Employee Stories
Administrator explores expanding TSA’s capabilities with innovation partners
April 19, 2024
Administrator Pekoske and other TSA leaders met with innovation partners to explore ways TSA can make the most of commercial technology to get advanced solutions in the hands of employees faster. TSA’s…
TSA viewed as gold standard, goes beyond all boundaries
April 18, 2024
Enhancing vital relationships with aviation leaders around the world is the work of 27 TSA professionals known as Transportation Security Representatives (TSARs). Their primary focus is to raise the global bar on transportation security.
Detroit Transportation Security Inspector’s journey to organ donation
April 17, 2024
Detroit Metropolitan Wayne County Airport (DTW) Transportation Security Inspector (TSI) Lindsay Umphrey’s life drastically changed after her cousin’s battle with kidney disease led to a life-saving donor swap between…
New AUS Officers Sworn in During Eclipse
April 16, 2024
On Monday, a rare solar eclipse crossed the U.S., drawing enormous crowds outdoors to catch a glimpse of the covered sun. At Austin-Bergstrom International Airport (AUS), TSA’s newest recruits gathered outside for a special swearing-in ceremony…
Kudos Across America – Boise, Idaho
April 15, 2024
Good morning. My name is Phil Landram from Manchester, Michigan. This letter is to say thank you to two agents (Officers) that we consider our angels. To keep this short and sweet, my father passed away recently…
Freight train derails, explosive found – TSA exercise with Union Pacific
April 11, 2024
Imagine a freight train derails and emergency responders rush to the scene, only to find the derailment worse than they thought. They discover an improvised explosive device (IED) on one of the derailed tank…
Guide dogs in training get first taste of TSA screening at DCA
April 10, 2024
Puppy fever hit Ronald Reagan Washington National Airport (DCA) when two dozen service dogs in training went through TSA screening for the first time. In conjunction with National Puppy Day, TSA screened 24…
Kudos Across America – Hays, Kansas
April 8, 2024
I arrived in Hays, Kansas on New Year’s Day. I had called a local car rental place ahead of time to make sure they would be open. When I landed in Hays, I discovered they were not.
Kudos Across America – Chadron, Nebraska
April 4, 2024
Editor’s note: Kudos Across America relishes spotlighting officers from small airports that serve close-knit, small communities. In those airports, passengers are usually friends and neighbors, and compliments are given to officers on the spot…
Stars and Stripes spotlights TSA
April 1, 2024
A top newspaper for the U.S. military community is shining the spotlight on TSA this month.
Double jeopardy? Midland, Texas TSA officer aids two fallen passengers
March 27, 2024
Supervisory TSA Officer Paul Barragan and TSA Officer Pam Carbajal were working the a.m. shift at Midland International Air and Space Port (MAF) when Carbajal saw an elderly female passenger fall while waiting in the queue. Carbajal…
Kudos Across America – Manchester, New Hampshire
March 26, 2024
I wanted to take the time to share with you a traveling experience I had recently. I flew from Sarasota, Florida, through Baltimore/Washington International Thurgood Marshall Airport (BWI) into Manchester-Boston Regional Airport (MHT) in…
LaGuardia TSA officers return lost diamond ring after connecting investigative dots
March 22, 2024
A woman approached a TSA checkpoint at New York’s LaGuardia Airport (LGA) crying. She just flew into LGA and stopped to use the restroom before leaving the airport. Unfortunately, she lost her new diamond engagement ring. She removed her…
TSA, gun owners forge new partnerships in Indiana, Texas
March 19, 2024
With passengers bringing a record number of firearms through our nation’s airports, a pair of TSA inspectors (TSIs) in Indianapolis felt it was time to develop some new partnerships in their community. TSIs Rick…
Passenger alive after TSA officers’ heroism at Grand Rapids checkpoint
March 18, 2024
The day he nearly lost his life, a passenger was fortunate he chose to fly out of Gerald R. Ford International Airport (GRR) in Grand Rapids, Michigan. Shortly before 6 a.m., the passenger arrived at GRR’s TSA checkpoint where TSA Officer…
Compassionate command presence: Baltimore officer commits to people year round
March 12, 2024
One week out of the year is set aside to recognize the impact volunteer service has on American communities and to inspire others into likeminded generosity.
Kudos Across America – Denver
March 11, 2024
TSA Officer Deepika Jassal helped me when I lost my cellphone. I returned to the check area (checkpoint) from my departure gate when I realized the phone was missing, and that is a long way (walk) at Denver International Airport (DEN) airport.…
Florida Officer Hailed a Hero After Performing Lifesaving CPR
March 7, 2024
TSA Officer Antonio Gomez doesn’t consider himself a hero, but his fellow Officers disagree after he performed lifesaving CPR on a passenger at an Orlando International Airport (MCO) checkpoint. Gomez was only five minutes into his break…
Early morning vehicle fatality averted by TSA officer’s instinctive action
March 6, 2024
Every day TSA Officer Brandon Edington makes his early morning commute 60-miles from his rural Alabama home in Muscle Shoals, located on the banks of the Tennessee River to Huntsville International Airport (HSV). He is…
Removing barriers, creating open doors at TSA: Assistant Administrator Karen Shelton Waters
March 4, 2024
Rising from an entry level General Schedule-4 Department of the Navy employee to her current position in a TSA Senior Executive Service (TSES) role, Karen Shelton Waters reflected on her long career during…