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What people are saying about TSA - April 16, 2021

April 16, 2021

Dallas, Texas

I have managed many people in my career in the area of customer service. It takes effort to attract, hire and maintain a quality employee such as [this officer]. I knew I could trust her. I knew she was…

Speeding train photo

Hitting the roads? TSA says ‘Stay safe around railroad crossings’

April 15, 2021

As summer approaches, more cars and trucks are hitting the roads, and TSA wants to remind travelers to be careful around railroad crossings.

According to Operation…

Team ALS

Kudos Across America – Alamosa, Colorado

April 14, 2021

I recently travelled from Alamosa, Colorado [San Luis Valley Regional Airport – ALS] to Denver. I am a trans women, and as such I have to advise the TSA agents to press the right button! before I enter the [body scanner].

LAS pilot program photo

New hire training for West Coast TSA officers

April 8, 2021

TSA new hire training is moving back into the physical classroom.

The agency successfully launched a new officer training program for new hires at McCarran International Airport (LAS) in Las Vegas. As one of the…

DTW Veterans Committee photo

TSA Detroit supports veterans with PTSD

April 7, 2021

A U.S. Department of Veterans Affairs report shows 11-20% of military veterans who served in combat in the Middle East and Vietnam suffer from…

LTSO Waganfeald photo

Kudos Across America – Toledo, Ohio

April 6, 2021

I sent a form in but wasn’t sure it got through. I wanted to thank TSA and specifically Lead TSA Officer Bill Waganfeald at the Toledo Express Airport for his kind assistance and professionalism as I was taking my 88-year-old mother, who was in a…

Officer Marciano photo

Hawaii TSA officer rescues tourist from rough ocean waters

March 31, 2021

While walking along a remote area of Maui’s south shore, Rodney Mariano Jr. and his 4-year-old son were talking about how dangerous the ocean can be. They both soon discovered just how true that is.

Mariano, a…

LAS photo

Kudos Across America – Las Vegas, Nevada

March 31, 2021

I was dropping my son off at McCarran International Airport, and as I pulled into the airport, I got a flat tire. I asked several people for assistance or directions as to where I could get help. None would assist.

Beside my vehicle were…

TSA Supervisory Officer Destiny Rockward in her new role on the Leadership Development Team. (Photo courtesy of TSA LAX)

Employee Spotlight: Destiny Rockward

March 29, 2021

Cultivating and nurturing talent in others has always been a part of Destiny Rockward’s life. A former cheerleader, Rockward volunteered at the same youth sports league she enjoyed cheering for as a kid.

“I’m a…

AUS TSA officers photo

Austin TSOs find what they’re looking for

March 25, 2021

Everybody does it, you know! I’m talking about training. To be specific, on-the job training.

So when Texas’ Austin-Bergstorm International Airport (AUS) TSA Officers Jesus “Manny” Serafin and Michael Dominguez were doing a little on-the-…

Officer Navarrete photo

Kudos Across America – Los Angeles

March 23, 2021

My family of nine was in a panic when I had forgotten my identification.

IND PM shift photo

March Madness in Indy

March 23, 2021

There is an old saying, “You have to plan, to plan.” That is exactly what is happening as the Indiana (IND) TSA family, airport and the entire city of Indianapolis and surrounding areas host one of the most exciting…

Sanford Jennings photo

TSA officer discovers smoking laptop, prevents fire at North Carolina airport

March 18, 2021

 

Earlier this year, when Piedmont Triad International Airport (GSO) TSA officer Sanford Jennings heard someone call out for assistance at the security checkpoint, his situational awareness,…

Lynes and Fitzmaurice photo

International Women’s Day Panel: TSA women inspiring others by sharing life’s lessons on professional success

March 18, 2021

Move over Rosie the Riveter. The iconic fictional embodiment of the WWII era woman, who mobilized in factories and shipyards when America’s men left for war, would have been inspired by the accomplished panel of TSA…

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Kudos Across America – Dallas, Texas

March 11, 2021

I was flying for the first time with my brand new puppy. I flew from St. Louis into Dallas Love Field [Airport] and met the breeder at the airport. I had one hour to make it through screening and get to my gate for my return flight home.

New class photo

TSA Atlanta conducts first new hire orientation in pandemic era

March 11, 2021

In response to TSA’s hiring initiative ahead of the anticipated summer travel season, Hartsfield-Jackson Atlanta International Airport (ATL) safely conducted its first Transportation Security Officer (TSO) new hire…

Officer Carrasquillo photo

TSA Houston shares stories of peril during, after massive winter storm

March 11, 2021

The massive winter storm that paralyzed much of the South in February had a huge impact on TSA officers in the region and will continue to have a big impact for some time to come.

Officers White and Hendley photo

TSA Officer saves life of choking co-worker

March 9, 2021

Choking is probably the furthest thing from your mind when you sit down to eat, but a group of Palm Beach International Airport (PBI) screeners learned firsthand that quick action can save a life.

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TSA Phoenix officers confiscate knife passenger ‘forgot’ she hid in bra she was wearing

March 2, 2021

Working the frontlines at TSA requires that officers keep their cool under pressure and stay vigilant to ensure security – even when the unexpected happens and things get a bit chaotic.

An example of this…

Officer Burrus photo

Kudos Across America – Houston, Texas

February 25, 2021

I just passed through the TSA checkpoint at Houston’s airport [William P. Hobby] where the passenger in front of me caused an amazingly unnecessary and embarrassing scene.

She was VERY RUDE to TSA Officer Sonequa Burrus, who was doing her…