Employee Stories

Officer Rodriguez photo

Kudos Across America – Dallas/Ft Worth

August 12, 2021

I am writing to inquire whom to contact regarding exemplary work and service by TSA.

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Canines sharpen noses at Indiana training event

August 12, 2021

Working canines need to keep their skills sharp. Regular training like the TSA Indiana Explosive Detection Canine Program’s Multiagency Canine Training Event keeps dogs on their game.

About 70 handlers and their…

TSO Brooks and CSS January photo

Employee Spotlight: Robin January

August 10, 2021

Robin January was a college student, a single mother to a young daughter diagnosed with a serious medical condition and a full-time Hartsfield-Jackson Atlanta International Airport (ATL) TSO in 2002. Stressors? She had…

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TSA partnerships flourish in Houston

August 5, 2021

TSA’s effort to promote security partnerships across our nation’s surface transportation systems took another big step forward during a trip to Houston. 

Mel Carraway, the agency’s Region 4 security director for…

ATL photo

What people are saying about TSA - August 4, 2021

August 4, 2021

Atlanta, Georgia

“While going through the security, a TSA officer at the beginning was explaining everything we needed to take out of our bags, who needs to take their shoes off, etc., and was just very helpful.”


LTSO and TSO officers photo

TSA officer aids crash victims

July 30, 2021

While on her way to work in the early morning hours of July 14, shortly after pulling out of her neighborhood, Philadelphia International Airport (PHL) TSA Officer Karisa Ingemi noticed a vehicle on the opposite side of the road. The vehicle was…

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TSA Detroit supports local shelter for young women

July 29, 2021

On and off the clock, TSA employees continue to serve those around them. TSA’s Diversity and Inclusion and Women Empowering Women (WEW) group at Detroit Metropolitan Wayne County Airport (DTW) hosts volunteer events and…

Officer Swisher photo

Pennsylvania TSO credits experience, critical thinking skills in aiding a child in distress

July 26, 2021

Middletown, Pennsylvania’s Harrisburg International Airport (MDT) TSA Supervisory Officer Nikki Paul was standing curbside one afternoon when she was waived over by a driver seeking assistance with an escalating…

Missing diamond photo

Lead TSA Officer at JFK returns diamond lost at checkpoint

July 26, 2021

The Durranis were ticketed to fly out of John F. Kennedy International Airport (JFK) for their pandemic-delayed honeymoon to Guam and after passing through the checkpoint, the Flushing, New York couple decided some…

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Atlanta TSA supervisors conduct wellness check, help save a life

July 15, 2021

For Hartsfield-Jackson Atlanta International Airport (ATL) Supervisory TSA Officers Nancy Rene, Brendan Parker and Clyde Brown, care for their people took a serious turn when a reliable officer didn’t show up for his…

Officer Adams photo

Kudos Across America – Atlanta

July 14, 2021

All the TSA officers we encountered [at Hartsfield-Jackson Atlanta International Airport] were so helpful and pleasant. Yvonne Adams is an officer I would like to give special acknowledgment to.

Officer Glover photo

Kudos Across America – Houston

July 8, 2021

Hi there!

My teenager and I flew to back Boston after visiting family in Houston. Our return trip from George Bush [Intercontinental Airport] included an extra passenger: our new 13-week old puppy we picked up while in Houston.

Photo of Freidband and Kitterle

Boston TSA officers reunite WWII veteran with long-lost POW ID

July 8, 2021

TSA employees continue to go above and beyond, showing their commitment to the traveling public. TSA Officers Adam Freiband and Gregory Kitterle are prime examples.

While sorting through some unclaimed IDs and licenses that were about to…

DSM team photo

TSA officers in Des Moines stop overheated laptop from flying

July 8, 2021

A laptop flagged for additional screening in a checked bag at Iowa’s Des Moines International Airport came out negative on an explosive trace detection (ETD) swab, but TSA Officer Mike Amberg and his colleagues were…

Canine and handler photo

A TSA canine’s work is never done

July 7, 2021

Over 1,000 canine teams are in action at TSA, and their work is never done.

Andrew Hotinger, one of the agency’s headquarters canine coordinators and National Explosives Detection Canine Team Program social media…

Mesa, AX fire photo

Phoenix TSA officer rushes into burning home, rescues family dog

June 29, 2021

TSA Officer Vanessa Wieser was on her way home from work when she suddenly saw a plume of smoke in her Mesa, Arizona, neighborhood.

“My mother was a wildland fire dispatcher for 39 years with the U.S. Forest…

LTSO Clark photo

Syracuse TSA officer helps reunite missing child with family

June 28, 2021

A 10-year-old missing child is back home with her family, thanks to a New York TSA officer.

During a late evening drive home from work, Scotti Clark, a lead TSA officer at Syracuse Hancock International Airport (SYR), happened to spot a…

From left, TSA Officers Forrest Burke, Nicolas Blanco and Jessie Ashton (Photo courtesy of TSA JNU)

Artfully and well concealed fiberglass knife detected, uncovered

June 23, 2021

Identifying prohibited items while performing X-ray duties is what TSA officers train long and hard to do. When you add an artfully and well concealed fiberglass knife to the mix, practice and preparation pay off.

STSO Rodriguez photo

Kudos Across America – Denver

June 22, 2021

As a frequent flyer (up until COVID), I have always respected the work of the TSA agents.

Des Moines International Airport TSA Officers

Kudos Across America – Des Moines, Iowa

June 15, 2021

During my recent trip to Iowa from Washington, D.C., I had the opportunity to fly out of Des Moines International Airport and process through their TSA station. My experience with the TSA team at the Des Moines Airport…