA-2016-0001.

What is the rule under which TSA conducts the threat assessment?

The rule is 49 CFR 1572. On May 5, 2003, TSA published the rule to secure the transportation of hazardous materials (hazmat), including explosives, by requiring threat assessments for all individuals who apply for, renew, or transfer a Hazardous Materials Endorsement (HME) on their commercial driver’s license (CDL). On January 25, 2007, TSA modified this rule to include additional disqualifiers and appeal mechanisms.

Who is considered part of the field of transportation and can pay for TSA’s vetting services through user fees?

According to fee statute (6 U.S.C. 469(a)), the field of transportation includes any individual, activity, entity, facility, owner or operator that is subject to regulation by TSA, the Department of Transportation or the U.S. Coast Guard. This also includes individuals applying for trusted traveler programs, such as TSA Pre✓®.

Passenger Fees Effective December 19, 2014

How does the fee adjustment impact the air carrier reporting requirements established in the regulation?

Air carriers must continue to fulfill the record keeping and reporting requirements as provided in 49 CFR § 1510.17.

How is the September 11 Security Fee applied to air transportation sold to passengers on public charter flights?

If a passenger purchased air transportation from a public charter operator, which means paying the charter operator in full for air transportation, at any time prior to December 19, 2014, the public charter operator must collect the September 11 Security Fee in place prior to December 19, 2014. Conversely, if the passenger purchased public charter air transportation on or after December 19, 2014, the public charter operator must collect the revised September 11 Security Fee.

The direct or foreign air carrier operating the public charter flight must then collect the September 11 Security Fee from the public charter operator and remit the security fees to TSA the earlier of:

  • The time the direct or foreign air carrier received funds from the public charter escrow account; or
  • The date the direct or foreign air carrier operated the flight.

Note that the direct and foreign air carrier remittance date to TSA has no effect on the amount of the fee that should be collected from the passenger. The remittance amount is based on when the passenger purchased public charter air transportation from the public charter operator. 

How is the September 11 Security Fee applied to prepaid air transportation?

In the case of prepaid air transportation, if the passenger fully prepaid air transportation prior to December 19, 2014, and the carrier issued a ticket against the prepaid amount on or after December 19, 2014, the carrier must collect the September 11 Security Fee in effect prior to December 19, 2014, for that ticket because TSA considers the air transportation to have been purchased prior to December 19, 2014.

How will the adjustment be implemented?

The imposition and collection of the September 11 Security Fee will remain at $5.60 per one-way trip on air transportation sold on or after 12:01 AM Eastern Standard Time December 19, 2014, except that the fee imposed per round trip shall not exceed $11.20.

See the chart below for further itinerary examples that detail imposition of the fee prior from July 21, 2014 to December 18, 2014 and on and after December 19, 2014.

Itinerary Examples

Fee Imposition 49 CFR Part 1510 Effective July 21-December 18, 2014

Fee Imposition 49 CFR Part 1510 and H.R. 5462 Effective December 19, 2014 Structure

Washington Dulles to Chicago (stopover)
Chicago to Washington Dulles

$11.20

2 one-way trips

$11.20

1 round trip with 2 chargeable one-way trips

Washington Dulles to Chicago
Chicago to Washington Dulles

$5.60

1 one-way trip

$5.60

1 round trip with 1 chargeable one-way trip

Washington Dulles to Chicago
Chicago to Los Angeles (stopover)
Los Angeles to Chicago
Chicago to Washington Dulles

$11.20

2 one-way trips

$11.20

1 round trip with 2 chargeable one-way trips

Washington Dulles to Chicago
Chicago to Los Angeles
Los Angeles to Seattle (stopover)
Seattle to Los Angeles
Los Angeles to Chicago
Chicago to Washington Dulles

$11.20

2 one-way trips

$11.20

1 round trip with 2 chargeable one-way trips

Washington Dulles to Chicago
Chicago to Los Angeles
Los Angeles to Seattle (stopover)
Seattle to Los Angeles

$11.20

2 one-way trips

$11.20

2 one-way trips

Paris to New York
New York to Chicago

$5.60

1 one-way trip

5.60

1 one-way trip

Chicago to New York (stopover)
New York to Frankfurt (stopover)
Frankfurt to Chicago
Chicago to Minneapolis

