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Transportation Security Administration

Employee Stories

January 24, 2020
An employee with TSA’s Law Enforcement/Federal Air Marshal Service from Houston brought some hope to hundreds of children in a remote village in the African country of Uganda. Greg Johnson volunteered for a mission trip with an organization called...
January 24, 2020
It’s a situation and scenario we train and prepare for – finding a device that is meant to cause havoc. Recently, that’s where Lead TSA Officer Kwanwah “Kenny” Liu found himself.Liu was working in the Boston Logan International Airport bag room. ...
January 24, 2020
Austin, TexasAn Austin, Texas passenger said a TSA officer took the extra step. “I have to say that this was a great display of someone caring enough to go an extra step or several steps to help someone that was in a bind. That officer put a huge...
January 23, 2020
TSA Officer Eugene Clingan was working as a travel document checker (TDC) at New Mexico’s Albuquerque International Sunport when he suddenly noticed what appeared to be a frantic passenger running around. He then saw another person face down on the...
January 17, 2020
Traveling through our airports, TSA screening can be a difficult experience for people with autism spectrum disorder (ASD) who find communication, social and behavioral interactions challenging. This can be a challenge for officers and people with...
January 17, 2020
During the early morning shift at Detroit Metropolitan Wayne County Airport, TSA Officer Alisa Coleman was alarmed by a commotion she heard in the terminal and saw a law enforcement officer racing to the bottom of the checkpoint.Coleman, a former...
January 17, 2020
The well-known essayist and poet Henry David Thoreau said, “Many men go fishing all of their lives without knowing that it is not fish they are after.”Albuquerque International Sunport Supervisory TSA Officer Adam Sena knows what he’s going after....
January 09, 2020
Washington D.C.A passenger at Ronald Reagan Washington National Airport said, “[Their officer’s] actions (finding and returning my misplaced Kindle) accentuated the professionalism they were already exhibiting by fulfilling their mission as TSA...
January 09, 2020
In a successful exercise, TSA coordinated closely with the U.S. Coast Guard and other government agencies to continue to enhance training and information sharing. TSA employees at Houston’s William P. Hobby Airport (HOU) participated in the...
January 08, 2020
Lance Wood is making it his mission to serve and protect the general public. Wood is a lead TSA officer at Jack Brooks Regional Airport (BPT), a small airport in Nederland, Texas – about 80 miles from Houston – where he’s safeguarded passengers for...
January 05, 2020
A TSA officer at Virginia’s Richmond International Airport who questioned the identity of a traveler who tried to use a fake ID came face-to-face with a man convicted of manslaughter.When the officer noticed a Virginia driver’s license that just...
December 30, 2019
It’s the wonderful season of giving when many of us contribute a little extra to those with unmet needs. TSA employees at airports across our nation came together and collected toys, clothes, and other donations for communities.“To whom much is...
December 27, 2019
Honolulu passengers commented on how some officers ease the tension at the airport. “He joked with people on the line for TSA Precheck and had me laughing during the entire wait. He smiled and seemed very good natured and interested in making our...
December 23, 2019
This week is the climax of the holiday season, and many of us will spend time over the next few days with our loved ones, time that will include lots of food. It’s also a time to remember people who may not be as fortunate as us.Several TSA officers...
December 19, 2019
Airport checkpoints and baggage areas are known as the center of protecting our nation’s air travelers, although one part of TSA that often gets overlooked is our coordination centers.Coordination centers keep a close eye on our airports and...
December 18, 2019
In recent films, Batman said, “A hero can be anyone,” and “It’s what I do that defines me.”Miles Blackman, a lead transportation security officer from New Mexico’s Albuquerque International Sunport (ABQ), dresses that part perfectly, serving as a...
December 12, 2019
A passenger commented about the TSA Lost & Found operations at Baltimore. “I left my iPad after passing through security at BWI and your website made it very easy to make a claim. I have worked for the federal government for nearly 40 years, and...
December 11, 2019
A commuter train derails, causing all types of injuries, chaos and strain on the local emergency response system. It’s a frightening scene our rail system, communities and first responders need to prepare for.TSA’s Intermodal Security Training and...
December 10, 2019
Like any other day in Boston, Officer Edward Cutter and Lead Officer John Fogel were on a routine lunch break, walking to get a bite to eat, when they encountered a frantic traveler yelling for “help.”  Both officers took immediate action, running...
December 05, 2019
You’ve probably heard the phrase, “It’s better to give than to receive.” Andy Kim is living those words through his giving spirit to a poverty-stricken village in Guatemala.With TSA’s Strategic Communications and Public Affairs, Kim oversees...

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