Request for TSA Cares Assistance

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If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. TSA Cares assistance is only available for help through the screening checkpoint. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline.

Contact Information

Flight Details

Departure Flight details (Where you’re leaving from)

Please verify that your flight information is correct before submitting.

NOTE: To receive assistance, your flight must be from a U.S. airport. Please choose an airport from the list.

Do you have a return flight?

NOTE: To receive assistance, your flight must be from a U.S. airport. Please choose an airport from the list.

* Describe the type of assistance you need at the screening checkpoint. If the request is for a child, please provide their age. See below for examples of information that may be helpful for TSA Cares:

  • Difficulty standing or waiting in line
  • Difficulty following instructions 
  • Mobility limitations including difficulty standing, walking or lifting your arms
  • Use of mobility aids or support devices
  • Internal/external devices or other concerns that may affect your ability to use screening technology
  • Transporting medically necessary liquids, gels, aerosols over 3.4oz
  • Traveling with a service animal 
  • Difficulty understanding and communicating in English
  • Religious or cultural items
  • Religious headwear or garments
  • A Tribal traveler with cultural, sacred items and/or regalia
  • Concerns regarding screening for transgender and gender diverse individuals
* We will remove the following special characters like @, #, $, %, &, -, ", {, (, [ or > . Please do not include them in your submission.

* You are not able to submit this form. Please choose an airport from the list except 'Other'.