$16.80

3 one-way trips

$16.80

3 one-way trips

Newark to Chicago (stopover)
Chicago to Denver (stopover)
Denver to Las Vegas (stopover)
Las Vegas to Chicago (stopover)
Chicago to San Francisco

$28.00

5 one-way trips

$28.00

5 one-way trips

Newark to Chicago (stopover)
Chicago to Denver (stopover)
Denver to Las Vegas (stopover)
Las Vegas to Chicago (stopover)
Chicago to Newark

$28.00

5 one-way trips

$11.20

1 round trip with 2 chargeable one-way trips

Orlando to Pittsburgh (stopover)
Pittsburgh to Orlando (stopover)
Orlando to Pittsburgh (stopover)
Pittsburgh to Orlando (stopover)
Orlando to Pittsburgh (stopover)
Pittsburgh to Orlando

$33.60

6 one-way trips

$33.60

3 round trips with 6 chargeable one-way trips

Juneau to Anchorage (stopover  10 hrs)
Anchorage to Seattle (stopover  10 hrs)
Seattle to Chicago (stopover  10 hrs)
Chicago to New York

$11.20

2 one-way trip

$11.20

2 one-way trips

Juneau to Anchorage (stopover  10 hrs)
Anchorage to Seattle (stopover  10 hrs)
Seattle to Chicago (stopover  10 hrs)
Chicago to New York
New York to Juneau

$11.20

2 one-way trips

$11.20

1 round trip with 2 chargeable one-way trips

What are examples of applying the passenger fee on or after Dec. 19, 2014, if air transportation is changed?

 

Example 1: Air transportation from Washington to Chicago to Los Angeles with a stopover only in Los Angeles that returns via the same route purchased before December 19, 2014, is charged a $11.20 fee for two one-way trips. If the passenger changed the itinerary to Washington to Los Angeles with only a stopover in Los Angeles and returns via the same route and the ticket is re-priced on or after December 19, 2014, the carrier must continue to charge the September 11 Security Fee of $11.20 for one round trip. 

Example 2: Air transportation from Washington to Chicago to Los Angeles purchased before December 19, 2014, is charged a $5.60 fee. If the passenger changed the itinerary to Washington to Los Angeles with a stopover in Los Angeles and returns via the same route and the ticket is re-priced on or after December 19, 2014, the carrier must charge the revised September 11 Security Fee of $11.20. 

Example 3: Air transportation from Washington to Chicago to Los Angeles purchased before December 19, 2014, is charged a $5.60 fee. If the air carrier changed the itinerary to Washington to Los Angeles on or after December 19, 2014, neither the carrier nor the passenger is liable for a revised September 11 Security Fee. The fee remains $5.60.

  

What if a carrier does not collect the required fees from a passenger?

If a direct or foreign air carrier does not properly collect the fee from the passenger, the direct or foreign air carrier is still solely liable to TSA for the fee.

What if a ticket originally purchased prior to December 19, 2014, was changed by the passenger on or after December 19, 2014?

If a passenger purchased a ticket before December 19, 2014, and changed the original itinerary and the ticket changed in price December 19, 2014, the carrier must treat the itinerary change as a new purchase and charge the revised September 11 Security Fee.

If however, a passenger purchased a ticket before December 19, 2014, and changed the amenities of that ticket on or after December 19, 2014, the carrier must not treat the transaction as a new purchase of air transportation and continue to collect the fee as in effect prior to December 19, 2014. Amenities include seating changes, meals or other items not related to air transportation.

What is the significance of continental air transportation and non-continental air transportation?

TSA modified the definition of “stopover” to make a distinction not only between domestic and foreign travel, but to recognize that non-continental U.S. air transportation (outside the contiguous 48 states) is more like foreign air transportation than continental air transportation. Stopover means a break in travel of more than:

  • four hours (4) for continental interstate and intrastate air transportation
  • twelve hours (12) for non-continental interstate and intrastate air transportation as well as foreign air transportation.

When must air carriers remit fees to TSA?

