Disabilities and Medical Conditions
To ensure your security, all travelers are required to undergo screening at the checkpoint. You or your traveling companion may consult the TSA officer about the best way to relieve any concerns during the screening process. You may provide the officer with the TSA notification card or other medical documentation to describe your condition. If you have other questions or concerns about traveling with a disability please contact passenger support.
You are required to undergo screening at the checkpoint by technology or a pat-down. If your TSA PreCheck™ designation has been verified at a participating airport, you do not need to remove shoes, laptops, 3-1-1 liquids, belts, or light jackets during the screening process. However, if you are required to undergo additional screening for any reason, a pat-down may be required, which includes the removal of items such as shoes, belts, or light jackets. Also, TSA officers may swab your hands, mobility aids, equipment and other external medical devices to test for explosives using explosives trace detection technology.
Travelers with disabilities with TSA PreCheck™ on their boarding passes will receive TSA PreCheck™ on-person screening when screened in a standard lane for any reason. This may happen when the TSA PreCheck™ lane is closed, for example. Carry-on baggage and other accessible property will undergo standard screening in standard lanes, including removal of laptops, 3-1-1- liquids, and CPAP/BPAP equipment.
Deaf or Hard of Hearing
Inform the TSA Officer
Inform the TSA officer if you are deaf or hard of hearing and require assistance with the screening process. You may provide a TSA notification card or other medical documentation to inform the TSA officer.
You are not required to remove any hearing aids or cochlear implants. Additional screening, including a pat-down or inspection of a device, may be required if it alarms the walk-through metal detector or advanced imaging technology.