Employee Stories

Officer McMahan and DL pilot McCarron photo

Boston TSA officer shares joy of coaching kids

February 2, 2022

For Boston TSA Officer David McMahan, “protect” is a term he is all too familiar with as he protects the traveling public while on duty and teaches young hockey players how to protect “the house” while off duty.

Officer Nation photo

Kudos Across America – Seattle

February 2, 2022

I would like to call out the excellent and thoughtful approach that agent [Officer] Richard Nation took on December 13th at SeaTac [Seattle -Tacoma International] Airport in Seattle on our behalf. He approached a problem we presented with…

Toy at PHL MNF

Artful concealment or child’s prank?

February 1, 2022

It was just another busy day after the holidays as Philadelphia International Airport (PHL) TSA Officer Ebony Johnson concentrated on the endless flow of images on the X-ray. When suddenly seeing a child’s teddy bear come across her screen, she…

Zion National Park photo

Kudos Across America - Utah, The Land of Zion

January 28, 2022

Canyonlands Field Airport (CNY)

Officer Vergnaud photo

Indy TSA officer races to save SUV, prevents fire from spreading to airport

January 27, 2022

It was business as usual at Indianapolis International Airport (IND) when suddenly a woman ran into IND’s terminal screaming, “A car is on fire outside!”

TSA Officer Laurent Vergnaud quickly raced to help put out…

Hollowed bar of soap photo

Improperly packaged, artfully concealed items discovered at Newark Liberty International Airport

January 26, 2022

When Newark Liberty International Airport (EWR) TSA Officer Marcos Owens looked at the checked bag X-ray image on the monitor, he thought it might be a test.

“I didn’t think a person would seriously carve out soap to hide bullets,” said…

photo of ryckman, casey-harrs, perry and brookshire

TSA, air carriers team up to help passenger in Jacksonville

January 25, 2022

An elderly couple headed to California was preparing to fly out of Florida’s Jacksonville International Airport (JAX) when their small, black-wheeled suitcase disappeared after being X-rayed at their checkpoint.

White Sands NM photo

Kudos Across America – New Mexico, The Land of Enchantment

January 19, 2022

Lea County Regional Airport (HOB) 

K9 float photo

California TSA team supports annual parade and football game

January 18, 2022

This year’s Tournament of Roses® parade theme – Dream. Believe. Achieve — truly captured TSA’s commitment to the mission. Countless hours of planning culminated in days of meticulous execution that successfully safeguarded prominent national…

IND celebrates photo

TSA Indianapolis masks up to celebrate college football’s national championship

January 18, 2022

College football’s game of the year came to Indiana, and TSA was right in the middle of the celebration.

FSD McKeon photo

Operation Allies Welcome: TSA deputy security director helps Afghan evacuees move to US

January 12, 2022

Editor’s Note: Below is a first-hand account written by LaGuardia Airport deputy federal security director Matt McKeon. He writes about his experiences as the federal coordinator for Operation Allies Welcome at…

PHX MNF photo

TSA officers rush to save life at Phoenix Sky Harbor International Airport

January 12, 2022

TSA’s teamwork at Phoenix Sky Harbor International Airport (PHX) was put to the test when faced with a life-threatening situation at a security checkpoint.

It was early in the morning. The checkpoint in Terminal…

From left, AIA Supervisory TSA Officer Connie Kirchner; Lead TSA Officers Jacob Mills and Steven Crabb  (Photo by Meriah Pedersen)

Kudos Across America – Alliance, Nebraska

January 10, 2022

I fly out of Alliance, Nebraska [Alliance Municipal Airport - AIA] at least once a month. Your TSA people in Alliance are absolutely incredible!

Thank you for their friendliness, willingness to help and their positive…

AUS officer Hassett photo

Texas TSA officer helps distraught passenger after husband collapses

January 6, 2022

Lead TSA Officer (LTSO) Toni Hassett responded to a commotion in front of her checkpoint at Austin-Bergstrom International Airport (AUS) in Texas. As she ran to check out the disturbance, she saw a possible medical…

Ithaca officers photo

Kudos Across America – Ithaca, New York

January 5, 2022

Dear TSA,

Officer Davidson photo

Detroit TSA officer finds loaded gun in wheelchair during pat-down

January 4, 2022

It has been said that TSA frontline employees should expect the unexpected. That was the case when Detroit Metropolitan Wayne County Airport TSA officer Adam Davidson made a great catch, finding a gun that was loaded.

It’s one thing to…

Sheriff's Office Bomb Squad photo

TSA Fort Lauderdale conducts explosives exercise with Broward Bomb Squad

January 3, 2022

TSA explosives specialists at Fort Lauderdale-Hollywood International Airport partnered with the Broward Sheriff’s Office Bomb Squad to conduct an explosives exercise.

Avizof photo

TSA officers save holiday tradition at Pennsylvania airport by sponsoring military tree

January 3, 2022

A holiday tradition for 25 years, Lehigh Valley International Airport’s (ABE) Festival of Trees spreads seasonal good cheer by showcasing live trees donated by local merchants and decorated by school children.

Newark Liberty International Airport TSO Cecilia Morales jumps over the conveyor belt to reach the distressed infant.  (Screenshot from CCTV courtesy of TSA EWR)

Newark officer jumps over conveyor belt, helps infant in distress

December 23, 2021

When Newark Liberty International (EWR) new hire Cecilia Morales heard people screaming for help, she knew if she didn’t act quickly the outcome was going to be grim.

A young mother picked up her two-month old son from his car carrier seat…

TDC station photo

Kudos Across America – Birmingham, Alabama

December 20, 2021

Today was by far the best experience I have had going through the screening. Usually, with the number of people passing through, we are often herded from one point to the other. However, for me, today [at Birmingham-Shuttlesworth International…