Employee Stories

Officer Swisher photo

Pennsylvania TSO credits experience, critical thinking skills in aiding a child in distress

July 26, 2021

Middletown, Pennsylvania’s Harrisburg International Airport (MDT) TSA Supervisory Officer Nikki Paul was standing curbside one afternoon when she was waived over by a driver seeking assistance with an escalating…

Missing diamond photo

Lead TSA Officer at JFK returns diamond lost at checkpoint

July 26, 2021

The Durranis were ticketed to fly out of John F. Kennedy International Airport (JFK) for their pandemic-delayed honeymoon to Guam and after passing through the checkpoint, the Flushing, New York couple decided some…

Photo of TSA officers

Atlanta TSA supervisors conduct wellness check, help save a life

July 15, 2021

For Hartsfield-Jackson Atlanta International Airport (ATL) Supervisory TSA Officers Nancy Rene, Brendan Parker and Clyde Brown, care for their people took a serious turn when a reliable officer didn’t show up for his…

Officer Adams photo

Kudos Across America – Atlanta

July 14, 2021

All the TSA officers we encountered [at Hartsfield-Jackson Atlanta International Airport] were so helpful and pleasant. Yvonne Adams is an officer I would like to give special acknowledgment to.

Officer Glover photo

Kudos Across America – Houston

July 8, 2021

Hi there!

My teenager and I flew to back Boston after visiting family in Houston. Our return trip from George Bush [Intercontinental Airport] included an extra passenger: our new 13-week old puppy we picked up while in Houston.

Photo of Freidband and Kitterle

Boston TSA officers reunite WWII veteran with long-lost POW ID

July 8, 2021

TSA employees continue to go above and beyond, showing their commitment to the traveling public. TSA Officers Adam Freiband and Gregory Kitterle are prime examples.

While sorting through some unclaimed IDs and licenses that were about to…

DSM team photo

TSA officers in Des Moines stop overheated laptop from flying

July 8, 2021

A laptop flagged for additional screening in a checked bag at Iowa’s Des Moines International Airport came out negative on an explosive trace detection (ETD) swab, but TSA Officer Mike Amberg and his colleagues were…

Canine and handler photo

A TSA canine’s work is never done

July 7, 2021

Over 1,000 canine teams are in action at TSA, and their work is never done.

Andrew Hotinger, one of the agency’s headquarters canine coordinators and National Explosives Detection Canine Team Program social media…

Mesa, AX fire photo

Phoenix TSA officer rushes into burning home, rescues family dog

June 29, 2021

TSA Officer Vanessa Wieser was on her way home from work when she suddenly saw a plume of smoke in her Mesa, Arizona, neighborhood.

“My mother was a wildland fire dispatcher for 39 years with the U.S. Forest…

LTSO Clark photo

Syracuse TSA officer helps reunite missing child with family

June 28, 2021

A 10-year-old missing child is back home with her family, thanks to a New York TSA officer.

During a late evening drive home from work, Scotti Clark, a lead TSA officer at Syracuse Hancock International Airport (SYR), happened to spot a…

From left, TSA Officers Forrest Burke, Nicolas Blanco and Jessie Ashton (Photo courtesy of TSA JNU)

Artfully and well concealed fiberglass knife detected, uncovered

June 23, 2021

Identifying prohibited items while performing X-ray duties is what TSA officers train long and hard to do. When you add an artfully and well concealed fiberglass knife to the mix, practice and preparation pay off.

STSO Rodriguez photo

Kudos Across America – Denver

June 22, 2021

As a frequent flyer (up until COVID), I have always respected the work of the TSA agents.

Des Moines International Airport TSA Officers

Kudos Across America – Des Moines, Iowa

June 15, 2021

During my recent trip to Iowa from Washington, D.C., I had the opportunity to fly out of Des Moines International Airport and process through their TSA station. My experience with the TSA team at the Des Moines Airport…

Stacey Fitzmaurice photo

Strides made, challenges ahead to further enhance diverse TSA workplace

June 14, 2021

To coin a well-known phrase, “We’ve come a long way.” However, TSA leaders acknowledge their effort to build a diverse and inclusive workforce at all levels of the agency is still a work in progress.

Over the…

Handler Bova and partner photo

TSA races into action for Indy 500

June 11, 2021

The event known as “The Greatest Spectacle in Racing” was back with the largest crowd for a single event since the start of the COVID-19 pandemic, and TSA was there!

With COVID-19 restrictions slightly loosened,…

TSI Santos photo

Award-winning Madrid TV travel show spotlights San Francisco TSA inspector

June 9, 2021

San Francisco is known for the Golden Gate Bridge, Alcatraz, Fisherman’s Wharf, the bay, cable cars, and now TSA Inspector Eduardo Santos.

Madrileños por el mundo, an award-winning television travel show on…

STSO Mackay photo

Employee Spotlight: Provincetown Municipal Airport STSO Philip Mackay

June 8, 2021

Humorous true story– the checkpoint introduction

The response from a passenger in a wheelchair to the discovery of a small bottle of water in her carry-on became so loud and unreasonable she…

FLL Officers photo

Off-duty Florida TSA officers act selflessly, assist strangers at accident scene

June 7, 2021

Fort Lauderdale-Hollywood International Airport (FLL) TSA Officers Jose Monsanto and Santiago Lazo are being praised for assisting traffic accident victims on a busy Broward County highway in southeastern Florida.

Officer Cronk photo

New York TSA officer catches boy thrown from roof during fire

June 7, 2021

Greater Binghamton Airport TSA Officer Patrick Cronk and his daughter were waiting to catch a morning bus in Endicott, New York, when he heard a loud popping sound followed by breaking glass.

Cronk told his…

Spokane International Airport (GEG) TSA Officer Benjamin Blue.  (Photo by Daniel Hutchinson)

Washington officer averts dangerous situation at checkpoint

June 7, 2021

 “I didn’t know he [TSA Officer Benjamin Blue] could move like that. I don’t think I have ever seen him move that fast,” recalled Spokane International Airport (GEG) Supervisory TSA Officer Daniel Hutchinson.…