Employee Stories

Kudos - EWR photo

Kudos Across America – Newark, New Jersey

February 22, 2021

Newark Liberty International Airport TSA officers Melissa Javier and Elaine Pascoal understood how important the last batch of Grandma Jo's pickled string beans was to us. Unfortunately, she is no longer with us; these are her legacy to us. …

Principal Security Inspector

Employee Spotlight: Crystal Daniel

February 18, 2021

It’s an understatement to characterize Crystal Daniel as goal-oriented. A self-described go-getter, thinking strategically is how this Principal Security Inspector for Policy, Plans and Engagement (PPE) is wired. It’s…

TSA Officer David Griffith

Good Samaritan, random act of kindness or hero?

February 18, 2021

“Sorry to bother you, but my neighbor’s house caught on fire early this morning, and they woke me up at 3 a.m.,” said South Carolina Greenville-Spartanburg International Airport (GSP) TSA Officer David Griffith in an…

Tampa checkpoint photo

All hands on deck at Tampa International after Super Bowl LV

February 11, 2021

Because of the COVID-19 pandemic, Super Bowl LV didn’t bring the usual huge crowds of football fans to Tampa, Florida, but it was still all hands on deck at Tampa International Airport (TPA).

Officer May photo

Kudos Across America – Meridian, Mississippi

February 10, 2021

I have traveled all around the world and today's experience was one of the best. 

I was with my boyfriend and his three young kids. We were greeted by James May at security.

He was kind, patient and very helpful with each of the…

TSA partners with police group photo

Furry friends flock to Tampa for Super Bowl LV

February 9, 2021

Dozens of lovable but security-minded canine teams flocked to Tampa, Florida, to keep fans who journeyed to the world’s biggest football stage safe and secure.

PDX TSA officer

Ticketing mistake sends family to wrong Portland, officer goes extra 3,000 miles to help them get across country

February 8, 2021

A misguided but well-intentioned travel agent mistakenly books a family of three to the wrong Portland. Instead of landing in Portland, Maine they wind up 3,000 miles from their destination in Portland, Oregon.

FSD Skinner vaccine photo

TSA-HSI-Coast Guard collaboration vaccinates 300 ahead of Super Bowl LV

February 4, 2021

Before the COVID-19 pandemic even arrived in the U.S., TSA officials at Tampa International Airport (TPA) observed airport security and planning for the 2020 Super Bowl in Miami, preparing for their turn as host airport…

Aberdeen Regional Airport STSO Leslie High

What people are saying about TSA

February 4, 2021

Aberdeen, South Dakota

After a TSA officer mailed a lost wallet found at the checkpoint, an Aberdeen, South Dakota passenger said the officer left him with a good feeling that his concerns had been resolved. “Officer Les…

Wood and Gill photo

Kudos Across America – Killeen, Texas

January 29, 2021

Texas Officers provide “the best TSA experience I’ve ever had.”

TSI Alazraki photo

Employee Spotlight: Lindsey Alazraki

January 28, 2021

For Lindsey Alazraki, the answer to “What do you want to be when you grow up?” was cemented in the days and weeks following the 9/11 attacks. In the aftermath, Alazraki’s Maitland, Florida school created and sold flag…

Officer Hanson photo

Observant TSA officer thwarts car break-in at Boston Logan International

January 27, 2021

While walking through the airport garage to clock in for his shift, Boston Logan International Airport TSA Officer Derek Hanson noticed a stranger sitting in his buddy’s car. Curious, Hanson approached fellow Officer…

TSO Officers

Ammo found in gum case at LaGuardia checkpoint

January 27, 2021

A passenger found himself in a sticky situation after TSA officers found 13 bullets concealed in a chewing gum container at New York’s LaGuardia Airport.

Officer Chennae Rodrigo Butler was on X-ray when a duffel…

Saved brother's life photo

You saved my brother’s life

January 25, 2021

If you have spent time at the checkpoint you will occasionally see one of these passengers. They shuffle through the queue with uncertainty, dragging a worn carry-on that has clearly seen better days. Their eyes search for something familiar and…

Twins on duty photo

Double the fun – Meet the Goyco twins

January 20, 2021

Meet the Goyco twins – Daniel and Mateo Goyco. They have the same interests, like the same foods, both earned the prestigious Eagle Scout, worked together as YMCA lifeguards, are avid soccer fans with the same favorite…

Officer Green photo

Employee Spotlight: TSA Officer of the Year Kimberlee Green

January 14, 2021

Prior to becoming a TSA officer, Kimberlee Green from Idaho’s Pocatello Regional Airport (PIH) worked in retail while attending Idaho State University in the culinary arts. In a seemingly unrelated career move, Kim…

CIO Russell Roberts photos

TSA stays ahead of the technology curve

January 13, 2021

TSA’s Information Technology (IT) is a busy shop these days, and Russell Roberts and his team are right in the middle of the action.

New technologies are constantly emerging. Much of it is designed to enhance…

Officer Rampersad photo

Kudos Across America – Queens, New York

January 12, 2021

Your employee Ravi is one of the most courteous, professional and thorough TSA Officers I have had the privilege of dealing with. He made getting through security a smooth process and answered all of the questions I had without an ounce of…

ORD TSA Officers and Owners photo

O’Hare TSA officers trap tenacious tabby in Terminal Two

January 8, 2021

Imagine you are 3 years old and have finally been adopted and are traveling to your new home. Somehow you were separated from your chaperone and became lost in one of the biggest and busiest airports in the world — Chicago’s O’Hare International…

Uniformed Advisors Cavel Malcolm and Achelet Petit-Homme

Uniformed Advisor Program strengthens mission and advances careers

January 7, 2021

The year Cavel Malcolm and Achelet Petit-Homme spent as Uniformed Advisors (UA) fast-tracked their TSA careers and changed their lives.

Designed to cultivate career progression and open communication between the…