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Employee Stories

December 05, 2019
You’ve probably heard the phrase, “It’s better to give than to receive.” Andy Kim is living those words through his giving spirit to a poverty-stricken village in Guatemala.With TSA’s Strategic Communications and Public Affairs, Kim oversees...
December 04, 2019
Two TSA officers saved the life of a passenger at Los Angeles International Airport (LAX) by taking turns performing CPR and reviving a man who stopped breathing. It started out like any other day at LAX. Some passengers were rushing to catch...
December 03, 2019
Transportation Security Administration (TSA) officers were offered a live demonstration of how a Bomb Squad would respond to an improvised explosive device (IED) found in checked baggage. Friedman Memorial Airport (SUN) and Twin Falls Regional...
November 29, 2019
In Nome, Alaska, a passenger wrote that TSA “has an amazing crew. Thanks, folks, for what you do! You are always friendly and helpful.”A passenger traveling in Salt Lake City wrote that “I have never experienced such tact and professional kindness,...
November 20, 2019
Have you ever thought what you might do if confronted with an active shooter? TSA/DHS training tells us to run, hide or fight.Putting his own life on the...
November 18, 2019
The Department of Homeland Security recognized 70 TSA employees for outstanding contributions to the DHS and TSA missions at the 2019 DHS Secretary Awards ceremony.Former DHS Acting Secretary Kevin McAleenan thanked the award winners for all they do...
November 18, 2019
The 78th anniversary of the day President Franklin Delano Roosevelt said would “live in infamy” is fast approaching, and one of the last-living survivors of the attack on Pearl Harbor got a...
November 18, 2019
Passengers traveling from Burlington, Vermont said TSA left them in a great mood. “The professionalism was incredible, and my husband and I were very happy. No issues at all, and some of the people that were instructing how and what to do during...
November 15, 2019
About 12,000 TSA employees proudly served or are currently serving in the military. That’s 19 percent of its workforce.This week, TSA paid tribute to our veterans with a special ceremony at headquarters.Acting Deputy Administrator Patricia Cogswell...
November 14, 2019
Over 400 employees were recognized for their outstanding achievements during the 2019 TSA Honorary Awards Ceremony. Administrator David Pekoske and Acting Deputy Administrator Patricia Cogswell presented the awards in the Historic Lobby of Ronald...
November 08, 2019
Passengers at John F. Kennedy International Airport in Queens, New York say they had a VERY positive experience with several TSA employees. “We recognize the professionalism and outstanding customer service we experienced with TSA officers that...
October 31, 2019
Passengers and TSA officers alike, cheered as a motorcade from the Austin Police Department escorted two special Make-A-Wish families to Austin-Bergstrom International Airport for their flight to Walt Disney World.Once inside, the families of two...
October 22, 2019
TSA’s Canine Training Center in San Antonio, Texas, typically prepares dogs for explosives detection and passenger screening duties at airports across the country. However, it is now coordinating with the Department of Homeland Security Canine...
October 17, 2019
Dozens of American war veterans, including six veterans from World War II, took the trip of a lifetime from the Cincinnati area to our nation’s capital, thanks to the Honor Flight Network. Honor Flight...
October 17, 2019
Transportation security officers at Phoenix Sky Harbor Airport (PHX) recently had the opportunity to support a deserving group known as Kids of Courage. Phoenix passenger support officers stepped up and went out of their way to ensure a seamless and...
October 10, 2019
Many of the country’s top airport leaders converged on the nation’s capital this week to talk public safety and security and take part in an open conversation with TSA Acting Deputy Administrator Patricia Cogswell.At the 2019 Airports Council...
October 08, 2019
This year’s TSA Honorary Awards ceremony will have a special feel. TSA will present the first-ever “Blogger Bob” Award, honoring well-known TSA blogger Curtis “Bob” Burns whose sudden death in October 2018 shocked all of us.Starting his TSA career...
October 08, 2019
September 19 started as a typical Texas summer morning at Houston’s George Bush Intercontinental Airport (IAH). A storm was predicted for the area; however, it was nearing the end of the prediction window and not much had happened other than the...
October 02, 2019
President Trump and over 130 foreign heads of state attended the 74th United Nations General Assembly in New York City, and TSA played a key role in security. TSA teamed with the U.S. Secret Service in providing operational support.Fifty-five TSA...
September 27, 2019
A toddler is back with his mother this week due to a quick-thinking TSA officer and great teamwork between TSA and police departments in Charlotte and Orlando.At approximately 3 p.m. on September 17, Charlotte Douglas International Airport (CLT)...

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