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Transportation Security Administration

TSA Pre✓® FAQ

Applying for TSA Pre✓®

Can foreign citizens participate in TSA Pre✓®?

To be eligible to participate in TSA Pre✓®, foreign citizens must meet specific citizenship/residency requirements. Before you apply, we recommend that you review the various DHS trusted traveler programs such as the TSA Pre✓® Application Program, Global Entry, NEXUS, or SENTRI to ensure you meet the eligibility requirements and determine the best program for you.

Does the name on my airline reservation have to match the name on my application?

Yes. The name submitted on your airline reservation must be an exact match to the name you provided on your application. If you use a frequent flyer account or online travel profile, ensure that your name is properly saved.

Does TSA provide any discounts, promotions or reimbursement assistance to cover the $85 the TSA Pre✓® application fee?

How can I find an enrollment center?

How does TSA protect the privacy of the information I provide?

To ensure your privacy is protected, your data is encrypted, stored and transmitted securely using methods that protect the information from unauthorized retrieval or use.

How do I apply for TSA Pre✓®?

It takes five minutes to submit an online application and schedule an in-person appointment that includes a background check and fingerprinting at an enrollment center.

Before you apply, we recommend that you review the various DHS trusted traveler programs, such as the TSA Pre✓® Application Program, Global Entry, NEXUS, or SENTRI, to ensure you meet the eligibility requirements and determine the best program for you.

How should I fill out my name on my application?

The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. The name provided must be the name used when making your airline travel reservations.

How was the application fee determined?

The application fee covers an in-depth background check, fingerprinting, identity verification, and other administrative costs of the program.

How will I know that I have TSA Pre✓®?

Participating airlines print a TSA Pre✓® indicator directly on your boarding pass if you are eligible for TSA Pre✓® on that flight. In addition to the indicator, TSA Pre✓® eligibility is embedded in the barcode of the boarding pass. Once the boarding pass is scanned at the checkpoint, the TSA officer may refer you to the TSA Pre✓® lane. If you do not have a valid boarding pass with TSA Pre✓® embedded in the barcode, you cannot access the TSA Pre✓® lane.

Is there an age restriction to apply for TSA Pre✓®?

There is no age restriction to apply for TSA Pre✓®. However, family members ages 12 and under traveling with an eligible parent or guardian with a TSA Pre✓® indicator on their boarding pass can participate in expedited screening.

My personal information has changed. How do I update my information so that I can continue to receive TSA Pre✓®?

If you are a member of theTSA Pre✓® Application Program, you may call (855) 347-8371 weekdays, between 8 a.m. and 10 p.m. ET, to make changes to your name, address, or other information contained in your records. You may also submit your inquiry online. You will be provided information regarding documentation needed to process the change.

If you are a member of Global Entry, NEXUS, or SENTRI, please submit an email or visit the Trusted Traveler Program website.

What are the accepted payment methods for the application fee?

You may pay the $85 TSA Pre✓® Application Program fee with a credit card, money order, company check, or certified/cashier’s check. 

Global Entry applicants are required to pay the $100, one-time fee online by credit card or through an electronic bank transfer. If you are applying to a different trusted traveler program, such as NEXUS or SENTRI, you may submit an email or visit the Trusted Traveler Program website.

What happens after I submit my application?

Individuals who apply directly through the TSA Pre✓® Application Program will receive written notification within two to three weeks after the in-person appointment.  Many individuals are approved several days after completing the in-person appointment, so you are encouraged to check your status online.

If you applied to Global Entry, NEXUS, or SENTRI, please review your online account for instructions on scheduling an interview at an enrollment center and further instructions or contact CBP by submitting an email or visiting the Trusted Traveler Program website.

What if I cannot provide fingerprints at enrollment that meet the FBI requirements?

TSA may submit a request for the FBI to conduct an alternate verification process. This alternate process may require an additional two to four weeks of processing time.

If you applied for Global Entry, NEXUS, or SENTRI, you may submit an email or visit the Trusted Traveler Program website.

Who can apply for TSA Pre✓®?

The TSA Pre✓® application program membership is only open to U.S. citizens, U.S. nationals and lawful permanent residents. Applicants may be ineligible due to incomplete or false application information, violations of transportation security regulations, or disqualifying criminal offenses and factors.