Under 49 CFR § 1510.13(a), direct and foreign air carriers must remit all September 11 Security Fees imposed each calendar month to TSA by the last calendar day of the month following the imposition of the fee. Therefore, direct and foreign air carriers must remit any September 11 Security Fees imposed on air transportation sold during the month of December 2014, no later than January 31, 2015.

Why was the TSA September 11 Security Fee adjusted effective December 19, 2014?

Effective December 19, 2014, TSA adjusted the fee in accordance with H.R.5462, which limits the maximum fee for round trips to $11.20.

Passenger Fees Effective July 21, 2014

How does the fee adjustment impact the air carrier reporting requirements established in the regulation?

Air carriers must continue to fulfill the record keeping and reporting requirements as provided in 49 CFR § 1510.17.

How is the September 11 Security Fee applied to air transportation sold to passengers on public charter flights?

A public charter operator must collect the September 11 Security Fee in place prior to July 21, 2014, if air transportation was purchased from a public charter operator in full at any time prior to July 21, 2014. Conversely, if the passenger purchases public charter air transportation after July 21, 2014, the public charter operator must collect the revised September 11 Security Fee.

The direct or foreign air carrier operating the public charter flight must then collect the September 11 Security Fee from the public charter operator and remit the security fees to TSA the earlier of: the time the direct or foreign air carrier receives funds from the public charter escrow account; or the date the direct or foreign air carrier operates the flight.

Note that the direct and foreign air carrier remittance date to TSA has no effect on the amount of the fee that should be collected from the passenger. The remittance amount is based on when the passenger purchases public charter air transportation from the public charter operator. 

How is the September 11 Security Fee applied to prepaid air transportation?

If the passenger fully prepaid air transportation prior to July 21, 2014, and the carrier issued a ticket against the prepaid amount after July 21, 2014, the carrier must collect the September 11 Security Fee in effect prior to July 21, 2014. The air transportation is considered to have been purchased prior to July 21, 2014.

How will the adjustment be implemented?

The imposition and collection of the September 11 Security Fee will change from $2.50 per enplanement, with a maximum of $5.00 per one-way and maximum of $10.00 per round trip to $5.60 per one-way trip on air transportation sold on or after 12:00AM Eastern Standard Time July 21, 2014.

See the chart below for further itinerary examples that detail imposition of the fee prior to July 21st and after July 21st.

Itinerary Examples

Imposition Prior
to July 21, 2014

Imposition Beginning
July 21, 2014

Washington Dulles to Chicago (stopover)
Chicago to Washington Dulles

$5.00

1 round trip with 2 chargeable enplanements

$11.20

2 one-way trips

Washington Dulles to Chicago
Chicago to Los Angeles (stopover)
Los Angeles to Chicago
Chicago to Washington Dulles

$10.00

1 round trip with 4 chargeable enplanements

$11.20

2 one-way trips

Washington Dulles to Chicago
Chicago to Los Angeles
Los Angeles to Seattle (stopover)
Seattle to Los Angeles
Los Angeles to Chicago
Chicago to Washington Dulles

$10.00

1 round trip with 4 chargeable enplanements

$11.20

2 one-way trips

Washington Dulles to Chicago

$2.50

1 one-way trip with 1 chargeable enplanement

$5.60

1 one-way trip

Washington Dulles to Chicago
Chicago to Los Angeles
Los Angeles to Seattle (stopover)
Seattle to Los Angeles

$7.50

2 one-way trips with 3 chargeable enplanements

$11.20

2 one-way trips

Paris to New York
New York to Chicago

$2.50

1 one-way trip with 1 chargeable enplanement

$5.60

1 one-way trip

Chicago to New York (stopover)
New York to Frankfurt (stopover)
Frankfurt to Chicago
Chicago to Minneapolis

$7.50

3 one-way trips with 3 chargeable enplanements

$16.80

3 one-way trips

Newark to Chicago (stopover)
Chicago to Denver (stopover)
Denver to Las Vegas (stopover)
Las Vegas to Chicago (stopover)
Chicago to San Francisco

