Employee Stories
Swift response from officers to cries for help
December 10, 2019
Like any other day in Boston, Officer Edward Cutter and Lead Officer John Fogel were on a routine lunch break, walking to get a bite to eat, when they encountered a frantic traveler yelling for “help.” Both officers took immediate action,…
TSA’s web manager helps poverty-stricken Guatemalans
December 5, 2019
You’ve probably heard the phrase, “It’s better to give than to receive.” Andy Kim is living those words through his giving spirit to a poverty-stricken village in Guatemala. With TSA’s Strategic Communications and Public Affairs, Kim…
Los Angeles TSA officers save passenger’s life by performing CPR
December 4, 2019
Two TSA officers saved the life of a passenger at Los Angeles International Airport (LAX) by taking turns performing CPR and reviving a man who stopped breathing. It started out like any other day at LAX. Some passengers were rushing…
Suiting up for an explosive performance
December 3, 2019
Transportation Security Administration (TSA) officers were offered a live demonstration of how a Bomb Squad would respond to an improvised explosive device (IED) found in checked baggage. Friedman Memorial Airport (SUN) and Twin Falls Regional…
What people are saying about TSA
November 29, 2019
In Nome, Alaska, a passenger wrote that TSA “has an amazing crew. Thanks, folks, for what you do! You are always friendly and helpful.” A passenger traveling in Salt Lake City wrote that “I have never experienced such tact and professional…
TSA officer puts life on line to save others during California festival shooting
November 20, 2019
Have you ever thought what you might do if confronted with an active shooter? TSA/DHS training tells us to run, hide or fight. Putting his own…
What people are saying about TSA
November 18, 2019
Passengers traveling from Burlington, Vermont said TSA left them in a great mood. “The professionalism was incredible, and my husband and I were very happy. No issues at all, and some of the people that were instructing how and what to do during…
TSA Jacksonville pays last respects to Pearl Harbor survivor
November 18, 2019
The 78th anniversary of the day President Franklin Delano Roosevelt said would “live in infamy” is fast approaching, and one of the last-living survivors of the attack on Pearl Harbor got…
DHS Secretary Awards Honor TSA Employees for Outstanding Mission Performance
November 18, 2019
The Department of Homeland Security recognized 70 TSA employees for outstanding contributions to the DHS and TSA missions at the 2019 DHS Secretary Awards ceremony. Former DHS Acting Secretary Kevin McAleenan thanked the award winners…
TSA pays tribute to our veterans
November 15, 2019
About 12,000 TSA employees proudly served or are currently serving in the military. That’s 19 percent of its workforce. This week, TSA paid tribute to our veterans with a special ceremony at headquarters. Acting Deputy Administrator…
Burns family honored by new ‘Blogger Bob’ Award
November 14, 2019
Over 400 employees were recognized for their outstanding achievements during the 2019 TSA Honorary Awards Ceremony. Administrator David Pekoske and Acting Deputy Administrator Patricia Cogswell presented the awards in the Historic Lobby of Ronald…
TSA to the rescue
November 13, 2019
Five quick thinking TSA officers from Oregon’s Portland International Airport came to the aid of a passenger in severe distress. The officers were on break in the food court when they saw the passenger lying on the floor, losing…
What passengers are saying about TSA
November 8, 2019
Passengers at John F. Kennedy International Airport in Queens, New York say they had a VERY positive experience with several TSA employees. “We recognize the professionalism and outstanding customer service we experienced with TSA officers that…
The Force was with them
October 31, 2019
Passengers and TSA officers alike, cheered as a motorcade from the Austin Police Department escorted two special Make-A-Wish families to Austin-Bergstrom International Airport for their flight to Walt Disney World. Once inside, the families…
Transportation Security Administration provides canines to local southwest law enforcement
October 22, 2019
TSA’s Canine Training Center in San Antonio, Texas, typically prepares dogs for explosives detection and passenger screening duties at airports across the country. However, it is now coordinating with the Department of Homeland Security Canine…
Phoenix officers help kids with disabilities through screening
October 17, 2019
Transportation security officers at Phoenix Sky Harbor Airport (PHX) recently had the opportunity to support a deserving group known as Kids of Courage. Phoenix passenger support officers stepped up and went out of their way to ensure a seamless…
Cincy to DC – War veterans travel on Honor Flight
October 17, 2019
Dozens of American war veterans, including six veterans from World War II, took the trip of a lifetime from the Cincinnati area to our nation’s capital, thanks to the Honor Flight Network. Honor Flight…
TSA partners with airport leaders to remind travelers of REAL ID deadline
October 10, 2019
Many of the country’s top airport leaders converged on the nation’s capital this week to talk public safety and security and take part in an open conversation with TSA Acting Deputy Administrator Patricia Cogswell. At the 2019 Airports…
New TSA award to honor Blogger Bob Burns
October 8, 2019
This year’s TSA Honorary Awards ceremony will have a special feel. TSA will present the first-ever “Blogger Bob” Award, honoring well-known TSA blogger Curtis “Bob” Burns whose sudden death in October 2018 shocked all of us. Starting his…
Big storm doesn’t dampen officers' spirits
October 8, 2019
September 19 started as a typical Texas summer morning at Houston’s George Bush Intercontinental Airport (IAH). A storm was predicted for the area; however, it was nearing the end of the prediction window and not much had happened other than the…