Will I receive an ID card or other credential to use TSA Pre✓® lanes?

No. A TSA Pre✓® indicator will be printed on your boarding pass and embedded in the barcode if you are eligible for TSA Pre✓® on your flight. When TSA scans your boarding pass at the security checkpoint, you may be referred to a TSA Pre✓® lane. We do not issue cards or credentials to access the TSA Pre✓® lane.

Although members of Global Entry, NEXUS, and SENTRI may be issued a card when approved for the program, you cannot use these cards to access the TSA Pre✓® lane. A TSA Pre✓® indicator will be printed on the boarding pass and embedded in the barcode if you are eligible for TSA Pre✓® for your flight.

Experiencing TSA Pre✓®

Can I access the TSA Pre✓® lane by showing my Global Entry, NEXUS, or SENTRI card or TSA Pre✓® approval letter?

No. To receive TSA Pre✓®, you must include your known traveler number in the appropriate field of your airline reservation, and the TSA Pre✓® indicator must be visible on your boarding pass and embedded in the barcode. You will not be eligible to access the TSA Pre✓® lane by presenting a trusted traveler card, TSA approval letter, or other documentation.

Can I use TSA Pre✓® when flying from a U.S. airport to a foreign country?

Yes. TSA Pre✓® is available when you depart from a U.S. airport to a foreign country, and for domestic, connecting flights after you return to the United States. If you travel to foreign countries even once a year, consider enrolling in Global Entry instead of TSA Pre✓®. With Global Entry you’ll receive expedited customs processing when entering the United States, plus you’ll receive TSA Pre✓® when flying from U.S. airports.

Does my boarding pass indicate that I can use the TSA Pre✓® lane?

Participating airlines print a TSA Pre✓® indicator (such as TSAPRECHK, TSA PRE, or TSA Pre✓®) on boarding passes to help you recognize when you are eligible for TSA Pre✓® on your flight.

I am traveling with my family; can they also use the TSA Pre✓® lane?

Children ages 12 and younger may use the TSA Pre✓® lane when traveling with a parent or guardian who has the indicator on their boarding pass. Travelers 13 and older who do not have a TSA Pre✓® boarding pass must go through standard security lanes or apply. Before applying, TSA recommends reviewing the various DHS trusted traveler programs, such as the TSA Pre✓® Application Program, Global Entry, NEXUS, and SENTRI, to determine the best program for your family.

If I am TSA Pre✓® eligible, am I guaranteed expedited screening?

No, TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.

If TSA Pre✓® is not available at my airport, why was TSA Pre✓® printed on my boarding pass?

Travelers are vetted for TSA Pre✓® every time they fly. TSA and airlines do not limit printing of the TSA Pre✓® indicator to participating airports.

Which airlines participate in TSA Pre✓®?

Why can’t I use the TSA Pre✓® lanes when traveling on any airline?

Passengers must be traveling on an airline that has entered into a partnership with TSA. Under this partnership, TSA works with the airline to establish system and checkpoint requirements and determine operation of TSA Pre✓® lanes at airports.

Global Entry, NEXUS, and SENTRI

I am having trouble with my Global Entry/NEXUS/SENTRI membership; whom can I contact?

If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may submit an email or visit the Trusted Traveler Program website.

Global Entry, NEXUS, and SENTRI are programs of U.S. Customs and Border Protection. These programs offer travel benefits to pre-screened members. If you join Global Entry, NEXUS, or SENTRI, use your membership number as a “known traveler number” in airline reservations to receive TSA Pre✓®.

I forgot my PASSID. How do I find it?

If you are a member of a trusted traveler program such as Global Entry, NEXUS, or SENTRI, log on to the Trusted Traveler Program website to obtain your PASSID, which is your KTN.

Global Entry, NEXUS, and SENTRI are programs of U.S. Customs and Border Protection. These programs offer travel benefits to pre-screened members. If you join Global Entry, NEXUS, or SENTRI, use your membership number as a “known traveler number” in airline reservations to receive TSA Pre✓®.

What are a CBP PASSID and known traveler number?

The CBP PASSID is assigned to you upon approval for membership in Global Entry, NEXUS, or SENTRI. This nine-digit number usually begins with 98, serves as your known traveler number, and can be found on the back of your NEXUS, SENTRI, or Global Entry card or by logging on to the Trusted Traveler Program website.

