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Transportation Security Administration

Disabilities and Medical Conditions

To ensure your security, all travelers are required to undergo screening at the checkpoint. You or your traveling companion may consult the TSA officer about the best way to relieve any concerns during the screening process. You may provide the officer with the TSA notification card or other medical documentation to describe your condition. If you have other questions or concerns about traveling with a disability please contact passenger support.

If you are approved to use TSA Pre✓® lane at a participating airport, you do not need to remove shoes, laptops, 3-1-1 liquids, belts, or light jackets during the screening process. You are required to undergo screening at the checkpoint by technology or a pat-down. Also, TSA officers may swab your hands, mobility aids, equipment and other external medical devices to test for explosives using explosives trace detection technology.

You are not required to remove your shoes if you have disabilities and medical conditions. However, your shoes must undergo additional screening including visual/physical inspection as well as explosives trace detection testing of the footwear. You can request to be seated during this portion of the screening.

Prostheses, Casts, Braces, Support Appliances

Inform the TSA Officer

Inform the TSA officer if you have a prosthetic, cast, brace or support appliance and require assistance with the screening process. You may provide the officer with the TSA notification card or other medical documentation to describe your condition.

For assistance at the checkpoint, please contact TSA Cares at:

(855) 787-2227
Federal Relay: 711
Weekdays: 8 a.m. to 11 p.m. ET
Weekends/Holidays: 9 a.m. to 8 p.m. ET