TSA Cares

TSA Cares provides information on security procedures aimed to help passengers with disabilities, medical conditions and individuals needing additional assistance to better prepare for the security screening process.

TSA has modified procedures to ensure that your screening experience is smooth and seamless. For information, please select a support category below.

Support Categories

Disabilities & Medical

Information and resources for passengers with disabilities and medical conditions

Religious & Cultural

 Information related to religious items or cultural beliefs.


Information for Tribal/Indigenous passengers regarding identification, religious items, and repatriation

Passenger Support

Information for passengers who need assistance through the screening checkpoint.


Information for Military Members and DoD Civilians

Traveling with Children

Information for passengers traveling with children.


Information for passengers 75 years and older.

Law Enforcement

Federal regulations and training for law enforcement officers.

Gender Diversity

Information for transgender/non binary/gender nonconforming passengers.

Contact Center

(866) 289-9673
8 a.m. to 11 p.m. ET
9 a.m. to 8 p.m. ET
Contact TSA

To File a Complaint

If your screening experience did not meet your expectations, you may request to speak with a supervisor at the checkpoint. You may also submit your concern to the TSA Contact Center.