Employee Stories
DHS Secretary Awards Honor TSA Employees for Outstanding Mission Performance
November 18, 2019
The Department of Homeland Security recognized 70 TSA employees for outstanding contributions to the DHS and TSA missions at the 2019 DHS Secretary Awards ceremony. Former DHS Acting Secretary Kevin McAleenan thanked the award winners…
TSA pays tribute to our veterans
November 15, 2019
About 12,000 TSA employees proudly served or are currently serving in the military. That’s 19 percent of its workforce. This week, TSA paid tribute to our veterans with a special ceremony at headquarters. Acting Deputy Administrator…
Burns family honored by new ‘Blogger Bob’ Award
November 14, 2019
Over 400 employees were recognized for their outstanding achievements during the 2019 TSA Honorary Awards Ceremony. Administrator David Pekoske and Acting Deputy Administrator Patricia Cogswell presented the awards in the Historic Lobby of Ronald…
TSA to the rescue
November 13, 2019
Five quick thinking TSA officers from Oregon’s Portland International Airport came to the aid of a passenger in severe distress. The officers were on break in the food court when they saw the passenger lying on the floor, losing…
What passengers are saying about TSA
November 8, 2019
Passengers at John F. Kennedy International Airport in Queens, New York say they had a VERY positive experience with several TSA employees. “We recognize the professionalism and outstanding customer service we experienced with TSA officers that…
The Force was with them
October 31, 2019
Passengers and TSA officers alike, cheered as a motorcade from the Austin Police Department escorted two special Make-A-Wish families to Austin-Bergstrom International Airport for their flight to Walt Disney World. Once inside, the families…
Transportation Security Administration provides canines to local southwest law enforcement
October 22, 2019
TSA’s Canine Training Center in San Antonio, Texas, typically prepares dogs for explosives detection and passenger screening duties at airports across the country. However, it is now coordinating with the Department of Homeland Security Canine…
Phoenix officers help kids with disabilities through screening
October 17, 2019
Transportation security officers at Phoenix Sky Harbor Airport (PHX) recently had the opportunity to support a deserving group known as Kids of Courage. Phoenix passenger support officers stepped up and went out of their way to ensure a seamless…
Cincy to DC – War veterans travel on Honor Flight
October 17, 2019
Dozens of American war veterans, including six veterans from World War II, took the trip of a lifetime from the Cincinnati area to our nation’s capital, thanks to the Honor Flight Network. Honor Flight…
TSA partners with airport leaders to remind travelers of REAL ID deadline
October 10, 2019
Many of the country’s top airport leaders converged on the nation’s capital this week to talk public safety and security and take part in an open conversation with TSA Acting Deputy Administrator Patricia Cogswell. At the 2019 Airports…
New TSA award to honor Blogger Bob Burns
October 8, 2019
This year’s TSA Honorary Awards ceremony will have a special feel. TSA will present the first-ever “Blogger Bob” Award, honoring well-known TSA blogger Curtis “Bob” Burns whose sudden death in October 2018 shocked all of us. Starting his…
Big storm doesn’t dampen officers' spirits
October 8, 2019
September 19 started as a typical Texas summer morning at Houston’s George Bush Intercontinental Airport (IAH). A storm was predicted for the area; however, it was nearing the end of the prediction window and not much had happened other than the…
TSA teams with Secret Service at UN General Assembly
October 2, 2019
President Trump and over 130 foreign heads of state attended the 74th United Nations General Assembly in New York City, and TSA played a key role in security. TSA teamed with the U.S. Secret Service in providing operational support. Fifty-…
Charlotte TSO Stops Child Abduction
September 27, 2019
A toddler is back with his mother this week due to a quick-thinking TSA officer and great teamwork between TSA and police departments in Charlotte and Orlando. At approximately 3 p.m. on September 17, Charlotte Douglas International Airport…
Houston Officers Thwart Human Trafficking Attempt
September 26, 2019
Three officers at Houston’s George Bush Intercontinental Airport (IAH) are being credited with saving a minor’s life from human trafficking. Supervisory officer Angeleah Davis received a call from Homeland Security Investigations (HSI) and…
TSA conducts bomb drills along San Francisco Bay
September 24, 2019
TSA explosives experts joined forces to host a two-day bomb exercise in San Francisco with the goal of protecting the Bay Area’s transportation systems. Transportation Security Specialists (TSSs) specializing in explosives from San Francisco, Los…
Officer remembers fallen firefighter as TSA Tampa takes explosives training on 9/11 anniversary
September 20, 2019
TSA officers took part in an annual explosives detection exercise at MacDill Air Force Base in Tampa. This year, the training fell on the 18th anniversary of 9/11. For Officer George Henges, training that day carried special significance.…
Million milestone for TSA Instagram
September 19, 2019
TSA’s Instagram has hit a huge milestone! After just six years, the account this week reached 1 million followers. TSA’s Instagram, which launched in June 2013, takes a tongue-in-cheek approach to guide travelers on their checkpoint…
84-year-old Boston TSA officer calls it a career
September 18, 2019
The official retirement age for anyone born after 1960 is 67. That’s the age when Ed Donga joined TSA as a transportation security officer. After 17 years on the frontline, Donga has decided to call it a career, retiring at the age of 84…
Juneau TSA officer performs Heimlich on choking passenger
September 16, 2019
Juneau International Airport (JNU) Lead Transportation Security Officer Brenda Irizarry jumped into action to come to the aid of a passenger in distress. A passenger came to the checkpoint from the departure lounge and told supervisor…