Employee Stories
Employee Spotlight: Christina Marks
October 27, 2021
In a year when the number of unruly passengers and gun catches have broken all records and upended civility, Austin-Bergstrom (Texas) International Airport TSA Officer Christina Marks is doing her job exceedingly well.…
Kudos Across America - Omaha, Nebraska
October 25, 2021
I wanted to give a big SHOUT OUT and thank you to Lead TSA Officer Mindi York at the Omaha, Nebraska airport [Eppley Airfield]. She was kind, professional and extremely efficient at a time when my husband's anxiety and…
San Francisco screening officer prevents huge fire, possible airport shutdown
October 21, 2021
It was an unexpected start to the day at San Francisco International Airport (SFO) for Robert Reclus.
Kudos Across America – Denver
October 19, 2021
My wife and I arrived for our departure flight at Denver [International Airport] on a Sunday about two and a half hours early; plenty of time for screening, so we thought. …
Spotlight on Puerto Rico – Living the mission with tradition
October 15, 2021
As Hispanics, we represent TSA Puerto Rico, united and committed to serving our nation’s transportation system from our beautiful island. In Puerto Rico, we have three airports on the island: Luis Muñoz Marín…
Kudos Across America – Chicago
October 13, 2021
As I was going through TSA PreCheck® at O’Hare International Airport, I realized that I had forgotten my entire wallet at home, 1 1/2 hours away. The agent [Officer] directed me to another line to speak to a supervisor…
Maine TSA officer aids fallen passenger
October 6, 2021
It was just another weekend shift at Maine’s Portland International Jetport (PWM) for TSA Officer Nichole Greenwood, but that quickly changed. While working the X-ray, Greenwood heard a fellow TSA officer call out to a supervisor, “Quick,…
Kudos Across America – Casper, Wyoming
October 6, 2021
Good morning,
Employee Spotlight: Jesse Sanchez
October 5, 2021
The sound of a pager going off is a 9/11 trigger for New Mexico Federal Security Director Jesse Sanchez. “I was working for Gateway Computers, and when we weren’t training, I would lend the computer lab out to local law enforcement.” That…
TSA’s diversity, inclusion efforts go local
October 4, 2021
TSA teams at two of the nation’s largest airports are taking the agency’s diversity and inclusion campaign to the next level. In August 2020, TSA launched a new Inclusion Action Committee to ensure TSA is a fair…
Employee Spotlight: Ryan Clay and Jonathan Curzon
September 28, 2021
Domain awareness and the willingness to speak out when something looks out of place is at the core of insider threat awareness messaging. Transportation Security Inspectors (TSIs) Ryan Clay and Jonathan Curzon…
Kudos Across America – Atlanta
September 27, 2021
Dear TSA at the Atlanta International Airport,
Hurricane Ida brings out the best in TSA officers
September 27, 2021
Hurricane Ida was a catastrophic Category 4 storm and became the second-most damaging hurricane in Louisiana history after Katrina in 2005. Countless homes and businesses were either damaged or destroyed by Ida's relentless wind and rain.
TSA Celebrates Women’s Equality Day
September 21, 2021
TSA honored some of the agency’s outstanding female employees, promoting the advancement of women and equity in the workplace at a ceremony for Women’s Equality Day. The celebration was in keeping with the…
Kudos Across America – Dillingham, Alaska
September 21, 2021
The entire team at Dillingham was good. However, TSA Officer Ryan [Woichik] stood out in professionalism, customer service and screening.
Life as a Federal Air Marshal – Krystal Brown
September 20, 2021
From serving on the U.S. Capitol Police to TSA, Krystal Brown has made law enforcement the focus of her professional career. In 2006, Brown stepped down from the Capitol Police…
Life as a Federal Air Marshal – Allison Pattison
September 15, 2021
Allison Pattison serves in what she calls a “male-dominated field.” However, she said with the culture in TSA’s Federal Air Marshal Service (FAMS), being a woman never got in the way of advancing her career. …
Wisconsin Officers help first responders at accident scene
September 15, 2021
It started as just another typical Wednesday drive to work but soon became very different for Lead TSA Officer Eduardo Rivera. Rivera was driving his Jeep to work at the Dane County Regional Airport, in Madison,…
First Honor Flight resumes through IAD
September 15, 2021
After nearly two years of COVID protocols, 113 military veterans boarded the first of four, Chicago Midway International Airport (MDW) honor flights headed for Washington DC. It was to be a day of reflection and…
TSA officers go for gold at TSA Olympics in Illinois
September 13, 2021
Fresh from the Tokyo Olympics, TSA officers in Illinois competed in their own 2021 Olympic games. However, it wasn’t a physical challenge like the Olympic events you saw on TV. It was a competition of TSA threat…