Employee Stories

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Life as a Federal Air Marshal – Allison Pattison

September 15, 2021

Allison Pattison serves in what she calls a “male-dominated field.” However, she said with the culture in TSA’s Federal Air Marshal Service (FAMS), being a woman never got in the way of advancing her career.

Engine #10 at vehicle fire photo

Wisconsin Officers help first responders at accident scene

September 15, 2021

It started as just another typical Wednesday drive to work but soon became very different for Lead TSA Officer Eduardo Rivera.

Rivera was driving his Jeep to work at the Dane County Regional Airport, in Madison,…

Vet escorted at IAD photo

First Honor Flight resumes through IAD

September 15, 2021

After nearly two years of COVID protocols, 113 military veterans boarded the first of four, Chicago Midway International Airport (MDW) honor flights headed for Washington DC. 

It was to be a day of reflection and…

Team O'Hare photo

TSA officers go for gold at TSA Olympics in Illinois

September 13, 2021

Fresh from the Tokyo Olympics, TSA officers in Illinois competed in their own 2021 Olympic games. However, it wasn’t a physical challenge like the Olympic events you saw on TV.

It was a competition of TSA threat…

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In Your Own Words - FAMS Michael Connors

September 10, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted…

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In your Own Words - Program Manager Andrew Bewick

September 9, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted them…

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In Your Own Words - I&A Sharepoint Coordinator Pat LeDonne

September 8, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted…

Portland ME airport photo

Kudos Across America – Portland, Maine

September 7, 2021

A little about me.

In Your Own Words - TSO Edgar Ramirez reflects on 9/11

In Your Own Words - TSO Edgar Ramirez reflects on 9/11

September 7, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted…

TSO Justine Waldron

In Your Own Words - TSO Justine Waldron reflects on 9/11

September 2, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11…

TSO Rafael Gil Reyes reflects on 9/11 photo

In Your Own Words - TSO Rafael Gil Reyes reflects on 9/11

September 1, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted…

In Your Own Words - Federal Air Marshal J. Bethea reflects on 9/11

In Your Own Words - Federal Air Marshal J. Bethea reflects on 9/11

August 31, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted…

Officers Zaman and Taylor photo

LaGuardia TSOs saves the day

August 31, 2021

August 11 was just another day for New York’s LaGuardia Airport TSA Officer Darrell Taylor until he encountered a passenger who needed support more than he could imagine. 

The passenger approached Taylor and asked him…

9/11 Essay photo

In Your Own Words - AFSD John Bell reflects on 9/11

August 30, 2021

As we approach the 20th anniversary of September 11, TSA would like to rekindle that national unity and remind the next generation about why we serve. We asked TSA employees to submit a personal essay on how 9/11 impacted them,…

Fort Lauderdale-Hollywood International Airport Canine Group in front of their local 9/11 memorial.  (Photo courtesy of Canine Companions South Florida)

Canine Companions for independence

August 30, 2021

Canine Companions, the largest global provider of service dogs, recently teamed up with TSA at Fort…

Officer West photo

Off-duty Arkansas TSA officer credited with saving lives at risk of his own

August 24, 2021

Off-duty Fort Smith Regional Airport TSA Officer Wallace (Wally) West acted in self-defense when he stopped an active shooter at his Arkansas apartment complex, likely saving the lives of countless neighbors and…

Handler Tibbs and groundhog photo

Canine handler saves groundhog at Dulles

August 24, 2021

A TSA canine handler got a new temporary partner when he teamed up with a groundhog at Washington Dulles International Airport (IAD).

Officer Reed assisting passengers photo

Kudos Across America – Reno, Nevada

August 20, 2021

Lead TSA Officer Walter Reed at Reno/Tahoe International Airport provided the most exceptional TSA service for my younger brother.

Due to my brother's disability, he is easily overwhelmed by long lines and proximity to others. He is easily…

Pipeline photo

TSA support for pipeline, cybersecurity grows exponentially

August 19, 2021

As TSA follows through on a pledge to bring the frontline airport screening workforce up to full capacity, the agency is also making a strong commitment to expand another critical piece of the nation’s transportation…

Young with TSA officers photo

TSA Evansville welcomes home Olympic Gold Medalist Jackie Young

August 17, 2021

TSA officers at Indiana’s Evansville Regional Airport (EVV) got the thrill of a lifetime. Jackie Young, whose 3x3 women’s basketball team won the gold medal at the Tokyo Olympics, was greeted by a large crowd of family…