Civil Rights, Diversity & Inclusion

TSA is a committed equal employment opportunity (EEO) employer. TSA’s Civil Rights, Diversity & Inclusion Division (CRDI) ensures agency wide compliance with federal civil rights laws and regulations that prohibit unlawful employment discrimination. As the agency’s primary point of contact for internal civil rights matters, CRDI facilitates the EEO complaint process, and provides guidance, training, and technical assistance to agency offices and employees. 

Our Vision

Ensure TSA is a high performing, diverse, and inclusive organization.

Our Mission

Foster an environment free of discrimination and workplace barriers in which all people are valued.

Branches

Affirmative Employment Branch

The Affirmative Employment Branch (AEB) provides agency guidance for maintaining the essential elements of a model EEO program in support of a fair and equitable workplace and mission success.  AEB also provides proactive educational efforts to cultivate an inclusive work environment that maximizes the strengths of all employees, while educating employees, managers and supervisors on EEO laws and the principles and practice of civil rights, equal opportunity, fairness and equity.

Reports & Analysis Team 

AEB’s reports and analysis team produces and supports reporting requirements mandated by EEO laws and regulations, including TSA’s Management Directive 715 (MD-715) report.  The team develops proactive reports and analysis in support of data driven recommendations, actions, and initiatives to assist in resolving and preventing workplace challenges.   Supports, provides guidance and assists in the agency’s MD-715 barrier analysis efforts.

Training & Outreach Team

AEB’s training and outreach team provides proactive outreach and educational training and awareness through a variety of course options and the Civil Rights Diversity & Inclusion University (CRDI-U).  AEB also provides compliance training when unlawful discrimination occurs.  The branch works with agency staff to educate and conduct ongoing outreach and assessment of TSA’s policies, procedures, and practices to ensure compliance with civil rights and EEO laws.

Contact Us

TSA-AffirmativeEmployment@tsa.dhs.gov

EEO Management Branch

The EEO Management Branch serves as a neutral resource for all TSA employees, former employees, and applicants and provides guidance on the federal EEO process as well as TSA policies and procedures related to complaints of employment discrimination. 

The branch works collaboratively with CRDI’s Alternative Dispute Resolution Program to promote healthy working environments through complaint resolution.

 

You must contact the Civil Rights, Diversity & Inclusion division within 45 days of an alleged discriminatory event or you risk forfeiting your legal right to pursue your claim(s).

EEO Complaint and Resolution Process

If you are a current or former TSA employee or applicant and believe that you have been subjected to unlawful discrimination or harassment on the basis of one or more of the following factors, you are encouraged to contact the Civil Rights, Diversity & Inclusion Division at 877-EEO-4TSA to initiate the Equal Employment Opportunity (EEO) complaint process:

  • Race/Color
  • National origin
  • Religion
  • Sex (Includes Pregnancy, Sexual Orientation, and Gender Identify)
  • Age (40 and over)
  • Disability
  • Genetic Information
  • Retaliation
  • Harassment

Resources

Contact Us

877-EEO-4TSA
(877-336-4872)
TSA.CivilRights@tsa.dhs.gov

Programs

Disability Employment Program

Diversity & Inclusion Program

TSA’s Diversity & Inclusion Program (D&I) serves as a resource for best practices in building and sustaining a diverse and inclusive workforce that promotes respect, critical thinking, communication, and collaboration.

D&I is committed to reinforcing the importance of workforce diversity and leveraging inclusive behaviors to strengthen TSA’s mission effectiveness, while overseeing TSA’s Special Emphasis Programs.  D&I provides training, outreach, policy development, and workforce analysis. D&I also directs TSA’s Diversity and Inclusion Change Agent Council.

EEO Alternative Dispute Resolution Program

TSA’s EEO Alternative Dispute Resolution Program provides practical conflict prevention and alternative resolution services to TSA employees, former employees, and applicants that have entered the EEO process.  

Services provided include mediation, facilitated discussions, shuttle diplomacy, and coaching.

EEO Complaint and Resolution Process

If you are a current or former TSA employee or applicant who believes that you have been subjected to unlawful discrimination or harassment based on your race, color, national origin, religion, sex (including pregnancy, sexual orientation and gender identity), age, disability, genetic information or reprisal, you are encouraged to initiate the EEO complaint process by contacting the:

Civil Rights, Diversity and Inclusion Division (CRDI)  at 877-EEO-4TSA

You must contact CRDI within 45 days of the date of an alleged discriminatory event or you risk forfeiting your legal right to pursue your claim(s) through the EEO process.

Resources

Operations and Program Support

The Operations and Program Support section supports CRDI by providing innovative IT solutions, administrative services, and budgetary and contracting oversight.

Contact: CRDI_OPS@tsa.dhs.gov

Contact Us

Christine Griggs
Assistant Administrator
Civil Rights & Liberties, Ombudsman and Traveler Engagement

Amelia Demopulos
Director, Civil Rights, Diversity & Inclusion Division

877-EEO-4TSA  (877-336-4872)
TSA.CivilRights@tsa.dhs.gov