Your trusted traveler card will not grant you access to TSA Pre✓® lanes. The TSA Pre✓® indicator must be printed and embedded in the barcode of your boarding pass in order to receive expedited screening benefits. 

Global Entry, NEXUS, and SENTRI are programs of U.S. Customs and Border Protection. These programs offer travel benefits to pre-screened members. If you join Global Entry, NEXUS, or SENTRI, use your membership number as a “known traveler number” in airline reservations to receive TSA Pre✓®.

What is the difference between Global Entry, TSA Precheck and the other Trusted Traveler programs?

TSA Pre✓ provides expedited security screening benefits for flights departing from U.S. Airports. Global Entry provides the TSA Pre✓ benefit plus expedited US customs screening for international air travelers when entering the United States. TSA Pre✓ costs $85 and Global Entry costs $100 for a five year membership. Travelers interested in Global Entry must apply through the Trusted Traveler Program website.

Global Entry, NEXUS, and SENTRI are programs of U.S. Customs and Border Protection. These programs offer travel benefits to pre-screened members. If you join Global Entry, NEXUS, or SENTRI, use your membership number as a “known traveler number” in airline reservations to receive TSA Pre✓®.

To find the best program for you, use the Department of Homeland Security's interactive Trusted Traveler tool.

Known Traveler Number

How do I add my KTN to my frequent flyer profile on one of the participating airline?

Ask your airline(s) to update your profile information and/or saved Secure Flight data. By updating your airline profile, you still have to notify your airline to make sure your KTN/Secure Flight data is in each reservation correctly, with the same information used when applying for one of the trusted traveler programs. Some airlines may need proof of your full name to make changes to your frequent flyer profile. Please contact your airline directly for more information. Updating your frequent flyer profile will not automatically update any previous reservations.

How do I add my KTN to previous reservations?

Contact your airline by phone or online to add your KTN to any existing reservations or reservations made before you received your KTN. The airline also can confirm that your first/middle/last name are in the correct Secure Flight fields. The KTN will be submitted along with Secure Flight passenger data to TSA. Remember to enter your full name, date of birth and KTN exactly as you provided during enrollment.

How do I use my known traveler number or KTN?

Once you have been assigned a KTN, you must include this number in the ‘known traveler number’ field of each reservation you make with a participating airline. The KTN also can be added when booking reservations online via a participating airline website, by phone with an airline reservation agent or with the travel management company making reservations. Save your KTN to any frequent flyer profiles, employer booking systems or online travel websites that you use.

I booked my travel via a third-party website and/or travel agency; will I receive TSA Pre✓®?

We recommend calling your airline after making a reservation through a third-party website, such as Expedia and Orbitz, and/or travel agent to ensure your known traveler number, name and date of birth correctly transmitted from their system. On occasion, third-party systems may not properly transmit passenger data. Confirming that your information was received by the airline is the best way to ensure you receive proper consideration for TSA Pre✓® on your next flight.

I forgot my KTN. How do I find it?

I have more than one KTN. Which should I use?

You may use any active KTN that you have been assigned. However, please verify that the airline has the first/middle/last name and correct date of birth that is associated with that KTN. Your individual reservation must include your KTN. Travelers can check with the airlines to verify their KTN is listed in their reservation. An incorrect name or date of birth on your reservation will prevent you from receiving proper consideration for TSA Pre✓®.

TSA Pre✓® Disqualification, Suspension and Expiration

Can I be disqualified/suspended from TSA Pre✓®?

Yes. If you commit certain violations of federal security regulations, such as interference with security operations, access control violations, providing false or fraudulent documents, making a bomb threat, or bringing a firearm, explosive, or other prohibited item to an airport or onboard an aircraft, you are denied expedited screening for a period of time. The duration of disqualification from participation in TSA Pre✓® is related to the seriousness of the violation and/or a repeated history of regulatory violations.

If you have questions concerning your TSA Pre✓® status, call the TSA Contact Center at (866) 289-9673. If you received a notice of violation, please contact your case agent.

How do I renew my membership when it expires?

If you are interested in renewing your TSA Pre✓® Application Program membership, you will be able to do so online or in person at an enrollment center 6 months prior to your KTN expiration date.* To find out when your KTN expires, fill out the Service Status form.

