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What People Are Saying About TSA

Monday, February 24, 2020
BOS pic

Boston

A Boston passenger said, “I submitted a claim and within six minutes, got a response that you had my laptop and instructions on how to get it back. I can't tell you how impressed and appreciative I am of your professionalism and consideration.

Great job!”

Gainesville, FloridaGainesville Pic

Passengers flying out of Gainesville Florida say, “These TSA officers continue to set an example of how the security process should be; thorough, polite and efficient.” 

And, “My daughter has to wear an insulin pump and other equipment.  We have flown all over the U.S. and to Europe.  We have never met such a courteous and respectful person with TSA.”

Warwick, Rhode IslandRI Picture

In a letter of thanks written to recognize the assistance two passengers received from TSA officers at the Green Airport, Rhode Island, they said, “these four individuals (officers] patiently took the time to assist us in what was an extremely stressful situation. Although we personally thanked each of the individuals, we [wanted] to alert you of their effort to assist us and to the fact they all went above and beyond to come to our rescue.”

MSP PictureSt. Paul, Minnesota

A St. Paul passenger commented, “This [TSA] officer deserves the highest recognition for the most superior customer service for understanding and appreciating my grandson's disability and special needs for a seamless and stress-free process through security.

Thank you for TSA Cares.”