Dear U.S. Transportation Security Administration,
As my husband and I were in a security checkpoint line at O'Hare International Airport in Chicago, IL, my husband had what turned out to be a minor medical event. A nearby TSA Officer, Christopher Akines, immediately came to where my husband had slumped to his knees as we waited in line.
What a wonderful employee Officer Akines is. He stayed with us, got a chair for my husband, called paramedics and was so calming and assuring to us. He stayed with us as paramedics checked my husband and concluded that he had become weak because he had been standing still in line for a prolonged time. The paramedics determined that my husband was fit to fly. Officer Akines then walked us through security and stayed reassuringly with us until we were safely through the checkpoint.
The United States Transportation Security Administration should be proud to have Officer Christopher Akines representing it. His genuine concern for us as passengers passing through O'Hare was professional and so comforting to us. He went above and beyond the call of duty to help and comfort us. If there is a way that you recognize exceptionally good employees, I would like to nominate Officer Christopher Akines for such recognition.
Thank you for the great job that your agency is doing.
Kathleen E. Drewno
By Wayne Carey, Strategic Communications & Public Affairs