Employee Stories
SEA officers save life; seconds mattered, officers acted
October 3, 2022
When Seattle-Tacoma International Airport Lead TSA Officer Brian Clausen heard someone yell for 911, he turned on his heels and ran back to find a passenger down on the unsecure side of the checkpoint. Clausen,…
What happens to Albany International Airport’s passenger abandoned property?
September 30, 2022
TSA at Upstate New York’s Albany International Airport (ALB) partnered with Colonie Senior Service Center by donating tools abandoned at their airport’s checkpoint to Tool Box, a volunteer operated non-profit and…
TSA Disability and Multicultural Coalition marks major milestone
September 29, 2022
The 20th Annual TSA Disability and Multicultural Coalition Conference marked a major milestone for TSA, celebrating one of its strongest and longest partnerships since the agency’s inception. The annual conference brought together TSA and…
Day in the life: TSA security training instructors
September 28, 2022
Security training instructor (STI) duties are like icebergs – only a small percentage of what they do is visible. This can be hard to believe because it’s a very visible position, especially to a new hire.…
Oklahoma school district first in nation to earn Standard of Excellence Award
September 28, 2022
Above and Beyond Act of Kindness at TSA’s Albuquerque International Sunport
September 27, 2022
A passenger in need of assistance traveling through New Mexico’s Albuquerque International Sunport (ABQ), approached a group of officers but he was unable to communicate the request because of a language barrier.
Hispanic Heritage Month Employee Spotlight: Omayra Somarriba
September 26, 2022
Now through October 15, TSA proudly joins the nation in recognizing the many achievements and contributions of Hispanic Americans who are inspiring others throughout the agency to succeed. This is National Hispanic Heritage Month!
Big Bird’s brother behaves at Checkpoint A
September 22, 2022
Some days at the checkpoint it seems like the same old thing: “please put your items in the bins,” “please remove all laptops and electronics bigger than a cellphone” or everyone’s favorite, “excuse me, are you wearing…
Maine TSA officers save sanitation employee’s life
September 22, 2022
Upstate Maine’s Presque Isle International Airport (PQI) services two United Airlines flights during the week, 12 1/2 hours apart. It’s a small airport with five full-time and four part-time TSA officers, so it’s safe…
The Windy City Canine Challenge crowns 2022 champion
September 21, 2022
For canine teams across the nation, the Windy City Canine Challenge (WCCC) is a well-respected competition that only a select few compete in. The weeklong challenge tests the knowledge, bond and communication between handlers and their canine…
Paws of Honor - health care for retired working canines
September 21, 2022
Most pet owners have a strong affection for their furry family members, but there’s an especially close bond between a working dog and its handler. Andrew Hotinger, TSA headquarters canine coordinator, said it’s the result of intensive…
Rocked by loss, Team Wyoming uses TSA program to help heal
September 20, 2022
The TSA Wyoming family is resilient. In recognition of National Suicide Prevention Awareness Month, they’re courageously talking about how they’re coping with multiple losses this spring from various causes,…
10-year-old boy sworn in as TSA canine officer
September 19, 2022
A 10-year-old Texas boy can now consider himself a TSA canine officer.
Kudos Across America – Fairbanks Alaska
September 16, 2022
Team FAI TSA Officers provide great security and customer service. Editor’s Note: Many passengers comment about their checkpoint experience by using the customer comment forms available at the…
What People Are Saying (About TSA)
September 15, 2022
July – August 2022 Michigan - Detroit Metropolitan Wayne County Airport (DTW) A Detroit traveler said he was impressed with the Detroit TSA staff! Not only were they kind and respectful, but they…
Day in the life: TSA transportation security specialists
September 15, 2022
TSA goes global every day, and two of the agency’s transportation security specialists (TSSs) are right in the middle of our international security efforts. Amanda Sanger and Albert Klukowski spend much of their time on the job overseas,…
Employee Spotlight: Insider Threat Analyst Chris Scott
September 14, 2022
Chris Scott approaches every incident with equal parts of empathy and discretion. As an insider threat analyst for TSA’s Law Enforcement/Federal Air Marshal Service, Scott reviews referrals and incidents that…
TSA commemorates 20th anniversary at Philadelphia International Airport
September 13, 2022
Approximately 200 TSA employees and retirees were on hand as officials from the TSA team at Philadelphia International Airport (PHL) commemorated the 20th anniversary of the federalization of the airport. …
Alaska Assistant Federal Security Director – Inspections receives coveted lifetime achievement award
September 9, 2022
Although he’s credited with developing countermeasures that helped shape TSA’s standard operating procedures, Alaska Assistant Federal Security Director-Inspections Ed Kittel works quietly, and to a large portion of the…
9/11: Called to Serve- FSD Bill Csontos
September 8, 2022
September 11th marks the 21st anniversary of the tragic terrorist attacks on the United States. We all have our own 9/11 story, and the day means something different to each of us. I would like to share my memories as a…