Disabilities and Medical Conditions
To ensure your security, all travelers are required to undergo screening at the checkpoint. You or your traveling companion may consult the TSA officer about the best way to relieve any concerns during the screening process. You may provide the officer with the TSA notification card or other medical documentation to describe your condition. If you have other questions or concerns about traveling with a disability please contact passenger support.
If you are approved to use TSA Pre✓® lane at a participating airport, you do not need to remove shoes, laptops, 3-1-1 liquids, belts, or light jackets during the screening process. You are required to undergo screening at the checkpoint by technology or a pat-down. Also, TSA officers may swab your hands, mobility aids, equipment and other external medical devices to test for explosives using explosives trace detection technology.
You are not required to remove your shoes if you have disabilities and medical conditions. However, your shoes must undergo additional screening including visual/physical inspection as well as explosives trace detection testing of the footwear. You can request to be seated during this portion of the screening.
Insulin Pump & Glucose Monitor
Inform the TSA Officer
Inform the TSA officer if you have an insulin pump, glucose monitor or other medical device attached to your body and where it is located before the screening process begins. You may provide the officer with the TSA notification card or other medical documentation to describe your condition.
You can be screened through the advanced imaging technology, metal detector, or a pat-down of the device if you are able to disconnect from the insulin pump or glucose monitor.
If you are unable to disconnect your insulin pump or glucose monitor, the device is subject to additional screening and you may be required to conduct a self pat-down of the actual device, followed by a test of your hands for any trace of explosives. You may also undergo a standard pat-down of areas that will not include the device.