All disputes or mitigating information specific to an individual case must be submitted to the Special Enforcement Program Office in writing. The preferred way to contact us is by email, at NOV.APO@tsa.dhs.gov. If you are unable to contact us by email, you can send your correspondence, in writing, to:
U.S. Department of Homeland Security
Special Enforcement Program Office
6595 Springfield Center Drive
Springfield, VA 20598-6801
Please include your full name, TSA case number and case agent’s name (found in the Notice of Violation), and your contact information (i.e., telephone numbers, mailing address, and email address).