On a recent trip from Aberdeen through Minneapolis-St. Paul to Los Angeles, I discovered that my wallet had slipped out of my pocket while in the waiting room to board in Aberdeen. When I got to Minneapolis, I got hold of [Aberdeen Supervisory TSA Officer] Leslie High. Officer High let me know that he had my wallet, and I mentioned that when I got home from Los Angeles, I would send him a UPS number and address to send my wallet.
Les was very professional and caring. It was a good feeling to know that Les had taken care of this for me.
I wish there were more Leslie Highs in the world we live in today.