Employee Stories
Improperly packaged, artfully concealed items discovered at Newark Liberty International Airport
January 26, 2022
When Newark Liberty International Airport (EWR) TSA Officer Marcos Owens looked at the checked bag X-ray image on the monitor, he thought it might be a test. “I didn’t think a person would seriously carve out soap to hide bullets,” said…
TSA, air carriers team up to help passenger in Jacksonville
January 25, 2022
An elderly couple headed to California was preparing to fly out of Florida’s Jacksonville International Airport (JAX) when their small, black-wheeled suitcase disappeared after being X-rayed at their checkpoint.
Kudos Across America – New Mexico, The Land of Enchantment
January 19, 2022
Lea County Regional Airport (HOB)
California TSA team supports annual parade and football game
January 18, 2022
This year’s Tournament of Roses® parade theme – Dream. Believe. Achieve — truly captured TSA’s commitment to the mission. Countless hours of planning culminated in days of meticulous execution that successfully safeguarded prominent national…
TSA Indianapolis masks up to celebrate college football’s national championship
January 18, 2022
College football’s game of the year came to Indiana, and TSA was right in the middle of the celebration.
Operation Allies Welcome: TSA deputy security director helps Afghan evacuees move to US
January 12, 2022
Editor’s Note: Below is a first-hand account written by LaGuardia Airport deputy federal security director Matt McKeon. He writes about his experiences as the federal coordinator for Operation Allies Welcome at…
TSA officers rush to save life at Phoenix Sky Harbor International Airport
January 12, 2022
TSA’s teamwork at Phoenix Sky Harbor International Airport (PHX) was put to the test when faced with a life-threatening situation at a security checkpoint. It was early in the morning. The checkpoint in Terminal…
Kudos Across America – Alliance, Nebraska
January 10, 2022
I fly out of Alliance, Nebraska [Alliance Municipal Airport - AIA] at least once a month. Your TSA people in Alliance are absolutely incredible! Thank you for their friendliness, willingness to help and their positive…
Texas TSA officer helps distraught passenger after husband collapses
January 6, 2022
Lead TSA Officer (LTSO) Toni Hassett responded to a commotion in front of her checkpoint at Austin-Bergstrom International Airport (AUS) in Texas. As she ran to check out the disturbance, she saw a possible medical…
Kudos Across America – Ithaca, New York
January 5, 2022
Dear TSA,
Detroit TSA officer finds loaded gun in wheelchair during pat-down
January 4, 2022
It has been said that TSA frontline employees should expect the unexpected. That was the case when Detroit Metropolitan Wayne County Airport TSA officer Adam Davidson made a great catch, finding a gun that was loaded. It’s one thing to…
TSA Fort Lauderdale conducts explosives exercise with Broward Bomb Squad
January 3, 2022
TSA explosives specialists at Fort Lauderdale-Hollywood International Airport partnered with the Broward Sheriff’s Office Bomb Squad to conduct an explosives exercise.
TSA officers save holiday tradition at Pennsylvania airport by sponsoring military tree
January 3, 2022
A holiday tradition for 25 years, Lehigh Valley International Airport’s (ABE) Festival of Trees spreads seasonal good cheer by showcasing live trees donated by local merchants and decorated by school children. …
Newark officer jumps over conveyor belt, helps infant in distress
December 23, 2021
When Newark Liberty International (EWR) new hire Cecilia Morales heard people screaming for help, she knew if she didn’t act quickly the outcome was going to be grim. A young mother picked up her two-month old son from his car carrier…
Kudos Across America – Birmingham, Alabama
December 20, 2021
Today was by far the best experience I have had going through the screening. Usually, with the number of people passing through, we are often herded from one point to the other. However, for me, today [at Birmingham-Shuttlesworth International…
Kudos Across America - Nashville, Tennessee
December 16, 2021
I am writing to let you know of the extreme kindness shown to my wife and me on a recent trip through the Nashville airport. The TSA officer to whom I am referring is Loretta Brown [Nashville International Airport Supervisory Officer]. Officer…
TSA intelligence specialist has intel on who’s naughty and who’s nice
December 16, 2021
A dapper dresser, TSA Intelligence Operations Specialist James K. Brown turns heads when dressed in his most recognizable suit. Not many men can pull off red, but Brown does it convincingly. Add an authentic yak-haired beard and the…
Utah TSA officer prevents tragedy
December 15, 2021
“It all happened so fast that it took a minute to realize what happened,” said Supervisory TSA Officer (STSO) Angel Stephensen as she recalled the lunchtime incident. Four Salt Lake City International Airport TSA officers were in the…
TSA, CBP closely partner to boost surface transportation security
December 15, 2021
TSA’s partnership with another well-known Department of Homeland Security (DHS) component is alive and well. The close surface transportation partnership with Customs and Border Protection (CBP) was on full display…
What people are saying about TSA
December 14, 2021
Casper, Wyoming A Casper, Wyoming passenger said “I have never had a more pleasant experience going through an airport [Casper/Natrona County International Airport] and I just had to send an email saying this.” …