$12.50

5 one-way trips with 5 chargeable enplanements

$28.00

5 one-way trips

Newark to Chicago (stopover)
Chicago to Denver (stopover)
Denver to Las Vegas (stopover)
Las Vegas to Chicago (stopover)
Chicago to Newark

$10.00

1 round trip with 4 chargeable enplanements

$28.00

5 one-way trips

Orlando to Pittsburgh (stopover)
Pittsburgh to Orlando (stopover)
Orlando to Pittsburgh (stopover)
Pittsburgh to Orlando (stopover)
Orlando to Pittsburgh (stopover)
Pittsburgh to Orlando

$15.00

3 round trips with 6  chargeable enplanements

$33.60

6 one-way trips

Juneau to Anchorage (stopover 10 hrs)
Anchorage to  Seattle (stopover 10 hrs)
Seattle to Chicago (stopover 10 hrs)
Chicago to New York

$10.00

4 one-way trips with 4      chargeable enplanements

$11.20

2 one-way trips

What are some examples of applying the September 11 Security Fee after July 21, 2014 if air transportation is changed?

Example 1: Air transportation from Washington to Chicago to Los Angeles with a stopover only in Los Angeles and returns via the same route purchased before July 21, 2014, is charged a $10 fee.  If the passenger changed the itinerary to Washington to Los Angeles with only a stopover in Los Angeles and returned via the same route and the ticket is re-priced after July 21, 2014, the carrier must charge the revised September 11 Security Fee of $11.20.

Example 2: Air transportation from Washington to Chicago to Los Angeles purchased before July 21, 2014, is charged a $5 fee. If the passenger changed the itinerary to Washington to Los Angeles and the ticket is re-priced after July 21, 2014, the carrier must charge the revised September 11 Security Fee of $5.60.

Example 3: Air transportation from Washington to Chicago to Los Angeles purchased before July 21, 2014, is charged a $5 fee. If the air carrier changes the itinerary to Washington to Los Angeles after July 21, 2014, due to an involuntary re-route, neither the carrier nor the passenger is liable for a revised September 11 Security Fee. The fee remains $5.00.

What if a carrier does not collect the required fees from a passenger?

If a direct or foreign air carrier does not properly collect the fee form the passenger, the air direct or foreign air carrier is still solely liable to TSA for the fee.

What if a ticket originally purchased prior to July 21, 2014, was changed by the air carrier after July 21, 2014?

If a passenger purchased a ticket before July 21, 2014, and the air carrier changed the original itinerary after July 21, 2014, due to an involuntary re-route, neither the passenger nor the air carrier are liable to TSA for the difference in the imposition of the revised fee.

What if a ticket originally purchased prior to July 21, 2014, was changed by the passenger after July 21, 2014?

If a passenger purchased a ticket before July 21, 2014, changed the original itinerary and the ticket was re-priced after July 21, 2014, the carrier must treat the itinerary change as a new purchase and charge the revised September 11 Security Fee.

If a passenger purchased a ticket before July 21, 2014, and changed the amenities of that ticket after July 21, 2014, the carrier must not treat the transaction as a new purchase. The carrier will continue to collect the fee as in effect prior to July 21, 2014. Amenities include seating changes, meals, or other items not related to air transportation.

What is the significance of continental air transportation and non-continental air transportation?

TSA changed the definition of stopover to make a distinction between domestic and foreign travel, and to recognize that non-continental U.S. air transportation (outside the contiguous 48 states) is more like foreign air transportation. Stopover means a break in travel of more than: four hours for continental interstate and intrastate air transportation; twelve hours for non-continental interstate and intrastate air transportation as well as foreign air transportation.

When must air carriers remit fees to TSA?

Under 49 CFR § 1510.13(a), direct and foreign air carriers must remit all September 11 Security Fees imposed each calendar month to TSA by the last calendar day of the month following the imposition of the fee. Therefore, direct and foreign air carriers must remit any September 11 Security Fees imposed on air transportation sold during the month of October 2014, no later than November 30, 2014.

Why was the September 11 Security Fee adjusted?

Effective, July 21 2014, TSA adjusted the fee in accordance with Public Law 113-67, the Bipartisan Budget Act of 2013.

Screening Partnership Program

Can an airport authority apply to use contract screeners at some airport security checkpoints but not all; a partial opt-out?

