Employee Stories
Kudos Across America – Denver
October 30, 2020
Great job, Cynthia Jones! A shout-out to Cynthia Jones at Denver for calling me at the phone number taped to the back of my Kindle. I left it at the checkpoint and she found it. I was able to retrieve it before my flight…
Washington State TSA officers help develop COVID-19 procedures while on detail
October 23, 2020
2020 has been a year of change and challenge at TSA because of the COVID-19 pandemic. After the risks of the virus were identified, the agency responded quickly to develop and implement procedures to ensure the health and safety of employees.…
TSA’s Kimberly Walton receives the Roger W. Jones Award
October 23, 2020
TSA Executive Assistant Administrator (EAA) Kimberly Walton is a 2020 recipient of the prestigious Roger W. Jones…
Officer discovers artfully concealed knife
October 22, 2020
“First, I thought, ‘What is this guy thinking?’ Second, I thought about the situation, observed his body language and stance and thought about if he seemed aggressive or if he truly intended to do harm.” That’s what went through the mind of Los…
TSA Connecticut receives federal unsung hero award for securing plane crash site
October 22, 2020
On October 2, 2019, seven people were killed when a World-War II-era plane crashed on the runway and burst into flames after hitting a deicing facility at Bradley International Airport (BDL) in Windsor Locks, Connecticut. Six other people on the…
TSA family rallies around Baltimore security director, fight against breast cancer
October 20, 2020
Each year in the U.S., over 250,000 people are diagnosed with breast cancer, and more than 42,000 lose their lives from what the Centers for Disease Control and Prevention says is the second most common cancer among women. It’s been a…
TSA employees dedicated to diverse, inclusive workplace
October 19, 2020
TSA employees in Philadelphia are making a commitment to diversity and inclusion. Over 200 TSA Philadelphia (PHL) team members participated in a Diversity and Inclusion pledge signing ceremony. The event showcased original diversity- and…
Building traveling public’s trust
October 16, 2020
TSA is partnering with disability and multicultural advocacy organizations and tribal nations to make sure the passenger screening and traveling experience is appropriate for all. As part of the agency’s efforts, TSA annually hosts a Disability…
TSA Employee Spotlight: TSA inspector ensures security for air cargo carriers
October 14, 2020
Before becoming a transportation security inspector for TSA, Brittaney Rupert did a little bit of everything at Cincinnati/Northern Kentucky International Airport (CVG). As an airline employee, Rupert worked behind the ticket counter and at…
Wisconsin TSA officers keep passenger who had seizure safe until responders arrive
October 9, 2020
Supervisory Officer Paul Ceman was having a relatively normal day at Central Wisconsin Airport. That is, until Lead Officer Cassandra Running rushed to notify him that a passenger collapsed outside of the checkpoint. Running and Ceman…
DFW clean team makes work areas safe
October 8, 2020
TSA is partnering with Dallas Fort Worth International Airport (DFW) to produce the most efficient clean team around. So far, they’ve decontaminated nearly 100 areas of the airport after 66 DFW TSA officers tested positive for COVID-19. From the…
Bangor officers aid fallen passenger
October 5, 2020
“While impressive to see them spring into action, it was no surprise,” said Maine Assistant Federal Security Director for Screening Briana Corrales. “We have an incredible team at Bangor. Not only are they committed to the mission, they also care…
Boston TSA officers stop FBI Impostor from boarding flight
October 2, 2020
When a woman approached the exit door at Terminal C at Boston Logan International Airport, TSOs James Nelson and James Freel intercepted her before she could board a flight. Nelson and Freel reviewed images on the woman’s cellphone that…
TSA Women in Aviation: Barbara Schukraft
October 2, 2020
Editor’s Note: This story is part of a weeklong collection of stories featuring women in aviation. These stories are in recognition of Girls in Aviation Day on September 26…
Where are all these guns coming from?
October 2, 2020
Does it seem like we’re discovering more firearms at the checkpoint, or is it just another 2020 anomaly?
Kudos Across America – Denver
September 30, 2020
I just want to give a personal thank you to Supervisory TSA Officer Kelly Smith. She really went above and beyond to help a little boy find his lost phone.
TSA Women in Aviation: Janis Burl
September 29, 2020
Editor’s Note: This story is part of a weeklong collection of stories featuring women in aviation. These stories are in recognition of Girls in Aviation Day on September 26 sponsored by Women in Aviation International. Through these stories,…
TSA Women in Aviation: Christine Assili
September 29, 2020
Editor’s Note: This story is part of a collection of stories featuring women in aviation. These stories are in recognition of Girls in Aviation Day on September 26 sponsored by Women in Aviation International. Through these stories,…
Orlando canine handler tosses bobber to military veterans at risk of suicide
September 29, 2020
Suicide is the 10th leading cause of death in the U.S. According to the Centers for Disease Control and Prevention, suicide was responsible for more than 48,000 deaths in 2018. That’s about one death every 11 minutes. In 2018, 10.7…
Women hike 116-mile hike along the Underground Railroad route, walking that sacred ground
September 28, 2020
In March of this year, singer and songwriter Linda Harris posted on Facebook: “Hey, I want to walk the Underground Railroad,” and set the challenge. The rest is history. TSA Equal Employment Opportunity Specialist Jennifer Bailey and…