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  • April 03, 2008 | 109 (# of comments)
    Passenger engagement… What is it? Is it the new romantic comedy about two passengers who meet at an airport and decide to get married? Not quite.Passenger engagement is all about the way we are moving to an entirely different environment at our...
  • April 01, 2008 | 149 (# of comments)
    (UPDATE 04/02/2008: Read the updated story. )You might have seen on the news or the web today that Behavior Detection Officers at Orlando International Airport spotted a passenger in the airport lobby, well before the screening checkpoint, who was...
  • March 30, 2008 | 169 (# of comments)
    In TSA's checkpoint of the future, passengers will approach the security kiosk, carry-on in hand, and put a biometric on the scanner. While the scanning system clears you after it confirms your identity and flight information, the technology in the...
  • March 28, 2008 | 350 (# of comments)
    Your questions and comments on the incident in Lubbock, Texas have not gone unnoticed. Yesterday, as soon as TSA became aware of the situation, people in our Security Operations office looked into it. They interviewed the four Security Officers who...
  • March 25, 2008 | 116 (# of comments)
    Update:3/26/08, 5:35 p.m.Christopher Said:Yesterday I mistakenly wrote and subsequently reiterated last night in a comment that the percent of flights covered by air marshals is in the “double digits.” Frankly, this was a result of my haste to...
  • March 24, 2008 | 92 (# of comments)
    By this time, most of you are getting pretty familiar with what TSA does on a daily basis. If you’re a regular reader of this blog, you’ve likely heard us mention layers of security. It’s a term we use a lot but it’s a lot more than just a catch...
  • March 20, 2008 | 179 (# of comments)
    Due to the new Got Feedback? program, we have disabled commenting on this page. This page was part of a pilot program that has evolved and this page is no longer needed. You are still welcome to leave general feedback on our blog, or you can visit...
  • March 20, 2008 | 163 (# of comments)
    We were able to get our hands on a MacBook Air and run it through the X-ray in our lab. My suspicions were correct. The MacBook does look completely different than your typical laptop or DVD player. I can't get into specifics of course, but there...
  • March 18, 2008 | 115 (# of comments)
    The Diamond Lane Self Select Program is spreading like snow on the hills of the ski resorts of Salt Lake City and Denver where the program first originated. The program rolled out yesterday in Spokane, Washington and rolls out today in Boston and...
  • March 17, 2008 | 118 (# of comments)
    Click Here to watch how TSA does baggage screening (wmv, streaming).The Aviation and Transportation Security Act, which created TSA, mandated 100 percent electronic screening of checked baggage. To meet this mandate, TSA installed minivan-sized...

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