TSA will not accept applications to privatize a portion of an airport’s security screening operations. This model limits the flexibility of staffing required to run critical security programs, thereby not providing a successful environment for TSA or the vendor.

Can an airport compete to provide security screening services at their airport?

Yes, If the airport authority meets the qualification criteria identified by 49 U.S.C. § 44920, as amended, it may compete for the contract to provide screening services at that airport. This does not guarantee they will be awarded the contract for security screening services. The airport will be required to compete in the normal procurement process.

Can any company submit a proposal? Do airlines have to form a company to submit a proposal?

In June, TSA will award an Indefinite Delivery, Indefinite Quantity contract to multiple vendors for a period of 10 years. If an airline or any other entity with a security screening company meets the qualification criteria identified by 49 U.S.C. § 44920, and TSA determines that there is a need to add additional vendors to the current multiple award contract for the Screening Partnership Program, that company could submit a proposal in a competitive procurement process to compete for the security screening services contract.

Can the airport authority advise the screening contract company on security screening service operations at their airport?

The contract screening company is contracted by TSA to provide the security screening services. TSA monitors vendor performance according to their contract. The vendor must comply with all TSA standard operating procedures and operational directives. The airport authority has no new role or impact on the screening operations as a result of the program.

Can the airport authority be part of the formal source selection process for the program?

The Office of Management and Budget has provided federal agencies specific guidance on the issue of what is considered “inherently governmental” work when it comes to the government procurement process. They cannot participate as a voting member in the source selection process.

Can the airport authority elect to privatize non-regulatory positions, such as moving bins and divestiture officer positions?

If the airport authority wishes to contract directly with a vendor to provide non-regulatory or non-certified positions, TSA will not object. Any such work would of course have to follow all standard operating procedures and other pertinent regulations. The work would also have to be coordinated through the federal security director to assure proper supervision.

Do SPP airports have the same number of contract screeners as federalized airports?

The private company providing security screening services ultimately determines the number of contract screeners hired. TSA seeks to provide flexibility to the contractor to manage the operations as efficiently as possible while meeting security and customer service standards.

Does the use of a contract company reduce the employee hiring timeframe?

Private security screening companies are subject to the same security screener hiring restrictions and challenges as the federal government. Contract screener candidates receive the same security background check and must meet the same medical requirements as prospective federal security screeners. In addition, hiring and retention are affected by the airport’s local economy and all contract screeners must attend all TSA provided training to include training at the TSA Academy in Glynco, Ga.

How does an airport authority apply to the Screening Partnership Program?

Is TSA required to award a contract within a specific timeframe?

TSA has 12 months from the receipt of an SPP application to award a contract to a qualified vendor.

To what extent does the airport authority participate in selecting a contractor?

The FAA Modernization and Reform Act of 2012 requires TSA to give the airport authority the opportunity to recommend a vendor on the application itself. However, Federal Acquisition Regulations and DHS/TSA regulations regulate the actual evaluation of the proposal and contract awards with no consideration to any vendor recommendations by the airport.

What is the application period?

An airport authority may submit their application to participate in program at any time. The application period is open, with no defined end date. TSA has 120 calendar days to approve or deny an application.

What is the criterion for airport applicant selection?

In February 2012, the president signed the FAA Modernization and Reform Act of 2012, which directed the TSA administrator to approve SPP applications if the administrator determines that “the approval would not compromise security or detrimentally affect the cost-efficiency or the effectiveness of the screening of passengers or property at the airport”.

What recourse does an airport authority have if TSA denies the application?

As stipulated by the FAA Modernization and Reform Act of 2012, if an application is denied, TSA must inform the airport operator within 60 days, “… (i) the findings that served as the basis for the denial; (ii) the results of any cost or security analysis conducted in considering the application; and (iii) recommendations on how the airport operator can address the reasons for the denial.”

If the procurement process does not result in a contract with a qualified private screening company, the airport’s application is considered approved indefinitely until it is withdrawn by the airport authority.

Who is eligible to submit an application to participate in the SPP?

The program application process is open to all federally staffed airports in the United States that require security screening services.

