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Transportation Security Administration

How long will it take to receive my new TWIC® NexGen card through the mail?

Dependent on potential disqualifying factors or delivery issues, most new TWIC® cards will arrive within 7-10 business days after enrollment. If the U.S. Postal Service cannot deliver your card to the address you provided, it will not be forwarded and the card will be returned to TSA. Please make sure you maintain an updated address with Universal Enrollment Services.

Applicants may check the status of their enrollments at the Universal Enrollment Services website or by calling (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET. Please note, when checking your status online you will be required to enter the same contact information (phone or email) provided during enrollment.