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Claim Forms

Claims Management Branch

Three claims formsYou may submit a claim to TSA by downloading and completing the TSA Claims Package located below.

Please Note the following:

If you have a lost or damaged item AND you believe that TSA was responsible, you should file a claim with the TSA Claims Management Branch.

Use the SF-95 Tort Claim Package for all claims including property damage or loss. Download, read, and complete the forms in their entirety:

Where to Submit Forms

Mail:
TSA Claims Management Branch
601 South 12th Street - TSA 9
Arlington, VA 20598-6009

Fax:
(571) 227-1904

E-mail:

TSAClaimsOffice@tsa.dhs.gov

Note: You may scan and e-mail your signed SF-95 Tort Claims Package. If you submit your claim via FAX or email, it may help expedite the claims process.

Once Submitted

Once you have submitted a legally sufficient claim to TSA, (i.e. statement of fact, location, date, sum certain, and signature) you will receive an acknowledgment letter that will include a TSA control number and instructions. This control number should be used for any communication with the TSA Claims Management Branch.


1 Claims for incidents that occurred prior to this date should be sent to the CSSI/FirstLine JV1. For incidents that occurred on or after this date, claims should be sent to Akal Security.
2 Claims for incidents that occurred prior to this date should be sent to TSA Claims Management Office.

Latest revision: 13 May 2015