TWIC®

Can a TWIC® card be confiscated or taken from an individual by an employer?

No. The TWIC® card is the property of TSA.

Exception: an employer must retrieve a TWIC® card from an alien when their work visa expires and return it to TSA. Law enforcement, TSA or U.S. Coast Guard personnel may also confiscate a TWIC if used in conjunction with a crime.

How can I go to work—gain access to a facility—while waiting for my replacement card?

U.S. Coast Guard policy allows workers who meet certain requirements to continue to have access to a regulated facility while waiting for their replacement card.  One of the conditions is to have a receipt showing that you ordered a replacement card.  Please contact the U.S. Coast Guard for further details on their policy.

How can I request a replacement TWIC® card or request a card transfer?

Request a TWIC® replacement card or card transfer online or call 855-347-8371 weekdays from 8 a.m. to 10 p.m. ET. If paying by company check or with a money order, you must visit an application center and have the card ordered.

How do I know my personal information is safeguarded?

Privacy and the security of your personal information are critical to TSA and to those participating in TSA programs. To ensure your privacy is protected, your data is encrypted, stored and transmitted securely using methods that protect the information from unauthorized retrieval or use.

How do I renew my TWIC®?

Follow the same steps as a new applicant to renew your TWIC® card.

How will my name appear on my TWIC® card?

Your first and last name only will be displayed on your TWIC® card. Prefixes and suffixes are not displayed.

If I find my lost card after I reported it missing, can I still use it?

No. If you find your card after ordering a replacement, then you should destroy the old card or return it directly to TSA to the address on the back of the card.

What are the rules for handling a TWIC®?

  • Protect your card by keeping it in the hard plastic case provided with your TWIC.
  • Do not place or hang in direct sunlight (for example, do not place on dashboard, visor, or hang from rear view mirror of automobile).
  • Do not flex, bend, or punch a hole in the card.
  • Do not carry the TWIC in your wallet, as it is subject to bending.
  • Do not laminate or apply any tape or labels to the TWIC.
  • Do not punch a hole in the card to wear it on a string; use the card holder.
  • Do not place the card near a magnet or in a strong magnetic field.Industrial magnets (e.g. scrap yards, container lifters, etc.) may damage a TWIC if it is in close proximity to the magnetic source.

What happens after I submit my application?

TSA’s goal is to provide you with a response within 30-45 days of receiving the information you provided at enrollment. This may take longer if there was difficulty capturing your fingerprints during enrollment. You can check your status online at any time.

What if I no longer meet the eligibility requirements?

You must report the disqualifying condition to TSA and surrender your TWIC to TSA by mailing the card to the address on the back.

What if I receive a Preliminary Determination of Ineligibility letter from TSA?

If TSA finds potentially disqualifying information, TSA will send you a letter with instructions on how to proceed.

What is the legal interpretation of the phrase “field of transportation”?

The legal interpretation of the phrase “field of transportation” as it relates to fees covering the cost of vetting services can be found on the Federal Register as Docket ID TSA-2016-0001.

What is the TWIC annotated B-1 visa and who can apply for one?

Foreign nationals who perform maritime services in the United States and require access to secure areas of facilities and vessels can apply for this type of B-1 visa, specifically designed for the TWIC program. These individuals are required to meet the eligibility requirements set forth by the Department of State for a B-1 visa (‘Temporary Visitor for Business’) and are required to provide an official letter from their employer stating that a TWIC is required to perform the individual’s job in the maritime industry.

This letter must be provided to the relevant U.S. Embassy or Consulate as part of the individual’s visa application. The employer letter must contain details such as the type of work performed by the individual, the location and duration of the work, as well as employer contact information is required if additional information or follow up is necessary.

What personal information is stored on my TWIC® card?

Your full name, expiration date, digital photo and two fingerprints.

Who is considered part of the field of transportation and can pay for TSA’s vetting services through user fees?

According to fee statute (6 U.S.C. 469(a)), the field of transportation includes any individual, activity, entity, facility, owner or operator that is subject to regulation by TSA, the Department of Transportation or the U.S. Coast Guard. This also includes individuals applying for trusted traveler programs, such as TSA Pre✓®.