Employee Stories

Officer Marks photo

Employee Spotlight: Christina Marks

October 27, 2021

In a year when the number of unruly passengers and gun catches have broken all records and upended civility, Austin-Bergstrom (Texas) International Airport TSA Officer Christina Marks is doing her job exceedingly well.…

Eppley Airfield Lead TSA Officer Mindi York checks daily paperwork

Kudos Across America - Omaha, Nebraska

October 25, 2021

I wanted to give a big SHOUT OUT and thank you to Lead TSA Officer Mindi York at the Omaha, Nebraska airport [Eppley Airfield]. She was kind, professional and extremely efficient at a time when my husband's anxiety and…

Car trunk fire at SFO photo

San Francisco screening officer prevents huge fire, possible airport shutdown

October 21, 2021

It was an unexpected start to the day at San Francisco International Airport (SFO) for Robert Reclus.

DEN airport photo

Kudos Across America – Denver

October 19, 2021

My wife and I arrived for our departure flight at Denver [International Airport] on a Sunday about two and a half hours early; plenty of time for screening, so we thought.

Mercedita International Airport’s 9/11 event.  (Photo courtesy of Carlos Rivera)

Spotlight on Puerto Rico – Living the mission with tradition

October 15, 2021

As Hispanics, we represent TSA Puerto Rico, united and committed to serving our nation’s transportation system from our beautiful island. In Puerto Rico, we have three airports on the island: Luis Muñoz Marín…

LTSO Anderson photo

Kudos Across America – Chicago

October 13, 2021

As I was going through TSA PreCheck® at O’Hare International Airport, I realized that I had forgotten my entire wallet at home, 1 1/2 hours away. The agent [Officer] directed me to another line to speak to a supervisor…

Portland International Airport photo

Maine TSA officer aids fallen passenger

October 6, 2021

It was just another weekend shift at Maine’s Portland International Jetport (PWM) for TSA Officer Nichole Greenwood, but that quickly changed.

While working the X-ray, Greenwood heard a fellow TSA officer call out to a supervisor, “Quick,…

Group photo from Casper, WY

Kudos Across America – Casper, Wyoming

October 6, 2021

Good morning,

FSD Sanchez photo

Employee Spotlight: Jesse Sanchez

October 5, 2021

The sound of a pager going off is a 9/11 trigger for New Mexico Federal Security Director Jesse Sanchez.

 “I was working for Gateway Computers, and when we weren’t training, I would lend the computer lab out to local law enforcement.” That…

Diversity and Inclusion photo

TSA’s diversity, inclusion efforts go local

October 4, 2021

TSA teams at two of the nation’s largest airports are taking the agency’s diversity and inclusion campaign to the next level.

In August 2020, TSA launched a new Inclusion Action Committee to ensure TSA is a fair…

TSI Curzon photo

Employee Spotlight: Ryan Clay and Jonathan Curzon

September 28, 2021

Domain awareness and the willingness to speak out when something looks out of place is at the core of insider threat awareness messaging.

Transportation Security Inspectors (TSIs) Ryan Clay and Jonathan Curzon…

Officer Webb photo

Kudos Across America – Atlanta

September 27, 2021

Dear TSA at the Atlanta International Airport,

Donations photo

Hurricane Ida brings out the best in TSA officers

September 27, 2021

Hurricane Ida was a catastrophic Category 4 storm and became the second-most damaging hurricane in Louisiana history after Katrina in 2005. Countless homes and businesses were either damaged or destroyed by Ida's relentless wind and rain.

Trailblazers photo

TSA Celebrates Women’s Equality Day

September 21, 2021

TSA honored some of the agency’s outstanding female employees, promoting the advancement of women and equity in the workplace at a ceremony for Women’s Equality Day. The celebration was in keeping with the…

NDF at Dillingham Airport photo

Kudos Across America – Dillingham, Alaska

September 21, 2021

The entire team at Dillingham was good. However, TSA Officer Ryan [Woichik] stood out in professionalism, customer service and screening.

Krystal Brown photo

Life as a Federal Air Marshal – Krystal Brown

September 20, 2021

From serving on the U.S. Capitol Police to TSA, Krystal Brown has made law enforcement the focus of her professional career. In 2006, Brown stepped down from the Capitol Police…

Life as a FAM banner

Life as a Federal Air Marshal – Allison Pattison

September 15, 2021

Allison Pattison serves in what she calls a “male-dominated field.” However, she said with the culture in TSA’s Federal Air Marshal Service (FAMS), being a woman never got in the way of advancing her career.

Engine #10 at vehicle fire photo

Wisconsin Officers help first responders at accident scene

September 15, 2021

It started as just another typical Wednesday drive to work but soon became very different for Lead TSA Officer Eduardo Rivera.

Rivera was driving his Jeep to work at the Dane County Regional Airport, in Madison,…

Vet escorted at IAD photo

First Honor Flight resumes through IAD

September 15, 2021

After nearly two years of COVID protocols, 113 military veterans boarded the first of four, Chicago Midway International Airport (MDW) honor flights headed for Washington DC. 

It was to be a day of reflection and…

Team O'Hare photo

TSA officers go for gold at TSA Olympics in Illinois

September 13, 2021

Fresh from the Tokyo Olympics, TSA officers in Illinois competed in their own 2021 Olympic games. However, it wasn’t a physical challenge like the Olympic events you saw on TV.

It was a competition of TSA threat…