Employee Stories
TSA Phoenix officers confiscate knife passenger ‘forgot’ she hid in bra she was wearing
March 2, 2021
Working the frontlines at TSA requires that officers keep their cool under pressure and stay vigilant to ensure security – even when the unexpected happens and things get a bit chaotic. An example of this…
Kudos Across America – Houston, Texas
February 25, 2021
I just passed through the TSA checkpoint at Houston’s airport [William P. Hobby] where the passenger in front of me caused an amazingly unnecessary and embarrassing scene. She was VERY RUDE to TSA Officer Sonequa Burrus, who was doing her…
Atlantic City screening officer turns 86, going strong
February 23, 2021
Boyden Brandon joined TSA as a frontline screener in 2005. He was only 70 then. This week (Saturday, February 27), Brandon turns a young 86 years old and is still going strong as a screening officer at New Jersey’s…
Kudos Across America – Newark, New Jersey
February 22, 2021
Newark Liberty International Airport TSA officers Melissa Javier and Elaine Pascoal understood how important the last batch of Grandma Jo's pickled string beans was to us. Unfortunately, she is no longer with us; these are her legacy to us. …
Employee Spotlight: Crystal Daniel
February 18, 2021
It’s an understatement to characterize Crystal Daniel as goal-oriented. A self-described go-getter, thinking strategically is how this Principal Security Inspector for Policy, Plans and Engagement (PPE) is wired. It’s…
Good Samaritan, random act of kindness or hero?
February 18, 2021
“Sorry to bother you, but my neighbor’s house caught on fire early this morning, and they woke me up at 3 a.m.,” said South Carolina Greenville-Spartanburg International Airport (GSP) TSA Officer David Griffith in an…
All hands on deck at Tampa International after Super Bowl LV
February 11, 2021
Because of the COVID-19 pandemic, Super Bowl LV didn’t bring the usual huge crowds of football fans to Tampa, Florida, but it was still all hands on deck at Tampa International Airport (TPA). …
Kudos Across America – Meridian, Mississippi
February 10, 2021
I have traveled all around the world and today's experience was one of the best. I was with my boyfriend and his three young kids. We were greeted by James May at security. He was kind, patient and very helpful with each of the…
Furry friends flock to Tampa for Super Bowl LV
February 9, 2021
Dozens of lovable but security-minded canine teams flocked to Tampa, Florida, to keep fans who journeyed to the world’s biggest football stage safe and secure. …
Ticketing mistake sends family to wrong Portland, officer goes extra 3,000 miles to help them get across country
February 8, 2021
A misguided but well-intentioned travel agent mistakenly books a family of three to the wrong Portland. Instead of landing in Portland, Maine they wind up 3,000 miles from their destination in Portland, Oregon. …
TSA-HSI-Coast Guard collaboration vaccinates 300 ahead of Super Bowl LV
February 4, 2021
Before the COVID-19 pandemic even arrived in the U.S., TSA officials at Tampa International Airport (TPA) observed airport security and planning for the 2020 Super Bowl in Miami, preparing for their turn as host airport…
What people are saying about TSA
February 4, 2021
Aberdeen, South Dakota After a TSA officer mailed a lost wallet found at the checkpoint, an Aberdeen, South Dakota passenger said the officer left him with a good feeling that his concerns had been resolved. “Officer Les…
Kudos Across America – Killeen, Texas
January 29, 2021
Texas Officers provide “the best TSA experience I’ve ever had.”
Employee Spotlight: Lindsey Alazraki
January 28, 2021
For Lindsey Alazraki, the answer to “What do you want to be when you grow up?” was cemented in the days and weeks following the 9/11 attacks. In the aftermath, Alazraki’s Maitland, Florida school created and sold flag…
Observant TSA officer thwarts car break-in at Boston Logan International
January 27, 2021
While walking through the airport garage to clock in for his shift, Boston Logan International Airport TSA Officer Derek Hanson noticed a stranger sitting in his buddy’s car. Curious, Hanson approached fellow Officer…
Ammo found in gum case at LaGuardia checkpoint
January 27, 2021
A passenger found himself in a sticky situation after TSA officers found 13 bullets concealed in a chewing gum container at New York’s LaGuardia Airport. Officer Chennae Rodrigo Butler was on X-ray when a duffel…
You saved my brother’s life
January 25, 2021
If you have spent time at the checkpoint you will occasionally see one of these passengers. They shuffle through the queue with uncertainty, dragging a worn carry-on that has clearly seen better days. Their eyes search for something familiar and…
Double the fun – Meet the Goyco twins
January 20, 2021
Meet the Goyco twins – Daniel and Mateo Goyco. They have the same interests, like the same foods, both earned the prestigious Eagle Scout, worked together as YMCA lifeguards, are avid soccer fans with the same favorite…
Employee Spotlight: TSA Officer of the Year Kimberlee Green
January 14, 2021
Prior to becoming a TSA officer, Kimberlee Green from Idaho’s Pocatello Regional Airport (PIH) worked in retail while attending Idaho State University in the culinary arts. In a seemingly unrelated career move, Kim…
TSA stays ahead of the technology curve
January 13, 2021
TSA’s Information Technology (IT) is a busy shop these days, and Russell Roberts and his team are right in the middle of the action. New technologies are constantly emerging. Much of it is designed to enhance…