Injured, wounded service members, veterans and wounded warriors may contact TSA Cares to request assistance with the security screening process. TSA Cares is a helpline to assist travelers with disabilities and medical conditions. Call TSA Cares 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint at (855) 787-2227.
TSA verifies the status of individuals identifying themselves as a wounded warrior, through the appropriate military branch. Following verification, the travel information is provided to the departing/arriving U.S. airports where wounded warriors may use TSA Pre✓® expedited screening at available locations or experience other expedited screening procedures.
Injured service members/veterans requesting assistance will have their travel information and type of assistance required provided to the departing/arriving U.S. airports to ensure they receive proper assistance at the security checkpoint.
Learn about the security screening procedures for travelers with disabilities and medical conditions.