Employee Stories
Going for the gold! Team Washington wins 2024 TSA National Olympics
September 17, 2024
The cream rose to the top! Out of the nation’s more than 50,000 TSA officers on the passenger screening frontlines, 54 landed a spot at the 2024 TSA National Olympics, which took place on September 9-11 at the…
Mom of Flight 93 victim shares mission request to TSA new hires
September 13, 2024
The first post on Deora Frances Bodley’s electronic obituary page, published over two decades ago, ends in a pledge. We will never forget. For Ronald Reagan Washington National Airport Security Training…
Supervisory Air Marshal Remembers 9/11
September 10, 2024
Kudos Across America – Reno, Nevada
September 9, 2024
My wife and I wanted to extend our gratitude for the professionalism yet lighthearted demeanor exhibited by your staff at the Reno-Tahoe International Airport.
TSA goes global with passenger experience message
September 5, 2024
Thousands of eyes and ears were on TSA when business travelers from around the globe converged on “The Peach State” for the premier business travel industry event of the year. Nearly a dozen TSA leaders…
TSA supports partners at Republican, Democratic National Conventions
September 4, 2024
TSA is focused on supporting our partners, especially where they need us most. Nowhere was that more evident than in Milwaukee and Chicago – the hosts of the Republican and Democratic National Conventions.…
Kudos Across America – Austin, Texas
August 28, 2024
I would like to send a compliment to your TSA Officer Tim Groves. He got assigned to my family at Austin-Bergstrom International Airport (AUS) through TSA Cares.
Back-to-school time for TSA, bus drivers
August 23, 2024
With the opening of classrooms this month across the country, school buses are back on America’s roads, and TSA is playing a significant role in keeping our buses and kids safe. Indiana TSA Surface Inspector (…
How TSA Denver made a big splash with adaptive dive group
August 19, 2024
Guiding a dive group of 83 people through security screening heading to the Cayman Islands, including 15 people with disabilities, can be stressful on both sides of the X-ray conveyer belt. Having to do it twice because of a rescheduled…
Charleston International Airport officers escort Holocaust survivor in sendoff after reunited with U.S. family members
August 13, 2024
Holocaust survivor, Shalom Korai, now in his 80s, traveled from Israel through Charleston International Airport (CHS) to meet his American family who recently located him with the help of a DNA match on…
Kudos Across America – Queens, New York
August 9, 2024
I travel often for business — a 4-million miler on American Airlines alone — and thus not always a huge fan of TSA. However, when flying recently out of LaGuardia Airport, I was also carrying the ashes of my late…
TSA wins prestigious airport safety award
August 6, 2024
Recently, the City and County of Denver recognized the Transportation Security Administration (TSA) at Denver International Airport (DEN) with the prestigious Denver Airport Safety Stakeholder Award. The award recognizes TSA’s unwavering…
What’s it like being a national deployment TSA officer?
August 2, 2024
Editor’s Note: This is the second of two feature stories highlighting TSA’s National Deployment Office program. On July 19, we…
TSO’s interpreter skills key to NTSB probe of Baltimore bridge collapse
July 31, 2024
In the early morning hours of March 26, the Singaporean-registered cargo ship, Dali, lost power and crashed into Baltimore’s Francis Scott Key Bridge, forcing a section of the bridge to collapse, and TSA played a key role in the National…
Kudos Across America – Los Angeles
July 30, 2024
With 40 minutes to final boarding at LAX, I realized I had left my carry-on at Terminal 1 security checkpoint after going through security. I was ready to give up and leave it because my flight was in Terminal 7 on the opposite side of the…
Double whammy: Palm Beach TSA Officer Encounters Two Firearms in Four Hours
July 29, 2024
Working for one of the largest federal government organizations was the furthest thing from Lito Marrero’s mind as he walked through downtown Manhattan on his way to work on September 11, 2001. “I was eight blocks away when the second…
Artfully concealed IED in TSA screening area leads to conviction of Pennsylvania man
July 25, 2024
The discovery of a commercial aerial mortar shell with a “quick match” fuse in a checked bag at Pennsylvania’s Lehigh Valley International Airport (ABE) resulted in the arrest and conviction of an Allegiant Air passenger and Lansford,…
Kudos Across America – San Antonio
July 23, 2024
I would like to recognize Lead TSA Officer Ian Byrne at the San Antonio International Airport (SAT) for his professionalism and efficiency in helping us expedite security check-in for our return trip from SAT to Chicago Midway. He was our…
Passion, kindness drive northern Indiana instructor to carry out TSA’s mission
July 22, 2024
For nearly 22 years, Heidi Payton has carried out TSA’s mission with enthusiasm and extreme love for her job, and she’s as passionate today as she was in November 2002 when she launched her career with the agency.…