Employee Stories
Kudos Across America – Los Angeles
March 8, 2022
Yesterday, when I was in line at LAX, I fainted due to low blood sugar.
Denver International Airport TSA officers save a life
March 7, 2022
John Spinelli and his wife Beverley were in the South checkpoint queue at Denver International Airport (DEN) when he started having chest pain. They were catching a flight home to Dallas after spending time with their daughter who lives in…
Kudos Across America – Chicago
March 4, 2022
Dear U.S. Transportation Security Administration,
Detroit TSA officer fulfills dream to play college football
March 3, 2022
A TSA officer at Detroit Metropolitan Wayne County Airport (DTW) is fulfilling his dream of playing college football.
TSA raises aviation security baseline in Kenya after decade-long project
March 2, 2022
Traveling just got a lot easier and more secure for passengers leaving from East Africa’s capital city Nairobi to the U.S. TSA and the government of Kenya reached a major milestone when improvements to a…
TSA inspectors play key role in surface transportation security
March 2, 2022
Over 14 years ago, Michael Madrigal joined TSA as a frontline screener at Los Angeles International Airport. He wasn’t a TSA officer for long. Just two months after he washired, Madrigal was promoted to surface…
Chicago officer rescues toddler walking in the street
February 28, 2022
When TSA Officer Joe Frost saw a toddler walking alone on the sidewalk of a busy Chicago street at 4 a.m., he thought his eyes were playing tricks on him. “It was weird, something you don’t see ever,” he explained. “I didn’t see any cars…
Observant Newark baggage officers thwart insider threat
February 28, 2022
It pays to be a curious when clearing alarms. When confronted with a peculiar and evolving issue in the baggage room at Newark Liberty International Airport (EWR), five TSA team members followed the facts and uncovered an attempted…
First-ever international TSA PreCheck® lane debuts in the Bahamas
February 25, 2022
“Forward Upward Onward Together” The Bahamas’ motto encapsulates the vision shared with the United States as Lynden Pindling International Airport (NAS) in Nassau, Bahamas, welcomed the first international TSA…
Kudos Across America – San Diego
February 22, 2022
It makes me proud to live in San Diego, especially when I pass [through] airport security because our TSA agents [officers] are the most patient, courteous and professional of anywhere I have been! …
OAK leadership supports, sustains inclusive culture
February 22, 2022
The support Oakland International Airport (OAK) TSA Officer Van Duong has received from his TSA family since being diagnosed with a serious illness in August 2020 is concrete proof of the care and inclusion of all people in the TSA workplace. …
TSA Los Angeles pulls together for Super Bowl rush
February 17, 2022
With football fans flooding Los Angeles International Airport (LAX) on the day after the Super Bowl, TSA was ready. TSA saw a surge in passenger loads on the traditional “get away” day, screening more than 81,000…
Kudos Across America – Orlando, Florida
February 16, 2022
I traveled recently through the Orlando International Airport. My son who is a frequent traveler booked special TSA assistance for me and I was so grateful and amazed by the officer who helped me. …
Employee Spotlight: David Hardy Jr.
February 16, 2022
Philadelphia Communication Solutions Specialist (CSS) David Hardy Jr.’s email signature block ends with one of Martin Luther King Jr.’s most enduring quotes, “The ultimate measure of a man is not where he stands in moments of comfort and…
TSA canines, VIPR offer ‘extra layer of security’ for the Super Bowl
February 15, 2022
Two teams fought on the gridiron to claim NFL’s top prize – the Lombardi Trophy – with the Los Angeles Rams coming from behind to edge the Cincinnati Bengals in Super Bowl LVI. However, TSA had 80 teams on the ground…
TSA behind the scenes for Super Bowl LVI
February 14, 2022
Tens of thousands of football fans flocked to Los Angeles this weekend for the most-watched sporting event of the year, and TSA was right in the middle, protecting the traveling public. Not only were TSA’s…
Rhode Island TSA officer comes to woman’s aid, shares personal items during car fire
February 9, 2022
In the aftermath of a blizzard, TSA Officer Linda Papineau was driving cautiously on her way to Rhode Island T.F. Green International Airport (PVD) for work. She knew that road conditions could still be hazardous the…
Kudos Across America – Jacksonville, Florida
February 7, 2022
Hello, I flew from JAX [Jacksonville International Airport] to EWR [Newark Liberty International Airport] in mid-November. I am seven months pregnant and was in a tough predicament with making my flight. Lead TSA…
What people are saying about TSA - January 31, 2022
February 4, 2022
Ithaca, New York New York passengers say Ithaca officers “were very pleasant, as well as the overall atmosphere and experience.” “Ithaca could be a model for TSA operations around the country.” …
CD player not what it appears at Phoenix Sky Harbor
February 3, 2022
A CD player is supposed to play music, right? Not a CD player that came through checked baggage at Phoenix Sky Harbor International Airport (PHX). This one had a different tune, and two TSA officers quickly got…