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Claim Forms

Claims Management Branch

Three claims formsYou may submit a claim to TSA by downloading and completing the TSA Claims Package located below.

Please Note the following:

If you have a lost or damaged item AND you believe that TSA was responsible, you should file a claim with the TSA Claims Management Branch.

Use the SF-95 Tort Claim Package for all claims including property damage or loss. Download, read, and complete the forms in their entirety:

Where to Submit Forms

Mail:
TSA Claims Management Branch
601 South 12th Street - TSA 9
Arlington, VA 20598-6009

Fax:
(571) 227-1904

E-mail:

TSAClaimsOffice@tsa.dhs.gov

Note: You may scan and e-mail your signed SF-95 Tort Claims Package. If you submit your claim via FAX or email, it may help expedite the claims process.

Once Submitted

Once you have submitted a legally sufficient claim to TSA, (i.e. statement of fact, location, date, sum certain, and signature) you will receive an acknowledgment letter that will include a TSA control number and instructions. This control number should be used for any communication with the TSA Claims Management Branch.


¹ Sioux Falls, SD: Claims for incidents that occured prior to 2/5/2006 should be sent to the TSA Claims Management Office. For incidents that occured on or after 2/5/2006 - 12/31/2010, claims should be sent to the Covenant ClaimsThis link takes you to a nongovernment website that may have a different privacy policy.. (www.covenantclaims.com) For incidents that occured on or after 1/1/2012, claims should be sent to the PassengersfirstThis link takes you to a nongovernment website that may have a different privacy policy.. (www.passengersfirst.com)

² Tupelo, MS: Claims for incidents that occured prior to 5/16/2006 should be sent to Covenant ClaimsThis link takes you to a nongovernment website that may have a different privacy policy.. (www.covenantclaims.com) Claims for incidents that occured on or after 5/16/2006 should be sent to PassengersfirstThis link takes you to a nongovernment website that may have a different privacy policy.. (www.passengersfirst.com)

3 Key West, FL and Rockester, NY: Claims for incidents that occurred prior to 10/1/2012 should be sent to www.mcneilraytheonteam.com.

    Latest revision: 15 March 2013