Initial enrollees in the TSA Pre✓® Application Program will be able to renew beginning in September 2018.

*Some individuals may not be able to renew online due to certain exceptions.

What if I received a preliminary determination of ineligibility letter?

TSA Pre✓® for Active Duty Military and DoD Civilians

Are all individuals who have a common access card or DoD ID card eligible?

At this time, only members of the U.S. Armed Forces and DoD federal civilians are eligible for TSA Pre✓® through the existing partnership between DoD and TSA. Eligible DoD federal civilians must opt-in via milConnect. Members of the U.S. Armed Forces are not required to opt-in.

Am I eligible for TSA Pre✓® if I make my reservations through a Commercial Travel Office?

Yes. When the commercial travel offices asks you to verify your Secure Flight personal information (full name, birthdate, gender), provide your DoD ID number as the known traveler number. The office is not required to ask travelers for their known traveler number, but will enter it in the reservation if the traveler volunteers the information.

Can I use TSA Pre✓® for personal travel?

Yes. To participate, include your DoD ID number in the known traveler number field when making reservations through an airline or travel website. Travelers may also save their DoD ID/KTN in their frequent flyer program profile.

Do I need to be in uniform to participate?

No. Members of the U.S. Armed Forces do not need to be in uniform or on official travel to participate in TSA Pre✓®.

Do I present my common access card at the checkpoint to access the TSA Pre✓® lane?

No. All members of the U.S. Armed Forces must include their DoD ID number in the known traveler number field when making flight reservations and a TSA Pre✓® indicator must be visible on your boarding pass. The airlines will print a TSA Pre✓® indicator (such as TSAPRECHK, TSA PRE, or TSA Pre✓®) on boarding passes to help you recognize when you are eligible for TSA Pre✓® on your flight.

You cannot access the TSA Pre✓® lane by presenting your CAC or other documentation.

How can I opt-in for TSA Pre✓® as a DoD Civilian?

DoD federal civilian employees must opt-in to TSA Pre✓® by visiting the milConnect website. After selecting the “My Profile” and the “CIV” menu tab when logged into the website, users will be guided through the opt-in process for TSA Pre✓®. Civilian employees need to opt-in only once. Members of the U.S. Armed Forces do not need to opt-in.

How do I get TSA Pre✓® as a member of the U.S. Armed Forces?

Enter the DoD ID number from the back of your common access card into the “known traveler number” field of your flight reservations or when updating your Defense Travel System profile for official travel.

TSA Pre✓® for Persons with Disabilities and Medical Conditions

Can I request to use the TSA Pre✓® lane because of my disability or medical condition?

No. Only travelers who have a valid boarding pass with the TSA Pre✓® indicator printed on the boarding pass and embedded in the barcode will have access to the TSA Pre✓® lanes.

Can the fee for TSA Pre✓® be waived because I have a disability or medical condition?

No. The application fee covers the cost of the background check and cannot be waived.

I contacted TSA Cares for assistance. Will someone meet me at the checkpoint?

The level of assistance you receive may vary by airport. If you have any concerns when you arrive at the checkpoint, you may ask to speak with a supervisor or a passenger support specialist for assistance.

I need assistance during screening. Is there a number I can call before my flight?

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.

Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or email TSA Cares.

What does "lacking mental capacity" mean in Question 6 on the TSA Pre✓® application form?

This question determines mental capacity relating to criminal cases closed as “not guilty by reason of insanity.”

What happens if I cannot go through, or opt-out of, metal detector screening?

What if I have TSA Pre✓® and I use a wheelchair or scooter?

As a TSA Pre✓®-eligible traveler, you are allowed to leave on your shoes, belt, and light jackets, unless instructed otherwise by a TSA officer. TSA Pre✓®-eligible travelers are also allowed to keep their laptops and 3-1-1 compliant liquids in their carry-on luggage. Your screening process is determined by your ability to stand and walk. If you can stand and walk without the support of a person or device, you may be screened using advanced imaging technology or walk-through metal detector. If you can neither stand nor walk, TSA officer will swab your hands using explosive trace detection technology while you remain seated.

A TSA officer will physically inspect your wheelchair or scooter, including the seat cushions and any non-removable pouches or packs. If the wheelchair or scooter has any removable pouches or bags, you will need to remove them for x-ray screening.

What if I need assistance completing my application?